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    The Code of Good Practice for NGOsResponding to HIV/AIDS : Overview

    August 27, 2012

    Christina Wegs, MPH, MSWSenior Technical Advisor, Sexual Reproductive and Maternal Health

    CARE USA

    USAID Pathways for Participation

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    USAID Pathways for

    Participation

    OUR GOAL: Together, we aim to help createan empowered and effective civil society

    that provides a

    sustainable and significant impact

    is

    accountable to its constituencies

    and

    contributes to the national HIV/AIDS response.

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    Development of the NGO Code of GoodPractice

    2003-2004

    Proliferation of NGOs and HIV/AIDS programs- concern aboutquality, accountability and fragmentation of NGO voice in theHIV response

    Consultative Process led by Steering Committee: 16 NGOsincluding CARE, GNP+, Intl HIV/AIDS Alliance

    160 original signatories- now 478

    Built on experience of NGOs, human rights principles andpublic health principles; other Codes of Practice (e.g. 1994International Red Cross/Red Crescent Code of Conduct)

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    Goal of the Code of Good Pracrtice forNGOs Responding to HIV/AIDS

    To help create a united and accountableNGO response to HIV, dedicated to

    continuous improvement, informed byevidence and the needs of affectedcommunities. (NGO Code, 2004)

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    What is the Code?

    A Shared Framework of Principles for good practice inour programming and advocacy. (NGO Code, 2004)

    Working towards principles shapes HOWNGOs designand provide services, run their organizations, conduct

    advocacy. and how they partner with and representPLHIV/affected communities in all aspects of HIV response.

    Voluntary Code - NGOs endorse and commit to workingtowards principles over time, according to their capacity, theneeds in their context.

    Does notreplace regulatory codes or evolving technicalstandards

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    Good Practice Principles: Highlights ofOrganizational Principles

    We commit to effective & transparent organisational practices

    Foster meaningful involvement of PLHIV and affectedcommunities in all aspects of our organizations

    Efficient and transparent financial management

    Transparent governance- policies and procedures that guidehow we make decisions (select partners, make priorities)

    Evaluate and improve our programs in response to communityneeds

    Ensure Access and Equity in our servicesAddress and prevent discrimination/foster equity in our ownorganizations (S/D, gender-based discrimination)

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    Good Practice Principles: Highlights ofProgramming (& Advocacy) Principles

    We commit to providing high-quality, responsiveHIV/AIDS services to PLHIV and affected communities

    Meaningful involvement of PLHIV/affected communities

    Commit to evidence-based services to ensure effectiveness

    Enable individuals to develop skills to protect themselves orothers from HIV infection

    Provide/advocate for comprehensive services - preventiontailored to meet needs of different populations (harm reduction)

    + holistic treatment, care and support services

    Monitor and respond to stigma and discrimination in ourservices + enable communities to understand & respond to S/D

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    Putting Principles into Practice

    The Code is a set of shared values that NGOs work towardsachieving collectively together- not all NGOs will implementactivities in every area covered by the code

    some NGOs focus on services, other advocacy

    NGOs must sign and fully endorse all aspects of the Code tobe an official signatory and use the Code on their websites etc.

    But all NGOs and networks of NGOs welcome to refer to thePrinciples as they develop their own guiding principles

    Toolkit with Self-Assessment Checklists (www.hivcode.org)

    http://www.hivcode.org/http://www.hivcode.org/
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    Putting Principles into Practice:International HIV/AIDS Alliance

    Accreditation for Individual NGOs:

    NGOs sign and endorse code

    Alliance Charter and Good Practice Principles alignedwith Code

    Clear Organizational and Programming Standards

    Self-assessment, peer assessment multistepaccreditation process including site visits

    Linking membersjoin international community ofaccredited NGOs- networking, joint advocacy, funding

    SCDI becoming accredited- can share experienceswith us

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    Developing and Adapting Codes ofPractice: What have we learned?

    Many Codes of Practice have been/are being developedglobally

    National/regional Codes of Conduct

    Codes within organizations: Action Aid (which also signed

    HIV/AIDS NGO Code)

    National CSO partnership frameworks: DFID PartnershipAgreements (define they partner with CSO to achieve MDGs)

    Within development sectors: Code of Conduct for International

    Red Cross/Red Crescent Movement

    Across all development sectors: International DevelopmentEffectiveness Framework (currently being adapted for Vietnam!)

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    What have we learned?A Code of Good Practice

    Is intended to ensure quality, transparency andaccountability accountability to Government, donors, tobeneficiaries and to the communities we serve

    Is voluntary and peer-driven: self-regulation and mutual

    accountability among NGOs

    Helps foster internalization of and ownership of theprinciples and values that guide NGO work ( an NGOculture ) instead of principles imposed by donors

    Quality = quality of NGOs relationships with beneficiariesand the extent to which they are truly responsiveto theneeds of beneficiaries and accountableto beneficiaries

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    Developing and Adapting Codes ofPractice: What have we learned?

    Code is voluntary- will NGOs want to sign on? Whatmotivates NGOs? (more credible to donors andgovernment, internal motivation for self-improvement andcommitment to quality and constituencies?)

    How to adapt a Code to different contexts and realitieswhile staying true to the core values of a code? (political,legal, regulatory)

    Dont focus only on upward accountability (Government,donors) but on true accountability to constituencies

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    Developing and Adapting Codes ofPractice: What have we learned?

    Importance of translating Principles into Practice (Whatgood practice looks like, clear process to get there overtime, tools to help NGOs to achieve standards)

    Stay flexible how to make relevant and achievable forsmall CBOs/CSOs? (e.g. a small CSO wont havecomplicated HR or financial systems)

    Avoid many multiple standards and assessment tools-how to harmonize and streamline tools and standards forNGOs and CSOs?

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    Why develop a Code of GoodPractice?* A set of shared values can help NGOs/CSOs

    collectively work towards becoming moretransparent, effective and accountable.

    We want the role and contribution of civil society to be better

    understood, valued and respected by the Vietnamese Peopleand Government. We want to improve our image & reputation.

    We want to be an more effective and influential voice in policyand decision-making.

    Many CSOs are committed to continuous improvement- wantto grow and learn, and be truly accountable to beneficiariesand communities.

    True excitement about helping the young CSO sectorbecome stronger, helping create an NGO Culture

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    Why develop a Code of GoodPractice?* Developing and achieving standards- especially for

    good governance and financial management systems- will help ensure long-term viability of NGOs/CSOs

    Transparent decision-making processes - decisions not just by

    leaders but multiple stakeholders, guided by clearprocesses(organizations wont lose their way/ fall apart whenleaders go)

    NGOs/CSOs want to achieve legitimacy and credibility with theGovernment, to be included in planning and decision-making and

    to receive Government funding Thinking about long-term sustainability- prepare for reduction in

    donor funding overall and HIV/AIDS funding in particular (newskills for changing donor priorities, credible to wide range ofsupporters including Vietnamese middle class) (Note not all

    Pathways Lead Partners agree with this last point)

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    Challenges and Opportunities

    How to help HIV/AIDS NGOs/CSOs become viable andeffective for the long-term?

    Many NGOs/CSOs have built their technical capacity overtime, and are developing organizational systems how dowe help them become stronger?

    How do we help strengthen and maintain capacity overtime in organizations that have limited human resources?

    How to help HIV/AIDS organizations prepare for reductionin HIV funding and build other competencies?

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    Issues to consider: Specific Priorities

    We need to better define meaningful participationof/representation of PLHIV and affected communities -(We all talk about thiswhat does that look like, how dowe really do it, are we holding each other trulyaccountable? How do we set standards for MIPA ingovernment, hold government accountable?)

    Want a strong, effective and united voice for advocacy-as we grow, develop processes and feedback

    mechanisms to develop a shared advocacy agenda,ensure true representation of multiple stakeholders,feedback mechanisms

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    Issues to consider: Specific Priorities

    Addressing enabling legal environment- not just legalregistration but policies/laws that enable new ways ofworking- e.g. now GoV only recognizes NGO Directors, not aBoard of Directors

    Need to align our principles with our OD and technicalcapacity-building plans to address priority gaps

    Importance of investing in OD, leadership, team-building toenable all these changes in NGOs/CSOs

    Need to focus on strengthening networks of NGOs/CBOs togrow together (and speak together)

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    Issues to consider: Specific Priorities

    Need to strengthen partnership and coordinationbetween of NGOs/CBOs and the government

    Do we need a partnership principle that outlines thedifferent partnerships NGOs/CBOs need to be effective,including partnership with government? When weoperationalize this principle can we concretely lay outmutual expectations for how that partnership andcoordination will work- like an SOP for NGOs/CBOs andPACs?

    This is a critical concern of government- addressing thisearly might help build support for the Code, as well as helpwith our goal of increasing credibility/legitimacy ofNGOs/CBOs

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    Issues to consider: Specific Priorities

    If this Code is created through a project, how can we helpit be sustained after the project ends?

    Suggest we set priorities (vs. trying to do everything)

    Try to gain as much momentum and buy-in as possible duringPathways so the Code is more likely to endure after the projectends

    Focus not only on principles and skills that are relevant now,but which will help NGOs/CSOs be viable in the future (5, 10,

    15 years,,,?) E.g. Norms for communication- how will we represent our constituencies,

    what images can we use, how will we protect identity and confidentiality

    H

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    How to start:Recommendations Code must be voluntary, created by and owned by

    NGO/CSOs wont work if it feels punative code andimposed by others: How do we improve ourselves?

    External motivation alone not enough/ need internal motivation

    Stakeholders emphasized the need to adapt the NGOCodefor Vietnam context

    Simplify, focus on the priority areas where NGOs/CSOs inVietnam really want to become stronger in next 5 years

    Draw from other Codes of Practice already being adapted forVietnam (parts of the Development Effectiveness Framework?)

    Revise language, draw from in existing legal documents andCodes (e.g. the HIV/AIDS law, the HIV/AIDS Strategy)

    H

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    How to start:Recommendations Identify and engage with key Government agencies

    Identify allies in Government, cultivate collaboration

    Understand and respond to Government priority concerns(i.e. financial management, coordination of CSO serviceswith PACs)

    Engage with larger community of CSOs and ofPLHIV/affected communities early in process if we reallywant a sharedset of principles

    Start with Pathways partner NGOs/CSOs

    Ongoing engagement vs. one-off consultation: ourpartners to help define principles, provide feedback onimplementation of the key practices we all commit to

    H

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    How to start:Recommendations

    Dont duplicate efforts build on whats been done andcontribute ongoing dialogue and networks about CSO

    Map out other CSO Standard Setting Efforts, build onaccepted principles and standards (e.g. Development

    Effectiveness Framework) Contribute to multi-sectoral CSO networks (e.g. CSO

    National Conferences)

    Contribute to dialogue in our sector (e.g. HIV/AIDS

    Technical Working Groups?)

    H t t t

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    How to start:Recommendations

    In Pathways, clarify step-by-step step processes toachieve standards and develop practical tools to help usget there:

    Ways of Working - What do principles actually looklike

    in our daily work? How to apply at all levels?

    Principles Practices- Tools to Assess CurrentPractice- Measure improvement over time

    Our norms as a project

    ***Build on existing tools (Map out what we have alreadymeasured with OPI, new tools to fill gaps)

    Simple, practical, easy to implement