CAREER OBJECTIVE:To work in an organization where I can acquire new knowledge and sharpen my skills and put my efforts on achieving organization as well as individual goals.

PROFESSIONAL EXPERIENCE:

Working with: FIEM INDUSTRIES LTD as QUALITY CONTROL ENGINEERPeriod: OCTOBER 2015 – JULY 2016.Designation: GRADUATE ENGINEER TRAINEE

COMPANY PROFILE:

An ISO/TS 16949:2009 certification company, leading manufacturer of automotive lightning, signaling equipments, rear view mirrors and LED bulbs.

Supplier to 35 Indian OEM’s besides supplying to International OEM’s. Major customers are Yamaha, Honda, Suzuki, Royal Enfield, TVS, Harley, Force Motor and Mahindra.

Having 8 plants in different parts of country with corporate office at RAI, Haryana.

JOB RESPONSIBILITIES:

Responsible for Pre Dispatch Inspection Report (PDIR) . Warranty Analysis– Customer Complaint Analysis 0 km & Field Return Failures. Expertise in Root Cause Analysis of internal production line failures, 0-KM failures, and Field

failures. Interacting with Customers for Corrective and preventive actions. Preparing rejection trend and Pareto chart and analyzing the rejection cause. Corresponding with OEM for any Failures at both 0 km and Field Failures. Simulations at Customer/Dealer places to understand the exact failure conditions and vehicle

failure History. Responsible for carrying out the first part approval. Responsible for customer complaint analysis and interacting with Customer to explain the

failure analysis details. Liable for why- why analysis of product failure. Coordinate and investigate with Customers for repeated failures along with Development Design

teams.

AMAN KAPOORB.TECH (Electrical & Electronics Engineering)Contact No. : - 9818896505 E-mail:- amankap2008@gmail.com

PROFESSIONAL SKILLS:

Test and Validation. Customer complaint analysis. Excellent communicator with Internal and External Customers. Excellent analytical and problem solving skills. Ability to work independently as well as a team member. Capable to learn and apply new technologies. Ability to interface effectively with all levels of organization. Good decision making. Strong problem solving skills.

ACHIEVEMENTS:

Best kaizen award for improving the quality and hence decreasing the rejection. First prize in SGA (Small Group Activities) for reducing the customer complaint percentage for

Yamaha.

BASIC ACADEMIC CREDENTIALS:

Bachelor of Technology in Electrical & Electronics (2014) from Lingayas University with CGPA of 7.91.

Intermediate in 2010 from CBSE board with 65%. High school in 2008 from CBSE board with 77%.

KEY SKILLS:

MS Office: MS Word, MS Excel, MS Power Point. Operating systems :Windows XP,7, 8 & ubuntu. Languages known: C, C++.

PERSONAL DETAILS:

Father’s Name : Arun Kapoor Permanent Address : A-43(76/4-C) East Azad Nagar, Street no-11, Delhi -110051 Date of Birth : 20th August 1992 Language Known : English, Hindi & Punjabi Interest & Hobbies : Internet browsing, Cricket and Travelling.