Use of a Seamless Data system for behavioral Monitoring and Facility wide PBIS Team Decision Making.
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Transcript of Use of a Seamless Data system for behavioral Monitoring and Facility wide PBIS Team Decision Making.
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PBIS Automated System
Use of a Seamless Data system for behavioral Monitoring and Facility wide PBIS Team Decision Making
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Instructors: Arizona Department of Juvenile Corrections • Michelle Cassavaugh: Bureau Administrator
of Security Operations [email protected]
• Nancy Alonzo-Vaughn: PBIS Coordinator [email protected]
• Raquel Bradley: PREA Compliance Manager/Inspector
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Thank you for participating in our session!
Raffle Tickets
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Presentation Objectives
History and development of the automated system
Hand Held ScannersPBIS Automated
System: Multiple functions
Data Driven Decisions: Multi Tiered System
Additional Data Systems utilized at ADJC
Challenges and Successes
We will discuss/review:
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The journey of ADJC and PBIS
• September 2012 – Overview training for all staff (18 separate trainings scheduled)
• April 2013 – Education Roll-Out• May 2013 – Employee Recognition Week• August 2013 – PBIS Leadership Team discusses
commitment and future actions• August 2013 – 5 subcommittees formed to draft
components for the PBMS (Positive Behavior Management System)
• October 2013 – PBMS presented at the Executive Meeting and approval obtained to proceed
• October 2013 – 5 additional subcommittees formed to plan for the FW Roll-Out
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Paper Tickets
PBIS Roll out: Education Department
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Education Roll-out
• The Education Department with the assistance of supporting staff and the PBIS Leadership team rolled out PBIS in the classrooms in April 2013.
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Education Roll out Cont’d
• Paper ticket system was difficult to manage.
• Drain on resources/time
• Easily manipulated
• Counterfeit and stolen tickets used for on-going delinquent behaviors
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Paper Mane Catch Tickets
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Positive Behavioral Management system Facility wide PBIS Roll out
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Steps to successfully implementing PBMS
Working as a TEAM1.Create a system that
best fits our facility2.Get feedback from
Administration, Executive Team, Supervisors and Staff
3.Revise the PBMS4.Get Approval 5.Train Staff6.Teach youth7.Check for fidelity8.Make changes when
applicable
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Resource Guides
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Staff Cards!
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Mane Catch Tickets
How are they earned??• Any agency staff member leading or
observing an activity may award a youth Mane Catch Tickets.
• Tickets should only be awarded when the youth is actively involved, engaged, and displaying the PROUD Expectations.
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Wake up • Gets up when called • Dresses appropriately • Completes hygiene • Keeps up with the group
Room Clean Up • Bed is organized properly until bedtime • Floor is swept and mopped daily • Nothing is on the floor • Only authorized items in room • Toilet and sink cleaned • All surfaces clean
Bedtime • Knows his/her correct bedtime and observes it • Completes necessary tasks prior to bedtime • Remains quiet and orderly and does not disturb others while in his/her room
School Periods class or job • Follows school/job rules • Does not disturb others • Uses materials or equipment appropriately • Makes effort to complete assigned work
Recreation/Leisure Time • Participates in the activity as instructed, unless excused by medical staff • Obeys rules of the game • Follows facility/unit/recreation expectations
Extra Duty • Completes assignment in a cooperative manner • Follows instructions • Follows facility rules
Meal periods • Receives food respectfully • Eats at assigned table • Controls talking • Does not swap/trade food • Follows directions • Keeps hands and feet to self
Line Movement • Lines up promptly without correction • Quiet during headcount • Keeps hands and feet to self • Does not talk in line • Faces forward at all times
Groups • Follows group rules • Does not disrupt group • Participates • Makes effort to learn • Accepts and receives feedback
Shower Time • Is prepared and has items ready • Does not horseplay • Follows directions • Showers in designated shower, time and dresses promptly • Does not leave personal items, towels, etc. in shower • Remains in dress code when outside of shower
Shift Compliance/ Cooperation • Uses positive communication skills • Cooperative and participates in activities • Does not disrupt activities or other programming when attending • Follows staff directions • Respectful
This grid provides examples of PROUD behaviors that should be displayed in each environment that would present an opportunity to earn a Mane Catch Ticket. Correlates with Guide to Greatness, PROUD Conduct posters, and Resource Guides that teach desired expectations.
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Rule Violations
•Verbal Correction is a notice to the youth in a firm assertive manner that his/her behavior is not appropriate and a directive as to what the staff specifically wants him/her to do is required.
•Redirection: follows a verbal correction in most cases and is usually the last opportunity for a child to correct a Class A behavior, before staff initiated exclusion should occur.
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Rule Violations Cont’d
Sanction:
• Unit MDT's may provide a sanction as a result of undesired behaviors, after the verbal correction and redirection has been exhausted.
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Violation Categories: A, B and C
Class Rule Definition B Altering Appearance Marking skin with marker, pen, etc., shaving head, shaving eyebrows
B Bullying/Harassing
Bullying includes actions such as teasing, spreading rumors, and excluding someone from a group on purpose. Harassment is unwelcomed conduct based on race (ANY racial slur regardless of how it is used), religion, color, gender, age, national origin, sexual orientation, or disability
B Careless/reckless operation of tools, equipment, machinery
Using authorized tools, equipment, machinery in such a way that poses a safety hazard; Unauthorized use of tools, equipment, machinery
B Contraband notes -gang monikers and language
Notes/Letters containing gang monikers and language
B Contraband Other Any item that youth possess in facility that is not allowed money, items in hems of clothing or bedding, etc.)
B Damage to Property and Major Tagging
Destruction of property or tagging not easily removed or a Referral to maintenance required. Damage under $75.00
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Sanction grid Sanction Grid
# Type Possible Consequences 1-5 Class A Verbal Correction, Redirection, Coaching
6-10 Class A Verbal Correction, Redirection, Coaching, Assignment/Essay, up to two menu restrictions
11-20 Class A Verbal Correction, Redirection, Coaching, Assignment/Essay, up to four menu restrictions
20+ Class A Verbal Correction, Redirection, Coaching, up to four menu restrictions
1 Class B Verbal Correction, Redirection, Coaching, Assignment/Essay, up to two menu item restrictions
2 Class B Verbal Correction, Redirection, Coaching Assignment/Essay, up to two menu item restrictions Resource Tax 50% of total points earned
3 Class B Verbal Correction, Redirection, Coaching, Two menu item restrictions Resource Tax 90% of total earned
4+ Class B Frozen Account Auto Reset to 0 %
2 B’s + 1C Equals 2
Class C Frozen Account Auto Reset to 0 %
1 Class C Resource Tax 90% of total earned tickets Possible Sanction and up to two menu Item restrictions
2+ Class C Frozen Account Auto Reset to 0 %
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Reinforcements: Overall Process
Reinforcement Cost Extra Phone Call Time – 5 minutes (10 minutes total for phone call) Card to mail home w/ stamp (Birthday, special occasion) Coloring/Drawing (approved content only) Board Games/Cards Soda in Kitchen (one per week) Grandma Cookies (one per week) Letter home with accomplishments from unit staff (one per week) Visitation Games (board games/cards)
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Automated Ticketing System
User friendly
Eliminates ineffective processes: Paper tickets
Data tracking System
Accessible to all employees: viewing data
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Bar code Scanners
PBIS Barcode
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Scanners
Scanners are available to all housing unit officers.
Multiple scanners are also available for check out in different areas of the facility.
The scanners track:
Youth physical location Facility equipment inventory Tracks staff entry and exit of facility PBIS data- Mane Catch Tickets, Rule violations by location,
time, youth, and staff completing the scan.
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Scanning Mane Catch Tickets
• User will scan themselves into the scanner• Click in the PBIS Selection on the scanner• Scan the juveniles wristband and select the PROUD behavior the youth is displaying
• Every scan is equivalent to one ticket.
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• The ability to add comments on the scanner is an option for staff. It is very similar to texting on a phone.
• All data scanned is in real time (linked to the PBIS log and immediately uploaded.)
• For fidelity reasons if any mistake entries are entered the staff making the entry should email the PBIS Coordinator to complete the deletion.
Scanners continued
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Manual Entry Mane Catch Tickets and Rule Violations
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How to: Manual
• A manual has been made available to all staff on how to operate the scanners.
• Staff are able to use this manual if they have specific questions on any of the system’s tabs.
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Data Driven Decisions: Multi Tiered System
Universal Tier, Tier II Team and Vision Unit (TIP Program)
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Existing data gathered by the team
Data Systems:
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Data systems• COMPSTAT• Incident reports• Rule violations• Mane Catch Tickets• Executive Dashboard• Monthly Reports• Staff/youth Surveys
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Challenges and Successes Moving Forward: Working Smarter not harder
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Manipulation of the System
• Not scanning youth- Refusing to scan
• Over scanning rule violations (entering manually)
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Staff Buy in• Survey: April 2014-
Misconceptions by staff
• Administrators on all levels not fully engaged and not learning the multiple aspects of PBIS.
• Lack of participation• Negative attitude regarding
yet another “program”• It will go away• This doesn’t apply to me• I don’t have to do it their
way• I wont be forced to do this
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Communication: Leadership Teams • Behavior Interventions Team (BIT) is responsible
for implementing Tier II/III Interventions.
• There was a lack of communication between the BIT team and other decision makers (Administration, Executive level supervisors, housing unit Managers and the Leadership Team).
• Youth referred were declined or accepted into services and supervisors were not informed of outcomes.
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Non-PBIS Practices • Unit Managers conducted special activities
without enforcing PBIS criteria.
• Youth earning reinforcements (allowed to attend activities) with out purchasing the items.
• MDTs not following through with sanctions. (Not assigning an appropriate consequences.)
• Staff and MDTs labeling youth (old level system). Negative and Needs Improvement.
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Action plan: Steps to Rectify the issues
• Attending Executive Meetings and Bi-Weekly managers meetings to ensure continued communication•Weekly report of staff not scanning or over-scanning to the appropriate units and managers
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Action plan: Steps to Rectify the issues Cont’d
• PBIS Coordinator follows up and directly communicates with staff and supervisor of any discrepancies (one on one training is also offered)
• Inspections/QA Audit• Youth an Staff PBIS Activities to
encourage buy in • Enhancements to the Automated
program
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• User friendly automated system • Minimized workload by using scanners• Every employee on the facility is able to utilize a scanner• PBIS Coordinator: The PBIS Leadership Team was approved to open the position. The Coordinator oversees all PBIS practices, leads meetings and organizes activities. • Grant: State Governor Offices
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YOUTH IMPROVEMENTS
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Youth Success Story
Youth sent to county on adult charges. Youth assaulted a staff member during a use of force. The youth was returned to the facility on adult probation.PBIS member began a tier two intervention(CICO). Youth’s caseworker was informed of intervention. Youth has to meet criteria in order to receive a reinforcement.
Youth is now the Facilities Photographer. Youth is the most improved student for the semester in his second period class.
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ROAR Being Driven towards greatness
you've got to be PROUD
PROUD of all the Positive changes going round
First it's gonna start with the PBIS system
There are cool incentives here,
let me list em',
Mane Catch Tickets
to buy visitation, movie night, extra call, everything has a fee
You need to be a good youth
we need no confrontations
PBIS Team try to give you more
sooner or later hop aboard
We need to hear you ROAR
Youth POEM
Anonymous Youth
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TICKET OUT…You’ve been Pawed!
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Questions?
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Scanner Information
• www.barcodeinc.com
• 1800.351.9962
• Model number MT2900