Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

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Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004
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Transcript of Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Page 1: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Update from the EFQM

Carolina SánchezEFQM ECoP

Athens, October 2004

Page 2: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

So What Has Been Happening ?

Change in Governance Structure

Recognised for Excellence Review

Excellence one for studentsLocal & Regional Government

PrizeForum

Page 3: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Change in Governance Structure

Governance Board – 12 Members from EFQM membership. Highest decision-making body

Advisory Council – Consider emerging business issues & management practices

Committees – Chaired by Governance Board Member, report to Governance Board

Working Groups – Particular topics/initiatives

Page 4: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

GOVERNANCE STRUCTURE

Page 5: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Recognised for Excellence Review

R4E reviewed in 2003 at NPOs request

New version launched in 2004

Three possible approaches

Page 6: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Recognised for Excellence Review

1. Submission Document approach for

assessment

- The applicant produces the Submission Document in a pre determined format

(51 pages)

- Assessment and site visit by trained assessors

Page 7: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Recognised for Excellence Review

2. On Site Materials assessment approach The Organisation completes an Introduction document of 5 to 6 pages

Two Assessors/Facilitators will be appointed to assess the organisation

1 day awareness and planning visit at applicant site with the assessor team

6 weeks later 1 week visit for assessment of relevant materials and interviews with members of the organisation

Page 8: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Recognised for Excellence Review

3. On Site Assessment Workshop approach

The Organisation completes an Introduction document of 5 to 6 pages

Two Assessors/Facilitators will be appointed to assess the organisation

1 day awareness and planning visit at applicant site with the assessor team

6 weeks later 1.5 day self-assessment workshop

with the management team

Subsequent 4 days site visit

Page 9: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Excellence One for Students

EFQM interactive on-line platform has been a new look over the last year

Pricing structure changed (free for students)

Students can register online via the link: http://web-1.efqm.org/excellenceoneforstudents/

The University/higher education institute to

join the Excellence Network by adding the above mentioned link into the website

Page 10: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

Local & Regional Government Prize

Aimed at improving performance and services to citizens in Local & Regional Governments particularly through electronic activities

Based on C2E and R4E plus an eReadiness assessment

First prizes to be announced in Berlin at the Forum

European Prize sponsored by Cisco, HP and CGE&Y

Page 11: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.

2004 Forum

Where: Berlin

When: 15th – 17th November

Theme: The European Leadership Challenge

Web: www. efqm-forum2004.org/

Page 12: Update from the EFQM Carolina Sánchez EFQM ECoP Athens, October 2004.