User driven development

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USER Driven Development Alline Watkins UserDrivenDev.com & The Lean Enterprise

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Transcript of User driven development

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USER Driven

Development

 Alline Watkins

UserDrivenDev.com

& The Lean Enterprise

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Alline Watkins

some startups envolved:some enterprises worked:

some presentations at:Brazilian Govern

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80% of the software developed is

being wasted

CHAOS Report Standish Group 2002 & 2006

IAG Consulting, 2008

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USER Driven.

Development

ENTERPRISESSTARTUPS

+

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ENTERPRISES

Experience

Large Scale view

Stability

Customers ≠ Users

               STARTUPS

Engaged Employess

Focus on cost reduction

Adaptability

Customers = Users

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Lean Startup Topics

●Customer Development

●Uncertainty

●Minimum Viable Product

●Build-Measure-Learn Loop

●Product-Market Fit

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Customer Development Tools

LEAN UX PROBLEM MATRIX

KANBAN BOARDfor Customer Dev

CustDevFramework.com

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"A startup is a human institution designed to

deliver a new product or service under conditions of extreme

uncertainty"StartupLessonsLearned.com

"Unless some of you have been working in a specific domain in the last 20 years or so, the odds are anything you are thinking about customers and markets are nothing more than a guess."

Steve Blank

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Experiments & Minimum Viable Product

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"For many events, roughly 80% of the effects come from 20% of the causes." (Pareto Principle)

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BuildMinimum amount of tasks (MVP)

(just enough to support the next conversation with the end users)

MeasureHow the end users are using the

software. (early-adopters)(in a production environment)

LearnStay open to the new

directions revealed by end users.(avoid getting stuck to your Product Backlog)

The Build-Measure-Learn

Loop

Weekly !

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MINDSETS

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HACKING

AGILE

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“Lean”, is a production practice

that considers the expenditure of

resources for any goal other than the

creation of value for the end customer

to be wasteful, and thus a target for

elimination.” (From Wikipedia)

Lean = preserving value with less work.

Cut the fat.

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Product Backlog, No More!

Plan for the current iterationNo Upfront Planning

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"Teams should adjust what they are doing based on what team members learn directly from their efforts."

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The UDD Process

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Ideation

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Task Breakout

Just let Developers do it in real-time.

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Development

Full-time status exposed

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User ExperienceEarly Adopters

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Metrics

Usage

Logins

Access

Clicks

Satisfaction

Returns

Payments

Performance

Visits

Vanity

INNOVATION ACCOUNTING

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No backlog

No Def of Done

Waste Not Usage Metrics

No estimation

No Tasking

Minimum Viable Product

Small Improvements

Task Recycling

No Hierarchy "Startup" Team

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http://www.youtube.com/watch?v=szr0ezLyQHY

A Real Lean Enterprise

Enterprise software

Innovative

Uncertain

Agile Methodology

Developers + Users

Well Defined Vision

Lean UX

Customers Interviews

Minimum Viable Product

Build-Measure-Learn Loop

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FEEDBACK , PLEASE !UserDrivenDev.com

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"Some mistakes will be made along the way. That’s good because at least some decisions are being made along the way. And we’ll find the mistakes and we’ll fix them."

Steve Jobs, WWDC 1997

"You gotta start with the customer experience and works backward to the technology. You can’t start with the technology and try to figure out where you are going to sell it."