Use Social Learning in Corporate Training
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Beyond the Buzz Use Social Learning to Supercharge Your Training Program
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Transcript of Use Social Learning in Corporate Training
Beyond the Buzz Use Social Learning to Supercharge Your Training Program
What We’ll Cover
Docebo & state of LMS market
What are social and informal learning, actually?
The buzz, the reality, the potential
Technology’s role
People, processes, technology
Actionable takeaways
50% Product and R&D
30% Sales and Marketing
20% Operations
EMPLOYEES
NORTH AMERICA Athens, GA (USA) Toronto, ON (Canada)
EUROPE Milan (Italy)
MIDDLE EAST Dubai (UAE)
OFFICES
Target Market:
Projects with 5000+ Users
1,200+ customers
Mid-market & enterprise
B2B CLIENTS IN 82 COUNTRIES
140 11004
What are Social and Informal Learning?
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What about Social and Informal Learning?
?
What is the difference and how do they relate to 70:20:10?
The Elements of 70:20:10The essence of 70:20:10 framework is that learning occurs through a range of approaches, being roughly:
Source: 70+20+10= 100 The Evidence behind the Numbers, Towards Maturity, 2016
702010
From real life and on-the-job experiences, tasks and problem solving
From feedback and from observing and working with others
From formal training such as classes or courses (both face-to-face and online) and reading
Learning Strategy Maturity
The Lexicon
Terminology differs by global geography and jurisdiction
Different terms foundationally mean the same thing -- with subtle differencesAa
The Lexicon
Social Learning Informal Learning Blended Learning 70:20:10
Happens in social environments where learners examine and evaluate actions of othersBehaviour and idea driven
‘Impromptu’ learning that is unscheduled and happens ad hocOften unexpectedOnline discussions, FB articles, presentations
A mix of the right social, on-the-job, and traditional learning experiences
Planned, implemented L&D strategy, approach and rubricDeliberate, and cultivates ILT, on-the-job, social/informal aspects
What The ‘Buzz’ Says About Social/Informal LearningWhat are the benefits of applying new models of learning
Source: 70+20+10= 100 The Evidence behind the Numbers, Towards Maturity, 2016
5x4x3x
As likely to be able to attract talent (20% vs 4%)
As likely to respond quickly to business change (30% vs 7%)
As likely to report improvements in staff motivation (27% vs 8%)
Beyond the Buzz: The ROI of Social/Informal Learning
Beyond the Buzz: The ROI of Social/Informal Learning
PEOPLE PROCESS
TECHNOLOGY
Actionable Takeaways: Sharing
Who should share:
Find SMEs within your organization
What to share:
The kinds of content SMEs should share (example, ideas, best practices)
When to share:
Whenever the moment strikes (a sharing schedule helps)
Why share:
Get a reward system but ask how SME's want to be rewarded for sharing content
Where to share:
A central location e.g. Coach and Share
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Conclusion
There is always going to be a classroom
There will always be synchronous/asynchronouslearning
There will always be compliance needs
BUT, how do we make it:
Agile Fun Minimalistic Entertaining Unstructured
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Thank YouFor your interest in using social learning to
supercharge your training program
To see social learning in action, try Docebo’s LMS free for 14 days!
