Update Culture Safety Nuclear · 2012-12-04 · Timeline May 2009 Concerns with the source of...
Transcript of Update Culture Safety Nuclear · 2012-12-04 · Timeline May 2009 Concerns with the source of...
0F
PL
®
Nuclear
Safety
Culture
Update
Janu
ary11,
2011
Enclosure 2
Agen
da
•O
peningC
om
men
ts,In
trod
uctio
ns
G.
St.
Pierre
VP
Fleet
Sup
po
rt
•N
uclearS
afetyC
ulture—
Values
and
Prin
ciples
G.
St.
Pierre
Ap
pro
ach
VP
Fleet
Su
ppo
rt
G.
St.
Pierre
•P
athto
Sustain
ability
VP
FleetS
up
port
G.
St.
Pierre
•N
uclearS
afetyC
ultureP
rogram
Statu
sV
PF
leetSu
pport
J.S
chaffer
•N
SCD
ashboard
sN
SC
Pro
jectLead
M.
Brvce
•H
um
an
Reso
urces
Up
date
VP
Hu
man
keso
urces,
Nuclear
•T
urkeyP
oin
tN
SCS
tatus
M.
Kiley
VP
Turkey
Point
•S
t.L
ucieN
SCS
tatus
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derso
nV
PS
t.L
ucie
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mployee
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ncern
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rog
ram&
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ntracto
rInitiatives
D.
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irectorN
uclearA
ssuran
ce
•C
losingC
om
men
tsP.
Wells
VP
Organizational
Su
ppo
rt
0F
PL
2
Enclosure 2
FP
LA
ttend
ees
Gene
St.P
ierre
JenniferS
chaffer
Mike
Bryce
Rich
Anderson
Mike
Kiley
Dave
Low
ens
Pete
Wells
Larry
Nicholson
Mitch
Ross
JimV
oorhees
Mike
Waldron
VP
Fleet
Support,
NS
CS
ponsor
Nuclear
Safety
Culture
Project
Lead
VP
Hum
anR
esources,N
uclear
VP
St.L
ucie
VP
Turkey
Point
Director
Nuclear
Assurance
VP
Organizational
Support,
NSC
Sponsor
Director
Licensing
VP
/General
Counsel,
Nuclear
Fleet
EC
PM
anager
Director
Nuclear
Com
munications
0F
PL
.3
Enclosure 2
Tim
eline
May
2009C
oncern
sw
ithth
eso
urce
ofalleg
ation
s
Sep
tember
2009F
PL
initiates
root
cause
evalu
ation
Octo
ber
2009F
irstN
RC
public
meetin
g,
FP
Lp
resented
root
cause
findin
gs
Seco
nd
NR
Cpublic
meetin
g,
FP
Lreview
edA
pril2010
action
san
dpro
gress
Janu
ary2011
Com
pletin
gco
mm
itmen
tfor
additio
nal
update
04
FP
LE
nclosure 2
Nuclear
Safety
Culture
Values
and
Prin
ciples
App
roach
Su
stainab
ilityth
rough
Nu
clearE
xcellen
ceM
odelC
ore
Valu
esan
dP
rincip
les
0F
PL
1N
uclearExcellence
Model
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tlestodem
onstratea
deeprespect
BatetyG
uidingPilnclples
forN
uclearsalety
FocusedExcellence
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Passionfor
EngagedLeaders
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strongTeam
work
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Bea
Self-Improving
ColtoreB
s,n
trvetto
oFostera
work
envlonment vitlere
LearningO
rganizationeiaInivae
Corc
ctieitieswe
arethe
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Vision
We
area
teamthat delivers
consistent excellentperformance
Mission
We
willproduceenergy
ina
safe,reliable,cost
effective
way,whilecaringfor
ourem
ployees, comm
unitiesand
theenvironm
ent
—
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Core
Principles
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reas
Responsive
toEffective
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Worhforce
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Effectiv
eSupervisors
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wnership
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ccountability
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usiness&
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enerationR
eliability
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Enclosure 2
Nuclear
Safety
Culture
Values
and
Prin
ciples
Ap
pro
ach
Conductall activitiesto
demonstrate
adeep
respecttarNuclear Sate
t
FP
L.
-
RespectforN
uclearSafety
We
areco
mm
ittedto
excellen
cean
dp
rofessio
nalism
inth
eco
nd
uct
ofour
activities,
and
we
endorse
the
following
prin
ciples:
•E
very
on
eis
perso
nally
responsib
lefo
rnuclear
safety.
•L
eaders
dem
onstrate
com
mitm
ent
tosafety
.•
Tru
stp
ermeates
the
org
anizatio
n.
•D
ecision
-mak
ing
reflectssafety
first.•
Nuclear
techn
olo
gy
isreco
gnized
assp
ecialan
du
niq
ue.
•A
qu
estion
ing
attitude
iscu
ltivated
.•
Org
anizatio
nal
learnin
gis
emb
raced.
•N
uclear
safetyunderg
oes
con
stant
exam
inatio
n.
OurSafetyGuiding
Principles
1.Allinjuries
arepreventable
2.Leadership
isresponsible
forpreventing
injuries
3.Plan
safetyinto
ourw
ork
4.Look
outforeach
other
7
Enclosure 2
Nu
clearS
afetyC
ultu
reV
alues
and
Prin
ciples
Ap
pro
ach
4.Effective
Com
munication
andH
andoffs
CF
PL
r
IA
Great Work
Environment
To
help
ensu
reth
atF
leetteam
mem
bers
hav
eprid
ein
what
they
do,
enjo
yth
ep
eop
leth
eyw
ork
with,
and
trust
leadersh
ip,
FP
LN
uclear
isco
mm
ittedto:
OurFiveOutage
Principles1.R
espectIndustrial
andN
uclearSafety
VF
requ
ent,
timely
and
candid
com
municatio
ns
VS
up
po
rtfo
rw
ork
-lifebalan
ceV
Elim
inatio
nof
low
-valu
ew
ork
VP
erform
ance
imp
rov
emen
tto
min
imize
crisisre
sponse
VL
eadersh
ipreco
gn
ition
of
emplo
yees
as
ou
rm
ost
valu
able
resou
rceV
Lead
ership
empow
ering
emplo
yees
toen
gag
e,gro
wan
dreach
their
fullp
oten
tialV
Build
ing
trust
and
acting
with
integ
rity
2.NoShortCuts
IR
ushing
3. BeD
eliberate
5.BePrepared
Fostera
work
environmentw
herew
eare
theem
ployerot choice
8
Enclosure 2
Nuclear
Safety
Cu
lture
Org
anizatio
n—
April
2010
CN
O
Nazar
NS
CO
versh
t
PTN
NSC
Team
Kiey
DA
EC
NS
C:
PBN
SC
Team
:T
eamII
osta
nzoj
Meyer
Site
Nuclear
Safety
Team
sR
esponsibilities
•C
oordinationof
NSC
initiativesat
site•
Sponsor
NSC
implem
entationat
sites•
Recom
mend
actionsto
NSC
Oversight
Com
mittee
0F
PL
Pro
jectL
eadS
chaffer
Nuclear
Safety
Culture
Oversight
Com
mittee
Responsibilities
•M
onitorFleet
NSC
activities&
actions•
ProvideN
SCoversight
•P
roposeI
approveN
SCactions
•R
eport-outat
CN
RB
PS
LN
SC
Team
Anderson
Project
Lead
Responsibilities
•O
verallproject
support•
Projectlogistics
andadm
inistration•
Process
andtem
plates•
Statu
stracking
andm
onitoring
JBN
SC
SB
KN
SC
Team
Team
Schaffer
Freem
an-
9
Enclosure 2
Nu
clearS
afetyC
ultu
reO
rgan
ization
—N
ovem
ber
2010
Site
Nuclear
Safety
Team
sR
esponsib
ilities
•C
oordinationof
NSC
initiativesat
site•
Sponsor
NSC
implem
entationat
sites•
Recom
mend
actionsto
NSC
Oversight
Com
mittee
0F
PL
Nuclear
Safety
Culture
Ov
ersigh
tC
omm
itteeR
esponsib
ilities
•M
onitorF
leetN
SCactivities
&actions
•P
rovideN
SCoversight
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ropose/
approveN
SCactions
•R
eport-outat
CN
RB
CN
O
Nazar
NS
CO
versig
ht
Com
mittee
Wells
Project
Lead
Schaffer
Pro
jectL
eadR
esponsib
ilities
•O
verallproject
support•
Project
logisticsand
administration
•P
rocessand
templates
•S
tatustracking
andm
onitoring•
Program
turnoverto
linem
anagement
•C
onvertcorporate
roleto
Oversight/G
overnance
PS
LN
SC
PT
NN
SC
JBN
SC
SB
KN
SC
DA
EC
NS
CP
BN
SC
Team
Team
Team
Team
Team
Team
Anderson
Kiley
Schaffer
Freem
anC
ostanzoM
eyer
10
Enclosure 2
Th
eP
athto
Sustain
ability
From
April
2010M
eeting—
Root
Cau
seC
orrectiveA
ctionsC
losed
Sin
ceA
pril2010
--
NSC
ProgramIm
plementation
atthe
Northern
Sites
--
Key
Com
munications
Initiatives--
Nuclear
Safety
Culture
Dashboard
Pilot--
Safety
Culture
Training
andA
wareness
--
Safety
Culture
Survey
andO
rganizationalC
ultureInventory
Survey
--
Nuclear
IntegratedR
esourceP
lanning/Aggregate
Impact
Index
•E
mployee
Co
ncern
sP
rogramIm
pro
vem
ents
—F
aceto
Face
Debriefs
with
Concern
ees
—T
hree
Month
Follow
-upon
Effectiv
eness
—M
onthlyM
eetingsw
ithS
iteV
iceP
residen
tsan
dC
NO
—C
ontracto
rS
afetyC
ultureInitiative
011
FP
LE
nclosure 2
The
Path
toS
ustain
ability
2009N
SC
Root
Cau
seA
ctionS
tatus
—AN
Corrective
Actions
hav
ebeen
com
pleted
—F
inalE
ffectiven
essR
eviewsch
edu
ledfor
Jun
e2011
—N
SC
Dash
bo
ardP
ilot
—Interim
Effectiv
eness
Review
Conducted
April
2010
--
Early
signsshow
progressw
ithrespect
toaw
arenessof
NSC
programand
processes
--
Consciousness
ofN
SCat
theforefront
ofthe
leadershipteam
--
Mini
SCW
Esurvey
atPSL
andIN
POO
ES
urveyindicated
thatthe
organizationis
recognizingand
prioritizingN
SC
--
EC
Penhancem
entsare
improving
employee
trustand
utilizationof
theprogram
12F
PL
Enclosure 2
Th
eP
athto
Susta
inability
Co
mm
un
ication
shav
ebeen
akey
focu
s—
Fleet
NSC
website
—F
ocused11
%of
allF
leetw
idecom
munications
articleson
NSC
—A
llH
andsM
eetings,incorporate
NSC
updatesand
sitesstatu
sprogress
onN
SCactions
—2011
Com
munication
planfocus
onexcellence
inw
orkbehaviors
includingen
han
cemen
tsto
theN
SC
NSC
isconstantly
andconsistently
reinforcedas
oneof
our“core
values”13
FP
LE
nclosure 2
Ou
tag
eC
ore
Valu
es
and
Prin
cip
les
Com
pleteP
lannedW
orkIm
provedE
quipment
Reliability
(Do
WhatW
eSaid
We
Were
Going
To
Do)
Prevent
JobS
toppage
Prevent
JobP
reventR
ework
Delays
No
Rushing!
No
So
rtC
uts
Effective
Respect
forN
uclearP
reventO
uta
ge
Co
reIndustry
Safety
Events
Misunderstanding
Hand-offs
Prevent
Com
munication
InaccuraciesT
urnovers\\P
III1cIpIe,”
Be
Deliberate
Be
Prepared
(Look
Ahead
&R
iskP
reventS
upportP
reventM
akingM
anagement)
Activities
fromInappropriate
Becom
ingD
ecisionsC
risis
Prevent
Injuries
Improved
Team
work
IncreasedS
afetyM
arginL
ateralIntegration
Aligning
Nuclear
Safety
Culture
with
Existing
Values
andP
rinciples
14F
PL
.E
nclosure 2
St.
Lucie
&T
urkeyP
ointO
urindividual
work
behaviorssu
pport
site&
fleetpriorities
Useformalprocesses
andfundam
entalsconsistently
toenhance
oarnuclearsafetyculture.
Focusresources
onEPU
Ispavethe
waytsrsuccessful
equipmentm
odificationsduring2012
EPUoutages.
Reisethe
baronsite
andFleetoutage
performance.
Createa
cultureof strung
teamw
orkthrough
alignmentand
effectivecom
munications.
on
efleet
•o
ne
team
•one
goal
•excelle
nce
CF
PL
®
‘ion
EnhanceN
uclearSafety
Culture
St.LucieSite
Priorities
PreventSafetyEvents
throughaggressive
hazardidentificaiton
Establishan
operationallyfocused
organizationto
ensureescellent
mafedalcsnddion
tosupport
lang-farmuafe
andreliable
operation.
Successfullyplan
andim
plement
EPU,majorprojectsand
refuelingoutages
rTurkeyPoint
SitePriorities
StrengthentIre
asecufionotthe
Work
Managsm
unfprocess
toassure
highlevelsofequipm
entreliabilityand
improve
workersafely.
Optimize
Performance
Improvem
ent(CAP,Equipment
Reliability,Human
Performance,
ChangeM
anagement)
Successfullyprepare
forandasecuta
twoEPU
eutuges.
Engageem
ployeesin
LowValue
Work
Reductionand
workload
phoritization
Reinforcestandards
fur qualityuf
workesacutiosto
promote
safelysod
preventevents.
Ensuresiatalnabilty
oftheim
prsvamants
incausalanalysis,
andim
pruvaim
plamastaitun
ofCsrrechveAction
Program.
Work
Behaviors
Createa
highlyaffective
cross-functionalteam.
Thisincludes
LhWR,alignm
entwithFleetStaffisg
plan,effective
utilizationoftheresources
webane,and
synargiesthroughbraaldng
downsilos
andcrsss-fanctiooalbarriem
.
•Safety
isour#1Priority
•Align
Work
Habits
toReflectOur
I
Fundamentals
•U
seH
uman
Performance
Tools•
Dem
onstratePride
inourW
orkSite
ChallengeSupervisors
&Co-W
orkersto
FollowProcedures
&Im
proveEach
Day
15
Enclosure 2
FP
L®
NSC
Dash
board
s
Jennifer
Sch
affer
NSC
Pro
jectL
ead
Enclosure 2
NS
CD
ashb
oard
Pilot
Learn
ing
s
•F
PL
and
the
Industry
areev
aluatin
gvario
us
tools
and
metrics
tom
easure
NS
C—
Continued
activeengagem
entw
ithN
EIand
INPO
•D
ashboard
based
onth
e8
INPO
Safety
Cultu
reP
rincip
les
•C
urren
tversio
nis
stilla
work
inpro
gress
•In
dicato
rco
lor
cod
es—
Traditional
industryindicators
usegreen,
white,
yellow,
redperform
ancecriteria
basedon
aggressivetop
decile/quartileindustry
performance
—N
on-traditionalindustry
indicatorsuse
white
andblue
criteriabased
onsite
specifichistoric
performance
•N
SCteam
s’usag
eof
the
dash
bo
ard—
Understand
culturecan
notbe
measured
exactly—
Dashboard
isa
toolfrom
which
we
attempt
tom
easurethe
healthof
theculture
017
FP
LE
nclosure 2
Nuclear
Safety
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-S
ite
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Turk
ey
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uclearS
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Enclosure 2
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Tu
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uclear
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uclear
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uclearT
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argainingunit
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St.
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Su
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St.
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oncern
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reyou
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ouldyou
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042
FP
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Em
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ain?
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44
Enclosure 2
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