USDA, National Finance Center PRT Meeting May 6, 2015 Payroll/Personnel System (PPS), EmpowHR &...
14
USDA, National Finance Center PRT Meeting May 6, 2015 Payroll/Personnel System (PPS), EmpowHR & webTA Statistics 1
-
Upload
dina-briggs -
Category
Documents
-
view
212 -
download
0
Transcript of USDA, National Finance Center PRT Meeting May 6, 2015 Payroll/Personnel System (PPS), EmpowHR &...
USDA, National Finance CenterPRT MeetingMay 6, 2015
Payroll/Personnel System (PPS),
EmpowHR & webTA Statistics
1
Software Change Requests (SCR) as of April 30, 2015
Scheduled Release Summary
• GESD Projects Scheduled– 69 Open Projects Scheduled
• GESD Projects Unscheduled Breakdown By Status– 38 Pending (HOLD/RESP)– 189 FRD Assigned– 153 TBD
2
Software Change Requests (SCR) as of April 30, 2015
Unscheduled Project Breakdown By Line of Business (LOB)
Line of Business Total by LOB
PPS 225
EmpowHR 70
HRLOB (PPS/EmpowHR) 19
webTA 17
Other 48
3
Software Change Requests (SCR) as of April 30, 2015
Scheduled Release Summary
4
• CY 2015 Pay Period 13 Projects– 39 Projects Scheduled
• CY 2015 Pay Period 20 Projects– 7 Projects Scheduled
• Off Release Projects– 23 Projects Scheduled
Note - Projects remain open 2 pay periods after implementation
Software Change Requests (SCR) as of April 30, 2015
Completed SCR Totals
– 2015 186– 2014 571
5
Incident Report (IR) Summaryas of April 30, 2015
Number February March April
Beginning Balance 26 40 33
Received 133 70 151
Closed 119 77 136
Ending Balance 40 33 48
6
PPS IR Summary
Incident Report (IR) Summaryas of April 30, 2015
Priority Category February March April
Critical 0 0 2
Non Critical 4 4 5
7
PPS IR Average Days at Closure
Incident Report (IR) Summaryas of April 30, 2015
– 2015 415– 2014 1082
8
Completed PPS IR Totals
Incident Report (IR) Summaryas of April 30, 2015
9
Number February March April
Beginning Balance 46 45 47
Received 33 39 48
Closed 34 37 74
Ending Balance 45 47 21
EmpowHR IR Summary
Incident Report (IR) Summaryas of April 30, 2015
10
Priority Category February March April
Critical 3 4 4
Non Critical 54 34 37
EmpowHR IR Average Days at Closure
Incident Report (IR) Summaryas of April 30, 2015
– 2015 165 – 2014 420
11
Completed EmpowHR IR Totals
webTA IR Statisticsas of April 30, 2015
Number of IRs February March April
Beginning Balance 28 30 34
Received 14 10 11
Closed 12 6 14
Ending Balance 30 34 31
12
webTA IR - Average Days at Closureas of April 30, 2015
Priority Category
February March April
Critical 0 0 0
Non Critical 45 54 69
13
webTA IR Summary as of April 30, 2015
• Completed webTA IR Totals– 2015 47– 2014 149
14
