US Consumer Privacy Index 2016 – Infographic from TRUSTe & NCSA

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0 1 2 3 4 5 6 7 8 9 10 9.2 0 1 2 3 4 5 6 7 8 9 10 8.9 0 1 2 3 4 5 6 7 8 9 10 3.1 45% 45% are more worried about their online privacy than one year ago Yet don’t always know how to do this. Top cause of concern is companies collecting & sharing personal information with other companies (37%) 37% 75% of Americans believe they adequately protect their personal online data 44% believe that online privacy will improve with greater consumer awareness have limited their online activity in the last year due to privacy concerns 74% 51% have not clicked an online ad 44% withheld personal info 32% not downloaded an app/product 28% stopped an online transaction Due to privacy concerns this year CONSUMER PRIVACY CONCERNS ARE REAL AND RISING... LIMITED PRIVACY AWARENESS BUSINESS IMPACT REMAINS HIGH ENABLING TRUST Certified Privacy Certified Privacy 39% look for a privacy trust seal before deciding whether to trust CONSUMERS WANT TRANSPARENCY AND EASIER PRIVACY TOOLS 19% felt forced to use a website they didn’t trust PRIVACY, SECURITY AND DIGITAL RIGHTS 45% who has access to personal information 42% how is this used 41% the type of info collected 23% want to be able to delete personal info collected Consumers want control over 32% think protecting personal information online is too complex and 38% say clear procedures for removing personal information would increase trust 64% think online privacy should be a human right 38% think online privacy is more important than national security 37% think losing online privacy is part of being more connected 60% think they have the Right to Be Forgotten DATA PRIVACY DAY Data Privacy Day (DPD) began in the United States and Canada in January 2008 as an extension of the Data Protection Day celebration in Europe. Data Protection Day commemorates the Jan. 28, 1981, signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection. Led by the National Cyber Security Alliance (NCSA) in North America, DPD is observed annually on Jan. 28 and is the signature event of NCSA's year-round, privacy awareness campaign. The theme for DPD is "Respecting Privacy, Safeguarding Data and Enabling Trust." For more information about the campaign visit: staysafeonline.org/dpd Data from surveys conducted by Ipsos on behalf of TRUSTe / NCSA from December 17-22, 2015 US: 888 878 7830 www.truste.com | www.staysafeonline.org © TRUSTe, Inc. 2016 All Rights Reserved 56% trust businesses with their information online TRUSTe / NATIONAL CYBER SECURITY ALLIANCE U.S. CONSUMER PRIVACY INDEX 2016 are aware that they can delete cookies, cache and browsing history 60% 55% have done this 43% 29% are aware that they can turn off location tracking have done this 43% 29% are aware they can change social media settings have done this 33% 16% are aware that they can read privacy policies have done this 31% said because it was the only website that sold particular product or service 92% of US internet users worry about their privacy online 31% understand how companies share their personal information 89% say they avoid companies that do not protect their privacy 74% Healthcare Providers 72% Financial Organizations 35% Social Networks 25% Advertisers LEAST TRUSTED MOST TRUSTED 29% have stopped using an app said this was because they were asked to provide too much info 47% 36% have stopped using a website PRIVACY AWARENESS CONSUMER CONCERN BUSINESS IMPACT 68% More concerned about not knowing how personal information collected online is used than losing principle income 57% Two Top ways to Lower Concern 35% companies being more transparent about how they are collecting and using data having more easy to use tools available to protect personal information 35%

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Infographic on the US consumer privacy and 2016 Data Privacy Day from TRUSTe and National Cyber Security Alliance (NCSA).

Transcript of US Consumer Privacy Index 2016 – Infographic from TRUSTe & NCSA

Page 1: US Consumer Privacy Index 2016 – Infographic from TRUSTe & NCSA

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3.1

45%

45% are more worried about their online privacy than one

year ago

Yet don’t always know how to do this.

Top cause of concern is companies collecting &

sharing personal information

with other companies (37%)

37%

75%of Americans

believe they adequately protect

their personal online data

44%believe that

online privacy will

improve with greater

consumer awareness

have limited their

online activity in the last year due to

privacy concerns

74%

51%have not clicked

an online ad

44%withheld

personal info

32%not downloaded an

app/product

28%stopped an online

transaction

Due to privacy concerns this year

CONSUMER PRIVACY CONCERNS ARE REAL AND RISING...

LIMITED PRIVACY AWARENESS

BUSINESS IMPACT REMAINS HIGH

ENABLING TRUST

Certified Privacy

Certified Privacy

39% look for a privacy trust seal before deciding

whether to trust

CONSUMERS WANT TRANSPARENCY AND EASIER PRIVACY TOOLS

19% felt forced to use a

website they didn’t trust

PRIVACY, SECURITY AND DIGITAL RIGHTS

45%who has access

to personalinformation

42%how is this

used

41%the type of info

collected 23%want to be able

to delete personalinfo collected

Consumers want control over

32% think protecting personal information online is too complex and 38%

say clear procedures for removing personal information would

increase trust

64% think online privacy should be a human right 38% think online privacy is

more important than national security

37% think losing online privacy is part of being more connected60% think they have the Right

to Be Forgotten

DATA PRIVACY DAY

Data Privacy Day (DPD) began in the United States and Canada in January 2008 as an extension of the Data Protection Day celebration in Europe. Data Protection Day commemorates the Jan. 28, 1981, signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection. Led by the National Cyber Security Alliance (NCSA) in North America, DPD is observed annually on Jan. 28 and is the signature event of NCSA's year-round, privacy awareness campaign. The theme for DPD is "Respecting Privacy, Safeguarding Data and Enabling Trust." For more information about the campaign visit: staysafeonline.org/dpd

Data from surveys conducted by Ipsos on behalf of TRUSTe / NCSA from December 17-22, 2015

US: 888 878 7830 www.truste.com | www.staysafeonline.org

© TRUSTe, Inc. 2016 All Rights Reserved

56% trust businesses with their information online

TRUSTe / NATIONAL CYBER SECURITY ALLIANCEU.S. CONSUMER PRIVACY INDEX 2016

are aware that they can delete cookies,cache and browsing history60%

55% have done this

43%

29%

are aware that they can turn off location tracking

have done this

43%29%

are aware they can change social media settings

have done this

33%16%

are aware that they canread privacy policies

have done this

31%said because it was the only website that sold particular product or service

92% of US internet users worry about their privacy online

31% understand how companiesshare their personal information

89% say they avoid companies that do not protect their privacy

74% Healthcare Providers

72% Financial Organizations

35% Social Networks

25% Advertisers

LEAS

T TRU

STED

MOST

TRUS

TED

29%have stopped using an app

said this was because

they were asked to provide too much info

47%36%have stopped

using a website

PRIVACYAWARENESS

CONSUMERCONCERN

BUSINESSIMPACT

68%More concerned about not

knowing how personal information collected online is

used than losing principle income

57%

Two Top ways to Lower Concern

35%

companies being more transparent about how they are collecting

and using data

having more easy to use tools available to protect personal

information

35%