U N I V E R S I T Y O F G E O R G I A

Presented by: EITS StaffSummer 2015

Orientation: Parent Session

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Welcome to UGA!• EITS is the central IT department at UGA• We support:• UGAMail• Athena • eLearning Commons• the PAWS-Secure wireless network • computer labs • print kiosks • the UGA vLab• the official UGA mobile app

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Contact the EITS Help Desk• Call us at 706-542-3106• Email us at

helpdesk@uga.edu• Visit us at

eitshelpdesk.uga.edu to find answers to your questions online• Live chat available

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EITS Student Guide• Student Guide, Tech

Checklist: newtocampus.uga.edu

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UGA Mobile App• Download from App Store for

iOS devices, Google Play for Android• Bus arrivals, dining hall meal

planner, rec sports schedules, athletic scores, news, building locator, majors search, library resources, student accounts, Bulldog Bucks and the UGA Bookstore.• Visit mobileapps.uga.edu

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Get Connected• Student Technology

Support (STS) can help your student get connected in the residence halls during Housing Move-in.• Contact the EITS Help Desk

for assistance.• Use the preferred wireless

network, PAWS-Secure.• Don’t forget to bring an

Ethernet cord to campus.

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Do not bring a wireless router• Routers, switches, hubs and

wireless printers interfere with PAWS-Secure• Don’t need a router to connect

to PAWS-Secure – just a MyID and password.• Use a USB connection with

wireless printers

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Cable TV in the residence halls• University Cablevision is an all-digital cable TV service• Look for labels on TV like:• Digital ready• Integrated Digital Tuner• DTV, HDTV or QAM

• Or purchase a digital converter: • Channel Master• iView

• Find more information and a channel listing at: http://eits.uga.edu/network_and_phones/cable_tv/requirements/

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Campus Learning Resources• EITS computer labs: MLC,

Brumby Hall, Creswell Hall, Family Housing, Rooker Hall and Building 1516, O-House, Russell Hall. Computer labs also at Main Library and Science Library.• Digital Media Lab at the MLC• Borrow a video camera, digital

camera, iPad, Kindle and other equipment at the MLC.

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Print Kiosks• Cloud-based printing

option on campus• Allows students to send

documents from their computer, laptops or mobile devices and print their documents when ready at kiosks• Higher quality paper and

ink• Visit printkiosk.uga.edu

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Free Microsoft Products• UGA students, faculty and

staff can download and install Office 365 ProPlus for FREE• Microsoft Word, PowerPoint,

Excel and more• Windows, Mac operating

systems and Android devices• Install on up to 5 devices• More information at

http://office365.uga.edu

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Office of Information Security• Visit infosec.uga.edu

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Safer Computing: Passwords• Don’t give your passwords to anyone.• UGA MyID passwords must be at least eight characters long

and include at least one special character (!$#@) and one number (1234).• Test how “strong” your password is at

howsecureismypassword.net• Password Managers such as LastPass, Dashlane, KeePass

can be helpful for creating and storing strong passwords for every account.

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Safer Computing: Phishing• Phishing is a scam designed to steal

your identity.• Phishing scams tend to look “official.”• Students are highly vulnerable.• UGA will never ask your student for

their password.• When in doubt, contact the EITS Help

Desk.

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Safer computing: Wireless networks• PAWS-Secure: The preferred wireless network at UGA.• Unsecured networks do not guaranteed privacy.• Wi-Fi hotspots are mostly unsecured.• Students frequently use Wi-Fi hotspots when off campus.

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Safer computing: Downloading• File sharing is frequently associated with illegal downloading

and distribution; both are an infringement of copyright.• The Office of Information Security receives copyright

infringement notices from the copyright owners.• Illegal downloading is a violation of the UGA computer use

policies.• Illegal downloading is also a violation of the student code of

conduct and can result in disciplinary actions.

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Safer computing: Downloading• Legal sites with free or

affordable content:• Netflix• Amazon• iTunes• Hulu• Spotify

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Safer Computing: Physical Security• Don’t leave devices unattended.• Record your device’s details in a safe place:• Make and model• Serial number• MAC address• Software product keys

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Safer computing: Key steps• Choose and use strong passwords.• Adjust browser security settings to minimize online threats.• Set up a personal firewall – most computers come with a

firewall in place; it just needs to remain active.• Keep programs and browsers up to date.• Install and use an antivirus program.

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Safer computing: Recommendations• We recommend:• For Windows - Microsoft Security Essentials; Malwarebytes• For Macs - Sophos anti-virus home edition.

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Stay in touch with EITS• Main EITS website: eits.uga.edu• Help Desk website:

eitshelpdesk.uga.edu, or call 706-542-3106 or email helpdesk@uga.edu

• Twitter: @uga_eits• Facebook: www.facebook.com/

uga.eits