Usb Info Users Manual

USBINFO User's Manual

TM

By Parallel Technologies

Part of the USBFIREINFO Product Line

Version 1.3.0.0 - Release 7/27/05

Copyright 2004-2005, Parallel Technologies, Inc. All Rights Reserved.


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Introduction and Overview ............................................................................................ 9 Description of USBINFO Product and USBFIREINFO Product Line........................................................9 What you can do with USBINFO .................................................................................................. 10 Minimum System Requirements ................................................................................................... 10 Initial Installation As Trial/Evaluation Version With Limitations.......................................................... 11

Trial/Evaluation Version Limitations ........................................................................................... 11 Differences Between Professional Edition and Personal Edition .......................................................... 11

USBINFO Professional Edition................................................................................................... 11 USBINFO Personal Edition ....................................................................................................... 11

USBINFO - Professional Edition - License and Registration Procedure ................................................ 11 USBINFO - Personal Edition - License and Registration Procedure..................................................... 12 Entering Registration Information & Activating/Validating License Key................................................ 13

Registration and License Key Option 1 -- Enter the Registration and License Key Information from the About Window while running the Trial/Evaluation Version.............................................................. 13 Registration and License Key Option 2 -- Enter the Registration Information when USBINFO starts up:............................................................................................................................................ 13

Getting Started -- USBINFO Startup Quick Help Window ............................................ 14 USBINFO Startup Quick Help Window Controls and Displays ............................................................ 14

USBINFO Startup Quick Help Window - Displays ......................................................................... 14 USBINFO Startup Quick Help Window Other Controls ................................................................ 14

Print...................................................................................................................................14 Close.................................................................................................................................. 14 Continue Showing This Quick Help After Startup ....................................................................... 14 System Info ........................................................................................................................ 14

USBINFO Startup Quick Help Window Quick Users Guide .......................................................... 15 Follow the step-by-step procedures below to begin using USBINFO ........................................... 15 Display and ICON Key........................................................................................................... 16

USBINFO Step-By-Step Guides.................................................................................... 17 USB Device Browsing and Other Features Step-By-Step All Windows Versions .................................. 17 USB Device Testing Step-By-Step - Windows 98/SE/Me/2000/XP ...................................................... 18

Scale Graphs Option - General Guidelines ................................................................................ 18 Recommended Methods Of Connecting USB Devices For Performance Test ...................................... 19

USB Device Testing and Performance Test Data Logging Step-By-Step............................................... 20

USB Device View and Selection For Performance Test.................................................. 21 Example USB Device View and Selection For Performance Test Windows ............................................ 21 USB Device View and Selection For Performance Test Window: Show Only Connected Devices Option Set Several USB Devices Connected USB Device Selected, Initialized and Ready for Performance Test ........ 22 USB Device View and Selection For Performance Test Window - Alternate View Options........................ 23

Alternative View Option - Show ALL Installed USB Devices in Registry............................................. 23 Alternative View Option - Show Advanced Technical Info and Summary .......................................... 23

USB Device View and Selection For Performance Test Window Menus, Controls, Displays, and Options.24 USB Device View and Selection Window Displays and USB Device Views....................................... 24

Topology View ..................................................................................................................... 24 Installed USB Devices In Registry View ................................................................................... 24 Registry View ...................................................................................................................... 24 USB Device Advanced Technical Info....................................................................................... 24

Columns/Fields in Topology View and Alternative USB Installed Devices View................................... 24


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Notes For Columns/Fields In The Various Views ........................................................................ 24 Main Tree Column - Topology of Connected Devices - Topology View Only.................................... 25 VID and PID - Both Views...................................................................................................... 25 Description - Both Views ....................................................................................................... 25 Location Information (Both Views).......................................................................................... 25 Product (USB Device) - Both Views......................................................................................... 25 Mfg (Registry) - Both Views ................................................................................................... 25 Mfg (USB Device) - Both Views .............................................................................................. 25 Mfg (VID) - Both Views ......................................................................................................... 25 S/N (USB Device) - Both Views .............................................................................................. 25 I/F # - Installed USB Devices View Only .................................................................................. 25 LowerFilters - Installed USB Devices View Only......................................................................... 25 DriverKeyName - Installed USB Devices View Only.................................................................... 26 RegistryPath - Installed USB Devices View Only........................................................................ 26

USB Device View and Selection Window Menu - File ..................................................................... 26 Exit.................................................................................................................................... 26 Printer Setup....................................................................................................................... 26 Print + Edit ......................................................................................................................... 26

Open Registry Editor At Key For Highlighted Item..................................................................................... 26 Copy Text Sub Menu............................................................................................................................. 27 Copy Text Sub Menu Topology View Highlighted Item ............................................................................ 27 Copy Text Sub Menu Topology View All Items Displayed......................................................................... 27 Copy Text Sub Menu Installed USB Devices View Highlighted Item .......................................................... 27 Copy Text Sub Menu Installed USB Devices View All Items Displayed....................................................... 27 Copy Text Sub Menu Registry View Highlighted Item Key/SubKey ........................................................... 27 Copy Text Sub Menu Registry View All Keys and SubKeys....................................................................... 27 Copy Text Sub Menu Advanced Technical Info View ............................................................................... 27 Print Views Sub Menu ........................................................................................................................... 28 Print Views Sub Menu Print USB Device Topology View........................................................................... 28 Print Views Sub Menu Print Installed USB Device Info View..................................................................... 28 Print Views Sub Menu Print Registry View ............................................................................................. 28 Print Views Sub Menu Print USB Device Advanced Technical Data View .................................................... 28

USB Device View and Selection Window Right-Mouse-Click PopUp Menus...................................... 29 Right-Mouse-Click PopUp Menu - Topology, Installed USB Devices, & Advanced Detail Info Views ....29

Open SubWindow to Select the Highlighted USB Device for Performance Test .............................................. 29 Open Registry Editor At Key For Highlighted Item..................................................................................... 29 Copy Text ........................................................................................................................................... 29 Print Views .......................................................................................................................................... 29

Right-Mouse-Click PopUp Menu For Registry View ..................................................................... 29 Open SubWindow to Select the Highlighted USB Device for Performance Test .............................................. 29 Open Registry Editor At Key For Highlighted Item..................................................................................... 29 Copy Text ........................................................................................................................................... 29 Print Views .......................................................................................................................................... 29 Collapse All Entries to 1 Level ................................................................................................................ 29 Collapse All Entries to 2 Levels............................................................................................................... 29 Expand All Registry Entries.................................................................................................................... 29

USB Device View and Selection Window Menu - Options................................................................ 30 Refresh All .......................................................................................................................... 30 Auto Refresh Option ............................................................................................................. 30 Skip H/W Enum Option ......................................................................................................... 30 Detail Level Options ............................................................................................................. 31

HIDE Non-USB..................................................................................................................................... 31 Show All USB Devices and Ports............................................................................................................. 31


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Show Only Connected Devices ............................................................................................................... 31 Installed Devices In Registry View (Alternative Views) Options ................................................... 31

HIDE .................................................................................................................................................. 31 Show Installed USB Devices in Registry View........................................................................................... 31 Show Advanced Technical Info and Summary .......................................................................................... 31

USB Device Summary At Bottom Of USB Device View and Selection Window.................................... 31 USB Device View and Selection Window Menu - Advanced............................................................. 32

Set Default Options .............................................................................................................. 32 Advanced Pro User Mode....................................................................................................... 32 Clear All Filter Driver Entries.................................................................................................. 32 Stop/Restart USB Devices ..................................................................................................... 32 ReBoot the PC ..................................................................................................................... 32

Menu - Help ........................................................................................................................... 32 Quick Help .......................................................................................................................... 32 Open Users Manual.............................................................................................................. 32 About USBINFO .................................................................................................................. 32

USB Device View and Selection Window Selected USB Device vs Initialized USB Device .................. 33 USB Device View and Selection For Performance Test Window Showing 3rd Party USB 2.0 Controllers That Use Non-Standard or 3rd Party Drivers ................................................................................ 33 Specific USB Device Info and Selection For Performance Test Window............................................. 34

Exit.................................................................................................................................... 34 Show Directory ............................................................................................................... 34

Switch to Parent USB Device to Test This Device ...................................................................... 34 Select This USB Device for Performance Test ........................................................................... 34 Stop This Device So It Can Be Safely Removed......................................................................... 35

Stop USB Device Sub Window................................................................................................................ 35 Print + Copy Text + Registry Editor Menu Button...................................................................... 35

Stop/Restart USB Devices and Status Window Windows 2000/XP ................................................ 36 USB Devices Stop/Restart Process to Initialize a USB Device for Performance Test......................... 36 Stop/Restart Methods ........................................................................................................... 36

Recommended Method.......................................................................................................................... 36 Alternative Method 1 ............................................................................................................................ 36 Alternative Method 2 ............................................................................................................................ 36

USB and Other Devices Waiting to be Restarted ....................................................................... 37 Help................................................................................................................................... 37 Print................................................................................................................................... 37 Step by Step Button ............................................................................................................. 37

Next Step............................................................................................................................................ 37 Close Apps .......................................................................................................................................... 37 Stop/Restart USB Devices ..................................................................................................................... 37 Finished .............................................................................................................................................. 37

Stop/Restart USB Devices to Initialize a USB Device for Performance Test (contd) ........................ 38 Continue Stop/Restart Process ............................................................................................... 38

Performance Test and Information Utility Window ...................................................... 39 Performance Test Window - Controls, Displays, and Options ............................................................. 39

START Performance Test Button....................................................................................... 39 USB Device Selected For Performance Test ................................................................................. 39 Data To the USB Device and Data From the USB Device ............................................................... 40

Graph................................................................................................................................. 40 Slider Control Under Graphs .................................................................................................................. 40

Data Transfer Rate ............................................................................................................... 40


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Maximum............................................................................................................................................ 40 Average .............................................................................................................................................. 40

Type of USB Data Transferred................................................................................................ 40 Total USB............................................................................................................................................ 40 Control (EP0)....................................................................................................................................... 40 Bulk Out ............................................................................................................................................. 40 Isochronous ........................................................................................................................................ 40

Performance Test Window Menu - File ........................................................................................ 40 Printer Setup....................................................................................................................... 40 Print Performance Test Window.............................................................................................. 40 Exit.................................................................................................................................... 40

Performance Test Window Menu Options (Same as Options Tab) ................................................. 41 CLEAR Graphs ..................................................................................................................... 41 Scale Graphs USB Version .................................................................................................. 41

USB 1.1 .............................................................................................................................................. 41 Intermediate ....................................................................................................................................... 41 USB 2.0 .............................................................................................................................................. 41

USB Performance Test Type................................................................................................... 41 Special RAW USB ................................................................................................................................. 41 Real-Time ........................................................................................................................................... 41

USB Drive Tests................................................................................................................... 41 Test Type............................................................................................................................................ 41 Write File Size...................................................................................................................................... 42 Write Test Drive, Path, and File.............................................................................................................. 42

..................................................................................................................................................... 42 Read Test Drive, Path, and File .............................................................................................................. 42

..................................................................................................................................................... 42 Test Iterations ..................................................................................................................................... 42 Test USB Drive .................................................................................................................................... 42

Performance Test Window Menu - Test Log (Same as Test Log Tab) ............................................... 43 Enable Performance Test Data Logging.................................................................................... 43 Automatically Save Log At End Of Test .................................................................................... 43

Save Log File Auto Save........................................................................................................................ 43 Maximum Log Size - Mbytes .................................................................................................................. 43 Maximum Log Size - Max Log Time......................................................................................................... 43

Performance Test Window Menu Advanced (Same as Advanced Tab) ........................................ 44 Windows Product ID ............................................................................................................. 44 Set Default Options .............................................................................................................. 44 Enable Tray Icon.................................................................................................................. 44

USBINFO Tray Icon Menu ................................................................................................................... 44 Open All USBINFO Windows ............................................................................................................ 44 Minimize All USBINFO Windows........................................................................................................ 44 Restore All USBINFO Windows ......................................................................................................... 44 Exit USBINFO Program ................................................................................................................... 44

Auto Clear Graphs (Clear All Graph Data On Start).................................................................... 45 Advanced PRO User Mode...................................................................................................... 45 Graph Maximum Data History (Secs) ...................................................................................... 45 Performance Test Capture Frequency (Secs) ............................................................................ 45 Measurement Display Scale ................................................................................................... 45

Performance Test Window Menu - Help....................................................................................... 45 Quick Help .......................................................................................................................... 45 Open Users Manual.............................................................................................................. 45


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About USBINFO .................................................................................................................. 45 Performance Test Window Menu Test Start Time Test End Time Elapsed Time.......................... 45

Test Start Time.................................................................................................................... 45 Test End Time ..................................................................................................................... 45 Elapsed Time....................................................................................................................... 45

Performance Test Window - Help and Status Displays................................................................... 45

USB Device Performance Test Data Logging Window ................................................... 46 Performance Test Data Logging Window Menus, Controls and Displays ............................................ 47

Performance Test Data Logging Window Menu - File ..................................................................... 47 Refresh List......................................................................................................................... 47 Load .................................................................................................................................. 47 Save .................................................................................................................................. 47 SaveAs...............................................................................................................................47 Delete ................................................................................................................................ 47 Print...................................................................................................................................47

Log File List ........................................................................................................................................ 47 Performance Test Log Data ................................................................................................................... 47

Exit.................................................................................................................................... 47 Performance Test Data Logging Window Menu - Options ............................................................... 47

Replay Log Data To Graphs ................................................................................................... 47 Replay Time ........................................................................................................................ 47 Clear Graphs On RePlay ........................................................................................................ 47

Performance Test Data Logging Window Menu Help ................................................................... 48 Quick Help .......................................................................................................................... 48 Open Users Manual.............................................................................................................. 48 About USBINFO ................................................................................................................. 48

Performance Test Data Logging Window Other Controls and Displays ........................................... 48 Path...................................................................................................................................48 File .................................................................................................................................... 48 Log Entries.......................................................................................................................... 48 Performance Log Folder Selection Button ................................................................................ 48 Performance Test Log Files ................................................................................................... 48

Sort Alphabetically Option .................................................................................................................... 48 Sort by Most Recent Option .................................................................................................................. 48

Performance Test Log Data.................................................................................................... 48 Performance Test Data Log File Naming Scheme............................................................................. 49 Performance Test Data Log File Format ......................................................................................... 49

About USBINFO Window ............................................................................................. 50 About USBINFO Window Controls and Displays ........................................................................... 50

About USBINFO Window Controls........................................................................................... 50 www.USBFIREINFO.com link ................................................................................................... 50 User Manual ........................................................................................................................ 50 Close.................................................................................................................................. 50

About USBINFO Window License and Registration Information ................................................... 50 License Key, Name, Email and S/N ......................................................................................... 50 Enter New License Key.......................................................................................................... 50 Register This Computer......................................................................................................... 50


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Print Zoom Window...................................................................................................... 51Print Zoom Window Overview ...................................................................................................... 51

Print Zoom Window Controls and Displays................................................................................ 51 Zoom Control and Display ..................................................................................................... 51 Print................................................................................................................................... 51 Cancel ................................................................................................................................ 51

Testing Issues and Test Results ................................................................................... 52 What is a Testable Device? .................................................................................................. 52 Description of USB Data Types ..................................................................................................... 52

Control, Bulk, Interrupt, and Isochronous Data Types................................................................... 52 Control ...............................................................................................................................52 Bulk ................................................................................................................................... 52 Interrupt ............................................................................................................................ 52 Isochronous ........................................................................................................................ 52

Real-Time Test and Special RAW USB Tests ................................................................................... 53 Difference Between Real-Time Test and Special RAW USB Test ...................................................... 53

Real-Time Test .................................................................................................................... 53 Special RAW USB Test .......................................................................................................... 53

Real-Time vs Special RAW USB Test Technical Discussion.............................................................. 53 USB Drives: Using The Built-in USB Drive Tests vs Windows Explorer ................................................ 54 Other Features Of The Built-in USB Drive Test ................................................................................ 54 How To Interpret Performance Test Results.................................................................................... 55 Viewing Or Displaying Multiple Performance Test Results On The Graphs ............................................ 56

Multiple Test Results From The Same USB Device Without Using Data Logging................................. 56 Multiple Tests Results From Different USB Devices Without Using Data Logging................................ 56 Multiple Tests Results From The Same USB Device With Data Logging Enabled................................. 57 Multiple Tests Results From (2) Different USB Devices With Data Logging Enabled............................ 57

Advanced Topics .......................................................................................................... 58 Special Display and Highlighting Features ...................................................................................... 58

Special Display and Highlighting Features Can Help Sort Out and Identify USB Devices ..................... 58 New USB Devices Connected Are Highlighted In Gray ................................................................... 58 Highlighted USB Devices Will Still Be Highlighted After Refresh All .................................................. 58

USB Devices That Have Problems........................................................................................... 59 What Does Hardware Changes Mean And How Does It Work? ........................................................... 59 Over Current Conditions, Other USB Device Power and Restart Problems............................................ 60 Functional And Display Differences Between Windows 98/SE/Me And Windows 2000/XP ....................... 60 Other Specific Issues Regarding USB 2.0 Controllers and Windows .................................................... 62

USB 2.0 Controllers and Drivers on Windows XP .......................................................................... 62 USB 2.0 Controllers and Drivers on Windows 2000....................................................................... 62 USB 2.0 Controllers and Drivers on Windows 98/98SE/Me............................................................. 62

Understanding USB Device Registry Entries.................................................................................... 63 What is an Instance Number? Why are there multiple Registry SubKeys for some USB Devices with the same VID/PID Numbers But Not For Others?............................................................................... 63

Viewing USB Device Advanced Technical Information....................................................................... 64 What Is A VID and What Is A PID ................................................................................................. 65

VID = Vendor Identification Number .......................................................................................... 65 PID = Product Identification Number.......................................................................................... 65 What are VIDs and PIDs Used For? ............................................................................................ 65

SafeMode and DebugLevel Advanced Debug/Diagnostic Settings .................................................... 66


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Gotchas, Confusing and Difficult to Understand Issues..................................................................... 67 Hard To See Performance Test Data Results On Slow USB 2.0 Devices............................................ 67 USB 2.0 Devices Are Not Always Significantly Faster Than USB 1.1 Devices ..................................... 67 Why Is Simulated Volume Displayed For Some Of The USB Drives?.............................................. 67 Fixed USB Mass Storage Devices Cannot Be Stopped If Open ...................................................... 67 Some USB Mass Storage Devices Installed As Fixed vs. Removable ........................................... 67 How To Tell Which USB Device Is Which?.................................................................................... 67 Potentially Confusing USB Device Names On Windows 2000, XP, Etc............................................... 67 What Is A USB Composite Device?............................................................................................. 68 Selecting Specific Composite Device Interfaces & Running Performance Tests On Them..................... 68 Refresh All Button Shows Hardware Changes That Do Not Affect USB Devices And Views................... 68 Differences Between States: Selected vs. Initialized vs. Selected, Initialized And Ready For Performance Test ...................................................................................................................................... 69 Sometimes Performance Tests Only Show The 1st Time The USB Drive Is Read ................................ 70 USB 1.1 vs. USB 2.0 Controllers, Root Hubs And Groupings Of USB Ports ........................................ 70 Why Are There More Than (1) USB Controller Shown When There Is Only 1 USB Chip ....................... 70 Physical USB Port Counts Typically Do Not Match Logical Values And Ports Shown ............................ 71 USB Devices And Hubs Can Have Multiple USB Devices In Them Which Look Like Completely Separate Devices ................................................................................................................................. 71 3rd Party USB 2.0 Controllers With 3rd Party Drivers May Be Different Than For USB 2.0 Controllers Loaded By Windows Standard Drivers ........................................................................................ 72 Some USB Devices Particularly Hubs and Composite Devices May Have different USB VID/PID Numbers Enumerated When Plugged Into 3rd Party USB 2.0 Controllers With 3rd Party Non-Microsoft Drivers .................................................................................................................................. 72 What Is Comprehensive USB Device Hardware Enumeration? ........................................................ 72 Can USBINFO Be Used To Browse, View And Performance Test USB Devices Without Comprehensive USB Device Hardware Enumeration? .......................................................................................... 72 Why Are USB Devices Displayed In A Different Order When Comprehensive USB Device Hardware Enumeration Is On vs. When It Is Off? ....................................................................................... 73 Why Is There Speed And Capabilities Information Shown For USB Hubs And Controllers But Not For USB Devices When Comprehensive USB Device Hardware Enumeration Is Off? ....................................... 73 Why Are The USB Ports Not Shown When Comprehensive USB Device Hardware Enumeration Is Off Or On Some 3rd Party USB 2.0 Controllers? ..................................................................................... 73

How USBINFO Works .................................................................................................. 74 Browsing, Viewing and Selecting USB Devices for Performance Test .................................................. 74 Performance Test ....................................................................................................................... 74 How The USB Device Stop/Restart Process Works ........................................................................... 75

Stop/Restart Process On Windows 2000/XP................................................................................. 75 USBINFO Provides (3) Methods To Stop/Restart USB Devices On Windows 2000/XP: .................... 75

Stop/Restart Process On Win98/SE/Me....................................................................................... 76 USBINFO Provides (2) Methods To Stop/Restart USB Devices On Windows 98/SE/Me: .................. 76

Copyright, Trademark and License Information ........................................................... 76 Copyright Notices....................................................................................................................... 76 Trademark Notices ..................................................................................................................... 76 More About Parallel Technologies.................................................................................................. 76 End User License Agreement........................................................................................................ 77

USBINFO Software License Agreements..................................................................................... 77 Standard USBINFO License Professional Edition, Personal Edition and Special Limited Use License77 USBINFO Trial/Evaluation License.......................................................................................... 78


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Introduction and Overview

Description of USBINFO Product and USBFIREINFO Product Line USBINFO is a fantastic and powerful utility for browsing, viewing, and testing USB Devices. It has been called the Ultimate Utility and Tool For USB Devices by those who have used it.

USBINFO is part of our new USBFIREINFO Product Line. Visit WWW.USBFIREINFO.COM or WWW.LPT.COM for more information about our USBFIREINFO product line, USBINFO, PC to PC Connection products, and our other USB products.

Use the USBINFO Performance Test Window to test the USB Device after it has been selected and initialized using the USB Device View and Selection For Performance Window.

Set all of the Performance Test options using the menus or the options tabs.

You can also use the built-in USB Drive Tests to test USB Drives that are related to your USB Devices.

Browse your USB Devices with the USB Device View and Selection For Performance Window. Use this window to select the USB Device you want to Performance Test. Use this window to view the registry entries that are related to your USB Devices. Also use this window to browse devices such as USB Drives that are related to USB Devices.


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What you can do with USBINFO Optimize Your PC and USB Devices

Easily View, Explore and Browse USB Devices and their related devices such as USB Drives

Determine whether your USB Controllers, Hubs and Devices are really USB 2.0 or not

Determine how fast your USB 2.0 Devices really are

Measure and compare the performance of your USB Devices

View all of your Connected USB Devices in Topology Tree format and how they are currently configured and connected

Troubleshoot USB Device and installation problems and determine if your USB Devices are working correctly

Easily determine which USB Device is related to what USB Drive

Stop USB Devices so they can be safely removed

See at a glance all of the USB Devices and Registry Entries that have been installed. Easily match up which Registry Entries are for which USB Devices and determine which Registry entries are active and that match your USB Devices Also find Registry entries that have incomplete/incorrect information in them or that no longer apply to the USB Device hardware that is currently installed.

Review Advanced Technical Information for USB Devices

Minimum System Requirements

Processor: Any Intel x86 compatible CPU

Operating System: Windows 98/98SE/Me/2000/XP Windows XP SP1 or later recommended for best features.

USB Controllers and Ports: At least (1) USB 1.1 or 2.0 Controller

CPU Speed: Recommended 1 Ghz or faster USBINFO may run OK on certain slower CPUs but because of Windows overhead, Performance Test results will not be as accurate.

System RAM: Recommended 128 MB for Win98/SE/Me -- Recommended 256 MB for Windows 2000/XP -- USBINFO may run OK on faster systems with 128 MB Not recommended to be run on systems with less than 128 MB.

Free Disk Space: Recommended at least 500 MB of extra disk space USBINFO only takes up about 10 MB but it is a good idea to make sure you have plenty of extra disk space so Windows has plenty of working space for its swap files.

3rd Party Applications: A PDF File Viewer is required to read the USBINFO Users Manual.

Special Login Requirements: On Windows 2000/XP you must be logged on as a user with Administrator privileges to run USBINFO This version of USBINFO requires application level Administrator privileges in order to access certain registry keys and write special filter driver registry entries.


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Initial Installation As Trial/Evaluation Version With Limitations USBINFO initially installs as a Trial/Evaluation Version with a limited Trial/Evaluation License Key. It will continue to operate in this Trial/Evaluation mode until valid License Key and registration information is entered or the Trial/Evaluation period has ended. Once valid License Key and Registration Information has been entered and validated, it will operate normally with all of its extensive features and options activated.

Trial/Evaluation Version Limitations

All of the USBINFO views of USB Devices work normally in the Trial/Evaluation mode, but there are a few limitations:

The Performance Test is disabled Sample Performance Test data will be displayed on the Performance Test Graphs instead.

The Print Feature is disabled on the Selection Window and the various views of USB Devices and Registry entries cannot be printed using the built-in print functions.

The Copy Text feature is disabled The text data from the various views and registry entries cannot be captured using the built-in Copy Text feature.

The feature that automatically opens the Registry Editor at the highlighted USB Devices Registry Key is disabled.

The Advanced PRO User Mode cannot be enabled on the Trial Version.

Differences Between Professional Edition and Personal Edition

Currently there are (2) version of USBINFO Professional Edition and Personal Edition. You will need a License Key that is created specifically for the version you purchased.

USBINFO Professional Edition The USBINFO Professional Edition is licensed for installation and use on multiple computers.

USBINFO Personal Edition The USBINFO Personal Edition is licensed for installation and use on a single computer.

USBINFO - Professional Edition - License and Registration Procedure NOTE: These instructions ONLY apply to the USBINFO Professional Edition.

Please follow the USB Info Personal Edition License and Registration Procedure below for the Personal Edition.

Visit our website www.USBFIREINFO.com for the most up to date procedures for License and Registration.

The USBINFO Professional Edition License and Registration Procedure is as follows: When you purchase USBINFO Professional Edition a License Key will be generated and sent to you via e-mail as soon as your order is processed.

Currently there is no additional registration procedure requirement for the USBINFO Professional Edition.

Once you receive the License Key, follow the Entering Registration Information & Activating/Validating License Key procedure outlined below to enter and activate/validate your License Key and Registration Information on each computer that you want to install and use USBINFO.


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USBINFO - Personal Edition - License and Registration Procedure NOTE: These instructions ONLY apply to the USBINFO Professional Edition Please follow

the USBINFO Professional Edition License and Registration Procedure above for the Professional Edition.

Visit our website www.USBFIREINFO.com for the most up to date procedures for License and Registration.

The USBINFO Personal Edition License and Registration Procedure is as follows: When you purchase USBINFO - Personal Edition, you will be e-mailed initial License and Registration Information that includes the your e-mail address, name, and the serial number of your licensed copy of USBINFO - Personal Edition -- These are labeled "Email:", "Name:" and "SN:"

As soon as you receive this initial License and Registration Information, if you havent already done so, you need to install USBINFO on the computer that you want to register for the USBINFO Personal Edition Single PC License. Start USBINFO and open the About Window Click the Register This Computer button. A display similar to the following will appear:

Click the OK button to open the USBINFO Personal Edition Single PC License and Registration web page (www.USBFIREINFO.com/usbinfosinglepcregistration).

NOTE: If you do not have a working Internet connection on this computer or have problems opening or accessing the USBINFO - Personal Edition - Single PC License and Registration Form on our www.USBFIREINFO.com website, you can copy the Windows Product ID number listed and use another computer to enter it into the form and submit it.

The USBINFO Personal Edition Single PC License Registration Form will be displayed with the Windows Product ID field already filled in with the Windows Product ID number of the computer you used to open the web page.

Fill in the rest of the USBINFO Personal Edition Single PC License Registration Form with the initial License and Registration Information that was sent to you when you purchased USBINFO Personal Edition. Double-check that you have entered all of the USBINFO Personal Edition Single PC License Registration Form data correctly Then click the Send button This will send the registration information to us so we can generate a License Key for the USBINFO Personal Edition.

Once the License Key is generated, it will be e-mailed to you.

Follow the Entering Registration Information & Activating/Validating License Key procedure outlined below to enter and activate/validate your License Key and Registration Information on your computer.


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Entering Registration Information & Activating/Validating License Key There are (2) ways you can enter the Registration Information and License Key data then activate/validate your License Key:

NOTE: You must enter your Registration Information and License Key data EXACTLY as it appears in the Registration and License Key Information that is sent to you. You can copy and paste it into the About USBINFO Window which makes it easier to make sure you have it correct.

In Option 2 below, you do not have to enter the License Key data along with the Registration Information but you do have to enter the License Key data in Option1.

Registration and License Key Option 1 -- Enter the Registration and License Key Information from the About Window while running the Trial/Evaluation Version

While running the Trial/Evaluation Version, open the About USBINFO Window and click the Enter New License Key button.

Enter the corresponding Registration Information in the Name:, Email:, and S/N: text boxes -- This Registration information is sent to you when you purchase USBINFO. Enter the License Key data in the License Key: text box This is the cryptic looking text provided with your License Key Registration Information.

Click the Validate License Key button -- USBINFO will provide a message telling you whether or not your License Key and Registration information was correct and if it was activated/validated.

Registration and License Key Option 2 -- Enter the Registration Information when USBINFO starts up:

Before starting USBINFO, copy the License Key file (LicenseKey???.txt) that you received with your order to the USBINFO folder and replace the Trial/Evaluation version of the LicenseKey.txt file -- Make sure you name the License Key file "LicenseKey.txt".

Start USBINFO -- It will recognize that the LicenseKey.txt file contains a License Key that has not yet been activated/validated and open the About USBINFO Window on start up so you can enter your Registration Information.

Enter the corresponding Registration Information in the Name:, Email:, and S/N: text boxes -- This Registration information is sent to you when you purchase USBINFO. Click the Validate License Key button -- USBINFO will provide a message telling you whether or not your License Key and Registration information was correct and if it was activated/validated.


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Getting Started -- USBINFO Startup Quick Help Window

Click on the www.UsbFireInfo.com link to visit the USBINFOwebsite for more information and to purchase USBINFO as well as other products. Quick Users Guide also has a Display and Icon key that describes each of the display elements and icons and what they mean.

Select the Continue Showing This Quick Help After Startup option to keep this window open.

Click System Info to obtain complete information about your computer system.

Click the Print button to print this Quick Users Guide.

Click the Open Users Manual button to open the USBINFO Users Manual. Click the Close button to close this window.

USBINFO Startup Quick Help Window Controls and Displays USBINFO Startup Quick Help Window - Displays The USBINFO Startup Quick Help Window contains a display control with a Quick Users Guide. You can scroll down through the Quick Users Guide to review the Quick Help Information and step-by-step procedures to get you started or if you need a quick display reference.

USBINFO Startup Quick Help Window Other Controls Print - Use this button to print the Quick Users Guide. Close - Use this button, the close box or escape key to close USBINFO Startup Quick Help Window Continue Showing This Quick Help After Startup

- Uncheck this option if you do not want this window to be displayed automatically after USBINFO starts up.

NOTE: The Continue Showing This Quick Help After Startup checkbox is disabled for the trial version. Once you enter a valid License Key, it will be enabled.

System Info

Starts the Microsoft System Information program MSINFO32.EXE. This can be used

to gather information about your Computer, Windows, Devices, Configurations, Drivers and more.


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USBINFO Startup Quick Help Window Quick Users Guide Follow the step-by-step procedures below to begin using USBINFO

1. Install and connect USB Devices.

2. Go to Topology View on the USB Device View and Selection For Performance Window -- Browse your connected USB Devices and related USB Drives.

3. Select the USB Device you wish to test using the Topology View -- Double-Click on the USB Device that you want to test or Right-Mouse-Click and select the menu item Open SubWindow to Select the Highlighted USB Device for Performance Test. This will open a new window which shows the selected USB Device.

4. Click button labeled 'Select This USB Device For Performance Test' to confirm new device selection. This will open the Stop/Restart USB Devices and Status Window.

Choose one of the Stop/Restart methods. Follow on-screen steps to stop and restart the USB devices.

5. In the Topology View, confirm all connected USB devices have been fully restarted with no errors. The 'Refresh All' button will show RED if there are hardware changes that need to be refreshed.

6. Go to the Performance Test Window. Confirm that selected USB Device is displayed at the top of the window and that it is highlighted in green.

7. Select USB Version 1.1 or 2.0 Scale for the graphs.

8. Click START button to begin the Performance Test. Performance Test data will be displayed in the (2) graphs along with statistics.

9. Access the USB Device. For Card Readers or Pen Drives, use the built-in USB Drive Tests; for Printers, print something; for Scanners, start a scan; for Cameras, send images to or read images from the camera.

10. Once you have finished your tests -- Click 'Stop'.


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Display and ICON Key

Testable USB Device or Testable Interface of a USB Composite Device

This indicates a Root Hub USB Device. These are not testable

This indicates an External Hub USB Device. These are not testable

USB Device w/USB 2.0 Capabilities @ High-Speed (480 Mbits/sec.)

USB Device w/USB 2.0 Capabilities @ Full-Speed (12 Mbits/sec.)

USB Device w/USB 2.0 Capabilities @ Low-Speed (1.5 Kbits/sec.)





Speed and Capabilities of this USB Device are UNKNOWN

Indicates some other USB Device or port. These are not testable

Open USB Port with no USB Device connected or an unknown device that is associated with a USB Device

Open USB Port with no USB Device connected

USB Device that may have some kind of problem, may be disabled, may have been stopped and is ready to be unplugged, or may not be initialized, installed correctly or completely

USB Related Disk Type Device. Select this device's parent USB Device to test it

USB Related DVD or CDROM Type Device. Select this device's parent USB Device to test it

USB Related Disk, DVD or CDROM Volume. Select this device's parent USB Device to test it

Entries shown in blue text are connected devices

Entries shown in green text are interfaces of USB Composite Devices

Device entries in red text are missing DriverKeyName & may not be installed correctly

Peach highlight = Selected USB Device

Light blue highlight = Initialized USB Device

Light green highlight = Selected USB Device is Initialized & Ready for Test

Blue highlight = Highlighted Device or Item

Yellow highlight = USB Controller is a 3rd Party USB Controller w/non-standard or 3rd Party Drivers and may be installed using a non-standard Controller device name

NOTE: If you have WinXP with SP1 (Service Pack 1) installed, all of the USB 2.0 Controllers should be loaded and installed using Microsoft standard drivers that use Microsofts naming convention for USB Controllers. This should cause all of the USB Controllers and USB Devices to be displayed normally and eliminate the special handling of 3rd Party USB 2.0 Controllers and USB devices connected to them, and should allow all of the USB Devices to be enumerated using the Comprehensive USB Device Hardware Enumeration.


17

USBINFO Step-By-Step Guides

USB Device Browsing and Other Features Step-By-Step All Windows Versions

1. Use the Detail Level and Installed Devices In Registry View (Alternative Views) options to display alternative views.

2. To display all Controllers, Hubs and USB Devices including open ports with no USB Device connected to them then select the Show All USB Devices and Ports option under Detail Level options.

NOTE: You will need to use the Show All USB Devices and Ports option in order to display USB Ports and Devices that may have hardware or installation problems and have been identified and marked with the problem Icon .

3. To view only those portions of the Topology and Tree structure where there are external USB Devices connected, select the Show Only Connected Devices option. All of the Controllers and Root Hubs that do not have any external USB Devices connected will be hidden when this option is selected.

4. To show only USB Devices and hide other associated (non-USB) devices select the HIDE Non-USB option in the Detail Level options section.

5. To see all of your installed USB Devices and Registry entries select the Show All USB Devices and Ports option under Detail Level options, and select the Show All Installed USB Devices in Registry option under the Installed Devices In Registry View (Other Windows) options.

NOTE: Selecting these options will show all of the installed USB Devices in list form in the bottom section of the window, and it will show the complete Registry information in the right hand section of the window.

As you click on an entry that is in one or both of the other views, it will be highlighted in BLUE. This allows you to easily see the USB Devices and their matching Registry entries.

6. To see the USB Device Summary or the Advanced Technical Information for a particular USB Device, select Show Advanced Technical Info and Summary and it will be displayed in the right hand section of the window. NOTE: The Advanced Technical Information is only available for external USB Devices that

have been enumerated using the Comprehensive USB Device Hardware Enumeration process. See What Is Comprehensive USB Device Hardware Enumeration section for more details.

7. To open an Explorer window on a USB Drive that is associated with a USB Device, Double-Click or Right-Mouse-Click on the item in the Topology View, then click the Show Directory button on the Specific USB Device Window.

8. To Stop a USB Device along with all of its associated devices and make it safe for removal, Double-Click or Right-Mouse-Click on the item in the Topology View, then click the Stop USB Device button on the Specific USB Device Window.

9. To print one of the USB Device info views, use the File menu or Double-Click or Right-Mouse-Click on any item in the Topology View, then click the Print Device Info button on the Specific USB Device Window.


18

USB Device Testing Step-By-Step Windows 98/SE/Me/2000/XP

Windows 2000/XP Windows 98/SE/Me

1 Go to the USB Device Details and Selection for Performance Test Window 2 Double-Click on the USB Device to be tested -- Or you can Right-Mouse-Click on the USB

Device to be tested then use the "Open SubWindow to Select the Highlighted USB Device for Performance Test" PopUp Menu item -- This opens a new window to select the USB Device.

3 Click Select This USB Device for Performance Test button 4

Click Continue Stop/Restart Process 5 Select Stop/Restart Method (Recommended Method or Alternative Method) 6 Click Next Step button 7 Follow the Stop/Restart steps shown on the display

Windows 2000/XP Recommended Stop/Restart

Windows 98/SE/Me Recommended Stop/Restart

9 Click the Continue button when the USB Devices to be Stopped/Restarted are shown Then Click Stop/Restart USB Devices button

Stop, Unplug, and Plug-in USB Devices as instructed

10 After you have completed all of the Stop/Restart steps and Windows completes reloading the USB Devices and their related devices Click the Finished button

11 The program will now refresh the USB Device information and views -- After the RefreshAll process completes, the USB Device you have selected for Performance Test should be highlighted in GREEN

12 Go to the Performance Test Window 13 The USB Device you have selected should be listed at the top of the window in the USB

Device Selected For Performance Test area and highlighted in GREEN 14 Select the Scale Graphs Option (USB 1.1, Custom, or USB 2.0) Use the Scale Graphs

guideline below for selecting the Scale Graphs Option. 15 Select the Test Type Option (Real-Time vs Special RAW USB) See detailed description of

these Test Type Options below. 16 Click the START button to start the Performance Test 17 Access the USB Device to obtain Performance Test results. If the USB Device has a USB

Drive, you can use the built-in USB Drive Tests to Write Data to and Read Data from the USB Drive. See detailed description of the USB Drive Tests below.

NOTE: If the USB Device you have selected for Performance Test does not have a Serial Number and you are using the Stop/Restart Process Method of Unplugging and Plugging the USB Device back in, make sure you plug the USB Device back into the same USB Port you unplugged it from so that it will use the same Instance Number and Registry entries that it was previously using.

Scale Graphs Option - General Guidelines

Type of USB Device Type of Controller/Hub/Port Recommended Graph Scale

USB 1.1 USB 1.1 USB 1.1

USB 1.1 USB 2.0 USB 1.1

USB 2.0 (any) USB 1.1 USB 1.1

USB 2.0 (slow) USB 2.0 USB 1.1 or Custom or USB 2.0 *

USB 2.0 (fast) USB 2.0 Custom or USB 2.0 *

* You can change the Graph Scale at any time without affecting the Performance Test results if the scale is not appropriate for the USB Device being tested.


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Recommended Methods Of Connecting USB Devices For Performance Test

Although you can connect and run a Performance Test of your USB Devices on any USB Port you choose, there are a few recommendations you can consider to make your Performance Testing and the USB Device Stop/Restart Process more efficient on Windows 2000/XP.

If you are using the recommended automatic USB Device Stop/Restart Process method in Windows 2000/XP, we suggest that you connect the USB Devices you wish to test on a separate Root Hub or External Hub from those USB Devices you do not want to test and do not want to affect during the Stop/Restart process.

The following are some recommended methods of connecting your USB Devices for efficient Performance Testing:

NOTE: It is recommended that you connect external power to all External USB Hubs and Devices when running USBINFO and Performance Tests to minimize the risk that you will cause over current conditions to occur during the USB Device Stop/Restart Process and Performance Testing.

See Over Current Conditions, Other USB Device Power and Restart Problems in the Advanced Topics section for more information.

NOTE: These USB Device connection recommendations do not apply to Windows 98/SE/Me since USBINFO does not do the automatic Stop/Restart method on those systems.

USB Controller #2

USB Device #3 NOT To Be Tested

USB Device #4 NOT To Be Tested USB Device #2 To Be Tested

USB Device #1 To Be Tested

USB Controller #1

Recommended USB Device Connection Method Using (2) USB Controllers and No External Hubs

Recommended USB Device Connection Method Using (1) USB Controller and (1) External Hub



USB Device #3 NOT To Be Tested

USB Controller #1


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USB Device Testing and Performance Test Data Logging Step-By-Step

1. Select the USB Device for Performance Test using the specific step-by-step instructions above for your Windows version but DO NOT start the Performance Test yet.

2. Select the Test Log tab of the options on the Performance Test Window

3. Verify that the Log File Auto Save option is checked

4. Click the Enable Performance Test Data Logging option This will display the Performance Test Data Logging Window.

5. Now start the Performance Test using the START button.

6. Access the USB Device The Graphs will show the Performance Test results.

7. Stop the Performance Test using the STOP button.

8. The Performance Test Data Logging Window will record the Performance Test results while the Performance Test is running The Performance Test Log File will be automatically saved to disk when you stop the Performance Test.

NOTE: The file name used is automatically generated using a combination of the name of the USB Device that was tested, its VID/PID numbers, and the Date and Time of the test. See USB Device Performance Test Data Logging Window and Performance Test Data Log File Naming Scheme below more information about Performance Test Data Logging and Performance Test Log Files.

Once a Performance Test Log File has been recorded and saved it can be imported or loaded and replayed back to the Graphs at any time.


21

USB Device View and Selection For Performance Test

Example USB Device View and Selection For Performance Test Windows

This Topology View shows the following USB Devices:

(1) USB 2.0 Controller (visible) and (3) USB 1.1 Controllers (hidden).

USB 2.0 External Hub - This is a USB Compound Device with (2) Hub Devices in it.

USB 2.0 100 GB External Hard Disk -- Installed as USB Drive Letter D:.

Canon Multifunction MP390 USB 2.0 Composite Device with (4) Additional Device Interfaces.

Lexar USB 2.0 512 MB JumpDrive -- Installed as USB Drive Letter G:.

Note that this Topology View is using the HIDE option so that all of the open USB Ports are hidden.

This Topology View shows the following USB Devices:

(4) USB 1.1 Controllers (all visible). (1) USB 2.0 External Hub with (2) Hub Devices in it

(USB Composite Device) connected to the USB 2.0 Controller.

Note that this Topology View is using the Show All USB Devices and Ports option so that you can see all of the USB Ports including those without any USB Device connected.

See the Display and ICON Key in the USBINFO Startup Quick Help Window - Quick User's Guide section for a complete description of the Icons and Highlighting colors.

The USB Device View and Selection For Performance Test Window displays your USB Devices and other devices that are related to them in a topology tree view along with various device details and information.

Also displayed in the Topology View are details about the USB Devices and their related devices including:

Type of USB Device or Other Related Device and whether or not it is a Testable USB Device Speed and Capabilities of the USB Devices * Device Description along with VID/PID numbers (Vendor ID and Product ID) Local Information (Usually this is the same as Product Name from the USB Device H/W) ** USB Composite Devices and their Additional Interfaces If the related device is a USB Disk Drive or USB CDROM Drive, the size, type and other details are displayed

You can also view additional device details by doing a Double-Click or Right-Mouse-Click on the device.

Additional details and Advanced Technical Information along with USB Device Registry information can also be obtained by selecting one of the alternative views with the options.

* Speed and Capabilities are not shown if you have selected the Skip H/W Enum (Skip Comprehensive USB Device Hardware Enumeration) option or if the USB Device is connected to a 3rd Party USB 2.0 Controller with 3rd Party Non-Standard Drivers and is not using the standard Microsoft USB Controller naming convention.

** Note that the Local Information and other columns/fields are only shown when they contain information -- On Windows 98/SE/Me these columns/fields do not typically contain any information But they do on Windows 2000/XP.


USB Device View and Selection For Performance Test Window: Show Only Connected Devices Option Set Several USB Devices Connected USB Device Selected, Initialized and Ready for Performance Test

The "Show Only Connected Devices" option hides all of the USB Controllers, Root Hubs and Ports and that do not have USB Devices connected to them.

Outlines all of the other devices that are related to the LEXAR JUMPDRIVE PRO USB Device

USB Drive device (M:) that Windows installs as one of the additional devices related to the LEXAR JUMPDRIVE PRO USB Device

See the Display Key in the Quick Help section (Quick Help Menu) for a complete description of the Icons and Highlighting colors.

This is the base USB Device for the Canon MP390 USB Composite Device This USB Composite Device has (4) additional device interfaces which can be tested separately Composite Device I/F 00 = Printer Device, Composite Device I/F 00 = Printer Device, Composite Device I/F 01 = Image Scanner Device, Composite Device I/F 02 = Mass Storage Device (USB Drive N:), Composite Device I/F 03 = FAX Device Note that each of the additional composite device interfaces can have other related devices installed by Windows.

In this view the following USB Devices are installed and connected:

(1) USB 2.0 Controller (visible) and (3) USB 1.1 Controllers (hidden) *

USB 2.0 External Hub This is a USB Compound Device with (2) Hub Devices in it

USB 2.0 100 GB External Hard Disk -- Installed as USB Drive Letter D:

Canon Multifunction MP390 USB 2.0 Composite Device with (4) Additional Device Interfaces

Lexar USB 2.0 512 MB JumpDrive -- Installed as USB Drive Letter G:

T ar USB 2.0 512 MB JumpDrive entry highlighted in GREEN indicating t and Ready for Performance Test.

t-Mouse-Click on any of the views to bring up the menu to select a

his view also shows the Lexhat it is Selected, Initialized

NOTE: See You can Righ22

USB Device for Performance Test, open the Registry Editor at the highlighted USB Device's registry key, print any of the views, or copy the text details of the USB Devices. To select a USB Device for Performance Test see the section USB Device Testing Step-By-Step - Windows 98/SE/Me and Windows XP/2000 for the procedure to select a USB Device for testing.

NOTE: To get your USB Devices into the Selected, Initialized and Ready for Performance Test state and be highlighted in GREEN you need to complete the Selection and Initialization process including the USB Device Stop/Restart Process.


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USB Device View and Selection For Performance Test Window - Alternate View Options

Alternative View Option - Show ALL Installed USB Devices in Registry

Show ALL Installed USB Devices in Registry option selected.

You can change the width of the Topology View vs the Registry View by holding the left mouse button down and dragging this view separation bar.

In this optional view you can simultaneously view the Topology View (top left), the Registry View (top right) and the list of Installed USB Devices in the Registry (bottom).

Note that when you click on an item in any of the views and highlight it, the matching item will be highlighted in both of the other views (note the items highlighted in GREEN). This allows you to easily see the corresponding entry/item relationships in all the views

If there is no matching item or entry in the other views, no item or entry will be highlighted in those other views.

Alternative View Option - Show Advanced Technical Info and Summary

Show Advanced Technical Info and Summary option selected.

You can change the width of the Topology View vs the Registry View by holding the left mouse button down and dragging this view separation bar.

In this optional view you can simultaneously view the Topology View (left), and the Advanced Technical Information and USB Device Summary (right).

The Advanced Technical Information is only available on External USB Devices and Hubs, and only if Comprehensive USB Device Hardware Enumeration is done on those particular USB Devices.

The USB Device Summary is shown in this view as well.

There is also a USB Device Summary At Bottom Of USB Device View.

NOTE: You can Right-Mouse-Click on any of the views to bring up the menu to select a USB

Device for Performance Test, open the Registry Editor at the highlighted USB Device's registry key, print any of the views, or copy the text details of the USB Devices. See USB Device View and Selection Window Right-Mouse-Click PopUp Menus section below.


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USB Device View and Selection For Performance Test Window Menus, Controls, Displays, and Options

USB Device View and Selection Window Displays and USB Device Views

NOTE: The Refresh All button/menu will refresh all USB Device information in all the views. Topology View

- The primary view of the USB Devices that are currently connected. The USB Devices are arranged and shown in a Topology or Tree Structure. Installed USB Devices In Registry View

- This is an alternate view of the USB Device information that is displayed in the lower section of the window. To enable, select Show ALL Installed USB Devices in Registry option. Registry View

- This is an alternative view of the Registry entries for the installed USB Devices that is displayed in the right hand section of the window. Select the Show ALL Installed USB Devices in Registry option to enable this alternative view. USB Device Advanced Technical Info

- Click Show Advanced Technical Info for USB Devices option to see the Advanced Technical Information for USB Devices as well as the USB Device Summary displayed in the right hand section of the window.

NOTE: The Advanced Technical Information for USB Devices is only available for external USB Devices that have been enumerated using the Comprehensive USB Device Hardware Enumeration process. Advanced Technical Information is not available for USB Devices that are connected to 3rd Party USB 2.0 Controllers with 3rd Party Non-Standard Drivers or if the Skip H/W Enum (Skip Comprehensive USB Device Hardware Enumeration) option is selected. Advanced Technical Information is also not available for Controllers, Root Hubs, and other devices such as USB Drives that are associated with USB Devices.

Columns/Fields in Topology View and Alternative USB Installed Devices View Notes For Columns/Fields In The Various Views

The USB Device information shown in the columns/fields on the various Topology and Alternative Views is a combination of information from the USB Device itself, the Driver that is used with the USB Device, and the Installation files.

NOTE: The same USB Device will typically not show up exactly the same on Windows 2000/XP as it does on Windows 98/SE/Me because of the differences in how the various USB Device and Registry entries are handled as well as which driver is used for the USB Device.

On older Windows Versions (Win98/SE/Me) certain Columns/Fields do not contain any useful information and may be hidden.

On Windows 2000/XP certain Columns/Fields will probably such as the Device Description will probably contain generic USB Device information if the USB Device is using Windows 2000/XP built-in drivers and will probably not be very descriptive of the actual product. For example if you have several USB Flash Memory Drive Devices may all be called USB Mass Storage Devices in the Windows Device Manager when they are installed. This is because on Windows 2000/XP a large number of common USB Devices use the built-in or generic USB Device Drivers for these standard USB Devices such as USB Drives, Mass Storage Devices, CDROMs, DVDs, Card Readers,


Scanners, Printers, Mice, Keyboards, Other Input Devices, etc. For these USB Devices, you will

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The information for certain Columns/Fields will not be available for a particular USB Device if the Comprehensive USB Device Hardware Enumeration is not enabled or is not done for that USB Device. See What Is Comprehensive USB Device Hardware Enumeration section for more

details.

M V D L P M M M S I L ain Tree Column - Topology of Connected Devices - Topology View Only - This shows all 25

he USB Controllers, Root Hubs, External Hubs, Ports and Devices, what each USB Device is onnected to, what the Speed Capabilities are, and what the current speeds are along with the tatus. It is a combination of information from Windows, the Registry and the USB Device itself.

ID and PID - Both Views - VID is short for Vendor Identification. PID is short for Product dentification. For devices that have been enumerated with Comprehensive USB Device Hardware numeration the VID and PID are from the USB Device itself. For all other devices this is from the egistry. See What Is A VID and What Is A PID in the Advanced Topics section.

escription - Both Views - This information is from the Registry and contains the Device escription that Windows writes to the registry for the USB Device. This will probably contain eneric or non-specific information on Win2000/XP for common USB Devices.

ocation Information (Both Views) - This is from the Registry and typically contains the Product nformation from the USB Device itself (typically the same as Product (USB Device) described elow). This may not contain any information on Win98/SE/Me and may be hidden.

roduct (USB Device) - Both Views - This information is from the USB Device itself and ontains the Product information that the USB Device manufacturer placed in it. Not available if omprehensive USB Device Hardware Enumeration is not enabled.

fg (Registry) - Both Views - This information is from the Registry and is what Windows writes o the Registry as the Manufacturer of the USB Device. This may not contain any information on in98/SE/Me and may be hidden.

fg (USB Device) - Both Views - This information is from the USB Device itself and contains the anufacturer information that the USB Device manufacturer placed in it. Not available if omprehensive USB Device Hardware Enumeration is not enabled.

fg (VID) - Both Views - This information is from the UsbCombinedVendorListHex.txt File based n the VID # of the USB Device. It is the USB Device Manufacturer that is published by the USB mplementers Forum. See http://www.usb.org for more information.

/N (USB Device) - Both Views - This information is from the USB Device itself and contains theerial # information that the USB Device manufacturer placed in it. Not available if Comprehensive SB Device Hardware Enumeration is not enabled.

/F # - Installed USB Devices View Only - This is the Interface Number of the additional logical nterfaces of a USB Composite Device. This Column/Field will be blank if the USB Device is not a SB Composite Device or if it is the base Registry entry for the USB Composite Device.

owerFilters - Installed USB Devices View Only - This information is the Registry LowerFilters tem for the specific USB Device. It will contain an entry for the special USBINFO Filter Driver if he USB Device has been Selected for Performance Test. If may also contain entries for other Filter river entries that have been installed for the specific USB Device. See Special Filter Driver for ore details.


26

DriverKeyName - Installed USB Devices View Only This information is the Registry Driver item for the specific USB Device. This is not the name of the actual driver for the USB Device but rather it is the special name that Windows assigns for the specific USB Device Registry entry and instance. See USB Device Instance Discussion for more details. RegistryPath - Installed USB Devices View Only This is path for the specific USB Device Registry Key.

USB Device View and Selection Window Menu - File

Closes USBINFO. Exit

Printer Setup Select Printer Setup to change the Default Printer. Print + Edit Printing and Editing Menu.

Open Registry Editor At Key For Highlighted Item Opens the Registry Editor at the Registry Key for the highlighted USB Device. If no USB Device is currently highlighted, an error message will be displayed.

On all Windows versions USBINFO uses REGEDIT.EXE as the Registry Editor.

On Windows 2000/XP the Registry Editor will be opened directly at the Registry Key.

On Windows 98/SE/Me the Registry Editor will be opened then automatically moved to the Registry Key.

CAUTION: Editing Registry Keys can cause your computer to become unusable. Do not attempt to edit Registry Keys if you are not sure you know what you are doing.

NOTE: On Windows 2000 if you want to edit the Registry entries that do not have permissions set to allow Registry changes, you may have

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