University of Toronto · As part of the University of Toronto Mississauga’s effort to create new...

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New Certificate Program Proposal

University of Toronto New Certificate in Continuing Studies Program

Section 1

Version Date: October 19, 2011

Faculty / Academic Division: University of Toronto Mississauga

Faculty / Academic Division Contact: Melissa Berger Program and Planning Officer Office of the Dean, UTM [email protected]

Department / Unit (if applicable) where the certificate will be housed:

Department of Management (UTM)

Department/Unit Contact: Cameron Clairmont Director Operations Department of Management, UTM [email protected]

Name of certificate program: Global Management Fundamentals

Anticipated start date of the certificate program: June 2012

Section 2

1. Executive Summary In an effort to meet growing demand for specialized business training in an international environment, the

Department of Management is proposing the Certificate in Global Management Fundamentals. The

program will be 7.5 weeks in duration (36 days of tuition), and will consist of intensive instruction in six

management areas. The program will focus on attracting undergraduate students, typically after the

equivalent of at least two full years of study in management- or business-related disciplines. The material

covered in the intensive program will provide enrichment for the students’ concurrent studies at their home

institutions. The instructional modules are designed to provide participants with an understanding of

business and management in a more global context, and will offer perspectives in the various management

disciplines that may not be available to them at their home institutions. Participants will live on campus

with students from other institutions, will receive instruction from UTM faculty, and will engage in

professional development activities. Participants may also undertake a Business Communication module,

running concurrently with academic coursework, which will provide them the opportunity to refine their

English language skills, and will help them to develop a discipline-specific vocabulary.

As part of the University of Toronto Mississauga’s effort to create new and innovative relationships with

universities abroad, and to further the University-wide objective of increased recruitment of international

students, the Global Management Fundamentals program will be drawn from selected institutions abroad.

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Participants will be drawn from students currently enrolled in business and management programs in top

universities in regions with emerging economies, with which UTM is developing strategic partnerships.

Initially, UTM will focus on creating partnerships with institutions in India, and if successful, recruitment

efforts will be expanded into other markets like China. The Office of the Vice President & Principal, UTM,

including the Director, International Academic Liaisons, will forge these partnerships in consultation with

the Office of the Vice-Principal Academic & Dean, and the Department of Management. This will ensure

that partnerships are only developed with high-quality universities in target markets, and will allow the

Global Management Fundamentals program to utilize the expertise of the local institution to identify their

top students for enrolment in the summer program. A growing number of undergraduate business students

in these regions are in need of specialized training in both a North American and a more broadly global

context. The Global Management Fundamentals program will provide participants with grounding in North

American business practices, as well as an opportunity to interact with business and management students

from other regions.

The Department of Management is prepared to offer this program as an element of its own long-term

academic plans. The certificate program will be self-funding. Any surplus generated by the program will

be used to enrich the Department’s current traditional degree program offerings. For example, the surplus

can be used toward the hiring of additional full-time, tenure-stream faculty members, that will allow the

Department to provide first-rate instruction in the certificate program, while also increasing the number of

sections taught in the degree programs by tenured and tenure-stream faculty members.

Since the Global Management Fundamentals program will operate as a “certificate program in continuing

studies,”1 participants will not be registered as University of Toronto students, will not receive academic

credit for coursework completed from the University of Toronto, and will not have a University of Toronto

transcript. Participants in Global Management Fundamentals may not enrol in any University of Toronto

specialist or major programs, and coursework completed during the summer program will not transfer to a

University of Toronto degree program. Upon satisfying the requirements of the program, participants will

receive a certificate of completion, issued conjointly by the Department of Management and the University

of Toronto Mississauga, but will not be recognized at Convocation. Participants’ home institutions may

choose to award an appropriate level of academic credit to those participants that complete the program.

2. Program Rationale The Certificate in Global Management Fundamentals program is designed to provide business and

management students from abroad with an opportunity to receive specialized instruction in business-related

disciplines to augment their undergraduate education at their home institutions. In addition to academic

enrichment, the program also provides an opportunity to develop soft skills to succeed in a competitive

international employment market upon completing their home programs. Global Management

Fundamentals will operate as a program intended primarily for international students. Initially, the

program’s efforts will be focused on admitting students from institutions in India, with which the University

of Toronto Mississauga is developing strategic partnerships. As the program expands, and as UTM’s

relationships with institutions abroad grow, the recruitment effort will be broadened accordingly.

The Global Management Fundamentals program consists of six in-class instruction modules as the main

component, with two secondary, value-added components, which provide instruction in business

communications and professional development:

1 See Policy on Diploma and Certificate Programs, 3(d); http://www.governingcouncil.utoronto.ca/policies/diploma.htm

http://www.governingcouncil.utoronto.ca/policies/diploma.htm















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Core Program Component: In-class Instruction

Participants in the program will receive intensive in-class instruction from Department of

Management faculty in six (6) essential management modules: International Business, Economics

of Business Strategy, International Financial Reporting Standards, Global Marketing,

International Finance and Cross-Cultural Organizational Behaviour.

Coursework will be offered as six (6) instructional modules, meeting daily for two hours over the

course of 3 weeks each, for a total of thirty (30) in-class hours per module. Modules will be

designed to include both lectures and tutorials. The amount of time apportioned to lectures and

tutorials will vary from module to module, but each module will generally consist of one (1) hour

of lecture and one (1) hour of tutorial time. Tutorial time allows students to complete

assignments in class with the support of a teaching assistant, and allows for a greater variety in

pedagogy. Attendance and a passing mark in all 6 modules are required in order to receive a

certificate of completion. Instruction conducted in this compressed format allows students who

are already engaged in business studies at their home institutions to build a more advanced base

of knowledge in the discipline, and exposes them to business and management in a global

context.

Value-Added (Non-Core Components):

1) Business Communications

Since the program is designed for international students who have a relatively high proficiency

with the English language, a Business Communications module will be included throughout the

duration of the program for those that may benefit from additional practice of business English

communications and conversational English practice. This module will develop business-specific

vocabulary. Students that are enrolled in this module will work with instructors from the Robert

Gillespie Academic Skills Centre. Students participating in this module will meet for English

conversation for two hours each evening. Group work within course modules, along with

community meals will also provide time for conversational English practice.

2) Professional Development

The Global Management Fundamentals program also includes time devoted to individual

professional development, particularly geared toward giving international students a competitive

advantage in the international job market. Professional development opportunities will include,

but not be limited to: a professional etiquette seminar, effective interview techniques, proper

résumé and cover letter writing for North American markets, and practical networking skills.

Professional development offerings will be conducted separately from classroom-based

instruction, on dedicated “Professional Development Days” set aside in the program schedule.

Global Management Fundamentals will be distinctive within the University of Toronto, across Canadian

higher education, and in comparison to peer institutions in North America. While the University of Toronto

does offer continuing education certificates in Management Fundamentals, these existing programs are

primarily intended to serve as “bridging” mechanisms for professionals trained in other disciplines, or

newcomers to Canada, who require additional training to convert foreign credentials.2

2 See School of Continuing Studies Course Calendar 2011-2012, page 23; or http://learn.utoronto.ca/bps/bmc.htm

http://learn.utoronto.ca/bps/bmc.htm













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An intensive summer program of this nature is unique in Canada, but several peer institutions in the United

States offer similar programs during their summer recess. Cornell University’s Dyson School of Applied

Economics and Management offers a 7.5-week Business Management Certificate3. The University of

California, Berkeley offers a 6-week program through its Haas School of Management4. The Graduate

School of Business at Stanford University offers a 5-week Summer Institute for General Management5.

These and similar programs at other U.S. institutions invite applications mostly from domestic

undergraduates or recently graduated students. The Global Management Fundamentals program provides a

similar level of instruction, at the same intensity, but presents a unique opportunity for students outside of

North America to receive instruction from world-renowned faculty and to benefit from exposure to North

American business practices.

Unlike the programs mentioned above, which are essentially stand-alone programs, Global Management

Fundamentals draws on the knowledge and experience of the international partner institutions of higher

learning to recruit top students. Participants will already be studying in an established business program

abroad, and their home institutions will be able to direct the most apt of those students into the summer

program. In this way, the large applicant pools provided by potential partner institutions will provide

scalability of the program from an intake of approximately 50-75 students in the first year, gradually

increasing the cohort size to its maximum capacity.

Additionally, the Global Management Fundamentals program provides desirable international experience

for students in the target market. The opportunity to engage in such experiences may be limited in the target

regions due to an overwhelming number of students competing for a limited number of opportunities for

traditional study abroad programs. The lack of availability of programs offering international experience,

particularly in business-related disciplines, makes a program like Global Management Fundamentals

attractive both to institutions searching for partnerships and individuals looking for opportunities.

Participants who complete the program will be able to return to their home institutions with a broader

experience of business practices in other cultures, and will be able to demonstrate their understanding of and

commitment to a rapidly globalizing business environment as they complete their own academic programs.

Upon graduation from their degree programs at their home institutions, completion of the program will also

signal to any potential employers that they have some understanding of the business world outside of their

own national markets, and will be conversant in the issues that arise in an international business context.

3. Need and Demand Higher education in emerging economies is growing rapidly to accommodate the need for skilled workers,

and particularly in the areas of management, accounting, finance and other related fields. Universities in

these regions, particularly in India and other rapidly developing economies, are quickly expanding to adapt

to this changing business environment. Many of these universities are eager to establish strategic

partnerships with institutions in the West, in order to foster collaborative learning, to provide their top

students with exposure to business practices outside their own contexts, and to meet the demand of a

growing number of students that exceeds the institutions’ capacity to enrol them. To this end, UTM is

working to establish working relationships with universities abroad that are expressing an interest in

programs like the Global Management Fundamentals certificate.

3 http://www.sce.cornell.edu/ss/programs.php?v=AEMCERT&s=Overview

4 http://www.haas.berkeley.edu/Undergrad/BASE/index.html

5 http://www.gsb.stanford.edu/sigm/

http://www.sce.cornell.edu/ss/programs.php?v=AEMCERT&s=Overview























http://www.haas.berkeley.edu/Undergrad/BASE/index.html

















http://www.gsb.stanford.edu/sigm/












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In addition to receiving advanced instruction from expert faculty members, the Global Management

Fundamentals program offers students additional benefits. Namely, business students in emerging

economies are keen to enrich their education at home with an understanding of North American and global

business practices. Students and university administrators alike are searching for programs that will

augment the instruction that students are receiving at their home institutions, as firms in India and other

emerging economies are highly export-oriented, and are looking to establish more robust connections with

international trading partners. Consequently, there is demand for graduates in management studies who

have an understanding of how to conduct business in the markets to which the firms are exporting. The

Global Management Fundamentals program also provides students with an opportunity to interact with each

other, building professional networks with students from outside their own local cultures, which they will

use in their future endeavours. The program also offers a cross-cultural learning experience for students

who otherwise might not be able to make connections outside of their local communities.

The Global Management Fundamentals program provides academic enrichment and immersion in North

American and international business practices along with built-in professional development programming.

Students will benefit from an expanded understanding of the global employment market, and the acquisition

of soft skills, such as effective networking, interview skills and professional communication. The

completion of intensive, high-quality academic work, along with professional development will

simultaneously improve their capacity to succeed in the labour market and to work effectively in

organizations by increasing their competence in business-related subject matter and their facility with

professional communications and comportment. Completion of an internationally focused program such as

the Global Management Fundamentals program will allow participants to demonstrate their familiarity with

issues that arise in a cross-cultural business environment, and will signal to potential employers a

commitment to international experience and learning.

4. Eligibility Requirements. The Global Management Fundamentals program is intended for undergraduate-level students from

institutions outside of Canada or the United States, who will initially be drawn from identified partner

institutions in India, with an eye to expanding into other markets when the program proves scalable. The

program is designed to benefit students that have limited experience of business culture outside of their

home environment both by immersing them in the North American context, and allowing them to interact

with other nationalities. Initially, recruitment efforts will focus on institutions with which UTM is

developing strategic partnerships. Suitable partner institutions will be identified and fostered by the

Director, International Academic Liaisons.

Students from partner institutions will typically be admitted to the program after they have completed the

equivalent of at least two full years of undergraduate study in management, business or other related

disciplines. Applicants who have completed a foreign bachelor’s degree in a management-related field, and

who are recommended by their home institutions may also be admitted. Admission to the program after a

minimum of two full years of study ensures that students have been exposed to the basic Management

subject areas, such as Finance, Accounting, Economics, Quantitative Methods and Marketing at the

Introductory level. The instructional modules will be designed with an understanding that program

participants will be top students that have a basic knowledge of the various management subject areas, but

the course content will be allowed to evolve as we gain more experience with the students in the program.

Students, where necessary, must also ensure that they meet the eligibility requirements for a visitor’s visa,

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as detailed by Citizenship and Immigration Canada.6

Official transcripts or formal letters of recommendation from degree-granting institutions, detailing

coursework completed and/or in progress, will be accepted as proof of academic eligibility for the program.

5. Admission Requirements The Global Management Fundamentals program is proposed as an academic enrichment program for

undergraduate students who are already engaged in the study of business-related disciplines from top

international institutions. In-class instruction is intended to build on a basic foundation of study in the

management disciplines, providing exposure to more advanced management topics and creating an

opportunity for a cross-cultural experience of the business world.

Because the summer program will be intensive, students must have achieved a high level of proficiency in

the management disciplines. Such proficiency is demonstrated by a grade equivalent to at least B (70%) on

the University of Toronto scale in all coursework at their home institution. This standard represents a high

expectation of incoming students, and will ensure that the most highly prepared and apt students are

admitted to the program.

In order to keep pace with the academic material, and to function well in Toronto, students must

demonstrate a solid proficiency in English to be admitted. It is expected that the majority of participants in

the program will be drawn from institutions where the language of instruction and examination has been

English. In this instance, an official statement from the participant’s institution will be required, confirming

the use of English as the language of instruction and examination. For students that do not receive

instruction in English at their home institutions, English proficiency must be demonstrated by achieving a

minimum result on a standardized test of written and/or spoken English, such as the Test of English as a

Foreign Language (TOEFL), International English Language Testing System (IELTS) or vel sim.7 In the

case of a TOEFL, for example, the minimum required score on the paper-based exam would be 600, along

with a 5.0 on the Test of Written English.

6. Program Requirements Instructional Modules:

The Global Management Fundamentals certificate will be comprised primarily of the following six (6)

instruction modules:

1. International Business

Focuses on developing an understanding of the fundamentals of doing business in an international

environment. It applies management theory (e.g. trade theory, modes of entry, foreign direct investment,

theory of the multinational) to the strategic management problems of organizing business in the

6 http://www.cic.gc.ca/english/visit/apply-who.asp ; An F-1 Student Visa is not required for programs less than 6 months in duration.

7 Please see the University of Toronto’s English Language Requirements for undergraduate admission, available at the following:

http://www.adm.utoronto.ca/adm-awards/admissions/info/p1.action?domain=adm&page=ept, and English Facility Requirements for

graduate admissions at: http://www.gradschool.utoronto.ca/Admission_Requirements/english-proficiency-

requirement.htm#exemptions

http://www.cic.gc.ca/english/visit/apply-who.asp



















http://www.adm.utoronto.ca/adm-awards/admissions/info/p1.action?domain=adm&page=ept

http://www.gradschool.utoronto.ca/Admission_Requirements/english-proficiency-requirement.htm#exemptions

http://www.gradschool.utoronto.ca/Admission_Requirements/english-proficiency-requirement.htm#exemptions

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international arena. Students will learn to evaluate the ways in which cultural, political and legal

environments affect international trade and business transactions. As an introduction to the current

issues surrounding international trade, students will be introduced to the major international trade

agreements (e.g. GATT and NAFTA), as well as important international trade organizations (e.g. the

European Union and the WTO). Students will be evaluated on the basis of an assignment completed in

class and handed in to the instructor for grading, as well as a final examination.

2. Economics of Business Strategy

This module examines how firms select markets and technologies, compete with each other, and

organize themselves internally. Major theories of industrial organization will be reviewed. Models of

imperfect competition and their implications for strategy will be introduced, including monopolies,

monopsonies, dominant firms and cartels. Implications of the various competition models will be

examined, specifically competition based on price, quantity and location. We study the actions of firms

that are designed to reduce competition by actual and potential rivals. This strategic behaviour includes

price discrimination, mergers, predatory pricing, franchising, and strategic use of information, among

others. Antitrust legislation and policies will be examined, including discussions of joint ventures and

mergers, and the legal ramifications of such ventures. We then examine conditions under which

regulators consider certain practices to be detrimental and the policy tools that are used to curb harmful

practices. Students will be evaluated by in-class assignments and a final examination.

3. International Financial Reporting Standards (IFRS)

This module will provide an understanding of financial reports, and their use for investment and

management decisions. Particular attention will be given to the development of IFRS as a complement

to or replacement for the Generally Accepted Accounting Principles (GAAP). Students will learn to use

IFRS financial statements, and analyze statements prepared in an international environment.

Participants will be introduced to the development of IFRS and the regulatory issues involved with the

transition from national standards to IFRS. Students will be prepared to evaluate new standards and

amendments to IFRS that are issued under the annual improvements project. Cases will be used to

enhance problem-solving skills and will integrate ideas from finance, management and financial

accounting and other areas of study. Students will be evaluated on the basis of performance on in-class

case assignments and a final examination.

4. Global Marketing

This module provides an introduction to the basic concepts of market definition, consumer behaviour,

and the principal marketing functions: product line development, pricing, distribution, promotion,

salesforce management, advertising, research, and planning. Application of these foundational concepts

to contemporary international economic systems. Students in this module will learn the value of market

research and the challenges to be overcome by developing a sound export market entry strategy. Export

planning, pricing and promotion policies, and logistics concerns will all be considered. Students will

develop, in groups, a marketing plan, which will be submitted as an assignment. Students’

understanding of theoretical material will also be evaluated with a final examination.

5. International Finance

This module introduces students to the topic of investments from an institutional and international point

of view. This module deals with financial valuation models, capital budgeting decision-rules, the

problem of investment under uncertainty, optimal financial structure of the firm. The characteristics of

debt, equity and other financial instruments such as options are also analyzed with an eye toward

transnational operations. Students will also be introduced to the concepts of foreign exchange rates and

foreign exchange markets, currency futures, currency options and global derivative markets.

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Macroeconomic principles and policies will be reviewed, along with international portfolio management

and investment practices of multinational firms, to familiarize students with the practical aspects of the

international finance field. Students will be evaluated on the basis of in-class assignments and a final

examination.

6. Cross-Cultural Organizational Behaviour

This module uses concepts from psychology and the social sciences to understand processes of

managing and organizing, this module will explore life in organizations, the analytical tools that can

help make sense of the behaviours exhibited by organizational members, and approaches to becoming

an effective organizational member. The key issues of behaviour in organizations will be addressed

from a cross-cultural perspective. Students will learn how different cultural and environmental contexts

can affect communication and cooperation across cultural boundaries. Students will investigate the

current theoretical perspectives in the field, and will learn to apply these approaches to real-world

scenarios through the discussion of cases and simulations. Evaluation in this module will be based on a

written group assignment and a final examination.

Methods of Evaluation

Evaluation is based on performance in class, including the results of tests and in-class assignments.

Modules will be graded on a Pass/Fail basis. Participants will receive grades of “High Pass,” “Pass,” or

“Fail.” Participants must obtain at least a “Pass” in all modules to receive a certificate of completion. In

order to receive a “Pass,” participants must receive an average of at least a 50% (D-) on all tests and

assignments. This is the minimum standard accepted by the University of Toronto Mississauga for students

in its undergraduate programs.8 Requirements for “High Pass” may vary, as they will be determined by

each instructor, but a mark of “High Pass” will typically be assigned to student that receives a 77% (B+) or

higher in the module. It is expected that the admissions criteria will ensure that participants are able to

succeed in the intensive course of study offered by the program. While every effort will be made by the

module instructors and support staff to ensure student success in the instructional modules, there may

occasionally be students that are unable to pass all instructional modules. In these instances, a certificate of

completion will not be issued.

As a certificate in continuing studies program, no University of Toronto transcript or diploma parchment

will be issued.

To augment in-class instruction, participants may also engage in a Professional Business Communications

seminar, which runs concurrently with the academic modules:

The purpose of the Professional Business Communications seminar is to enrich the classroom experience of

international participants in the Global Management Fundamentals program. Since it is expected that

participants will already have a high degree of proficiency in the English language, the Professional

Business Communications seminar will aim at developing a more robust discipline-specific vocabulary, and

will provide participants with an opportunity to practice in conversation with other students from different

regions.

Rather than rely on the traditional English Language Learning (or ESL) model, the Professional Business

Communications seminar will involve a mixture of instruction, aimed at increasing discipline-specific

vocabulary, while also including a focus on conversational English. The latter will be encouraged through

8 Please see the UTM Academic Calendar: https://registrar.utm.utoronto.ca/regcal/WEBGEN94.html

https://registrar.utm.utoronto.ca/regcal/WEBGEN94.html

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social activities and organized discussions that are facilitated by a group of instructors trained in the

teaching of English as a foreign language. The Department of Management will engage the Robert

Gillespie Academic Skills Centre, which will provide English language instructors on a contracted, cost-

recovery basis.

As the program expands, and begins to take in students from different regions with varying levels of

proficiency in the English language, the Professional Business Communications module will be adjusted to

accommodate a wider range of instructional needs. This expansion will take into account the experience

obtained from the initial cohorts of participants to develop best practices for this type of program.

In addition to the required instructional modules, participants will be required to attend two day-long

professional development seminars, as well as a professional etiquette seminar early in the program. These

seminars will be led by external vendors, with whom the Department of Management will contract for their

services.

Please see Appendix A for a full program schedule.

7. Learning Outcomes Upon completion of the Global Management Fundamentals program, the participants will have developed

an understanding of how business is conducted specifically in North America and, to a lesser extent, in the

rest of the world. Presentation and discussion skills in English as well as the analysis of business cases will

be developed and demonstrated in case discussions and presentations made in class under the supervision of

the instructor and teaching assistants. We expect that, upon successful completion of the program,

participants will exhibit the following qualities:

1. Depth and Breadth of Knowledge

Participants in the Global Management Fundamentals program will be able to demonstrate a basic

knowledge of the issues and obstacles facing an increasingly cross-cultural and global marketplace. They

will be able to express an understanding of the mechanisms of international finance, and will be able to

discuss intelligently the process of marketing and trade in a global context. Participants will also

understand the nature of business in a North American context, and will be able to draw comparisons with

the business culture in their own professional situations. We expect that participants will also be able to

relate the concepts learned in the program to broader areas of study, such as Economics and Strategy, to

enrich their studies of Management-related disciplines in their home institutions.

2. Application of Knowledge

Participants will be able to make informed judgments in accordance with the major theories and methods of

the subjects of study. In particular, they will be able to organize and evaluate accounting-related data, and

will be able to apply that knowledge according to accepted international financial reporting standards

(IFRS). Students will also be able to use the theoretical basis provided in the instructional modules,

particularly in Global Marketing and Cross-cultural Organizational Behaviour, to frame appropriate

questions about the environments and markets within which they work, and to propose solutions based on

those theories and models.

3. Professional Capacity and Potential

Participants in the program will acquire an appreciation of how their areas of study relate to their personal

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and professional development. By engaging a broad range of instructional modules in the Management

disciplines, participants will be able to assess their own strengths in the various subject areas, and will be

able to make informed decisions regarding their chosen professions, and their potential for success therein.

8. Consultation A. The development of the Certificate in Global Management Fundamentals has emerged from an

ongoing conversation with the Office of the Vice-President and Principal. The Principal has

indicated his own interest in and commitment to developing strategic partnerships with institutions

of higher education abroad. The Global Management Fundamentals program is one part of the

Principal’s plan to implement these partnerships.

B. The proposal has been presented to the School of Continuing Studies as part of a conversation with

the Office of the Vice President and Principal, UTM. Upon consultation, there were no objections to

the launch of this new program and indeed the School of Continuing Studies is in support of this

initiative

C. The Vice-Dean, Academic of the Rotman School of Management, has reviewed the proposal and

has no objections or concerns.

D. The Robert Gillespie Academic Skills Centre has been consulted regarding the development of a

business communications component for the program. The Director of the RGASC is supportive of

the proposal and has outlined the teaching resources and support that would be required to sustain a

program of this type. The outline is attached as Appendix B.

E. Student Housing and Residence Life has been consulted regarding the use of campus facilities for

participants in the program. The program will allow the University to take advantage of space that

is unutilized, or under-utilized during the summer months. Additionally, Hospitality and Retail

Operations has also been consulted to determine the feasibility of providing sufficient meal service

for participants in the program. Housing and Hospitality have both confirmed the availability of

resources for the duration of the program. Concerning housing, a per-person, per-day charge will

cover the cost of a room in an on-campus residence (likely Oscar Peterson Hall) and will include

weekly linen service, internet access, and three loads of laundry per week. Community assistants

will be made available to participants for support as they adjust to living in a new environment, and

will provide occasional programming and activities for participants. The meal plan will include

three daily meals on weekdays, two meals on weekends, and a nightly tea and snack service. Room

and board charges will be included in the flat program fee.

9. Resources: As an early step in the development of long-term partnerships between UTM and educational institutions

abroad, the Certificate in Global Management Fundamentals program will begin its inaugural year with a

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small cohort of participants. The initial intake for the first year is expected to be between 50 and 75

participants. After its initial run, the program is scalable over the course of several years to a full

complement of approximately 500 students. Capacity will grow incrementally as a result of increased

recruitment efforts on the part of the Director, International Academic Liaisons, and the creation of

additional partnerships with foreign institutions. Increased student demand in institutions of higher

education in the regions identified for participation in this program is rapidly outpacing supply. Institutions

abroad are eager to create value-added experiences for their students. The Global Management

Fundamentals program seeks to help meet this demand by inviting the top students from an increasingly

large applicant pool to attend the program.

Additional resource considerations are as follows:

A. In order to be effective, the program will require the equivalent of one (1) FCE teaching support for the

Academic Director.

B. The program can be accommodated with the equivalent of three (3) FCE to be taught by faculty on an

overload basis.

C. Since the program will run during the summer months, it will make use of space on the UTM campus

that is currently underutilized. No additional instructional space will be required. As the program

grows, administrative space will need to be provided for the continued operation of the program, e.g.

office space for support staff.

D. As visa holders in Canada, students will be required to purchase a University Health Insurance Plan

(UHIP) policy for the duration of the program. The policy cost is included in the program fee.

F. Instruction modules will be self-contained, with all cases and materials provided for the participants in-

class. Additional library resources will not be required for participants in the program.

G. Since participants in the program will not be registered as University of Toronto students, registrarial

services will be housed within the Department of Management. This arrangement will be similar to the

processes already in place for graduate and professional programs at UTM.

H. Should they wish to do so, participants in will be allowed to access Recreation, Athletics and Wellness

Centre (RAWC), provided that they pay an additional membership fee. This fee is in addition to the

program fee, and is paid directly to the RAWC.

Table 1: Detailed listing of committed faculty Faculty name and rank Home unit Area(s) of Specialization Mihkel Tombak, Professor Department of Management Economics, Strategy

Eckhard Schumann, Lecturer Department of Management Accounting

Soo Min Toh, Associate Professor Department of Management Organizational Behaviour

Louis Florence, Lecturer Department of Management Finance

Irene Wiecek, Senior Lecturer Department of Management Accounting

a. Space/Infrastructure

The Campus Timetabling Officer in the Office of the Registrar has indicated that classroom space can be

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made available for the program, provided that requests for such space are made in a timely manner prior to

the setting of the summer course timetable in January. We do not anticipate any problems meeting this

requirement.

10. Governance Process:

Developed:

August 2, 2011

Levels of Approval Required

Decanal Sign Off

Unit Approval

Faculty/Divisional Council

Submission to Provost’s Office Report to AP&P Report to Ontario Quality Council

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7:00amCOMMUNITY BREAKFAST: SERVED 7:00AM until 8:30AM COMMUNITY BREAKFAST: SERVED 7:00AM until 8:30AM

8:00am

9:00am

10:00am

11:00amCOMMUNITY LUNCH: SERVED 11:00AM until 12:30PM COMMUNITY LUNCH: SERVED 11:00AM until 12:30PM

12:00pm

1:00pm

2:00pm

3:00pm

4:00pm

5:00pm

6:00pm COMMUNITY DINNER: SERVED 5:30PM until 7:00PM COMMUNITY DINNER: SERVED 5:30PM until 7:00PM

7:00pm

8:00pm

9:00pm TEA/SNACK SERVICE: AVAILABLE 8:30PM until 9:30PM TEA/SNACK SERVICE: AVAILABLE 8:30PM until 9:30PM

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July

Appendix A - Global Management Fundamentals Schedule

International Financial Reporting Standards

Economics of Business Strategy

June

Sum

mer P

rogram M

ove-Out

International Finance

Cross-Cultural Organizational

Behaviour

Global Marketing P

RO

FES

SIO

NA

L DE

VE

LOP

ME

NT

Sum

mer P

rogram M

ove-In

Sum

mer P

rogram O

rientation

International Business

Professional E

tiquette

International BusinessInternational Business


International Financial Reporting

Standards


International Financial Reporting Standards

Global Marketing

Cross-Cultural Organizational Behaviour

Professional Business

Communications

Professional Business Communications


Communications



Sum

mer P

rogram Aw

ards Cerem

ony


Canada D

ay U

niversity Closed



Communications

Global Marketing Global Marketing




Behaviour


Behaviour

PR

OFE

SS

ION

AL D

EV

ELO

PM

EN

T

Appendix B

Department of Management Certificate in Global Management Fundamentals, Language Support Component The present proposal is for an instructional delivery structure to accommodate language support and development to support up to 150 international students with English as a strong language (but not as a foreign language) over the duration of the 7.5 week long "Summer Certificate in Global Management Fundamentals" (SCGMF) proposed by the Department of Management. The proposal packages a series of one-time only lectures and repeated/rotated smaller group seminars and workshops within the constraints of an evening session in order to minimize instructor time and preparation time for a closely coordinated team of one instructor and two Teaching Assistants. The following six units are proposed (with no take-home written assignments, given the compressed structure of the SCGMF, the late hour of the scheduled sessions under the Language Support Component, and the support status of the Language Support Component, which will not be used to assess standing in the SCGMF): 1. Vocabulary: An initial 1.5h lecture and set of two one-hour workshops (37 students) to impart discipline-specific vocabulary in finance (the specialized lexicon which poses greater problems to MGT220 students). The first week of the Language Support component program will develop appropriate, discipline-specific vocabulary in three areas: general finance, advanced corporate étiquette vocabulary, and business/marketing. 2. Cross-Cultural Communication: In Week 2, a combination of a 1.5h lecture and a set of three seminars (50 students, 2h) will present basic notions in cross-cultural communication and use a scenario based approach in seminars to develop student awareness of the North American business context. 3. Critical Reading: The ability to read professionally authored, discipline-specific discourse is a key skill to develop for students in the SCGMF. In Weeks 3 and 4, the Language Support Component (two 1.5h lectures and six rotated 2h seminars) will develop students’ abilities to perform close and critical reading of discipline-specific texts related to Business Strategy, International Business, International Financial Reporting Standards, and to understand and orient themselves through complex questions and arguments in finance- and business-related texts. 4. Writing Development: Synthesizing scientific studies in finance with convincing, analytical arguments is a foundational skill for students in management. In Weeks 5 and 6, the Language Support Component (two 1.5h lectures and six rotated 2h seminars) will expose students to models of constructing logical analyses and arguments, and exercise these skills by analyzing discipline-specific articles as well as by deploying various logic games and critical skill exercises. 5. Presentations: The Language Support Component will culminate in a week of short student presentations on the Global Marketing of a product of their choice to their peers (17 per 2h workshop). Within a specific prescribed presentation format (such as a "dork short lightning talk" of five minutes, five slides), they will get opportunities to hone their oratory skills and practice time management for marketing-related presentations. 6. A weekly Friday movie night and debate: Students will be given the opportunity to watch Hollywood business-related movies and participate in a discussion under the leadership of a Teaching Assistant after the movie. Movies such as Risky Business (1983), Wall Street (1987), The Hudsucker Proxy (1994), The Associate (1996), The Insider (1999), The Corporation (2003), Michael Clayton (2007), There Will Be Blood (2007), Flash of Genius (2008), Capitalism: A Love Story (2009) could be selected.

Appendix B

Staffing Instructor: 45 hours of content delivery (five lectures and eighteen seminars) will require some 40h preparation that will vary, depending on the experience of the instructor. 100 hours is likely a sufficient amount to ensure highest-quality programming from an experienced instructor. This will likely be a Writing Instructor I position. Teaching assistants: The two TAs should be senior PhD students with a strong background in language learning & teaching and writing. Summary (staffing costs covered by the SCGMF) • Instructor: 120 hours (45 hours contact, 40 hours preparation, 10 hours of administrative duties, and 25 T.A. training/synchronization) • TA: 2 x 90h = 180 hours (44 hours contact, 23 hour preparation, 20 hours training) (see attached for detail) For each extra tutorial of 50 added over the initially planned 150 certificate students, an extra T.A. (90h) will be necessary.

Dura%

onGroup

size

Instructor%me

T.A.%

me

Instructorprep

T.A.prep

Week1

day1

1.5

150

1.5

3day2

Worksho

pA

Worksho

pB

Worksho

pC

Worksho

pD

137

43

4day3

Worksho

pA

Worksho

pB

Worksho

pC

Worksho

pD

137

43

4

Week2

day1

1.5

150

1.5

3day2

SeminarA

SeminarB

SeminarC

250

24

36

day3

SeminarC

SeminarA

SeminarB

250

24

day4

SeminarB

SeminarC

SeminarA

250

24

day5

Fridaym

ovienight&Deb

ate

215

02

2

Week3

day1

1.5

150

1.5

3day2

SeminarA

SeminarB

SeminarC

250

24

36

day3

SeminarC

SeminarA

SeminarB

250

24

day4

SeminarB

SeminarC

SeminarA

250

24

day5

Fridaym

ovienight&Deb

ate

215

02

2

Week4

day1

1.5

150

1.5

3day2

SeminarA

SeminarB

SeminarC

250

24

36

day3

SeminarC

SeminarA

SeminarB

250

24

day4

SeminarB

SeminarC

SeminarA

250

24

day5

Fridaym

ovienight&Deb

ate

215

02

2

Week5

day1

1.5

150

1.5

3day2

SeminarA

SeminarB

SeminarC

250

24

36

day3

SeminarC

SeminarA

SeminarB

250

24

day4

SeminarB

SeminarC

SeminarA

250

24

Week6

day1

1.5

150

1.5

3day2

SeminarA

SeminarB

SeminarC

250

24

36

day3

SeminarC

SeminarA

SeminarB

250

24

day4

SeminarB

SeminarC

SeminarA

250

24

day5

Fridaym

ovienight&Deb

ate

215

02

2

Week7

day1

Worksho

pA

Worksho

pB

Worksho

pC

250

24

day2

Worksho

pC

Worksho

pA

Worksho

pB

250

24

day3

Worksho

pB

Worksho

pC

Worksho

pA

250

24

Totals

5545

8839

46

Vocabu

lary

Presen

ta6on

s

Wri6ngdevelop

men

t2

Wri6ngdevelop

men

t1

Cri6calreading2

Lecture

Lecture

Lecture

Lecture

Lecture

Lecture

Cri6calreading1

Cross‐culturalcom

mun

ica6

on

Appendix C – Instructor Biographies

Certificate in Global Management Fundamentals – Identified Instructors

Mihkel Tombak, B.A.Sc., M.B.A., A.M., Ph.D., Professor

Mihkel’s academic and research interests are in Economics and Business Strategy. In

addition to his service as Chair of the Department of Management and Director of the

MMI program, he serves as HATCH Chair in Technology Management and Strategy at

The University of Toronto. Previously he has served on the faculties of: European

Institute of Business Administration (INSEAD) in Fontainebleau, France; University of

British Columbia; Helsinki School of Economics; and, Queen’s University in Canada.

He has published articles in journals such as The Economic Journal, Journal of Industrial

Economics, International Journal of Industrial Organization, Management Science, and

Journal of Economics and Management Strategy. Mihkel is an Associate Fellow of the

Centre interuniversitaire de recherche en analyse des organizations (CIRANO) in

Montreal. He is also an Affiliate Professor at the European School for Management and

Technology (ESMT) in Berlin.

Eckhard Schumann, B.Com., DIFA, CA, Lecturer

Eckhard has been a practicing accountant since 1989. He gained invaluable business

experience working for major accounting firms, both in Canada and South Africa. During

this time Eckhard has been exposed to various business sectors and has been able to

incorporate this experience in his teaching. Eckhard also specialized in investigative and

forensic accounting and practiced in this area for a number of years. Since obtaining his

CA designation, Eckhard has also been involved in the training and education programs

of various accounting firms. He has taught at prestigious universities in Canada and

internationally. His primary teaching interest is the training and education of future

professional accountants through the use of simulations and other teaching techniques.

Eckhard has conducted research in the market for audit services in South Africa and has

presented his research results at various conferences.

Soo Min Toh, B.B.S., Ph.D., Associate Professor

Soo Min Toh's main research interests deal with the interactions of sojourners with their

host country co-workers and supervisors. She is interested in how these relationships

affect the psychological, socio-cultural, and economic adaptation of the sojourners. She is

also interested in the role of social undermining in determining the outcomes of

immigrants. Currently, Soo Min is engaged in a research project funded by the Social

Sciences and Humanities Council examining how the experiences of new immigrants in

Canada affect their long-term career success. Soo Min’s research has been published in

premier journals such as the Academy of Management Review, the Journal of Applied

Psychology, and Psychological Science, as well as numerous international conferences.

She currently serves on the Editorial Board of the Journal of World Business. She has

taught courses in international management, as well as courses and workshops in

organizational behaviour and human resource management since her appointment to

UTM in 2003.

Appendix C – Instructor Biographies

Irene Wiecek, B.Com., CA, Senior Lecturer

Irene's interests lie in the area of international accounting and multiple intelligences as a

framework for accounting education. She is the Canadian co-author of the widely-used

text Intermediate Accounting, now in its ninth edition. Awarded the Master of

Management and Professional Accounting (MMPA) award for Teaching Excellence in

2004 & 2006. Irene is a Fellow of the Chartered Accountants of Ontario and Canada and

is a Senior Lecturer in Accounting at UofT Mississauga with a cross appointment to the

Rotman School of Management. She has also taught at the Institute of Chartered

Accountants of Ontario (ICAO) School of Accountancy for many years. Chair of the

Canadian Academic Accounting Association's Canadian Institute of Chartered

Accountants (CICA) Exposure Draft Response Committee for the past 5 years. Director

of CICA's In-Depth Generally Accepted Accounting Principles (GAAP) Program and the

Ontario representative on the CICA Qualifications Committee which oversees Chartered

Accounting education in Canada. Irene is also the Associate Director of the Master of

Management and Professional Accounting Program and Co-director of the ICAO/Rotman

Centre for Innovation in Accounting Education.

Louis Florence, M.Sc., M.B.A., Ph.D., Lecturer

Louis has served as the President of his own software training firm for approximately

twelve years. He has held senior management positions within several national training

corporations after the acquisition of his firm. His particular interests within the field of

finance include corporate finance, financial management, and specifically the efficient

market hypothesis. Dr. Florence completed his doctorate at the Ontario Institute for

Studies in Education (OISE), where his research interests focused on the value of

graduate management education (the MBA degree) for those who obtain this particular

degree and to the organizations where they are employed, which leads to the prosperity of

the Ontario economy. Dr. Florence has taught a variety of course in mathematics and

actuarial science for the University of Toronto, and finance courses both for the

Commerce program, and the Rotman MBA program.

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