United Arab Emirates Session 3: How to prepare for communicating … · Session 3: How to prepare...
Transcript of United Arab Emirates Session 3: How to prepare for communicating … · Session 3: How to prepare...
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United Arab Emirates
Session 3: How to prepare for communicating in an
emergency?
International Symposium on Communicating
Nuclear and Radiological Emergencies to the
Public
Vienna , 1-5 Oct 2018
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Why Communication fails during nuclear emergencies?
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Three Mile Island
accident
Fukushima daiichi nuclear
disaster
Chernobyl Nuclear disaster
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UAE Peaceful Nuclear Energy Policy
Policy of United Arab Emirates on
the Evaluation and Potential Development
of Peaceful Nuclear Energy
Complete
operational
transparency
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Highest
standards of
non-
proliferation
Highest
standards of
safety and
security
Close
cooperation
with IAEA,
Conform to
standards
Long-term
sustainability
Partnership
with
governments
and firms of
responsible
nations
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Federal Law by Decree No. (6) of 2009 concerning the peaceful use of nuclear energy
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▪ Independent regulator with respect to nuclear safety, security, radiation protection and safeguards in the UAE.
▪ To provide safe, clean, efficient and reliable nuclear energy to the UAE
▪ Established in 2016. ▪ Responsible of Nuclear operation and
maintenance
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IAEA GSR part 7
▪ General Requirements
Requirement 2: Roles and responsibilities in emergency preparedness andResponse
▪ Functional Requirements
Requirement 10: Providing instructions, warnings and relevant information to the public for emergency preparedness and response
Requirement 13: Communicating with the public throughout a nuclear orradiological emergency
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Legal Framework
Emergency Preparedness and Response
Article (6 )
The Off-site Emergency Plan shall establish the arrangements to
provide useful, timely, truthful, appropriate and consistent information
throughout an Emergency.
The Off-site Emergency Plan shall include arrangements for:
▪ Coordinating the release of information during an Emergency, including
identifying the Competent Authority to be the source of official
information;
▪ Providing the public with prompt information on risks and any protective
actions required or that may be required, including information to the
public outside the Emergency Zones;
▪ Responding to any misleading, inaccurate or confusing information
appearing in the media; and
▪ Education of the public in the vicinity of the Nuclear Facility about
Protective Actions.
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How did the UAE prepare for communications during a nuclear emergency?
Conducting
emergency
exercises and
drills11
Developing the National
media and
communication plan Building
public
perception
and
awareness
Learning
from others
Identifying
messages,
channels and
audience
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Onsite & Offsite Response Organizations
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Media and Public
Communications during
Nuclear Emergency
On-site ORO
Public
Information
National
Operation
Center
Media Cell
Off-site ERO
Public
Information
Public Media
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EMERGENCY RESPONSE CENTER AT RUWAIS
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Emergency Operation & Information Centers
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NAWAH Emergency Operation
Center Emergency Operation Facility
Public Information Center FANR Emergency Operation
Center
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Developing The National media and communication plan
Objectives:
▪ Consistent communication
messages.
▪ Publishing news and information.
▪ Media monitoring.
▪ Educating the public.
▪ Identifying the roles and
responsibilities of involved
stakeholders.
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National Operation Center (NOC) Media Cell
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National Security
Media Cell
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Building public perception
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94% of residents believe that peaceful nuclear energy is
extremely important, very important or important for the nation.
88% of residents believe that safety and security are the
overall priorities of the UAE nuclear energy program.
96% of residents believe that ENEC is building the plants
to the highest standards of safety and quality
86% of Emiratis believe that the UAE program will serve
as a model for other nations.
77% of people believe that the benefits of nuclear energy
outweigh the risks.
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Building public perception
▪ Public Forums.
▪ School outreach Program.
▪ Government outreach.
▪ Digital communication.
▪ Public Relations.
▪ Community and corporate
events.
▪ Communication materials.
▪ Internal communication.
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Identifying Messages, Channels and Audience
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Online
Road signs
Route alerting
Social media
Loud speakers
SMS
Media
Public Messages
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Conducting Drills and Exercises*
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2 National Exercises and Rehearsal
11 Drills have been conducted by
NAWAH
4 Table top exercises organized by
FANR for other Agencies
5 ConvEx exercises with the IAEA
*2017 & 2018 figures
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Learning from others
▪ Emergency Preparedness Review
(EPREV) - 2015
▪ The Integrated Nuclear
Infrastructure Review (INIR)-Phase
3 - 2018
▪ National Workshop on Stakeholder
Involvement for the transition from
Phase 3 to Operational Phase -
2018
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Challenges
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Language
Coordination Rumors
Awareness
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Conclusion
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To be prepared for communication during nuclear
emergencies, your communication should be:
Accurate
Fast
Transparent
Coordinated
Reliable
Consistent
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Thank You.