USE OF ADVERSITY QUOTIENT (AQ) IN CREATING...

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APPENDIX

1. NDA signed between Peak Learning Inc. and the

Researcher regarding ARP®

2. Introduction & request mail sent to the Head of HR to

participate in the AQ® study

3. Introduction & request mail sent to participants

4. Additional Variable Form

5. Mail requesting information on variables sent to the

respondents

6. Employee Evaluation Form

7. Mail requesting for Employee Evaluation

8. Master Data sheet for capturing relevant data on

Biographic, Work, Performance and AQ® related

variables

9. AQ Score list with brief interpretation

10. Mail sent to the Head–HR with employees AQ® scores

and interpretation

11. Appreciation letters from participating organizations

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Appendix 1: NDA signed between

Peak Learning Inc. and the Researcher

Regarding ARP®

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Appendix 2: Introduction & request mail to

Head-HR to participate in the AQ® study

From: Susan Tripathi [mailto:[email protected]] Sent: Tuesday, January 19, 2010 5:03 PM To: Subject: PhD Program: Request your support for Data Collection Importance: High

Dear Mr. _______________,

Greetings!! It was a pleasure speaking with you yesterday and I thank you for your courtesies

extended in our call.

As shared with you, I am pursuing a doctorate program from Welingkar Institute of

Management Studies, Mumbai, through S.N.D.T. University. My PhD subject is “Use of

Adversity Quotient (AQ® in creating strong business leaders of tomorrow.” My

research work is aimed towards understanding AQ® factors of Indian

leaders/managers/professionals and building methodologies & processes in Human Resources

management that will help in usage of AQ® in recruitment, training & organization

development. The research work is being undertaken across the Retail, Hotel, IT, ITES and

Hospital industries, primarily the services industry.

After completing the initial desk study, I am now approaching various organizations for

sample data collection. The method employed to collect data is a simple questionnaire that

does not seek confidential information of the professional or the organization. For data

collections/interviews, I am using the AQ® Profiler (a HR Model questionnaire based

responses) created by Dr. Paul Stoltz, a USA based expert on the subject. Dr. Paul Stoltz has

also blessed my PhD Program and granted me non-commercial license to use their content.

As discussed, I am forwarding a document detailing AQ® & its significance and the AQ®

questionnaire. My sincere request is that I may be allowed to administer this questionnaire to

10 top tier/ Heads of functions from your organization (4 corporate heads - Head-HR,

Finance, Marketing & PR and Sales + 6 senior professionals from other main stream). There

are 14 real life situations given in the questionnaire which one has to respond to and the time

taken to complete each questionnaire would not be more than 10-12 minutes.

As committed, once I receive the AQ® and CORE® scores of your employees, would send the

same to you. I look forward to your help and support in this academic endeavor.

Best Regards

Susan D’souza

Ph.D Student

Welingkar Institute of Management Studies & Research

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Appendix 3: Introduction & request mail sent to participants From: Susan Tripathi [mailto:[email protected]]

Sent: Tuesday, March 30, 2010 6:33 PM To: Respondent Subject: PhD Program: Request your support for Data Collection

Importance: High

Dear __________________,

I have been in touch with your Head – HR, Mr. ___________ during the last 2 months in

reference to an AQ study being undertaken by me. Mr.___has referred your name as one of

the leaders of __________ whom I should approach to participate in the study. I look forward

to your help & support.

I am pursuing this doctorate program from Welingkar Institute of Management Studies,

Mumbai, through S.N.D.T. University. My PhD subject is “Use of Adversity Quotient (AQ®

in creating strong business leaders of tomorrow.” My research work is aimed towards

understanding AQ® factors of Indian leaders/managers/professionals and building

methodologies & processes in Human Resources management that will help in usage of AQ®

in recruitment, training & organization development. The research work is being undertaken

across the BPO/ITES, Retail, Hotel, IT and Hospital industries, primarily the services industry.

After completing the initial desk study, I have approached various organizations for sample

data collection. The method employed to collect data is a simple questionnaire that does not

seek confidential information of the professional or the organization. For data

collections/interviews, I am using the AQ® Profiler (a HR Model questionnaire based

responses) created by Dr. Paul Stoltz, a USA based expert on the subject. Dr. Paul Stoltz has

also blessed my PhD Program and granted me non-commercial license to use their content.

I am attaching a brief document detailing AQ® & its significance and also the

questionnaire. There are 14 real life situations given in the questionnaire and you have to tick

your responses to each of the situation given. The time taken to complete the questionnaire

would not be more than 10-12 minutes.

I request you to kindly spare some time from your busy schedule as it would be a great help

to receive the completed questionnaire. Thank you very much for your participation &

support.

Warm Regards,

Susan D’souza

Research Student


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Appendix 4: Additional Variable Form

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Appendix 5: Mail requesting information on variables sent to the respondents

From: Susan Tripathi [mailto:[email protected]] Sent: Friday, June 11, 2010 7:39 PM To: Respondent Subject: Request your help for some additional information required as part of the AQ® study Importance: High

Dear __________________,

Thank you for sending me your response to the AQ® questionnaire. Your inputs will definitely

add value to my research. I have been able to complete the primary data collection through

the questionnaires applied on 130 top managers of 13 companies in 5 different industries.

As advised by my doctoral guide, Dr. A. K. Konar, I am now approaching all the 131

respondents to provide me with some additional variables that are required for the study. In

regards to this, I have tried calling you on the board numbers many-a-times, but have not

been able to reach you. Hence, I am sending the attached file named “Additional Variables”

which captures the additional information that is required to help in the AQ study.

Trust you would be able to send me the needed information.

Thank You & Warm Regards,

Susan D’souza

Research Student


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Appendix 6: Employee Evaluation Form

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Appendix 7: Mail requesting for Employee Evaluation

From: Susan Tripathi [mailto:[email protected]] Sent: Tuesday, May 04, 2010 4:46 PM To: Head - HR

Subject: Request your help for Employee Evaluation Details required as part of the AQ®

study

Importance: High

Dear _______________,

Further to our telecon today, I request you to kindly help in the following:

The attached file named “Employee Evaluation Form” listing your 10 employees have

participated in the AQ® study. They need to be associated in the description of Platinum,

Diamond, Gold, Silver or Bronze based on their performance. This association has to be

undertaken in the areas of their Role Performance and Strengths

As committed, once I have completed the data collection and have received the AQ® and

CORE® scores of your team, would send you a report on the scores of your team and its

interpretation.

Look forward to your support.

Best Regards

Susan

Susan D’souza

Research Student


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Appendix 8: Master Data sheet for capturing all relevant data on Biographic, Work, Performance and AQ related variables

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Contd. from previous page:

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Appendix 9: AQ Score list with brief interpretation

Brief Interpretation

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Appendix 10: Mail sent to Head–HR of Organizations

with employees AQ score & interpretation

From: Susan Tripathi [mailto:[email protected]] Sent: Tuesday, January 25, 2011 5:10 PM To: Head - HR Subject: Your Team's CORE & AQ Scores Importance: High

Dear _________________,

Thank you very much for all the help you have always extended. As committed in our initial

discussions and spoken today, I am happy to send across your team’s CORE® and AQ®

scores. Please find attached the document giving your CORE® and AQ® scores along with the

interpretation. Request you to kindly let me know whether you would want me to send the

scores and interpretation to your employees who participated in this study or would your

team undertake this task.

I also request that in case it’s possible, a feedback on your employee’s scores and the AQ®

interpretation may be sent to me.

Please feel free to mail back in case of any query. I will be happy to respond to them. Look

forward to your team’s feedback on the report too.

Thank You & Warm Regards,

Susan

Susan D’souza

Research Student Welingkar Institute of Management Studies & Research

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Appendix 11.1: Appreciation letter - 1

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Appendix 11.4: Appreciation letter – 4

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