United Electronic Recycling

Agenda

• United Electronic Recycling Introduction• Customer Benefits• Why are we Recycling?• What are we Recycling?• Recycling Process • Customer Engagement

United Electronic Recycling Introduction

• Eco Friendly – Good Earth • Properly Recycle Electronic Equipment

– Data Destruction– Audit and Report – Compliant Manner

• Zero Landfill Tolerance Initiative!• Save Customers Time and Space• Maximize Value of Reverse Logistics

United with Companies of the same opinion

Customer Benefits

• Properly Recycle Electronic Equipment based EPA Standards

• Inventory Report of Equipment recycled• Asset Disposal - Certificate of Data Destruction• Relieves liability of improper disposal

– Fines– ID Theft

• Reverse Logistics - Processing and Reporting• Excellent Customer Service • No Cost Solution Most of the time!

Why are we recycling?

• 23 States have passed legislation mandating statewide e-waste recycling

• 12 States currently have a landfill or incineration ban on electronic devices

• We are helping and preparing companies to comply

Major Eco Problem

• Over 20 lbs. Of E-Waste is Generated Per Person Annually

• The EPA Estimates Only 12.5% of E-Waste is Recycled and 87.5% Goes to a Landfill or Incinerator

• E-Waste is Highly Toxic• CRT Monitors on Average Contain Nearly 8 lbs.

of Lead• Circuit Boards Contain Carcinogens and Heavy

Metals

United Electronic Recycling – Solving Problems Today

Types of Equipment we recycle

• Computers• Laptops• Plasmas • LCD's• Printers• White Goods• Light Bulbs• Batteries

• Fax Machines• Key Boards• Mice• Stereo

Equipment• All Business /

Office Electronics

• Network Equipment

• Servers• Telecom

Equipment• Cell Phones• DVD Players• Copy

Machines

Basically anything with a power cord or battery

Recycling Process

• Receive equipment, Weigh equipment, Inventory / Barcode equipment

• Separate into categories– Plastic, Glass and Metal

• Identify equipment that can be refurbished / reused (Highest form of recycling)– testing, repair, cleaning, make ready

• Market Products• Resale Products

– Reuse– Remanufacturing

• Zero Landfill Tolerance

Engagement

• Customer creates an Inventory list • Sends list to ISR• UER Logistics Manager

– Coordinates shipping – Keeps customer informed and involved– Send all reporting and documentation to Customer

• Determine ongoing recycling volume– Repetitive Engagement

Customer Service is our number one priority

Sales Plan

United Electronic Recycling

Routes to Market

Public Relations

Account Representation

Tele-Locators

Vertical MarketsRegional

Concentration

B2B Direct

Warm Market Your Area of Expertise

Multiple Routes to Market

Simple Process

• Find Company with “End of Life” Product– Complete a Work Order Form for pickup – Complete Inventory List Form– Send Forms to UER District Manager

• UER DM Responsibility– Estimates Amount of Customers Products for

shipping (1/2 Pallet minimum)– Review all Form details to make sure it is complete – Turn into Joe Logistics Manager for pickup- Normally

up to 2 weeks for pickup.– Profit Share of 30%, Plus, A Powerful Monthly Bonus

Plan to qualify for.• Commissions Paid Every Other Friday!

Find New Business

General ISR, Independent Sales Representative• 30% Profit Share for all received deliveries from

a new Customer in the first 90 days• 10% Residual of the New account, After the first

91 days of collecting Inventory!• For As long as you are representing UER• Plus a very lucrative bonus program

Bonus Program

UER After Expenses (UAE) Range If UAE is $0 - $1500

If UAE is $1501- $3000

If UAE is $3001 - $5000

If UAE is $5001 -

$25K

Independent Sales Representative (ISR) Commission (per pay period) (every 2 weeks)

ISR 30% 30% 30% 30%

ISR Bonus Program (BP) (calculated monthly) (first figure the range $ and %, then pay range % for all UAE)

ISR - BP

0% 3% (3%uc) 6% (3%uc) 8% (2%uc)

ISR Example

• ISR base Profit Share of 30% will be paid in full every two weeks on payday.

• ISR will be given a bonus based on their overall monthly UAE. This is paid within 2 weeks from the previous month.– 3% for volume over $1501– 6% for volume over $3001– 8% for volume over $5001 but less than $25,000

• Example A– Lets say that an ISR had UAE of $3500

for the whole month, so they would earn $3500*30%=$1050 on Commission

– For the ISR – BP this example puts the ISR in the 6% range

– 6% * 3500 = $210– Totaling $1260 for that month for an ISR

• Example B– Lets say that an ISR had UAE of $6000

for the whole month, so they would earn $6000*30%=$1800 on Commission

– For the ISR – BP this example puts the ISR in the 8% range

– 8% * 6000 = $480– Totaling $2280 for that month for an ISR

Deal Example

First 90 Life $-

$500.00

$1,000.00

$1,500.00

$2,000.00

$2,500.00

$3,000.00

$3,500.00 Commission on $10K Profit Delivery

Commission

www.unitedelectronicrecycling.com

United Electronic Recycling Training!

Training – Tele-locating

*District Manager will direct to you to the location and Company’s to call.

Tele-Locating Process and Responsibilities1. Simply call and locate Company’s with Product!2. Complete Work Order, including the inventory list form and send it

to the District Manager for review for all new customers! (Must ½ pallet or more.)

3. Stay in contact with customer thru the entire process.• Communicate the date and time of pickup with them.• After pickup, get testimony and referrals and let them know they will

receive COD and Survey to complete and save.3. Complete Excel pipeline report for all True potential Prospects to call

back on. E-mail to John every Thursday Evening4. Attend Tele-locators conf. call each Friday at 8:30 am 218-862-6789 657918

Training

Grand Opening 1. Have your “Grand Opening” by contacting all previous employers,

business owners, colleagues that you currently know and bring them up to date what your doing. Many will point you in the right direction and want to help you!

2. Target a Past knowledgeable industry, such as Growing Medical Field, Educational Institutions, Insurance Companies, leasing Companies , Banking Association, etc…

3. Tele-Locating strategy is 50 Part-time,100+ calls per day for full time Isr’s, including follow-ups.

4. Find out and stick with the area your directed to call in. Find material in a close proximity of each other is key.

5. District manager will be directing who to call and where to call and directing you to a call list or technique.

Training

• District Manager will determine 3 Things when you Have a NEW Work Order!

1. Review the inventory List and make sure it is at least an ½ pallet or more

2. They will determine if they will be a charge for any material. Normally there is a $20 charge for TV Consoles and $10 charge for regular TV’s. There also could be a $5 charge for CRT Monitors, depending on the rest of the inventory and the quantity of CRT’s. If there is a charge we will give you a Invoice to send to the customer if agreeable with customer.

3. If everything looks good, then the Work Order is turned into Joe Foster who establishes the truck route/Logistics of pickup. Also sets Date and Time when there is a Full Truck of 10 pallets

4. DM will review and check to see if forms are complete etc…

Training – Telemarketing Script

Other Scripts, Login at www.uerteam.com click login Username-uerteamrecycle Password- recycle

Hello, this is John Doe, How are you today? I was needing your help please!I was calling regarding our “CORPORATE RECYCLE WEEK FOR COMPANIES LIKE YOURS,YOU KNOW “THE GO GREEN CRUSADE TO SAVE OUR ENVIRONMENT and

wanted to find out who I would talk to regarding your “END OF LIVE, ELECTRONIC EQUIPMENT, SUCH AS Computers, printers & COPIERS ?

• Some times that could be the IT director, Procurement of the Environmental Director.…..Get the right contact on phone and repeat the same thing to them.If they have Product, get an idea of what and how much. Let them know that many

companies charge for picking up, but we most usually can do it at no cost, see if you can get them to send email of an inventory list! How many locations do you have?

If they do not have any inventory now ask these questions before thanking them and moving on.

1. Can I send you a email with link to our company for future needs?2. Do you have any other companies or customers that could be updating their

computer system or have downsized that might be a good referral for our Corp. Go Green crusade?

Training- Telemarketing

Commonly asked Question & Rebuttals

1. How long have you been in business? Well the management team has 12 years collectively of experience in the

industry and have goals to become the leading “Go Green” Recycling Company in the State!

2. What Certification do you have? We follow all EPA Compliances and Standards and We have initiated ISRI

& completed FACTA Compliance Certification!3. When will the pickup be. Normally you would say in about 2 weeks unless

directed to something else.4. What do you do with the hard-drives? We use a Department of Defense Software that wipes the information and

provided you back with a Certificate of Destruction.

*District Manager will be giving you a Question Test for training purposes.

Training- Tele-Locating Call List

Here are the different Data Call List we use.

1. Our Company Business Directory site http://www.infofree.com2. Generate Call list from Internet3. Chamber of Commerce Directory etc…4. Telephone Book or Online Yellow Book5. Reference USA

Training

REQUIREMENTS1. Keep Calendar Daily, weekly & monthly2. Also a State Map is required to mark work orders to be Picked up from

the work orders sent in!3. Know and have all tele #’s for all Managers along with website address

and customer power point presentation to be emailed.4. Your Goal is to Average 100 calls per day, 10 Work Orders per week,

which equates usually to 1 truck filled with 10 pallets each week!5. Contact Your DM most everyday to touch base with activity, results,

progress and questions.6. Complete a weekly report (Excel Pipeline) of contacts and results by

email, due Thursday Evening by 6 pm. 7. Attend Team Conf. Call every Friday at 8:30am 218-862-6789 6579188. A UER e-mail will be created for you thru Go Daddy! Be sure and set up

a signature page when you get it.9. A Professional greeting on your phone line will need to be set up. 8.Treat every prospect and customer with Total Respect.

Training

United Electronic Recycling Contact Information2800 E. Plano Parkway Suite 400

Plano Tx. 75074Sales Manager/Partner• John Hayes- 405-409-5744 Jhayes@uerteam.comDistrict Tele-Locator Manager• Geneva Osburn 580-234-5509 gosburn@uerteam.com Internal Evaluator & Logistic Manager• Joe Foster/Owner 214-994-9200 Jfoster@uerteam.comOffice Manager• Jerry Walker 214-864-9443 Jwalker@uerteam.com Other Partners• Steve Foster-214-912-8007 Sfoster@uerteam.com• Jason Keller- 405-213-3431 Jkeller@uerteam.com