Usability And Project Management

04/08/2304/08/23 Copyright 2009 Sarah CortesCopyright 2009 Sarah Cortes 11

Usability andUsability andProject ManagementProject Management

Sarah Cortes, PMP, CISASarah Cortes, PMP, CISAwww.inmantechnologyIT.comwww.inmantechnologyIT.com

Sarah’s blog: SecurityWatchSarah’s blog: SecurityWatchSarah’s ITtechEx columnSarah’s ITtechEx column

twitter: SecuritySpytwitter: SecuritySpyLinkedIn: Sarah CortesLinkedIn: Sarah Cortes


Usability and Project ManagementUsability and Project ManagementAgendaAgenda

Who are we?Who are we? Project Management OverviewProject Management Overview Purpose?Purpose? PMI FrameworkPMI Framework


Sarah Cortes, PMP, CISASarah Cortes, PMP, CISA Clients: Clients:

• Harvard UniversityHarvard University• BiogenBiogen• FidelityFidelity

Professional Associations:Professional Associations:• Sarah is a member of the AIM Advisory Board on Data Privacy Laws to the Sarah is a member of the AIM Advisory Board on Data Privacy Laws to the

Massachusetts Legislature Massachusetts Legislature

Practice expertisePractice expertise• Complex Application Development/ImplementationComplex Application Development/Implementation• IT Security/Privacy/Risk Management/Audit ManagementIT Security/Privacy/Risk Management/Audit Management• Data Center Operations ManagementData Center Operations Management• Disaster Recovery/High AvailabilityDisaster Recovery/High Availability• Program/Project ManagementProgram/Project Management

BackgroundBackground• SVP in charge of Security, DR, IT Audit, and some Data Center Operations at SVP in charge of Security, DR, IT Audit, and some Data Center Operations at

Putnam InvestmentsPutnam Investments• As head of DR, ran Putnam's failover during 9/11 when parent Marsh McLennan As head of DR, ran Putnam's failover during 9/11 when parent Marsh McLennan

failed over to our facility from the World Trade Center 99th floor data centerfailed over to our facility from the World Trade Center 99th floor data center• Coordinated over 65 audits per yearCoordinated over 65 audits per year• Previously ran major applications development for Trading/Analytics SystemsPreviously ran major applications development for Trading/Analytics Systems


Usability and Project ManagementUsability and Project Management OverviewOverview

Integration Management Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management


Usability and Project ManagementUsability and Project Management HistoryHistory

Henry Gantt (1861 - 1919)


Usability and Project ManagementUsability and Project Management OverviewOverview

Integration Management Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management


Usability and Project ManagementUsability and Project Management StagesStages

Project initiation Project planning or design Project execution or production Project monitoring and controlling Project completion


Usability and Project ManagementUsability and Project Management Scope ManagementScope Management

Scope Planning Scope Definition Work Breakdown Structure Development Scope Verification

Scope Change Control


Usability and Project ManagementUsability and Project Management Standards Overview Standards Overview

ISO/IEC 27000 - ISO/IEC 27000 - International Organization for International Organization for Standardization/International Electrotechnical CommissionStandardization/International Electrotechnical Commission

ITIL ITIL – Information Technology Infrastructure Library– Information Technology Infrastructure Library

NIST NIST - National Institute of Standards and Technology - National Institute of Standards and Technology

PMBOK PMBOK – Project Management Body of Knowledge– Project Management Body of Knowledge

TOGAF - TOGAF - The Open Group Architecture FrameworkThe Open Group Architecture Framework

CMMI for Development - CMMI for Development - Capability Maturity Model IntegrationCapability Maturity Model Integration SEI’s CMM SEI’s CMM (Capability Maturity Model)(Capability Maturity Model) for SW for SW

(US DoD) Software Engineering Institute (US DoD) Software Engineering Institute

COBIT - COBIT - Control Objectives for Information & related TechnologyControl Objectives for Information & related Technology Information Systems Audit and Control AssociationInformation Systems Audit and Control Association


Usability and Project ManagementUsability and Project Management Is the PIs the Purpose to…?urpose to…?

Drive you crazy?Drive you crazy?

Waste your precious resources in a Waste your precious resources in a pointless task that will soon be out of pointless task that will soon be out of date?date?

Serve as evidence to be used against Serve as evidence to be used against you later?you later?


Usability and Project ManagementUsability and Project Management Could policies help….?Could policies help….?

Save you after you have already Save you after you have already gotten into trouble?gotten into trouble?

Attempt, however lamely, to keep Attempt, however lamely, to keep you out of troubleyou out of trouble

Prove that, however obvious the Prove that, however obvious the trouble is, it is not your faulttrouble is, it is not your fault


Usability and Project ManagementUsability and Project Management Calling in the ExpertsCalling in the Experts


Usability and Project ManagementUsability and Project Management Did you know….?Did you know….?

Seven out of ten attacks are from…Seven out of ten attacks are from…


Usability and Project ManagementUsability and Project Management You may be wondering…You may be wondering…

Why develop and document IT policies, Why develop and document IT policies, standards and technical directives?standards and technical directives?

Is it really worth it? What’s in it for Is it really worth it? What’s in it for me?me?

Who will pay for the resources thusly Who will pay for the resources thusly diverted?diverted?


Usability and Project ManagementUsability and Project Management

Integration Management Integration Management

Project Charter Development Project Charter Development Project Scope Statement Development Project Scope Statement Development Project Plan Development Project Plan Development Project Plan Execution Project Plan Execution Monitoring and Controlling of Project Work Monitoring and Controlling of Project Work Overall Change Control Overall Change Control

Project ClosureProject Closure


Usability and Project ManagementUsability and Project Management Scope ManagementScope Management

Scope Planning Scope Definition Work Breakdown Structure Development Scope Verification

Scope Change Control



Time Management Time Management

Activity Definition Activity Sequencing Activity Resource Estimating Activity Duration Estimating Schedule Development Schedule Control



Cost ManagementCost Management Cost Estimating Cost Budgeting Cost Control



Quality ManagementQuality Management

Quality Planning Quality Assurance Quality Control



Human Resources ManagementHuman Resources Management

Human Resource Planning Staff Acquisition Team Development Team Management


Usability and Project ManagementUsability and Project Management ISACA ISACA

Communications ManagementCommunications Management

Communications Planning Communications Planning Information Distribution Information Distribution Performance Reporting Performance Reporting Stakeholder Management Stakeholder Management


Usability and Project ManagementUsability and Project Management Procurement ManagementProcurement Management

Planning for Purchases and Planning for Purchases and Acquisitions Acquisitions

Contract Planning Contract Planning Requesting seller Responses (RFPs) Requesting seller Responses (RFPs) Source Selection Source Selection Contract Administration Contract Administration Contract Close-out Contract Close-out



Risk ManagementRisk Management

Risk Management Planning Risk Management Planning Risk Identification Risk Identification Risk Assessment Risk Assessment Risk Analysis-Quantitative and Risk Analysis-Quantitative and

Qualitative Qualitative Risk Response Planning Risk Response Planning Risk Monitoring and Control Risk Monitoring and Control

Usability And Project Management

Technology

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