Universal Communications Principles – Print Materials
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Transcript of Universal Communications Principles – Print Materials
Universal Communications Principles – Print Materials
• Simplify & avoid duplicative paperwork• Offer to read aloud & explain• Check reading level (ideal 5th-6th grade)• Plain language principles• Show or draw simple pictures• Focus only on key points• Emphasize what the patient should do • Minimize information about anatomy & physiology• Underline or Circle key points
Reader – Friendly Print Materials
• Simple words (1-2 syllables)• Short sentences (4-6 words)• Short paragraphs (2-3 sentences)• No medical jargon• Headings and bullets• Lots of white space
Are Patient Education Materials User Friendly?
•Check reading level (tools, spelling, options, readability)
•Aim for <8th grade
•Ask following 5 questions
Is the Layout User-Friendly?
Do Illustrations Convey the Message?
Is the Message Clear?
Is the Information Manageable?
“Meant for Me”