UNIVERSITY OF OREGON CAMPUS EXCHANGE 2010 BRIEFING Fall 2011.
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Transcript of UNIVERSITY OF OREGON CAMPUS EXCHANGE 2010 BRIEFING Fall 2011.
UNIVERSITY OF OREGONCAMPUS EXCHANGE 2010 BRIEFING
Fall 2011
Meeting Agenda
Outcomes Exchange 2010 Timeline Update Design Overview Demonstrate functionality Discuss administrative responsibilities Migration
pre-requisites steps
Next steps for IT Units
Timeline Update
Design Overview
Design Objectives Multi-site high availability Consolidated management IDM Integration Distributed Administration Distributed Support
Hardware
Device Role
2 x F5 Big IP LTM 3900 Production Load Balancer Pair
12 x Dell R610 CAS/Hub Server/Mailbox
4 x Netapp 3140 Production Storage
2 x Cisco 4948 Storage Network
6 x Cisco 2960 GS Exchange Customer Network
Mailbox Database Layout
Storage Performance Testing
Load testing was at full production estimates. Subsequent tests at higher load levels showed no increase in storage latency. Future plan to upgrade to 10G networking
Client Performance Testing
Client testing shows results for 50% of total production environment (site redundancy)
Service Level Agreement
Service Level Agreement will be posted shortly on IT website http://it.uoregon.edu/systems/services/exchange/sla
Design target of 99.999% availability – 5-6 minutes of user-impacting unscheduled downtime per year
Exchange 2010 Access URLs
Purpose URL Port/Protocol
Outlook Email Client Support for Outlook 2007 and 2010
autodiscover.uoregon.edu
MAPI protocol (UOnet only)RPC over https (port 443)
Mobile support using ActiveSync technology
sync.uoregon.edu 443
IMAPv4 access to Exchange Mailboxes
exchange.uoregon.edu
993
Outlook Anywhere exchange.uoregon.edu
443
Outlook Web Access (OWA)
outlook.uoregon.edu 443
Live Environment Demo
Show live production environment Show Outlook Web Access
https://outlook.uoregon.edu IE Firefox Safari
Upcoming Changes
Global Address List Autodiscover IDM synchronization Mail flow/Routing into Production
Global Address List Changes Administrative Approval Received Development work necessary to ensure we
are protecting FERPA protected data Announce changes one week in advance GAL updates will propagate over a normal
weekend Send out announcement after all GAL
changes are complete September 9th- 11th – GAL changes for all
Staff and Faculty goes live Student GAL may be implemented during
quarter 4 of 2011
Autodiscover Changes
The Autodiscover service does the following: Provides access to Exchange features for Outlook
2007 or Outlook 2010 clients that are connected to your Exchange messaging environment.
Uses a user's e-mail address and password to provide profile settings to Outlook 2007 or Outlook 2010 clients and supported mobile phones.
Autodiscover service is inconsistently functioning Microsoft does not support autodiscover with 2003
mailboxes On an announced date we will cutover
autodiscover URL to point to the production environment (go-live date)
Exchange Mail Routing - Today
Exchange Mail Routing – Go-Live
Controlled by Identity Manager
Microsoft Exchange Support
Supported Exchange Account Types
Phase I – Fall 2011
Phase II – Winter 2011
Account Type
Person Accounts
Non-Person Accounts with DuckID’s
Account Type
Mail enabled groups (Distribution Lists)
Public Folders
Resource Accounts
Exchange Administrator Approval Form
Role Base Access Control
IDM Integration
From the Exchange Scope and Vision “Centralized Identity Management –
consistent and automated provisioning of client access through integration with the central Identity Management infrastructure.”
“Identity Management: Access to Exchange must be managed based on the rules and practices in use for the current central email offering.”
Access by Affiliation
Provisioning
Departmental Exchange Administrator will Exchange enable managed accounts in their OU through the IDM interface
Mailbox is automatically created with a 2GB quota – increases available upon request
.forward file is automatically updated to point to the correct Hub Transport Server
At the end of the provisioning event, an email notification will be sent to the Exchange Admin and the OU Admin.
De-provisioning
Exchange access can be manually removed prior to automatic de-provisioning.
De-provisioning of Exchange will happen automatically when a users affiliation changes such that they no longer are eligible for access.
De-provisioned accounts will have their mailboxes detached and retained for 75 days
Exchange will automatically remove detached mailboxes after 75 days.
Email notifications will be sent to the end user as Exchange starts to de-provision from the end user. These will follow the same configuration as the notifications associated with our current Email role.
IDM Interface
Click here
IDM Interface
Click here
Migration
Pre-Requisites Migration Types
2003 to 2010 Migration IMAP to 2010 Migration Ongoing Migrations
Migration Pre-Requisites
Active Directory OU IT Unit will assume Tier I and Tier II
responsibilities Designate a qualified and approved full-
time IT professional as delegated Exchange Administrator
Must have all email to be migrated stored in an online 2003 mailbox or centrally managed IMAP account
Migration Spreadsheet
2003 – 2010 Migration
Exchange
2010
IMAP to 2010 Migration
Exchange
2010
Ongoing Migrations
Users that have their mailboxes migrated from Exchange to IMAP will also be subject to additional migrations when affiliation status changes
Users will be given a self-remediation web-accessible tool to self migrate their email between environments on affiliation changes
IMAP to Exchange Migration Tool
IMAP to Exchange Migration Tool 2
IMAP to Exchange Migration Tool 3
Migration Checklist
Caveats/Considerations
Only Exchange mailboxes with existing DuckID’s will be supported for migration at go-live
Public Folders, Mail Enabled Groups (Distribution Lists), and Resource accounts are Phase II
Some of these processes are subject change
More Information
http://it.uoregon.edu/systems/services/exchange
Questions?
Acknowledgements