User experience of the next-gen catalogue
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user experience of the next-gen catalogue andrew preater
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This talk was given at the Chrismash Mashed Library event in London on December 3 2011. I spoke about the outcomes of an investigation into user experience and understanding of next-gen library catalogues and next steps we're taking at Senate House Library, University of London.
Transcript of User experience of the next-gen catalogue
user experience of the next-gen catalogue
andrew preater
‘senate house’ by flickr user secret pilgrim (cc-by-sa) http://flic.kr/p/7gtBgp
bit.ly/encoreshl
before implementing the encore catalogue…
method 1.cognitive walkthrough
method 2.repertory grids
method 3.stories, anecdotes, conversation!
key findings
1. a web-like catalogue encourages web-like behaviours
2. using our catalogue is an affective experience
critique of usability testing
improving our understanding of user experience
ethnography, an inductive science
doing ethnography in the library
@preaterwww.preater.combit.ly/encoremm
