Unit 5 Scenario Question 1

You are the HR Director and your organization is currently non-union; however, you have heard the union is going to be distributing authorization cards. What should you do?

• Planning meeting, solicitation policy, solicit grievances, employee satisfaction survey, quality circles, meet with staff to discuss downside to union

Unit 5 Scenario Question 2

You are the HR Director and your employees have begun to organization and have obtained the required 30% completion of authorization cards needed for the NLRB to begin the election procedure. As the employer, what are the Unfair Labor Practices your company needs to avoid during this process?

• Interference; restraint; coercion; threats of reprisal; promise of benefit; solicitation of grievances; restricting employee activity; surveillance & interrogation of employees; inciting antiunion activity; discrimination for exercising rights; financial assistance; labor-management participation teams

Unit 5 Scenario Question 3

You are the HR Director for a union organization. Word has been circulating that the union may be planning to strike over a wanted increase in flexible benefits. What should you do to prepare for the strike?

• Prepare correspondence for supervisors & managers about responsibilities; contract with security; establish a communication center; create plan to ensure safety of those coming to work – back entrance; work with vendors/supplies & customers about transit changes – find off-site location, delay shipments; contract with employment agency for replacement workers; prepare reports of payroll owed; contact neighboring companies to let them know; look for potential concessions to end strike

Unit 5 Scenario Question 4

You are the HR director. One of the supervisors in your company has alerted you to a charge of harassment that was recently brought to their attention. Explain the process the organization needs to take to conduct the investigation.

• Plan the investigation to occur shortly; contact counsel to ensure it is handled appropriately; select internal investigation unconnected with the alleged offender; receive formal written complaint; develop confidentiality agreements for interviews; conduct interviews with complainant, alleged offender, & witnesses; ensure entire process is documented; review personnel files for patterns of behavior; determine decision and disciplinary action (if necessary); announce decision to alleged offender and complainant; establish follow-up

Unit 5 Scenario Question 5

You are the HR Director and your organization is developing a survey to see the satisfaction of their employees. Utilizing the four theories on job satisfaction, develop a 5-10 question satisfaction survey with at least 1 survey question targeted to each theory.

On Scale from Agree Disagree• Fulfillment: My work gives me a

feeling of personal accomplishment.• Reward: Employees are recognized

for their accomplishments.• Equity: I am satisfied with the

compensation I receive for my work.• Discrepancy: I am sufficiently

motivated to see the company succeed.