UNITED TELEPHONE SOUTHEAST LLC D/B/A CENTURYLINK … · 2020-06-25 · A. Business Individual Line...

UNITED TELEPHONE SOUTHEAST LLC D/B/A CENTURYLINK

TENNESSEE

PRICE LIST FOR DEREGULATED BUSINESS AND RESIDENTIAL SERVICES

Effective: July 10, 2013 TITLE PAGE

As of April 16, 2010, United Telephone Southeast LLC d/b/a CenturyLink elected to operate pursuant to Market Regulation, in accordance with amended T.C.A. Section 65-5-109 enacted May 21, 2009.

The terms and conditions for residential services are located in the CenturyLink Guidebook for Residential Telecommunications Services.

The terms and conditions for deregulated business services are located on the Company’s website at: Terms and Conditions for Business Products and Services.

Rates and charges for telecommunications services provided pursuant to Market Regulation are contained herein.

http://www.centurylink.com/tariffs/tn_ut-se_gen_gb.pdf

http://www.centurylink.com/tariffs/tn_ut-se_gen_gb.pdf

http://www.centurylink.com/Pages/AboutUs/Legal/TermsAndConditions/business.html


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Effective: 09-04-2020 Page 1

MONTHLY EXCHANGE RATES

A. Dial Access Line Rates

All Exchanges Monthly Rate [1]

Business Flat Local Measured Service RBS Individual Line (1-PTY) 40.00 (I) 39.00 (I) N/A Key Trunk 65.95 56.05 (I) N/A PBX Trunk 65.95 56.05 (I) N/A Toll Terminals 40.00 (I) N/A N/A Rotary Line Service 65.95 56.05 N/A

Residence Individual Line (1-PTY) 23.50 23.50 $23.50 (I)Key Trunk 30.95 N/A N/A Rotary Line Service [2] 23.50 23.50 (I) N/A

B. Usage Charges

Local Measured Service per minute charges and Residence Budget Service (RBS) per call charges apply for all calls to Local Calling Area exchanges.

LOCAL MEASURED SERVICE RESIDENCE BUSINESS

Per Minute of Use Charges [1] 1st Minute Each Add’l 1st Minute Each Add’l $0.00 $0.00 $0.04 $0.02

[1] A 60% discount applies for Local Measured Service calls placed during Night (9PM – 9AM) and Weekend (9PM Friday – 9AM Monday) hours.

RESIDENCE BUDGET SERVICE RESIDENCE BUSINESS

Per Call $0.00 (R) N/A

C. Additional Charges Applicable for Local Measured Service

Call billing detail showing all local calls placed from customer's telephone, per call $0.04

Per telephone number, per month 0.75

[1] Includes Touch-Tone Service

[2] Limited to lines in service as of December 1, 2016.

N/A = Not Available

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Effective: October 1, 2019 Page 2

TERM DISCOUNT PLANS Two Years Three Years

A. Business Individual Line 10% 15%

B. Business Key Trunk 10% 15%

C. Business PBX Trunk 10% 15%

D. Rotary Line Service 10% 15%

DIRECTORY ASSISTANCE

A. Directory Assistance Service Charge, per Directory Assistance call $5.99

B. When the customer requests Directory Assistance by dialing “0” where the customer has the technical capability to direct dial Directory Assistance, the applicable Operator Assistance charge applies in addition to the Directory Assistance Service Charge.

EXTENDED COMMUNITY CALLING SERVICE (ECCS)

A. Residence (one hour minimum)

Subscribers Terminating Exchange Exchange First One Hour Each Add’l. Minute

Bristol, Tenn. Abingdon $3.10 $0.04 Kingsport Gate City 1.80 0.02

B. Business (one hour minimum)

Subscribers Terminating Exchange Exchange First One Hour Each Add’l. Minute

Bristol, Tenn. Abingdon $6.30 $0.07 Kingsport Gate City 4.30 0.04

SERVICE CHARGES Residence Business

A. Service Ordering Charge - (Regular) $19.25 $30.50

B. Local Access Line Charge (Central Office) 8.25 8.25

C. Trip Charge 17.30 40.00

D. Restoration Charge 31.00 31.00

E. Reserved

F. Returned Check Charge 30.00 30.00

G. Telephone Number Change 21.00 38.50

(M) Material previously appearing on this page is moved to Page 67 of this Price List.

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EFFECTIVE: March 23, 2015 Original Page 2.1

CENTURYLINK LINE VOLUME PLAN (CLVP)

A. Terms and Conditions

See LOCAL TERMS OF SERVICE: CENTURYLINK LINE VOLUME PLAN (“CLVP”) for the description, terms and conditions for CLVP. Termination liability charges and/or shortfall charges apply as specified therein, if all or a portion of the services under CLVP are terminated prior to the expiration of the initial commitment period or if Customer’s account falls below the minimum line requirements.

B. Rates

1. Flat Rate Business Service, per Individual Line, Key Line, and/or Key Trunk, per month [1]

Number of Lines (Tier)/Minimum

Line Requirement

Two Year Term

Three - Five Year Terms

10 - 49 $33.99 $32.99 50 - 499 32.99 31.99 500 - 999 31.99 30.99

1000 - 3000 30.99 29.99

2. Optional Services

LVP Feature Package, per line/ trunk, per month

Number of Lines (Tier)/Minimum

Line Requirement

Two Year Term

Three - Five Year Terms

10 - 49 $5.00 $5.00 50 - 499 5.00 5.00 500 - 999 5.00 5.00

1000 - 3000 5.00 5.00

[1] Touch Tone calling service, Trunk Hunting and Extended Community Caller Service, where applicable, are included in these rates.

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http://centurylink.com/tariffs/LTOS_Business_CLVP.pdf


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DIRECTORY LISTINGS Monthly Rate

A. Non-Published Number $ 8.00

B. Non-List Telephone Number 8.00

C. Additional Listings AL 1 Line 7.00AL 2 Line 7.00AL 3 Line 7.00AL 4 Line 7.00 AL 5 Line 7.00

D. Foreign Listings FDL 1 Line 7.00FDL 2 Line 7.00 FDL 3 Line 7.00FDL 4 Line 10.00 FDL 5 Line 10.00

E. Cross Reference Listings CR 1 Line 7.00CR 2 Line 7.00CR 3 Line 7.00CR 4 Line 7.00 CR 5 Line 7.00

F. Alternate Listings AC 1 Line 7.00AC 2 Line 7.00AC 3 Line 7.00AC 4 Line 7.00AC 5 Line 7.00

G. Custom Listings Business 8.50 Residence 7.00

TELEPHONE ANSWERING SERVICE FACILITIES

A. Central Office Lines For Administrative Billing To The Client

1. Secretarial Line Terminations

Installation Charge Monthly Rate

Secretarial line terminations Refer to $1.36 for lines terminating directly Service from the central office, each Charges

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PAYPHONE LINE SERVICE

A. Payphone Access Line and Usage Rates Monthly Rate

1. Payphone line, per access line $26.39

2. Measured Local usage, per minute 0.0037

B. Coin Control, each line 3.75 (in addition to the payphone line)

C. Answer Supervision, each line 5.00 (in addition to the payphone line)

Nonrecurring Charge D. Optional Call Screening

(in addition to the payphone line) A Service Ordering Charge and an Access Line-Central Office Charge is applicable when this feature is requested subsequent to the installation of the payphone line

LATE PAYMENT CHARGE

A Late Payment Charge that is the greater of $13.00 or 5% of the unpaid balance for residential customers and $13.00 or 5% of the unpaid balance for business customers will apply on the entire unpaid balance from the prior month’s invoice, excluding charges that have been disputed by the customer. The Late Payment Charge will be applied to the total undisputed; unpaid amount carried forward and will be included in the total amount due on the current invoice. This charge will apply to federal and state government customers pursuant to existing statutes applicable to those governmental entities. The Late Payment Charge is not applicable to customers enrolled in a Lifeline Assistance Program.

FACILITY RELOCATION COST RECOVERY FEE

Effective May 31, 2017, terms, conditions and rates for this fee are located at LOCAL TERMS OF SERVICE FOR FACILITY RELOCATION COST RECOVERY FEE.

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http://www.centurylink.com/tariffs/LTOS_FRC.pdf

http://www.centurylink.com/tariffs/LTOS_FRC.pdf


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Effective: October 26. 2012 Page 5

INTEGRATED SERVICES DIGITAL NETWORK (ISDN)

A. Primary Rate Interface (PRI)

This service is limited to existing facilities in service at existing locations for current customers. Current customers may migrate existing services to Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service at any time without incurring any Nonrecurring Charges or Service Charges. TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP.

1. Rates and Charges

a. ISDN-PRI Primary Rate Access Line

Primary Rate Access Line is furnished between a serving central office and the customer's designated premises. Primary Rate Access Line charges apply per point of termination.

1) Primary Rate Access Line (Intraexchange)

Nonrecurring Nonrecurring Monthly Charge Charge

Rate First Add’l*

1.544 Mbps Month to month** $225.00 $265.00 $110.00 12-23 months 193.00 165.00 110.00 24-35 months 177.00 110.00 110.00 36-59 months 157.00 N/A N/A 60-84 months 137.00 N/A N/A

2) Primary Rate Access Line (Interexchange)

The rates, charges and regulations applicable to Interexchange United TransLink also apply for interexchange Primary Rate Access Lines.

Service termination charge, per point of termination $140.00

* Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same order.

** Minimum Service Period for ISDN-PRI is six months.


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INTEGRATED SERVICES DIGITAL NETWORK (ISDN) (Cont’d)

A. Primary Rate Interface (PRI) (Cont’d)


1. Rates and Charges (Cont’d)

b. Educational Service

The Educational Service is available only to qualified educational institutions and to libraries associated with educational institutions, and to public libraries (public libraries include the state library and archives, the regional libraries, and free public libraries in any county, city, or town). A qualified educational institution is one which is accredited or eligible for accreditation by the Southern Association of Colleges and Schools. Educational Service provides for the simultaneous two-way transmission of isochronous digital signals at a speed of 1.544 Mbps. This service must be used for educational and/or library patrons' requirements, not administrative purposes. There are no nonrecurring or interoffice mileage charges with Educational Service.

c. Primary Rate Interface

1) Primary Rate Interface One-Way Per ISDN-PRI Primary Rate Access Line (Data only or Voice and Data)

Monthly Non-Recurring Rate Charge

Month to month $92.00 $265.00 12-23 months 90.00 165.00 24-35 months 85.00 20.00 36-59 months 83.00 N/A 60-84 months 81.00 N/A

2) Primary Rate Interface Two-Way Per ISDN-PRI Primary Rate Access Line



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d. ISDN-PRI Services will be available in combinations of Primary Rate Channels according to the limits of the Company central office type. Customers will choose the most appropriate combination(s) and will be billed for the services as appropriate. The initial configuration must be 23 B-Channels and 1 D-Channel.


1) B-Channel Charge, each channel*


2) Initial D-Channel


e. Optional Features – Rates for Optional Features are as specified for Integrated Services Digital Network – Primary Rate Interface (ISDN-PRI) Business Service, as stated elsewhere in this Price List.

f. Optional Feature Package – Available Feature Packages and rates are as specified for Integrated Services Digital Network – Primary Rate Interface ISDN-PRI) Business Service, as stated elsewhere in this Price List.

g. Move Charge – A Move Charge, per ISDN-PRI Primary Rate Access Line, applies for each Primary Rate Access Line moved to a new location in the same building. This Move Charge is equal to the sum of the Primary Rate Access Line nonrecurring charge, Service Change Charge - Inside Moves and Premises Visit Charge.

* Minimum ordering restrictions apply.


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h. Service Connection Charges

1) Service Establishment Charges are applicable for each ISDN-PRI Primary Rate Access Line ordered, for receiving and recording information and/or taking action in connection with a customer's request, and processing the necessary data.

2) Service Change Charges are applicable for receiving and recording information and/or taking action in connection with a customer's termination change at the same premises or transfer of service responsibility request, for processing the necessary data on an existing Primary Rate Access Line. A Service Change Charge is applicable for each Primary Rate Access Line associated with the customer request (in lieu of a Service Establishment Charge).

3) Premise Visit Charges are applicable per Primary Rate Access Line, for the termination of a channel at a customer's premises or for termination change at the same premises. Only one Premises Visit Charge applies when more than one channel service of the same type is terminated or moved at the same premises at the same time.

4) Charges

(a) Service Change Charge per Primary Rate Access Line

Nonrecurring Charge

(1) For termination change at the same premises, physical, per PRI interface $165.00

2) For termination change at the same premises, Programming, per PRI interface 35.00

(b) Premises Visit Charge per Primary Rate Access Line or for an Inside move 125.00


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B. Integrated Services Digital Network - Primary Rate Interface (ISDN-PRI) Business Service


The rates, charges and regulations for a 1.544 Mbps interoffice channel apply in addition to the following rates for the interoffice facilities of an interexchange ISDN-PRI Business service arrangement.

a. ISDN-PRI Business Service Arrangement with Two-Way Primary Rate Interface (23-B + D and 24-B)

Monthly Non-Recurring Non-Recurring Rate Charge (Initial) Charge (Add’l*)

Month-to-month (6 mo. Min.) $914.00 $650.00 $0.00 One Year 824.00 450.00 0.00 Two Years 764.00 250.00 0.00 Three Years 688.00 0.00 0.00 Five Years 600.00 0.00 0.00

* Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same service order.


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B. Integrated Services Digital Network - Primary Rate Interface (ISDN-PRI) Business Service (Cont’d)

2. Optional Features


a. 2 B-Channel Transfer** Per Primary Rate Interface $75.00 $100.00

b. Call-by-Call/Integrated Service Access Feature Capability Per Primary Rate Interface (Available with Two-Way Primary Rate Interface only) 50.00 35.00

c. Circular Hunt** Per Primary Rate Interface 25.00 0.00

d. D-Channel Backup* 50.00 20.00

e. E911 Call Screening** Per Primary Rate Interface (up to 100 station numbers) 125.00 0.00

f. Incoming Call Identification (Caller ID Name and Number) Per Primary Rate Interface 100.00 0.00

g. Main Number ID Capability 0.00 0.00

h. National ISDN-2 Protocol** Per Primary Rate Interface 0.00 0.00

i. Network Ring Again Per Primary Rate Interface** (Available with Two-Way Primary Rate Interface only) 160.00 0.00

* Available only to customers subscribing to more than one Primary Rate Interface.

** Certain equipment restrictions apply.


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B. Integrated Services Digital Network - Primary Rate Interface (ISDN-PRI) Business Service (Cont’d)

3. Optional Feature Package


Premium Package*, which includes: National ISDN-2Protocol** E911 Call Screening** Incoming Call Identification (Caller ID Name and Number) Call-by-Call/Integrated Service Access Feature Capability 2-B Channel Transfer Per Primary Rate Interface $195.00 $150.00

4. Nonrecurring Charges

a. Service Change Charge

1) For termination change at the same premises, Physical, per ISDN-PRI Business Service arrangement 165.00

2) For termination change at the same premises, Programming, per ISDN-PRI Business Service arrangement 35.00

b. Premises Visit Charge per ISDN-PRI Business Service arrangement 125.00

c. Move Charge

The Move Charge is equal to the sum of the Service Change Charge plus the Premises Visit Charge.

* Only available for customers subscribing to ISDN Primary Rate Interface Two-Way under a Term Discount Plan.

** Certain equipment restrictions apply.


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C. ISDN – Individual Business Service



a. Interface

1) Basic Rate Digital Subscriber Line Access Arrangement

(a) Business Service

Installation Monthly Charge Rate

(1) ISDN Access $----- $55.00

(2) ISDN Access for use with High Speed Packet 55.00

2) Channel Activated

(a) B Channel (Maximum of 2)

(1) Voice/Data, each

(i) Flat Rate ----- 19.00

(ii) Measured ----- 6.50

(2) Permanent High Speed Packet

(i) Each ----- 120.00

(b) D Channel (Maximum of 1)

(1) Low-Speed Packet as a single service

(i) One only ----- 16.00

(2) Low-Speed Packet with a B channel Service

(i) Each ----- 16.00


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C. ISDN – Individual Business Service



b. Interface Users

1) Per User Profile


(a) Access to B Channel Voice/Data

(i) Flat Rate, each $----- $-----

(ii) Measured Rate, each -----

(b) Access to B Channel Permanent High-Speed Packet

(i) With a unique DN, each $10.00 -----

(ii) Without a unique DN, each $10.00 -----

(c) Access to D Channel Low-Speed Packet

(i) With a unique DN, each $10.00 -----

(ii) Without a unique DN, each $10.00 -----

c. Usage

1) Packet Switching

(a) Usage rates for packet services (both Low Speed and High Speed) are applicable for all transmission.

(i) Segment Charges

per segment ----- $.0002


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C. ISDN – Individual Business Service (Cont’d)



d. Optional Features

1) Feature for use with EKTS CPE Voice/Data


(a) Shared Primary DN - First appearance on each additional terminal, each $2.00 $3.00

(b) Secondary Only DN - (Shared or Non-shared) First appearance, each 2.00 3.00

(c) Shared Secondary Only DN - First appearance on each additional terminal, each 2.00 3.00

(d) Shared Non-ISDN DN, each 2.00 3.00

(e) Privacy Release per shared DN 2.00 0.50

(f) Manual Exclusion per shared DN 2.00 0.50

(g) ISDN Intercom Calling - Dial, each member 2.00 3.00

(h) ISDN Intercom Calling - Automatic, each member 2.00 3.00


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d. Optional Features

2) Optional Features for use with non-EKTS or EKTS CPE


(a) Call Forwarding, voice or voice/data - per user $2.00 $0.75

(b) Call Forwarding-Busy, voice or voice/data per user 2.00 0.75

(c) Call Forwarding - No Answer voice or voice/data per user 2.00 0.75

(d) Call Pickup (a) Per group 2.00 3.00 (b) Per member 2.00 2.00

(e) *Conference Drop, Hold, and Transfer, per user profile 2.00 2.00

(f) *Six-Way Conference, Drop, Hold, and Transfer, per user profile 2.00 12.00

(g) Multi-Line Hunt Group - Voice or Voice Data, per flat rate line ----- -----

(h) Multi-Line Hunt Group- Voice or Voice/Data, per measured rate line ----- -----

* Only one type of Conference, Drop, Hold and Transfer is allowed per user.


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d. Optional Features (Cont’d)

2) Optional Features for use with non-EKTS or EKTS CPE (Cont’d)


(i) Speed Calling, per user $2.00 $3.00

(j) Visual Message Waiting Indicator, per PDN 2.00 0.50

(k) Audible Message Waiting Indicator, per PDN 2.00 0.50

(l) Additional Call Appearance, PDN or DN, each 2.00 2.00

3) Packet Features

(a) X.25 Hunting, each 10.00 ----

(b) International Closed User Group

(i) Group (Includes First member) 10.00 5.00

(ii) Each additional Member 8.00 2.00

(c) Fast Select - Applies to initial call request with Fast Select option

(i) Per call set up as specified for Fast Select Option 10.00 ----

(d) Feature Function Button programming, programmable buttons, per terminal 1.00 ----


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D. ISDN – Individual Residence Service


a. Interface

1) Basic Rate Digital Subscriber Line Access Arrangement

(a) Residence Service


(i) ISDN Access ---- ----

(j) ISDN Access for use With High Speed Packet ---- ----

2) Channels Activated

(a) Residence Service Up to 2 B channels Voice/Data and D channel Low Speed Packet per digital subscriber line (DSL

(i) Per DSL (a) Flat Rate1 ---- $13.85 (b) Measured2 ---- $13.85

(ii) Permanent High Speed Packet Additive (a) each ---- $110.00

b. Interface Users

1) Access to B Channel Voice/Data (a) Flat Rate, each ---- ---- (b) Measured Rate, each ---- ----

2) Access to B Channel Permanent High Speed Packet (a) With a unique DN, each $10.00 ---- (b) Without a unique DN, each 10.00 ----

3) Access to D channel Low Speed Packet (a) With a unique DN, each 10.00 ---- (b) Without a unique DN, each 10.00 ----

Note 1: The appropriate flat rate will also apply.

Note 2: The appropriate Local Measured Service rate will also apply.


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D. ISDN – Individual Residence Service (Cont’d)


c. Usage

1) Packet Switching

(a) Usage rates for packet services (both Low Speed and High Speed) are applicable for all transmission greater than one thousand segments.

Rate

(i) Segment Charges, per segment $0.0002

2) Voice and Data (Measured Only)

Local Measured Service per minute rates onall services (voice and/or data) apply.

2. Optional Features

a. Feature for use with EKTS CPE Voice/ Circuit Switched Data


1) Shared Primary DN - First appearance on each additional terminal, each $1.00 $1.50

2) Secondary Only DN - (Shared or Non-shared) First appearance, each 2.00 1.50

3) Shared Secondary Only DN - First appearance on each additional terminal, each 1.00 1.50

4) Shared Non-ISDN DN, each 1.25 1.50

5) Privacy Release per shared DN 1.00 0.25

6) Manual Exclusion per shared DN 1.00 0.25

7) ISDN Intercom Calling - Dial, each member 1.00 1.50

8) ISDN Intercom Calling - Automatic, each member 1.00 1.50


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2. Optional Features (Cont’d)

b. Optional Features for use with non-EKTS or EKTS CPE


1) Call Forwarding, voice or voice/data - per user $1.00 $0.75

2) Call Forwarding Busy, voice or voice/data – per user 1.00 0.75

3) Call Forwarding – No Answer, voice or voice/data-per user 1.00 0.75

4) Call Pickup

(a) Per group 1.00 3.00 (b) Per member 1.00 2.00

5) *Conference, Drop, Hold, and Transfer, per user profile 1.00 2.00

6) *Six-Way Conference, Drop, Hold, and Transfer, per user profile 1.00 12.00

7) Speed Calling, per user 1.00 1.50

8) Visual Message Waiting Indicator, per PDN 1.00 0.50

9) Audible Message Waiting Indicator, per PDN 1.00 0.50

* Only one type of Conference, Drop, Hold and Transfer is allowed per user.


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2. Optional Features (Cont’d)

b. Optional Features for use with non-EKTS or EKTS CPE (Cont’d)


10) Additional Call Appearance, PDN or DN1 , each $1.00 $0.75

c. Packet Features

1) X.25 Hunting, each 8.00 ----

2) International Closed User Group

(a) Group (Includes First member) 5.00 2.00

(b) Each additional member 5.00 1.00

3) Fast Select - Applies to initial call request with Fast Select option

(a) Per call set up as specified for Fast Select Option 5.00 ----

d. Feature Function Button

Programming2, programmable buttons per terminal 1.00 ----

Note 1: Additional call appearances on PDN or Secondary Only DN - First Appearance will appear on all sets where these numbers appear.

Note 2: Charges for Multi-Button ISDN features will be based on the total number of configuration terminals programmed.


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EXTENSION SERVICE Monthly Rate

A. Recurring Charges $7.75

EXTENSION LINE MILEAGE

A. Between buildings on different premises

For each mile or fraction thereof $6.75

B. In different exchanges:

See Private and Leased Lines - Mileage

1. Channels connected to a Registered or Grandfathered PBX.

a. Loop Treatment Equipment


1) Dial Long Line Unit $70.00 $6.50

2) 2-Wire Repeater $70.00 $8.50

TIE LINE CHARGE $6.50

TIE LINE TERMINATION

A. Intraexchange Lines

1. Dial or manual PBX termination To be selected $10.58 To select or be selected 16.57 To connect switchboards 3.97

B. Interexchange Lines

1. Manual Termination only, in manual system or attendant positions of dial system 15.07

2. Dial PBX termination, including termination in dial equipment and attendant positions, each termination (incoming selector) 39.63*

BTL - $300.00 (60 mos.)

* Includes selector, connector or equivalent switching equipment of similar capacity for an installation established on or after date of initial installation.


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SPECIAL BILLING NUMBERING PLAN


First Group of 200 stations

and/or special billing

numbering codes, or fraction

thereof minimum billing ---- $26.40

CUSTOM CALLING SERVICES

Monthly Rate

A. Enhanced Call Waiting $6.00

B. Call Forward Features

1. Call Forwarding 5.00

2. Reserved

3. Call Forward Busy-Fixed 3.00

4. Call Forward Busy-

Customer Programmable 3.00

5. Call Forward No Answer-Fixed 3.00

6. Call Forward No Answer-Customer Programmable 3.00

7. Call Forward

Remote Activation 7.00

8. Call Forward Add’l Paths

(Per Path) 3.00

C. Speed Dial 8 5.00

D. Three-Way Calling

1. Flat Rate (Per Month) 5.00

2. Usage Sensitive (Per Activation) 1.50

E. SignalRing Plus 5.00

F. Three-Way Calling with Transfer 5.00

G. Call Waiting ID 5.00

H. Outbound Call Block Feature 5.00

REMOTE CALL FORWARDING, per path

Business 41.45

Residence 25.00

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BILLED NUMBER SCREENING

The following rates and charges will apply in addition to a Service Order Charge:

Installation Charge Monthly Rate A. Initial service establishment,

each automatic number identification arrangement $250.00

B. Per Main Station line, or trunk equipped for screening $7.00

DIRECT INWARD DIAL (DID) SERVICE

A. Per Central Office, Per Month, Each Number Rate

1. first 20-100 Numbers $0.50 2. next 101-400 Numbers 0.50 3. next 401-1000 Numbers 0.50 4. next 1001-4000 Numbers 0.30 5. next 4001-6000 Numbers 0.30 6. next 6001-8000 Numbers 0.10 7. more than 8000 Numbers 0.05

Initial Subsequent

B. Installation Charges $500.00 $100.00

C. Nonrecurring Charge NRC

1. Removal of a number from DID number block, per Number per order $25.00

2. Re-instatement of a number to a DID number block, per Number per order 25.00

RESTRICTION SERVICE

A. Option #11 Monthly Rate, Per Line/Trunk

1. Business $2.00 2. Residence 2.00 3. Payphone Access Line 0.00

B. Option #14 1. Business See Obsolete 2. Residence See Obsolete 3. Payphone Access Line $0.00

C. Option #14 $4.00

D Option #15 $4.00

E. Option #16 $4.00


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ROTARY TRUNK HUNTING SERVICE (MIDWAY)

Customers subscribe to both "239" and "477" service and may have the lines placed in rotary. Service Charges apply.

Recurring Charge $5.00 per line in rotary

INCOMING BILLED NUMBER SCREENING (IBNS) Monthly Rate

A. Per Telephone Number - Single Line Business $1.00

B. Complex Accounts

1. Direct Inward Dial (DID) Customers Per DID Number .30

2. Non-DID Per "Associated Telephone Number" .30

DUAL-TONE MULTIPLE FREQUENCY SIGNALING (DTMF)

Monthly Rate (Per Circuit) $3.95

EXPRESSTOUCH SERVICE Monthly Rate

A. Return Call 1. Flat Rate, per month $5.00 2. Usage Sensitive, per activation 1.50

B. Repeat Dial 1. Flat Rate, per month 5.00 2. Usage Sensitive, per activation 1.50

Business/Residence C. Call Trace

1. Monthly Recurring Charge None 2. Usage Charge, Per Activation $5.00

D. Caller ID with Name (includes 10.00 Anonymous Call Rejection)

E. Caller ID–Per Line Blocking No Charge

F. Selective Call Forward $5.00

G. Selective Call Acceptance – GRANDFATHERED[1] 5.00

H. Selective Call Blocking 5.00

I. Selective Call Ring (a.k.a. VIP Alert) 5.00

[1] Grandfathered effective August 14, 2020. Availability limited to lines currently in service at existing locations.

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Effective: February 24, 2017 Page 25

SIMPLIFIED MESSAGE DESK INTERFACE (SMDI)

Installation Charge Monthly Rate A. SMDI with Audible Message

Waiting Indicator

1. Common equipment, per data channel, per central office equipped $1,500.00 $300.00

B. Message Waiting Indicator – Visual**

1. MWI - Visual allows an Enhanced Service Provider to supply client lines with capability for a message waiting lamp to alert clients when a message is waiting

a. With Centrex Service, per line 0.25

b. With Residence or Single Line Business, per line 0.40

C. SMDI with Audible Message Waiting Indicator and Message Waiting Indicator-Visual

1. Common equipment, per data channel per central office equipped 1,500.00 350.00

D. Non recurring service connection charges apply for service establishment, moves and changes.

** The Message Waiting Indicator-Visual is not guaranteed to work on all networks serving facilities.

(D)

(D)

TN 17-01


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Effective: May 1, 2015 Page 26

TELECOMMUNICATIONS SERVICE PRIORITY (TSP) SYSTEM

Nonrecurring Charge Monthly Rate

A. Priority Installation (P1) (See Note 1)

1. Per circuit $93.20 ----

B. Priority Restoration (PR)

1. Level Implementation, per circuit 51.14 ----

2. Level Change, per circuit 48.74 ----

3. Maintenance/Administration, per circuit ---- ----

a. Level 1 ---- $20.79 b. Level 2 ---- 20.79 c. Level 3 ---- 20.79 d. Level 4 ---- 20.79 e. Level 5 ---- 20.79

CALL LINE IDENTIFIER

VOICE BUSINESS CONTINUITY


A. 12 month rate $500.00 $65.00

B. 24 month rate 500.00 60.00

C. 36 month rate 500.00 50.00

D. 60 month rate 500.00 40.00

1. Priority Setup Request Charge 300.00

2. Route Complexity Charge 100.00

3. Plan Update Charge 100.00

Nonrecurring Charge, Per Line

30-Day Period 12-Month Period

Initial $ 46.00 $ 108.00Renewal, Each 20.00 41.00

TN15-04


TENNESSEE



CENTREX SERVICE (1)

A. Recurring Charges

1. Options

a. Option A

Monthly Monthly Contract Rates Rates 36-59 Mos. 60-84 Mos.

1) Network Access Register (NAR), each Two-Way

(a) 1-20 $35.20 $29.70 $29.70 (b) 21+ ICB ICB ICB

2) Centrex Line with Basic System Features, each

(a) 1-100 lines 23.60 18.15 16.94 (b) 101+ ICB ICB ICB

3) Voice Messaging Access (for access to messaging system only, one per customer group) 3.30 2.20 1.10

4) Interexchange Service Access (for access to Charge (EAS) 30.00 27.00 27.00

b. Option B

1) NAR, Centrex Line with Basic System Features, each

(a) 1-100 lines 53.24 45.98 39.93 (b) 100+ lines ICB ICB ICB

(1) Effective June 30, 2010, Centrex Service Option A and Option B are no longer available to new customers and are limited to lines in service for existing month-to-month customers. Existing customers subscribed to Centrex Service Option A and Option B under a term plan may continue or add service at the same location until their term or contract expires or such service is discontinued by the customer.Customers may migrate to Centrex Service Option C at any time without incurring any Nonrecurring Charges or Service Charges.


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CENTREX SERVICE (1) (Cont’d

A. Recurring Charges (Cont’d)

1. Options (Cont’d)

c. Option C Monthly Monthly Contract Rates

Rate 36-59 Mos. 60-84 Mos.

1) Centrex Line with Option C Standard Features

(a) 1-25 $44.00 $39.00 $34.00 (b) 26+ ICB ICB ICB

2. Features Installation Monthly Rate

a. Enhanced System Features (Options A and B) ----- $4.40/line

1) Speed Call Long (50) 2) Executive Busy Override 3) Call Waiting Exempt 4) Call Waiting Originating 5) Dial Call Waiting 6) Directed Call Pickup Barge In 7) Call Back Queuing 8) Off Hook Queuing 9) Calling Name Display 10) Directed Call Pick Up 11) Automatic Line 12) Data Call Protection 13) Group Intercom 14) Call Waiting

b. Business Set Feature with Music On-Hold (Options A and B) ----- $1.10/line

c. Enhanced Business Set Features $15.00 $3.30/line (Options A and B) (1)

1) Business Set Key Short Hunt 2) Secondary Directory Number 3) Group Intercom All Call 4) Make Set Busy (User invoke/revoke) 5) Call Waiting

(1) Effective June 30, 2010, Centrex Service Option A and Option B are no longer available to new customers and are limited to lines in service for existing month-to-month customers. Existing customers subscribed to Centrex Service Option A and Option B under a term plan may continue or add service at the same location until their term or contract expires or such service is discontinued by the customer. Customers may migrate to Centrex Service Option C at any time without incurring any Nonrecurring Charges or Service Charges.


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CENTREX SERVICE (1) (Cont’d)


2. Features (Cont’d)

d. ExpressTouch Features (Options A and B)

Monthly Rate

Installation Per Line Per Group

1) Return Call 1-100 lines ----- $2.20 $100.00 101+ ----- ICB ICB

2) Repeat Dialing 1-100 lines ----- $2.00 $100.00 101+ ICB ICB

3) Caller ID-with Name 1-100 lines ----- $7.70 $330.00 101+ ICB ICB

4) Caller ID- 1-100 llines ----- $7.70 $330.00 101+ ICB ICB

5) Selective Call Forward 1-100 lines ----- $2.50 $175.00 101+ ICB ICB

6) Selective Call Acceptance 1-100 lines ----- $2.50 $175.00 101+ ICB ICB

7) Selective Call Blocking 1-100 lines ----- $2.50 $285.00 101+ ICB ICB

8) Signal Ring/Call Waiting 1-100 lines ----- $2.75 $150.00 101+ ICB ICB

* This feature applies to every line placed in a rotary arrangement.

** In addition to the feature monthly rate per line, the customer must also be subscribing to a number of NARs equal to or greater than the number of conferees requested in conjunction with these features.



TENNESSEE






e. Other Custom Features (Options A and B Only)

Installation Monthly Rate

1) Customized Class of Service Restriction (CCOS) $180.00 $5.50/CCOS

2) Authorization Codes 1.00 0.28/Code 3) Account Codes 1.00 0.25/Code 4) Busy Hunting* 8.00 29.70/line 5) Multiple Appearance of

Directory Number (per appearance) ----- 1.65/number 6) Uniform Call Distribution 15.00 11.00/line 7) Group Speed Calling ----- 27.50/group 8) Secondary Directory Number 4.00 1.65/line 9) Toll Cost Control Package 200.00 27.50/group 10) Code Restrictions 8.00 2.20/level 12) Business Set Key Short Hunt 1.00 0.28 /number 13) Station Control Conference**

Number of Conferees 6 60.00 2.20/line 9 60.00 3.30/line 13 60.00 4.40/line 17 60.00 5.00/line 21 60.00 5.50/line 25 60.00 6.00/line 30 60.00 6.50/line

14) Meet-Me-Conference Thirty** Number of Conferees 3 60.00 10.00/line 6 60.00 16.50/line 9 60.00 20.00/line 13 60.00 27.50/line 17 60.00 30.00/line 21 60.00 35.00/line 25 60.00 41.25/line 30 60.00 44.00/line

* This feature applies to every line placed in a rotary arrangement.

** In addition to the feature monthly rate per line, the customer must also be subscribing to a number of NARs equal to or greater than the number of conferees requested in conjunction with these features.



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e. Other Custom Features (Options A and B Only) (Cont’d)

Installation Monthly Rate Per Group

15) Press Conference 1-25 $225.00 $82.50 26-50 300.00 150.00

16) Reserved For Future Use

17) Station Message Detail Recording (SMDR) 625.00 165.00

18) ACD Service

(a) Installation Charge

Per Position

(i) One-Time Charge $900.00 (ii) 36 Months, per month 27.00 (iii) 60 Months, per month 17.00

(b) Monthly Rate

(i) Month-to-Month 12.00 (ii) 12-35 Months 10.00 (iii) 36-60 Months 9.00



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18) ACD Service (Cont’d)

Month to 12-35 Mos. 36-60 Mos. Month

(c) Basic ACD Feature Package $7.00/position

$6.50/position $6.00/position

(d) Supervisor ACD Feature Package $10.00/position

$8.00/position $6.00/position

(e) Optional ACD Feature -Queue -Status $4.50/group -Lamp

$4.25/group $4.00/group

Emergency $20.00/supv -Keys - $19.00/supv

$18.00/supv

-ADC $6.00/group Show*

$5.00/group $4.00/group



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18) ACD Service (Cont’d)

Month to 12-35 Mos. 36-60 Mos. Month

(f) Other Custom Features Enhanced ACD Features, Per Position

- Line of Business Code Key $2.50 $2.00 $1.50

- ACD Walkaway/ Non-Immediate Cutoff 0.70 0.50 0.30

- ACD Management/ System Interface 1.00 0.80 0.60

f. Trunk Termination Monthly Rate

Installation Per Term.

1) FX, Tie Line $22.00 $16.50

2) T-1 Facility 22.00 247.50



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A. Recurring charges (Cont’d)


g. Option C Optional Features Installation Monthly Rate

1) Automatic Call Distribution ---- ICB

2) Automatic Line ---- $2.00

3) Call Park/Call Pick-Up ---- 2.00

4) Class-of-Service Restrictions ---- 2.00

5) Distinctive Ringing/Ring Again ---- 2.00

6) Meet-Me-Conference Six (per line) $60.00 15.00

7) Multiple Appearance Directory Number (Per Number, Per Appearance) ---- 1.50

8) Music On-Hold (per customer group) ---- 25.00

9) Secondary Directory Number (per directory number) 4.00 1.75

10) Speed Call Long 30 ---- 5.00 (per customer group)

11) Uniform Call Distribution ---- ICB

B. Nonrecurring

1. An Administrative Charge of $35.00 will apply for each order placed for service establishment. An Access Line-Central Office Charge will apply for each line installed.

2. A Feature Provisioning Charge of $2.00 per line per service order for provisioning or changing Enhanced System Features not provided at the time of service establishment of the individual Centrex line.

3. A NAR Provisioning Charge of $15.00 will apply for each occasion (service order) where Network Access Registers are added or changed to an existing Centrex group.

4. For each customer requested system programming change, a charge of $100.00 per hour or fraction thereof will apply. A minimum of one hour will be standard.



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MEDICAL COMMUNITY CENTREX SERVICE (1)

A. Recurring Contract Monthly Flat Rates

12-59 Months 60-84 Months 1. Centrex Administration Line with

Basic Medical System Feature Package

a. On Campus* 1-600 lines $8.90/line $8.05/line 601 & Up lines 8.80/line 8.00/line

b. Off Campus* 1-600 lines $11.90/line $11.05/line 601 & Up lines 11.80/line 11.00/line

2. Centrex Patient Access Line with Patient Feature Package:

a. On Campus* $6.60/line $5.75/line b. Off Campus* 9.60/line 8.75/line

3. Centrex Advanced Medical:

a. Feature Package $2.95/line $2.00/line

4. Additional Medical Features, per line:

a. Authorization Code $0.25/ea. $0.25/ea. b. Call Waiting 0.25/ea. 0.25/ea. c. Data Call Protection 0.25/ea. 0.25/ea. d. Executive Busy Override 0.25/ea. 0.25/ea. e. Call Waiting-Originating 0.25/ea. 0.25/ea. f. Directed Call Pickup 0.25/ea. 0.25/ea. g. Off Hook / Queuing 0.25/ea. 0.25/ea. h. Automatic Line 0.25/ea. 0.25/ea. i. Denial of Incoming Calls 0.25/ea. 0.25/ea. j. Calling Waiting Exempt 0.25/ea. 0.25/ea. k. Dial Call Waiting 0.25/ea. 0.25/ea. l. Call Back Queuing 0.25/ea. 0.25/ea.

B. Nonrecurring

Charges specified in Centrex Service will apply to Medical Community Centrex Service.

* On-Campus is appropriate at locations with customer-specific remote. Off-campus is the service to locations without a customer-specific remote.

(1) Effective June 30, 2010, Medical Community Centrex Service is no longer available to new customers.Existing customers subscribed to Medical Community Centrex Service may continue or add service at the same location until their term or contract expires or such service is discontinued by the customer.Customers may migrate to Centrex Service Option C at any time without incurring any Nonrecurring Charges or Service Charges.


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Effective: December 3, 2018 Page 36

RESERVED FOR FUTURE USE (C)

(D)

(D)

TN 18-05


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Effective: December 3, 2018 Page 37

PRIVATE AND LEASED LINES

Monthly Rate

A. Circuits

1. Between points in the same local service area for each mile or fraction thereof, airline measurement $8.00

2. Between points in different local service areas for entire distance, each mile or fraction thereof, airline measurement 12.00

B. Terminal Charges

1. Each termination of a channel when a circuit is within the same local service area 9.50

2. Same as above except when the circuit terminates between different local service areas. 7.50

(D)

(D)

TN 18-05


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PRIVATE AND LEASED LINES (Cont’d)

C. Channels

1. Mileage Charges for Series 3000, Type 3002


a. Between points in the same local service area for each mile or fraction thereof, airline measurement -- 2 Wire ----- $ 8.00 -- 4 Wire ----- 17.00

b. Between points in different local service areas for entire distance, each mile or fraction thereof, airline measurement -- 2 Wire ----- 12.00 -- 4 Wire ----- 17.00

2. Terminal Charges for Series 3000, Type 3002

a. Service Terminal - This arrangement is required on each premises to provide one connection to the channel service

Private line data terminal $47.00 25.00

b. Multi-Station Service Terminal – This arrangement is required on each premises to provide two or more connections t the channel service

Multi-Station Private Line 66.00 35.00

c. Multi-Point Service Arrangements – These arrangements are required where more than two premises are connected to the channel service

Multi-Point Private Line 77.00 35.00

D. Channel Conditioning

1. For the first termination in an exchange on a two point channel not arranged for switching. Type C-2 30.00 33.00

2. Subsequent terminations in an exchange will be based upon cost to provide.


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PRIVATE AND LEASED LINES (Cont’d)

E. United Translink

Nonrecurring Charge Monthly Rate Month 12-23 24-35 36-59 60-84

First Add’l(1) to Month Months Months Months Months

128 Kbps $260.00 $160.00 $100.00 $84.00 $76.00 $72.00 $67.00

256 Kbps 260.00 160.00 130.00 110.00 100.00 94.00 88.00

384 Kbps 260.00 160.00 175.00 137.00 124.00 116.00 109.00

1.544 Mbps 325.00 250.00 220.00 173.01 160.52 142.69 124.85

Termination Facility (Per Central Office, Per Month,

Per Month) Per Mile)

1. Channel Mileage Charge 128 Kbps $63.00 $6.00 256 Kbps 63.00 7.00 384 Kbps 63.00 10.00 1.544 Mbps 65.00 16.00

NRC Monthly Rate (Per Channel)

a. Access to Public Switched Network* (as a replacement for trunk or line service) ---- $40.00

b. Access to Public Switched Network* (In conjunction with WATS) ---- 40.00

F. Educational Service

Monthly Rate Service termination charge, per point of termination $140.00

Note: There are no nonrecurring or interoffice mileage charges with Educational Service.

(1) Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same service order.

* Access to Public Switched Network (PSN) is available only in conjunction with 1.544 Mbps service. United TransLink rates apply in addition to the charge for Access to PSN. Rotary hunt service is included with the Access to the PSN.

Access to the PSN can provide either trunk or line service, but trunks and lines cannot be mixed on the same facility.


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UNITED DIGILINK

A. Two Point Service

1. United DigiLink Service Termination

A United DigiLink Local Channel is furnished between a Serving Central office and the customer's premises. Service Termination charges apply per point of termination.

Nonrecurring Charge Monthly Rate Month 12-23 24-35 36-59 60-84

First Add’l(1) to Month Months Months Months Months

2.4 Kbps $250.00 $150.00 $77.50 $65.00 $60.00 $57.50 $55.00 4.8 Kbps 250.00 150.00 77.50 65.00 60.00 57.50 55.00 9.6 Kbps 250.00 150.00 77.50 65.00 60.00 57.50 55.00 19.2 Kbps 250.00 150.00 77.50 65.00 60.00 57.50 55.00 56 Kbps 250.00 150.00 77.50 65.00 60.00 57.50 55.00 64 Kbps 250.00 150.00 77.50 65.00 60.00 57.50 55.00

United DigiLink Local Channels greater than 5 miles in length (from the serving central office or serving remote) for 19.2 Kbps service and greater than 3 miles in length for 56 Kbps service require additional circuit repeaters at rates listed below.

Monthly Rate

2. Intraoffice Channel Adder $185.00

This adder is required for Two Point service where both points are located within the same serving central office area.

Monthly Rate a. Intraoffice Channel Adder- 2.4 Kbps $20.00 b. Intraoffice Channel Adder- 4.8 Kbps 20.00 c. Intraoffice Channel Adder- 9.6 Kbps 20.00 d. Intraoffice Channel Adder-19.2 Kbps 20.00 e. Intraoffice Channel Adder- 56 Kbps 20.00 f. Intraoffice Channel Adder - 64 Kbps 20.00

3. United DigiLink Interoffice Channels

Monthly Rate a. 2.4 Kbps - 1st 1 mile $3.50

Each add'l 1 mile 3.50 b. 4.8 Kbps - 1st 1 mile 4.25

Each add'l 1 mile 4.25 c. 9.6 Kbps - 1st 1 mile 4.25

Each add'l 1 mile 4.25 d. 19.2 Kbps - 1st 1 mile 3.50

Each add'l 1 mile 3.50 e. 56 Kbps - 1st 1 mile 8.50

Each add'l 1 mile 8.50 f. 64 Kbps - 1st 1 mile 8.50

Each add’l 1 mile 8.50

(1) Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same service order.


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UNITED DIGILINK (Cont’d)

B. Multi-Point Service

Multi-Point Service consists of three or more United DigiLink Local Channels and any applicable United DigiLink Interoffice Channels furnished between three or more points. Multi-Point Service Rates are in addition to Two Point Service rates. One Multi-Point Service charge is required for each Multi-Point arrangement whether it is provided in conjunction with United DigiLink local or Interoffice Channel Service.

1. Multi-Point Service Arrangement - United DigiLink Local Channel

Monthly Rate

a. 2.4 Kbps $30.00 b. 4.8 Kbps 30.00 c. 9.6 Kbps 30.00 d. 19.2 Kbps 30.00 e. 56 Kbps 30.00 f. 64 Kbps 30.00

2. Multi Point Service Arrangement - United DigiLink Interoffice Channel

Monthly Rate

a. 2.4 Kbps $55.00 b. 4.8 Kbps 55.00 c. 9.6 Kbps 55.00 d. 19.2 Kbps 55.00 e. 56 Kbps 60.00 f. 64 Kbps 60.00

3. Termination Liability Charges

If a customer chooses to disconnect all or a portion of the Term Discount Plan (TDP) period, Termination Liability Charges will apply to those circuits that are disconnected. If a customer disconnects any portion of their TDP service prior to the end of month six, the customer will be liable for 100% of the payments remaining for the first six months and 50% of the payments remaining for the rest of the Plan. If a customer disconnects any portion of their TDP Service after the end of the sixth month, the customer will be liable for 50% of the payments remaining for the rest of the plan.

4. Educational Service

Nonrecurring Charge Monthly Rate First Add’l

a. Service termination charge per point of termination $200.00 $100.00 $55.00

UNITED FLEXLINK


A. Basic Service DCS Port Charge per DS1 port $65.00 $90.00

B. Transaction Charge, per customer request 25.00


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INDIVIDUAL VOICE CHANNELS FOR CUSTOM ACCESS SOLUTIONS Monthly Rate

A. Individual Voice Channels without ISDN-PRI functionality: (per channel) $24.00

B. Individual Voice Channels with ISDN-PRI functionality: (per channel) 25.00

UNITED LIGHTLINK

A. United LightLink Service Termination

1. A United LightLink Service Termination is furnished between a Serving Central Office and the customer's designated premises. Service Termination charges apply per point of termination.

Monthly/Contract Monthly Rate Month 12-23 24-35 36-59 60-84

NRC to Month Months Months Months Months

Within C.O. $463.00 $1,384.00 $1,309.50 $1,215.00 $1,080.00 $945.00 0 – 3 Miles 463.00 1,775.00 1,600.50 1,485.00 1,320.00 1,155.00 Over 3 Miles 463.00 3,125.00 2,813.00 2,610.00 2,230.00 2,030.00

B. United LightLink Channel Mileage

1. United LightLink Channel Mileage is furnished when transmission facilities are required between serving central offices. There are two rates that apply, a Channel Mileage termination rate and a Channel Mileage per mile rate. The United LightLink Channel Mileage Termination Rate applies per central office. United LightLink Channel Mileage Facility monthly rates are per airline mile or fraction thereof.

Monthly/Contract Monthly Rate Month 12-23 24-35 36-59 60-84

to Month Months Months Months Months Channel Mileage Termination (Per Central Office,

Per Month) $650.00 $630.50 $585.00 $520.00 $455.00 Channel Mileage Facility

(Per Mo., Per Mile) 199.00 193.03 179.10 159.20 139.30

C. Multiplexing

Nonrecurring Charges Monthly Rates

DS3 to DS1, per arrangement $50.00 $568.00

D. Termination Liability Charges

If a customer chooses to disconnect all or a portion of the Term Discount Plan (TDP) period, Termination Liability charges will apply to those circuits that are disconnected. If a customer disconnects any portion of the TDP service prior to the end of month six, the customer will be liable for 100% of the payments remaining for the first six months and 50% of the payments remaining for the rest of the Plan. If a customer disconnects any portion of the TDP service after the end of the sixth month, the customer will be liable for 50% of the payments remaining for the rest of the Plan.


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Effective: July 1, 2015 Page 43

DATA TRANSPORT SERVICE

A. Frame Relay Service (2)

1. Frame Relay Access Line (FRAL) (includes Access Line and Port)

Monthly Rate Nonrecurring Charge

56 Kbps Month to month $125.00 $395.00 12-23 months 105.00 295.00 24-35 months 100.00 195.00 36-59 months 95.00 0.00 60-84 months 90.00 0.00

64 Kbps(1)

Month to month 130.00 445.00 12-23 months 110.00 345.00 24-35 months 105.00 245.00 36-59 months 100.00 0.00 60-84 months 95.00 0.00

128 Kbps Month to month 305.00 495.00 12-23 months 214.00 395.00 24-35 months 210.00 295.00 36-59 months 208.00 0.00 60-84 months 205.00 0.00




1.544 Mbps Month to month 565.00 795.00 12-23 months 510.00 500.00 24-35 months 435.00 350.00 36-59 months 410.00 0.00 60-84 months 385.00 0.00

(1) 64 Kbps Clear Channel Capability is provided upon request where facilities are available.

(2) Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain

their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable.

TN15-08


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DATA TRANSPORT SERVICE (Cont’d)

A. Frame Relay Service (Cont’d)

1. Frame Relay Access Line (FRAL) (includes Access Line and Port) (Cont’d)


*3 Mbps (2xDS1) Month to month $800.00 $795.00 12-23 months 650.00 500.00 24-35 months 550.00 350.00 36-59 months 475.00 0.00 60-84 months 425.00 0.00

*6 Mbps (4xDS1) Month to month 1,350.00 795.00 12-23 months 1,200.00 500.00 24-35 months 1,000.00 350.00 36-59 months 900.00 0.00 60-84 months 800.00 0.00

*10.5 Mbps (7xDS1) Month to month 1,725.00 795.00 12-23 months 1,575.00 500.00 24-35 months 1,475.00 350.00 36-59 months 1,400.00 0.00 60-84 months 1,350.00 0.00

*12 Mbps (8xDS1) Month to month 1,975.00 795.00 12-23 months 1,775.00 500.00 24-35 months 1,675.00 350.00 36-59 months 1,600.00 0.00 60-84 months 1,550.00 0.00

* Where facilities are available. CPE must be compliant with Frame Relay Forum.16 (FRF.16), Multilink Frame Relay Protocol Industry Standard.


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2. Frame Relay Port (FRAP) Only


56 Kbps Month to month $75.00 $195.00 12-23 months 70.00 175.00 24-35 months 65.00 155.00 36-59 months 60.00 125.00 60-84 months 55.00 95.00

*64 Kbps Month to month 80.00 245.00 12-23 months 75.00 225.00 24-35 months 70.00 205.00 36-59 months 65.00 175.00 60-84 months 60.00 145.00





* 64 Kbps Clear Channel Capability is provided upon request where facilities are available.


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2. Frame Relay Port (FRAP) Only (Cont’d)


1.544 Mbps Month to month $450.00 $595.00 12-23 months 405.00 575.00 24-35 months 395.00 555.00 36-59 months 380.00 525.00 60-84 months 365.00 495.00

44.210 Mbps Month to month $3,225.00 1,295.00 12-23 months 2,895.00 1,195.00 24-35 months 2,795.00 1,095.00 36-59 months 2,695.00 995.00 60-84 months 2,595.00 895.00

3. Permanent Virtual Circuit (PVC) – IntraLATA

CIR, per PVC Monthly Rate Nonrecurring Charge

Over 0 thru 8 Kbps Frame for LAN $3.30 $25.00 Frame for SNA 4.00 25.00 Frame for Voice 4.00 25.00

Over 8 thru 16 Kbps Frame for LAN 6.00 25.00 Frame for SNA 6.00 25.00 Frame for Voice 6.00 25.00





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3. Permanent Virtual Circuit (PVC) – IntraLATA (Cont’d)


Over 40 thru 48 Kbps Frame for LAN $16.00 $25.00 Frame for SNA 16.00 25.00 Frame for Voice 16.00 25.00


Over 56 thru 64 Kbp Frame for LAN 22.00 25.00 Frame for SNA 22.00 25.00 Frame for Voice 22.00 25.00






Over 768 thru 1.536 Mbps Frame for LAN 82.50 25.00 Frame for SNA 85.00 25.00 Frame for Voice 85.00 25.00

Over 1.536 thru 4 Mbps Frame for LAN 135.00 25.00 Frame for SNA 135.00 25.00 Frame for Voice 135.00 25.00


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3. Permanent Virtual Circuit (PVC) - IntraLATA (Cont’d)


Over 4 thru 10 Mbps Frame for LAN $190.00 $25.00 Frame for SNA 190.00 25.00 Frame for Voice 190.00 25.00

Over 10 thru 16 Mbps Frame for LAN 305.00 25.00 Frame for SNA 305.00 25.00 Frame for Voice 305.00 25.00

Over 16 thru 34 Mbps Frame for LAN 545.00 25.00 Frame for SNA 545.00 25.00 Frame for Voice 545.00 25.00

Over 34 thru 44.210 Mbps Frame for LAN 675.00 25.00 Frame for SNA 675.00 25.00 Frame for Voice 675.00 25.00

4. Private Network Link (PNL)

1.544 Mbps NNI Monthly Rate Nonrecurring Charge

Month to month $295.00 $395.00 12-23 months 290.00 295.00 24-35 months 285.00 195.00 36-59 months 280.00 0.00 60-84 months 275.00 0.00

5. An administrative charge will be applied, in addition to the applicable charges associated with Service Connection Charges, when a change is made to a customer’s frame relay configuration (including changes to an existing group’s addressing or changes in bandwidth), at the customer’s request. Such changes are defined as those rearrangements necessary to add, delete or rearrange the customer’s configuration and changes of CIR on a PVC. The administrative charge applies to changes in a customer's network associated with PVCs. Only one administrative charge applies per customer request.

Administrative Charge (Nonrecurring) $50.00


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6. Frame To ATM Inter-Networking Link


Over 0 thru 256 Kbps $25.00 $50.00 Over 256 thru 384 Kbps 35.00 50.00 Over 384 thru 512 Kbps 45.00 50.00 Over 512 thru 768 Kbps 55.00 50.00 Over 768 thru 1.536 Mbps 70.00 50.00 Over 1.536 thru 4 Mbps 95.00 50.00 Over 4 thru 10 Mbps 175.00 50.00 Over 10 thru 16 Mbps 250.00 50.00 Over 16 thru 34 Mbps 475.00 50.00 Over 34 thru 44.736 Mbps 625.00 50.00

7. Gateway Service


Over 0 thru 8 Kbps $25.00 $50.00 Over 8 thru 16 Kbps 30.00 50.00 Over 16 thru 24 Kbps 35.00 50.00 Over 24 thru 32 Kbps 40.00 50.00 Over 32 thru 40 Kbps 45.00 50.00 Over 40 thru 48 Kbps 50.00 50.00 Over 48 thru 56 Kbp 55.00 50.00 Over 56 thru 64 Kbps 60.00 50.00 Over 64 thru 128 Kbps 85.00 50.00 Over 128 thru 256 Kbps 105.00 50.00 Over 256 thru 384 Kbps 125.00 50.00 Over 384 thru 512 Kbps 145.00 50.00 Over 512 thru 768 Kbps 185.00 50.00 Over 768 thru 1.536 Mbps 225.00 50.00

8. Utilization Reports

Per Port Monthly Rate Nonrecurring Charge

Month to month $18.95 $50.00 12 - 23 months 16.95 50.00 24 - 35 months 14.95 50.00 36 - 59 months 12.95 50.00 60 - 84 months 10.95 50.00


TENNESSEE


Effective: July 1, 2015 Page 50


A. ATM Service (1)

1. ATM Access Line (ATM-AL) (includes Access Line and Port)


1.544 Mbps (DS1 UNI) Month to month $590.00 $700.00 12-23 months 530.00 700.00 24-35 months 455.00 700.00 36-59 months 425.00 0.00 60-84 months 405.00 0.00

*3 Mbps (2xDS1 UNI) Month to month 935.00 800.00 12-23 months 825.00 800.00 24-35 months 710.00 800.00 36-59 months 665.00 0.00 60-84 months 630.00 0.00

*6 Mbps (4xDS1 UNI) Month to month 1,870.00 900.00 12-23 months 1,565.00 900.00 24-35 months 1,350.00 900.00 36-59 months 1,265.00 0.00 60-84 months 1,200.00 0.00

*9 Mbps (6xDS1 UNI) Month to month 2,805.00 1,000.00 12-23 months 2,290.00 1,000.00 24-35 months 1,970.00 1,000.00 36-59 months 1,845.00 0.00 60-84 months 1,750.00 0.00

*12 Mbps (8xDS1 UNI) Month to month 3,740.00 1,100.00 12-23 months 2,970.00 1,100.00 24-35 months 2,555.00 1,100.00 36-59 months 2,395.00 0.00 60-84 months 2,270.00 0.00

* Where facilities are available.

(1) Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable.

TN15-08


TENNESSEE




A. ATM Service

1. ATM Access Line (ATM-AL) (includes Access Line and Port) (Cont’d)


*45 Mbps (DS3 UNI) Company provided fiber optic terminal Month to month

0-3 miles $4,115.00 $2,500.00 Over 3 miles 5,635.00 2,500.00

12-23 months 0-3 miles 3,260.00 2,500.00 Over 3 miles 5,260.00 2,500.00


36-59 months 0-3 miles 2,630.00 0.00 Over 3 miles 4,085.00 0.00


*155 Mbps (OC3 UNI) Customer provided fiber optic terminal Month to month

0-3 miles $7,665.00 $3,000.00 Over 3 miles 9,355.00 3,000.00





* Where facilities are available. For 155 Mbps (OC3 UNI), service is available only from serving central offices that have an ATM switch. OC3 service is available at Special Contract Arrangement rates from serving central offices that do not have an ATM switch.


TENNESSEE




A. ATM Service

1. ATM Access Line (ATM-AL) (includes Access Line and Port) (Cont’d)


*155 Mbps (OC3 UNI) Company provided fiber optic terminal

Month to month 0-3 miles $10,550.00 $4,000.00 Over 3 miles 12,425.00 4,000.00





* Where facilities are available. OC3 service is available only from serving central offices that have an ATM switch. OC3 service is available at Special Contract Arrangement rates from serving central offices that do not have an ATM switch.


TENNESSEE




A. ATM Service

2. ATM Port (Port Only) Monthly Rate Nonrecurring Charge

1.544 Mbps (DS1 UNI) Month to month $495.00 $400.00 12-23 months 445.00 400.00 24-35 months 415.00 400.00 36-59 months 365.00 0.00 60-84 months 310.00 0.00





45 Mbps (DS3 UNI) Month to month 3,300.00 1,500.00 12-23 months 2,975.00 1,500.00 24-35 months 2,660.00 1,500.00 36-59 months 2,310.00 0.00 60-84 months 2,205.00 0.00

155 Mbps (OC3 UNI) Month to month 5,365.00 2,000.00 12-23 months 4,830.00 2,000.00 24-35 months 4,305.00 2,000.00 36-59 months 3,695.00 0.00 60-84 months 3,500.00 0.00

* Where facilities are available


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A. ATM Service

3. Permanent Virtual Circuit (PVC) – IntraLATA


Over 0 thru 2.944 Mbps (Per increments of 64 Kbps) CBR $8.00 $50.00 VBR-nrt 6.00 50.00

Over 2.944 Mbps (Per increments of 1 Mbps) CBR 40.00 50.00 VBR-nrt 30.00 50.00

Monthly Rate Nonrecurring Charge (Per Connection) (Per Connection)

UBR Per DS1 Connection $12.00 $50.00 Per NxDS1 Conn. 45.00 50.00 Per DS3 Connection 275.00 50.00 Per OC3 Connection 775.00 50.00

4. ATM Network Link (ATM-NL) Monthly Rate Nonrecurring Charge

*1.544 Mbps ATM-NL Month to month $470.00 $375.00 12-23 months 445.00 375.00 24-35 months 415.00 375.00 36-59 months 350.00 375.00 60-84 months 300.00 375.00

*45 Mbps ATM-NL Within SCO

Month to month 1,600.00 375.00 12-23 months 1,450.00 375.00 24-35 months 1,320.00 375.00 36-59 months 1,180.00 375.00 60-84 months 1,000.00 375.00

*45 Mbps ATM-NL 0-3 miles


*45 Mbps ATM-NL Over 3 miles


* Where facilities are available


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A. ATM Service

5. An administrative charge will be applied, in addition to the applicable Service Connection Charges when a change is made to a customer’s ATM configuration (including changes to an existing group’s addressing or changes in bandwidth), at the customer’s request. Such changes are defined as those rearrangements necessary to add, delete or rearrange the customer’s configuration and changes of the PCR, SCR on a PVC. The administrative charge applies to changes in a customer’s network associated with PVCs. Only one administrative charge applies per customer request.

Administrative Charge (Non-Recurring) $75.00

6. Gateway Service, Permanent Virtual Circuit (PVC) – IntraLATA


Over 0 thru 2.944 Mbps (Per increments of 64 Kbps) CBR $12.00 $100.00 VBR-nrt 8.00 100.00

Over 2.944 Mbps (Per increments of 1 Mbps) CBR 60.00 100.00 VBR-nrt 40.00 100.00

Monthly Rate Nonrecurring Charge (Per Connection) (Per Connection)

UBR Per DS1 Connection $ 15.00 $ 50.00 Per NxDS1 Conn. 55.00 50.00 Per DS3 Connection 330.00 50.00 Per OC3 Connection 930.00 50.00


TENNESSEE



LONG DISTANCE MESSAGE TLECOMMUNICATIONS SERVICE

A. Two-Point Service

1. Service Between Land Wire Stations

a. Rate Table

The following rates are applicable to Intrastate IntraLATA Long Distance service between all points within the Company’s operating territory in the state of Tennessee.

The charge for a message is determined as follows:

-- Determine the total Basic Rate Schedule charge, using the table in 1. below. -- Then add to the total Basic Rate Schedule charge the Operator-Handling

Differential shown in 2. below, if applicable.

1) Basic Rate Schedule

The following rates are for all time periods:

Rate

All IntraLATA mileage (1-70 miles) Per Minute $0.05

2) Operator-Handling Differentials

The following charges are in addition to the Basic Rate Schedule charges for messages in the following call classes.

Station-to-Station Dial Credit Card $2.25

Operator 2.75 Person-to-Person 4.00

OPERATOR ASSISTED LOCAL CALLS

A. A surcharge of $2.50 will apply when the caller requests operator assistance and the call is completed within the local service area. The call may be billed to the originating telephone, credit card, third number, collect or any other special identification number.

B. When a calling card call is made from a paystation, The Operator Handling Differential for Dial Credit Card will apply.

C. Application of Charges

1. The $2.50 surcharge will be applied to each completed call except:

a. For calls to the Company for official telephone business.

b. For emergency calls to agency type telephone numbers such as to those agencies of the federal, state or local government which have the capability and legal authority to provide aid in emergency situations and to any emergency medical number.

c. When the caller identifies himself as being handicapped and unable to place the call due to his handicap.

d. When the caller advises he has had service trouble in reaching the terminating number.


TENNESSEE


Effective: May 6, 2016 Page 57

OPTIONAL CALLING PLANS

A. Freedom Calling Plans

1. Service connection charges are applicable for the provision of Freedom Calling Plans.

2. Freedom Calling I is designed to offer billing for intrastate intraLATA MTS calls to the terminating customer’s line.

The following charges apply for calls made subject to this plan.

Rate

Fixed Monthly Rate, per line $10.00

Per Unit Rate (15 seconds) 0.0175

The monthly rates for Freedom Calling Plans do not include the provision of call billing detail. The customer must request call billing detail at least 30 days in advance of the next billing for which detail is desired. Call billing detail will be provided on a separate report, not part of the customer’s normal bill. When call billing detail is furnished, the following charges will apply.

Fixed Monthly Rate, per line $2.50

Call Billing Detail showing all terminating calls, per call 0.04

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TENNESSEE



SERVICE OFFERINGS

A. Restriction Service

The following Restriction Service options are no longer available to new customers. Existing customers may be continued or added at the same location until such service is discontinued by the customer.

Restriction Options

Option #1 (Obsoleted 05/01/09, Type D) 1+, 0-, 0+, 976, IDDD 01+, IDDD 011 +

Option #2 (Obsoleted 05/01/09, Type D) 0-, 0+, 976 , IDDD 01+

Option #3 (Obsoleted 05/01/09, Type D) 1+, 0-, 0+, IDDD 01+, IDDD 011+

Option #5 (Obsoleted 05/01/09, Type D) 1+700, 0+700 (only)

Option #7 (Obsoleted 05/01/09, Type D) 1+

Option #12 (Obsoleted 05/01/09, Type D)(1)

7-Digit Blocking

Monthly Rate

Option #1 $4.00 Option #2 $4.00 Option #3 $4.00 Option #5 $0.00 Option #7 $4.00 Option #12(1) $0.00

(1) Option #12 remains available for Payphone Access Lines.


TENNESSEE



OBSOLETE SERVICE OFFERINGS (Cont’d)

A. United Switchlink

Nonrecurring Charges Monthly Rates

1. Basic United SwitchLink service(1) $15.00 $35.00

2. United SwitchLink Plus service (1) 20.00 75.00

3. Automatic Line 1.00 2.00 4. Ring Again 1.00 1.00 5. Speed Call 1.00 1.00 6. Last Number Redial 1.00 1.00 7. Automatic Line, Ring Again

Speed Call and Last Number Redial Package 1.00 3.00

8. Modem Pooling – In(2) 10.00 8.00 9. Modem Pooling - Out(2) 10.00 8.00 10. Modem Pooling - Two-Way(2) 10.00 8.00 11. Closed User Group 1.00 3.00 12. Hunt Groups 1.00 1.00 13. Idle Time-out Disconnect 1.00 1.00

B. Installation Charges

1. The appropriate business service charges apply.

2. If special or unusual line conditioning is required or unusual installations occur, additional time and material charges may apply.

(1) The charge for United SwitchLink and United SwitchLink Plus includes the Centrex access line charge.

(2)Modem pooling is not compatible with United SwitchLink Plus.


TENNESSEE



OBSOLETE SERVICE OFFERINGS (Cont’d)

C. Custom Calling Services

Service Charges apply for any subsequent changes in the programmed number associated with Hot/Warm Line or SignalRing.

Monthly Rate

1. Call Waiting – GRANDFATHERED(1) $6.00

2. Call Forward-Fixed – GRANDFATHERED 5.00

3. Speed Dial 30 – GRANDFATHERED 6.00

4. Hot Line – GRANDFATHERED 5.00

5. Warm Line – GRANDFATHERED 5.00

D. Expresstouch Service

Monthly Rate

1. Caller ID – Number Only (includes Anonymous Call Rejection) – GRANDFATHERED $10.00

2. Anonymous Call Rejection – GRANDFATHERED 5.00

(1) Customers who subscribe to the Call Waiting feature and to Call Forward No Answer will also receive Call Forward of Call Waiting at no additional charge.

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TN 2020-04


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CUSTOM CALLING FEATURE PACKAGES

A. Feature Package

Monthly Rate Residence Business

InTouch w/Return Call - GRANDFATHERED(1) $21.00 $21.00

Call Manager- GRANDFATHERED (1) 21.00 21.00

Classics- GRANDFATHERED (1) 20.00 20.00

Essentials(2) Not Available 23.00

Advantage- GRANDFATHERED (1) 22.00 22.00

Enhanced Call Forwarding 6.00 6.00

(1) As of October 1, 2010, this package is limited to existing lines in service at existing locations for current customers.

(2) As of October 1, 2010, this package is limited to existing residential lines in service at existing locations for current residential customers. This package remains available to business customers.

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RESIDENCE BUNDLED OFFERS

A. Currently Available Bundles

Bundles Monthly Rate (1)

Economy Pack Bundle 35.95 (2) (3)

Economy Pack Plus Bundle 29.00 (5)

Economy Pack Plus Lite 31.00 (4) (5)

Unlimited Nationwide Calling or Essential Home Phone with 30Minutes Long Distance

35.00 (6) (7)

(1) Rates for required long distance and/or non-regulated services and features apply in addition the above listed rates for the local portion of the bundled service.

(2) Rate includes Subscriber Line Charge.

(3) Customers who subscribe under a 12-month commitment will receive a $5.00 discount off the monthly rate during the first 2 months of service, after which the listed monthly rate will apply.

(4) Effective April 12, 2019, Economy Pack Plus Lite is grandfathered. Availability to current customers is limited to lines and features in service at existing locations.

(5) Monthly rate includes local voice and features only; however, the monthly rates for all required services will appear as a single line item on the customer’s bill.

(6) Effective February 18, 2019, Essential Home Phone With 30 Minutes Long Distance is grandfathered. Availability to current customers is limited to lines and features in service at existing locations.

(7) Rate includes local services, features, fees and surcharges described in Section 3 (Application of Charges) of the CenturyLink Local Terms of Service for Unlimited Nationwide Calling or 30 Minutes Nationwide Long Distance Package. Monthly rates for the Unlimited Nationwide Calling or 30 Minutes Long Distance calling plan provided by CenturyLink Communications, LLC and for optional deregulated High Speed Internet provided by the Company are not included in this rate; however, the monthly rates for all these services will appear as a single line item on the customer’s bill.

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TN 2020-04

http://www.centurylink.com/tariffs/LTOS_Residence_Unlimited_Nationwide_Calling_Package.pdf




TENNESSEE


Effective: 09-04-2020 Page 62.1

RESIDENCE BUNDLED OFFERS (Cont’d)

B. Grandfathered Bundles

As of October 1, 2010, the following bundles are limited to existing lines in service at existing locations for current residential customers.

Grandfathered Bundles Monthly Rate

Ideal Solution $49.50 (I)

Sure Solution II, Custom Solution I, Classic Solution 44.50 (I)

Choice Solution 43.00 (I)

Core Solution 46.00 (I)

Personal II Solution, Standard Home Phone Service II 41.50 (I)

Home II Solution 38.00 (I)

Special Plan Bundle - Discounted rate when bundled with features and services specified in the TN Guidebook Section 10–Residential Feature Packages and Local Services located at http://www.centurylink.com/tariffs/LTOS_Residential_Bundles.pdf 30.50 (I)

Progressive Plan 34.00 (I)

Simple Solution 29.50 (I)

Follow Me Plan 35.50 (I)

Essential Home Phone Plan 34.50 (I)

As of December 26, 2014, the following bundles are limited to existing lines in service at existing locations for current residential customers.

Simple Choice Bundle 35.95 (I)

Simple Choice Unlimited Bundle 29.95 (1)

As of June 11, 2017, the following bundles are limited to existing lines in service at existing locations for current residential customers.

Pure Bundle $28.00 (2) (3)

Home Phone II 28.95 (4)

(1) The monthly Simple Choice Unlimited rate will be discounted by $5.00 when customers also subscribe to the Company’s High-Speed Internet (1.5M or higher).

(2) Rate includes Subscriber Line Charge.

(3) Rates applicable for non-regulated High-Speed Internet also apply.

(4) The customer must subscribe to either CenturyLink Communications, LLC Home Phone II Per Minute long distance plan or CenturyLink Communications, LLC Home Phone II Unlimited long distance plan to qualify for this bundle.

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http://www.centurylink.com/tariffs/LTOS_Residential_Bundles.pdf


TENNESSEE



BUSINESS BUNDLED OFFERS

A. Currently Available Bundles:

Bundles Monthly Rate1. Solutions-Business Packages

a. Pure Bundle $45.00 (1) (2)

2. Business Assist Advantage Plans a. Business Assist Advantage Plan 60.95 (3)

b. Unlimited Business Assist Advantage Plan --Initial bundle, per location 63.00--2nd through 10th bundle (per bundle), per location 56.00

3. Business Assist Basic Plan 60.95 (3)

4. PRI Bundle II (Rates for Optional Calling Plan available with PRI Bundle apply in addition to these rates)

--2 years 500.80 --3 years 470.80 --5 years 440.80

5. Hosted Multiline Bundle --1 year 39.00 --3 years 34.00

(1) Rates applicable for non-regulated High-Speed Internet will apply.

(2) Rate Includes Subscriber Line Charge.

(3) When customers also subscribe to the Company’s non-regulated Voicemail, a $2.50 discount is applied to the monthly rate.

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TENNESSEE


Effective: April 29, 2014 Page 64


A. Currently Available Bundles: (Cont’d)

6. CORE CONNECT

a. General

CENTURYLINK LOCAL TERMS OF SERVICE: CORE CONNECT BUNDLEScontains the terms and conditions for CORE CONNECT bundles.

Termination Liability Charges as described therein will apply if a Customer disconnects all or a portion of a CORE CONNECT bundle prior to the expiration of the TDP.

b. Rates and Charges

1) Core Connect 1

Exchanges

Per Location, Per MonthInitial Bundle 2nd through 10th bundle

All Terms Month-to-

MonthOne Year

TermTwo Year

TermThree Year

Term

Fall Branch and Limestone $80.00 $50.00 $45.00 $42.50 $40.00

Butler, Hampton, Roan Mountain, Stoney Creek, Sullivan Gardens

70.00 40.00 35.00 32.50 30.00

All Other Exchanges 60.00 30.00 25.00 22.50 20.00

2) Core Connect 1 LITE

Exchanges

Per Location, Per MonthInitial Bundle 2nd through 10th bundle

All Terms Month-to-Month (1)

One Year Term

Two Year Term

Three Year Term

Fall Branch and Limestone $80.00 $50.00 $45.00 $42.50 $40.00

Butler, Hampton, Roan Mountain, Stoney Creek, Sullivan Gardens

70.00 40.00 35.00 32.50 30.00

All Other Exchanges 60.00 30.00 25.00 22.50 20.00

(1) Only available after expiration of a TDP when customer does not renew or select a new TDP.

http://www.centurylink.com/tariffs/LTOS_Business_Core_Connect.pdf


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Effective: April 29, 2014 Page 65


A. Currently Available Bundles:

6. CORE CONNECT

b. Rates and Charges (Cont’d)

3) Core Connect 2

Exchanges

Per Location, Per Month Initial

Bundle 2nd through 10th bundle

All Terms Month-

to-Month

One Year Term

Two Year Term

Three Year Term

All Exchanges $55.00 $35.00 $30.00 $27.50 $25.00

4) Core Connect 2 LITE

Exchanges

Per Location, Per Month (1)

Initial Bundle

2nd through 10th bundle

All Terms Month-

to-Month (1)

One Year Term

Two Year Term

Three Year Term

All Exchanges $60.00 $35.00 $30.00 $27.50 $25.00

(1) Only available after expiration of a TDP when customer does not renew or select a new TDP.


TENNESSEE


Effective: June 14, 2019 Page 65.1


A. Currently Available Bundles: (Cont’d)

7. CENTURYLINK BUSINESS BUNDLES

a. Regulations and Descriptions

CENTURYLINK LOCAL TERMS OF SERVICE: CENTURYLINK BUSINESS BUNDLE contains the terms and conditions for CenturyLink Business Bundle Options 1 and 2 and CenturyLink Business Bundle Preferred.

b. Rates and Charges

1. CenturyLink Business Bundle Options 1 and 2

Monthly rates for the CenturyLink Business Bundle Unlimited Plan A long distance plan provided by CenturyLink Communications, LLC and for deregulated High-Speed Internet provided by the Company are not included in the following rates; however, the monthly rates for all these services will appear as a single line item on the customer’s bill.

CenturyLink Business Bundle Per Line, Per Location

Monthly Rate Activation

Fee Initial

Bundle2nd through 10th Bundle

Month-to-Month (Option 1) $55.00 $24.99 $50.00 Two-Year Term (Option 2) 55.00 24.99 N/A

2. CenturyLink Business Bundle Preferred

Monthly rates for the CenturyLink Business Bundle Unlimited Plan B long distance plan provided by CenturyLink Communications, LLC and for deregulated High-Speed Internet provided by the Company are not included in the following rates; however, the monthly rates for all these services will appear as a single line item on the customer’s bill.

CenturyLink Business Bundle Preferred

Monthly RateActivation

FeeInitial

Bundle2nd through 10th Bundle

Month-to-Month $50.00 $19.99 $50.002-Year Term 50.00 19.99 0.00

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http://www.centurylink.com/tariffs/LTOS_Business_CenturyLink_Business_Bundle.pdf

http://www.centurylink.com/tariffs/LTOS_Business_CenturyLink_Business_Bundle.pdf


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B. Grandfathered Bundled Services

As of October 1, 2010, the following SOLUTIONS II – Business Packages are limited to existing lines in service at existing locations for current business customers.

Solutions-Business Packages: Monthly Rates (1)

1. Sure Solution II $62.002. Deleted3. Standard Solution II 52.004. Basic Solution 61.005. Classic Solution 55.006. Priority Solution 53.007. Economy Solution 54.008. Economy Solution II 54.009. Economy Bundle IIA 54.0010. Complete Business Bundle - initial bundle 54.00

- 2nd & 3rd bundle 54.0011. Connection Central Bundle 51.00

12. PRI Bundle 3 years 500.80 5 years 470.80 7 years 440.80

13. Multiple Bundle Monthly 60.50 1 year 60.50 2 years 57.003 years 51.00

14. Connect II Monthly 64.00All Exchanges 1 year 62.00

2 years 62.003 years 57.00

15. Economy II-B All Exchanges Monthly 54.00

1 year 54.002 years 54.003 years 54.00

16. Complete Business Bundle II All Exchanges Monthly 46.00

1 year 46.002 years 46.003 years 46.00

(1) Rates for required long distance and/or non-regulated services and features apply in addition the above listed rates for the local portion of the bundled service.

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Effective: 06-15-2020 3rd Revised Page 67

CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS

A. Maintenance of Service (a.k.a. Trouble Isolation Charge)

The Trouble Isolation Charge is applicable when the Company dispatches a technician to investigate a customer-reported trouble, and a service difficulty is found to be caused by customer-provided equipment, wire, facilities, communications system or customer actions, and the customer does not have the Company repair the premises wire trouble.

The Trouble Isolation Charge also applies when a customer requests or allows the Company to dispatch a technician to investigate the reported trouble and the customer then does not allow access to the necessary in-home wiring and equipment or is not available to allow access.

This charge is waived for customers who have inside wire protection, unless CenturyLink determines through remote testing that no trouble exists, and the customer insists on a dispatch. If no trouble is found, a Trouble Isolation Charge applies whether or not the customer has inside wire protection.

This charge will not apply when:

Customer is subscribed to an Inside Wire Maintenance Plan before a Company technician is dispatched

A service difficulty or trouble is found to be in a permanently wired telephone associated with service (i.e., no network interface device)

The service difficulty or trouble is in Company-maintained equipment or wiring

No trouble is found after customer allows the necessary access to in-home wiring and/or equipment.

Customer authorizes company repair of inside wiring and/or customer-provided equipment

Residence and Business, Per occurrence $95.00 (I)

B. INSIDE WIRE MAINTENANCE PLANS (A.K.A. INSIDE WIRE PROTECTION)

See CenturyLink Inside Wire Maintenance and Line-Backer™ Terms and Conditions Service Agreement for applicable terms and conditions for business and residence inside wire maintenance plans.

An Early Termination Fee as described in the aforementioned service agreement will apply when a customer who is subscribed to an inside wire maintenance plan under a nine-month minimum commitment period discontinues the plan prior to the end of the commitment period.

Residence, per line $11.00 Business, per line $8.00

TN2020-03

https://www.centurylink.com/asset/aboutus/downloads/legal/terms-and-conditions/CTLFINALInsideWireMaintenanceTermsandConditionsandSvcAgreementv.08.05.19a.pdf

https://www.centurylink.com/asset/aboutus/downloads/legal/terms-and-conditions/CTLFINALInsideWireMaintenanceTermsandConditionsandSvcAgreementv.08.05.19a.pdf

UNITED TELEPHONE SOUTHEAST LLC D/B/A CENTURYLINK … · 2020-06-25 · A. Business Individual Line...

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Transcript of UNITED TELEPHONE SOUTHEAST LLC D/B/A CENTURYLINK … · 2020-06-25 · A. Business Individual Line...