USER MANUAL

WelcomeThank you for choosing TeeVee. To set up your

TeeVee box and enjoy all of the features available

with your device, please review the user manual.

Follow all steps before using this device and keep

for reference post installation.

We have made every effort to provide the most

current information about the device. We reserve

the right to update these instructions. Please visit

our website at teevee.tv for the latest information.

FOR FURTHER ASSISTANCE, PLEASE

CALL: 844.583.3833

EMAIL: support@teevee.tv

or

Content

1 Introduction

1.1 Key Features

1.2 Environment for System

1.3 Included Accessories

2 Your Remote Control

3 Connections

3.1 AV Connection

3.2 HDMI Connection

3.3 Startup

4 Home

5 Apps

5.1 Setting up Internet Connection

5.2 Browser

5.3 Media Center

5.4 Download

6 Settings

6.1 WiFi

7 Upgrade Steps

8 Troubleshooting

1

Introduction1.1: Key Features

• Supports the following video formats: hevc, avi, mpg,

vob, rmvb, mkv, m2ts and ts

• Supports the following audio formats: MP3, WMA, WAV,

AC3 DTS and AAC

• Device supports SD/SDHC/MMC cards

• Supports four USB 2.0 host connectors with a

maximum output of 1.5A/5V

• Supports standard RJ45 cable network connection and

wireless network connections supported

• Infrared remote control operation

1.2: Environment for System

Operation: Temperature limitation: 32-100°F; Humidity

limitation: 20-80%

Storage: Temperature limitation: 0-120°F, Humidity limitation:

10-90%

1.3: Included AccessoriesAccessories Quantity

Power Adapter 1

Remote Control 1

HDMI Cable 1

User Manual 1

21

Your Remote Control

Accessories Quantity

Power Adapter 1

Remote Control 1

HDMI Cable 1

User Manual 1

Power: Press to standby

Mute: Press to mute the volume

VOL+/VOL-: Increase or decrease volume

Home: Fast key to go back to the main

screen

Return: Press to go back to the previous

menu

CH+/CH-: Go to previous and next channel

Mouse: Press to switch to Mouse mode or

remote mode

Navigation: press to navigate left/right/up/

down. Press OK to confirm your choice.

Menu: press to choose function menu

(video, music, photo, website)

Delete: press to backspace last input.

Space key

1/A/a: Switch between numbers and letters

Number and letter keypad

3

Connections3.1: AV Connection

3.2: HDMI Connection

43

HomeThese are the apps you will use most frequently. You can add

additional apps from the Google Play store, which is already

installed on your TeeVee box. To add or remove an app from

the Home screen,

simply select or

unselect the app you

wish to display or

remove.

3.3: Start Up

Turn on the TeeVee box while the indicator light is blue.

This will bring you to the main menu.

5

My AppsSelect “My Apps” and press OK

You will see icons for each of the different apps.

5.1: Setting up Internet Connection via Ethernet Cord

Select the PPPoE icon. You can configure your PPPoE here.

65

5.2: Browser

Select the “Browser” app from your My Apps screen, then

press OK. This app will allow you to browse the Internet.

Notice: You will need to go to the system settings to setup your

Internet connection

5.3: Media

Select the “Media Center” icon to play all your preferred media.

7

5.4: File Browser

Select “File Browser” and press “OK” to view the device list.

When inserting with a USB device or SD/SDHC/MMC cards,

“Device is Mounting” will appear on the screen.

You can cut, copy, paste and move files and folders from the

device to the external storage card.

5.5: Download

Select “Downloads” and press “OK”.

Here you can check the status of any apps downloading

from the Internet.

Settings6.1: WiFi

Select “WiFi” and the system will start scanning available WiFi

networks around you automatically.

Press OK to select your WiFi network and enter your

password. After authenticating the IP Address, “connected”

will appear meaning your WiFi is ready to use.

Notice: If WiFi connection fails, please try again.

87

9

Upgrade Steps7.1:

Unzip upgrade package to the SD card. There will be three

files in the root as follows:

• SD Factory_Update_param.aml (some upgrade packages

do not have this file)

• xxx.zip (the actual upgrade zip file)

• Recovery

7.2:

Insert HDMI cable and SD Card to the box (Connect the

other end of the HDMI cable to the TV HDMI port.)

1097.3: Insert a stick to the AV Port.

There is a reset button inside

the AV Port. Keep pressing the

button.

7.5: You can stop pressing the reset button when you see the

Android robot. Use the remote to choose “apply update from

EXT” Choose “Update from SDCard”. Choose “xxx.zip (upgrade

package file)”. Press OK.

7.6: When you see “Install/SDcard” the box is updating. After upgrade

you will see “Install from SDcard complete” at the bottom.

7.7: Use the remote to choose “Reboot System Now” and press

ok or plug the adapter in again to reboot the box.

7.8: When you are finished you will see the “Welcome” screen.

Tips: you can check the build number in Settings to confirm you have updated

the box successfully.

7.4: Insert power adapter

while still pressing the button.

11

TroubleshootingUnder no circumstances should you try to repair your TeeVee

box by yourself, doing this will invalidate the warranty. Do not

open the TeeVee Box as there is a risk of electric shock. If an

issue occurs, please review the following troubleshooting

information before taking your TeeVee Box in for repair. If

you are unable to correct the problem by following the steps

provided, please consult your dealer for help.

Problem Solution

No Power • Check if the power adapter is properly connected to the outlet and the TeeVee Box.

• Reconnect the HDMI or AV cable.

• Check if the TV is on.

No Picture Press the power on the remote control to turn the power on.

No Sound or distorted sound • Adjust the volume.

• Check that the speakers are connected correctly.

No Audio or Digital Output • Check the digital connections.

• Check if your amplifier is set correctly.

The TeeVee Box does not respond to the Remote Control

• Aim the remote control directly at the sensor on the front of the TeeVee Box.

• Reduce the distance to the TeeVee Box.

• Replace the batteries in the remote control.

Player does not respond to some of the operating commands during playback

• Operations may not be permitted - refer to the user manual.

• Possibility of system halted, re-insert the power adapter to restart.

1211

Problem Solution

No sound during movies playback

• The audio codec may not be supported by the TeeVee Box. You can change to the supported audio on the playing menu.

• Check the Volume.

The contents of the USB flash drive cannot be read.

The USB flash drive format is not compatible with the box. If one of the USB cannot be read, please turn off your TeeVee Box for 30 seconds and restart the TeeVee Box.

Slow operation of the USB flash drive

Large file or high resolution USB flash drive can take a longer time to read and display on the TV screen.

No sound with HDMI connection

• Check the connection between the TV and the HDMI on the box.

• Check your TV system setup.

• Check the volume.

The contents of the USB flash drive cannot be read

The USB flash drive format is not compatible with the box. If the USB cannot be read, please turn off the TeeVee box for 30 seconds and restart.

The TV screen is blank and the player LED is blinking

• Turn off the TeeVee Box, wait 30 seconds and turn it back on again.

• Check that the HDMI connection is correct or change to another HDMI cable and set the output resolution on the TeeVee Box to 720p.

Required Direct Private Network Connection:

Your TeeVee set top box is configured with an automated

private network connection to our broadcast system as

TeeVee services will not operate over the open internet.

This direct tunneled connection is pre-programmed to

activate on your box during start up and our unique TeeVee

app establishes the private tunnel connection directly to

the TeeVee broadcast center each time it is activated. You

may notice a delay and a verification process occurring as

the connection is established between the TeeVee box and

the broadcast center. This connection is not automatically

activated for other apps or services that you may use with or

download to this box . There is no additional charge for this

direct tunneled connection as it is included as part of your

monthly TeeVee subscription fee.

13

Sample Screen Acknowledgment:

Mandatory Acknowledgement

This TeeVee set top box will not operate over the open

internet and requires a tunneled private network connection

to our broadcast system to receive signals. This required

direct tunneled connection is pre-programmed to activate on

your box during start up and in connection with the activation

of the TeeVee app. Any attempt to disable this connection

or to modify the manner in which signals are transmitted

to the TeeVee set top box will result in one more of the

following restrictions, including but not limited to, suspension

of service, termination of service, and the voiding of any

expressed or implied manufacturer warranty related to this

product.

( ) I agree to all terms of the Acknowledgment above

1413