Unleashing the power of machine learning for it ops management
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Transcript of Unleashing the power of machine learning for it ops management
Unleashing the Power of Machine Learning
Faster, More Accurate IT Operations Analytics
Jason BloombergPresident
@theebizwizard
Copyright © 2015, Intellyx, LLC2
About Jason Bloomberg
• President of industry analyst firm Intellyx
• Agile digital transformation thought leader
• Write for Forbes, several blogs, biweekly newsletter the Cortex
• Buy my latest book, The Agile Architecture Revolution
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What is Digital?
Customer preferences & behaviordrive technology choices
Range of technology touchpoints is exploding
Copyright © 2015, Intellyx, LLC
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Copyright © 2015, Intellyx, LLC4
Customer Needs Begin with the Device
• Enterprises must connect devices to back-end technology
• Must perform every time, in real-time
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IT Ops – The Good Old Days
• Physical servers, networks, and everything else
• Well-defined perimeters• Fixed, tightly coupled
integrations• Infrequent, carefully
planned changes• Formal processes• Centrally managed,
internal ops teams
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Welcome to Today’s Digital World!
• Virtual, software-defined everything– Servers, networks, etc.
• “Borderless” applications– Perimeters of little use
• Integration via loosely-coupled APIs
• Frequent, “continuous” change
• Velocity trumps formal processes• DevOps driving cross-organizational team
structures
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The Frictionless Enterprise
• Technology extends beyond the corporate perimeter
• Customers demand high-performance, end-to-end capabilities
• Business and technology ecosystems become central organizing principle
Copyright © 2015, Intellyx, LLC7
Reducing friction for borderless enterprises
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IT Operations Management Challenges
• Digital performance is an end-to-end, top-to-bottom challenge
• Network, hardware, physical & virtual infrastructure, containers/runtime, and applications must all perform
• Everything is always subject to change
Manage all the Things!
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Traditional Ops Management Falls Short
• Static thresholds– Unrealistic, lead to
alert storms• Siloed management
– Leads to war room fingerpointing, long delays
• “What changed” root cause analysis– Doesn’t work in
environments of frequent, rapid change
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Machine Learning
• Recognize complex patterns of behavior that evolve over time
• Increasingly intelligent anomaly detection
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Price of Admission for Modern IT Ops Management
Copyright © 2015, Intellyx, LLC11
SIOS iQ’s Innovative Approach:Graph Technology & Topological
Behavioral Analysis
• Correlate data across large numbers of nodes
• Cascading dependencies
• Sophisticated recommendations for addressing complex issues
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Jason BloombergPresident, Intellyx
@theebizwizard
Send email NOW to [email protected] to download this presentation
Thank You!
http://us.sios.com
SIOS iQ™IT Operations Analytics Platform
for Virtualized Environments
Jim Shocrylas, Director, Product Manager
SIOS Technology Corp.
Copyright @ 2015 SIOS Technology Corp. All rights reserved.
http://us.sios.com
Understanding and Managing Complex Virtual and Cloud Environments
• Identifying performance root cause• Predicting the impact of change • Maintaining resilience• Planning for growth
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High complexity imposed by hidden inter-relationships of a large number
of objects & shared resources
Significant Challenges Exist
Copyright @ 2015 SIOS Technology Corp. All rights reserved.
http://us.sios.comCopyright @ 2015 SIOS Technology Corp. All rights reserved.
15
Too Much Data, Not Enough Insight
• Key Information Lost in Noise‒ Alert storms, unnecessary data‒ Too many false positives‒ Subtle issues go unnoticed
• Limited Insights‒ Lacking automated integration and
synthesis of broad data sources‒ Finger pointing across domains
• Falls Short of Root Cause Identification‒ Misses correlation of events to behavior to
identify or predict “real” reason for bad behavior‒ No holistic recommendations for correction
• Too Many Different Answers in Too Many Places‒ Conflicting answers to problems across multiple
domains and tools
Reports, Management Tools, Application Monitoring
• ALERT
Data “Noise”
http://us.sios.com
What are Customers Doing Today?
• “Siloed” view‒ Misses complex relationships ‒ Requires multiple tools
• Complex, manual ‒ Difficult setup‒ Significant training‒ Deliver data not intelligence‒ Require ongoing manual threshold
adjustment
• Require specialized skills‒ Highly skilled IT staff to
interpreting results & implement a solution
Copyright @ 2015 SIOS Technology Corp. All rights reserved.16
Monitoring & Reporting
Applicat-ion
Monitoring
Host Monitoring
Network Monitoring
Storage Monitoring
http://us.sios.com
SIOS iQ: One Touch to Clarity
• A Next Generation IT Analytics Platform‒ Consolidates IT Data Sources‒ Provides Critical Intelligence
and Information at a Glance‒ Industry Leading Simplicity
• Reducing Time to Issue Resolution
• Proactively Identify Issues Before They Become Problems
• Answering Difficult Questions in Complex Environments
Copyright @ 2015 SIOS Technology Corp. All rights reserved.17
IT Operations Analytics for Virtualized Environments
http://us.sios.com
SIOS iQ Machine Learning-based Platform
Copyright @ 2015 SIOS Technology Corp. All rights reserved.18
Simple Intelligence for Virtual Environments
http://us.sios.com
What makes SIOS iQ so powerful?
• SIOS vGraph TechnologyAutomatically discovers complex and hidden relationships between all objects
• SIOS Machine Learning EngineDerives actionable insights‒ Performs Topological Behavioral Analysis‒ Detects anomalies‒ Recommends optimal solutions‒ Simulates effects of changes
• SIOS PERC DashboardPresents the knowledge and advice in an easy-to-use, easy-to-access format
Copyright @ 2015 SIOS Technology Corp. All rights reserved.19
Patented Technologies
SIOS Machine Learning Engine
SIOS PERC Dashboard ™
SIOS vGraph™
http://us.sios.com20
SIOS PERC Analytics Dashboard™
Copyright @ 2015 SIOS Technology Corp. All rights reserved.
Actionable Along 4 Key Quality of Service Dimensions
PERFORMANCE EFFICIENCY RELIABILITY CAPACITY
http://us.sios.com
IT Operations Analytics Is A Big Data Problem
Copyright @ 2015 SIOS Technology Corp. All rights reserved.21
Noise
Application Host Network Storage Other
http://us.sios.com
SIOS iQ – Applying Big Data Principles Topological Behavior Analysis
Copyright @ 2015 SIOS Technology Corp. All rights reserved.22
Data Noise Topology Individual Object and Measurement Pattern
Multidimensionalbehavior analysis of
related measurement)
e.g.: latency and IOPS
http://us.sios.com
SIOS iQ vROps Integration
Copyright @ 2015 SIOS Technology Corp. All rights reserved. 23
http://us.sios.comCopyright @ 2015 SIOS Technology Corp. All rights reserved. 24
Use Case: SIOS iQ
• Quickly Explore the Environment State
• One Click to Identify and Define Issues, Severity, Effected Objects‒ Application Compute Contention ‒ Notes issue severity‒ Lists associated host and all effected objects
• Immediately Understand Root Cause‒ Noisy neighbor identified as “ashley” (a VM)
• Recommendations for Correction‒ SIOS iQ recommends “ashley” storage
reconfiguration or load rebalancing
Deep Root Cause Analysis: Application Performance Issue
http://us.sios.comCopyright @ 2015 SIOS Technology Corp. All rights reserved. 25
Use Case: SIOS iQ
• Identify Ideal candidate VMs for Host Based Caching• Recommends cache block size & how much cache to use
for each VM• Predicts the resulting cache hit rate, IOPs improvements, and
potential latency improvement for each of the VMs
Application Performance - Host Based Caching
http://us.sios.com
SIOS iQ: Key Use Cases
Noisy NeighborInfrastructure PerformanceApplication PerformanceResource EfficiencyFlash Optimization VMware HA Analysis vROPS Deep Insight
Application Compute
Contention
Application Storage
Contention
Application Network
Contention
DataStore Contention
Compute Contention
Application Impact
Host Based Caching Idle VMs SnapShot
Waste
Undersized VMs
HA Reliability
vROPS Advanced Pack
Copyright @ 2015 SIOS Technology Corp. All rights reserved.
http://us.sios.com
SIOS iQ: One Touch to Clarity
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• Simplicity‒ OneTouch to Root Cause‒ Self Learning and Adjusting‒ Intuitive, Natural Touch-enabled Interface
• Accuracy‒ Increased Signal to Noise Ratio‒ Added Dimensions‒ More Granular Data Analysis‒ Streaming Analysis of Data Flows
• Proactive, Early Issue Identification– Discover Subtle Indicators of Potential Issues
• Automated Issue Triage‒ Information, Warning, Severe
• Comprehensive Recommendations for Resolution• Scalable & Extensible
‒ Spans every tier across hundreds of thousands of objects
http://us.sios.com
Who is SIOS?• Founded in 1999
‒ Formerly Steeleye Technology
• Headquarters in San Mateo, CA‒ Offices across the US, UK and Japan
• Recognized Experts in Application Availability
• Extensive Machine Learning Expertise
• Partners are Industry Leaders
Copyright @ 2015 SIOS Technology Corp. All rights reserved.28
Learn More about SIOS iQ
www.us.sios.com/iqTel: 866.318.0108
@SIOSTechEmail: [email protected]
29Copyright @ 2015 SIOS Technology Corp. All rights reserved.
Start a Free 30-Day Trial of SIOS iQ
http://us.sios.com/iq/cta/free-edition/