USER GUIDE

GENERAL RULES

• For best user experience, ACCA strongly encourage you to view this

webinar on the latest version of GOOGLE CHROME browser (most updated version 81.0.4044.138)

• Do not share your webinar link to others as this is a unique link for you only and can only be used in 1 device. Sharing the link will lock you out of the virtual conference

• To ensure you're able to stream the webinar smoothly, please close the other windows on your computer

• Bandwidth: 10 mbps is optimal for the whole webinar session

• If your screen freezes at any time, simply refresh the webpage

• For any technical difficulties, please contact Joy Poh at joyp@lighthousemedia.com.sg

PART 1 ACCESSING THE VIRTUAL CONFERENCE

Please do not share your webinar link to others as this is a unique link for you only and can only be used in 1 device. Sharing it might lock you out of the room.

REMINDER EMAIL

BEFORE THE EVENT DAY

Note: Unique link on your reminder e-mail will direct you to a countdown timer and agenda page ACCA Annual Conference Virtual lobby will open automatically once the event starts. Please start accessing the platform on 19th May, 8:30am

PART 2 ACCA VIRTUAL CONFERENCE LOBBY

NAVIGATING THE VIRTUAL LOBBY

View your account detail

To view event sponsors View event speakers and bio

Access conference agenda

Enter virtual exhibition hall

Enter virtual conference hall

Enter virtual exhibition hall

Click here if you need help with any technical issues with the platform or find out more about the event

PART 3 ACCA VIRTUAL CONFERENCE HALL

NAVIGATING THE CONFERENCE HALL

Interactive features

Content view Conference session title

Virtual lobby navigation to virtual conference hall

CONFERENCE HALL INTERACTIVE FEATURES

• Public chat for everyone to interact

• Private chat with speakers / host under Private tab

• Twitter account is not linked, do not tweet

• Ask your questions here

• All questions will be shown here

• Results will be reflected here in real-time after speakers have launch the poll

• Feel free to download materials shared here

• Any on-going promotion can be seen under 'Offer' tab

PART 3 ACCA VIRTUAL EXHIBITION HALL

Click on any of the virtual booth to find out more about our interesting exhibitors.

NAVIGATING THE VIRTUAL EXHIBITON HALL

Virtual lobby navigation to virtual exhibition hall

Access conference agenda

Enter Virtual Lobby

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2 3

4

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5

What can you find here? 1. Exhibitor information

2. Navigating back to the

Main Exhibition Hall

3. Exhibition Content such as video, slide, live demo

4. To interact with that particular exhibitor

5. To minimise interactive panel

6. Announcement from exhibitor

NAVIGATING THE VIRTUAL EXHIBITON BOOTH Return back to the exhibit hall

• Public chat will be visible to everyone in the room

• Send a private message to the exhibitor

VIRTUAL EXHIBITON BOOTH CHAT FEATURE

• Ask exhibitors any questions here

• Exhibitor replies under ‘Answer’ tab

VIRTUAL EXHIBITON BOOTH Q&A FEATURE

• Latest promotion or offers from exhibitor

• Download documents or brochure shared by exhibitor

VIRTUAL EXHIBITON BOOTH HANDOUTS PANEL

• Share your e-business card with exhibitors to allow further conversation after the event

VIRTUAL EXHIBITON BOOTH CONTACT PANEL

Click on the chat button to retrieve the interactive panel

MINIMISING THE CHAT PANEL ON THE VIRTUAL EXHIBITION BOOTH

Click on this arrow to optimise the contents on the exhibition booth

PART 4 HOW TO GET HELP?

Email to: joyp@lighthousemedia.com.sg Subject: ACCA Virtual Conference Technical issues

GET HELP If you have any questions with regards to the conference / technical difficulties please click on the get help via the virtual lobby

TECHNICAL SUPPORT CONTACT

Should there be any further questions, please kindly feel free to contact: Joy Poh email: joyp@lighthousemedia.com.sg