Unit 6 directing
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Transcript of Unit 6 directing
Directing
The heart of the Managerial Process
Directing
The heart of the Managerial Process
Prof. Preeti Bhaskar
Symbiosis Centre for Management Studies, Noida
Chapter outline Chapter outline
• Meaning and Importance
• Elements of Direction
• Supervision-meaning and importance
• Motivation-meaning and importance of motivation
• Leadership- meaning, importance, qualities of a good leader, Managerial Grid, Management v/s Leadership
• Communication-Formal and informal communication and barriers to effective communication
• DIRECTING is said to be a process in which the managers instruct, guide and oversee the performance of the workers to achieve predetermined goals.
• Directing is said to be the heart of management process. Planning, organizing,
staffing have got no importance
if direction function does not
take place
"Activating deals with the steps a manager takes to get sub-ordinates and others to carry out plans“
- Newman and Warren.
Advantages of directing Advantages of directing
• Initiates actions to get the desired results in an organization.
• Attempts to get maximum out of employees by identifying their capabilities.
• Essential to keep the elements like supervision, motivation, leadership and communication effective.
• Ensures that every employee work for organizational goals.
• Coping up with the changes in the organization is possible through effective direction.
• Stability and balance can be achieved through directing.
Models for Directing Models for Directing
Behavioral Model
Autocratic
Model
Custodial
Model
Supportive Model
Collegial model
Management Model
Traditional Model
Human
Relation
Model
Human resource
Model
Elements of DirectionElements of Direction
Supervision
Motivation
Leadership
Communication
Supervision
“Supervision is the function of assuring that the work is being done as per plan and instruction”
Davis
Role of Supervisor
As a Planner
As a Manager
As a Guide and Leader
As a Mediator
As an Inspector
As a Counselor
Functions of a SupervisorPlanning and Organizing
Provision of working conditions
Leadership and Guidance
Motivation
Controlling
Linking Pin
Grievance Handling
Reporting
Introducing new work methods
Enforcing Discipline
Leadership
What is a Leader?
• A Leader is someone in authority to lead others to accomplish a goal(s).
• A leader needs to be able to motivate others to accomplish a goal(s) while at the same time encourage others to work toward their own professional goals.
What is leadership?
Leading people
Influencing people
Commanding people
Guiding people
Leadership is influencing people to follow in the achievement of specialized goal
Koontz and O’ Donnell
Leadership is the activity of influencing people to strive willingly for group objectives
George R Terry
What skills do leaders need?
•Determining values and priorities•Identifying cognitive style•Assessing attitude toward change
•Coping with stressors•Managing time•Delegating
•Using the rational approach •Using the creative approach•Fostering innovation in others
Personal Skills
Managing
stress
Solving
Problems
creatively
Developing
Self-awareness
Gaining power
and influencesCommunication
supportively
Management
Conflict Motivating others
Interpersonal Skills
•Gaining power •Exercise influence•Empowering others
•Coaching•Counseling•Listening
•Identifying causes•Selecting appropriate strategies•Resolving confrontations
• Diagnosing poor performance• Creating a motivating environment • Rewarding accomplishment
Managers vs. Leaders
Managers• Focus on things• Do things right• Plan• Organize• Direct• Control• Follows the rules
Leaders• Focus on people• Do the right things• Inspire• Influence• Motivate• Build • Shape entities
Common Activities
• Planning • Organizing• Directing • Controlling
Planning
Manager• Planning• Budgeting• Sets targets• Establishes
detailed steps• Allocates
resources
Leader• Devises strategy
• Sets direction• Creates vision
Organizing
Manager• Creates structure• Job descriptions• Staffing • Hierarchy• Delegates• Training
Leader• Gets people on
board for strategy• Communication• Networks
Directing Work
Manager• Solves problems• Negotiates • Brings to
consensus
Leader• Empowers
people• Cheerleader
Controlling
Manager • Implements
control systems• Performance
measures• Identifies
variances• Fixes variances
Leader• Motivate• Inspire• Gives sense of
accomplishment
Autocratic
Democratic
Free rein
Styles of Leadership
Autocratic leader
A
B
C
D
E
F
Democratic leader
A
B
C
D
E
F
LAISSEZ Fair Style
A
E
CF
G
B
C
LEADER