User Experience
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Transcript of User Experience
![Page 1: User Experience](https://reader033.fdocuments.us/reader033/viewer/2022060203/559f0bf71a28ab82708b46a7/html5/thumbnails/1.jpg)
User Experience
David HaleProject Manager, Pillbox
National Library of MedicineNational Institutes of Health
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User Experience (UX)
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EMOTION
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agency mission citizen’s life
mobile app
using
gov app
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behavior change
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Behavior change = motivation * ability * triggers
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Digital Ethnography
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Michael Wesch, Professor
Kansas State University
Digital Ethnography
Understand how
individuals and
communities use
technology to ascribe
meaning in their lives.
Kelly Goto, author
Design Ethnography
“Understand how real
people integrate products
and services into their
daily lives”
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GETOUTOF
THEOFFICE
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pillbox.nlm.nih.gov
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“e-Patient Dave” deBronkart
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EMOTION
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User Experience
David HaleProject Manager, Pillbox
National Library of MedicineNational Institutes of Health