Unit 1_Significance of Operations Function_16!3!10.Pptx....POM NOTE Unite One

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    KVIMIS-MBA0931-PM 1. Introduction and OperationsStrategy

    Production ManagementUnit 1- Introduction and Operations Strategy

    Significance of Operations Function

    2011

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    Subject: 70% - Theory and 30% - Problems

    Unit 1 - Topics

    Significance of Operations Function.

    Products and Services Concepts Characteristics.

    Different Systems.

    Concept of Productivity.

    Evolutions of Operations Management Discipline.

    Competitive Positioning of products and services.

    Strategic and Tactical Decisions of OperationsManagement.

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    KVIMIS-MBA0931-PM 1. Introduction and OperationsStrategy

    Today we are going to discuss about

    Introduction to Production Management.

    Significance of Operations Function.

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    Definition

    Production/Operations management isthe process which combines andtransforms various resources used in the

    production or operations subsystem of theorganization into value addedproducts/services in a controlled manner

    as per the policies of the organization.

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    The set of interrelated management activities which areinvolved in manufacturing certain products is called asproduction management.

    If the same concept is extended to servicesmanagement, then the corresponding set ofmanagement activities is called as operationsmanagement.

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    In general, the concept of manufacturingproducts or providing services is called asproduction or operations management

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    Examples - Production

    Manufacturing custom made products like, boilers with aspecific capacity, constructing flats, some structuralfabrication works for selected customers, etc.

    Manufacturing standardized products like, car, bus, etc.

    Examples of services Custom made services likeMedical Facilities and clinical tests, arranging food forparties, travel booking services, etc.

    Standardized Services Developing Standardcomputer software, Providing standard insurancepolicies, etc.

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    Functional Sub-systems of Organizations

    Functional subsystems

    production

    FinanceMarketing

    Personnel

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    KVIMIS-MBA0931-PM 1. Introduction and OperationsStrategy

    Subsystems

    Marketing function Production function

    Finance function

    Personnel function

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    Organizational Model

    Marketing

    MISEngineering

    HRM

    Quality

    Accounting

    Sales

    Finance

    OM

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    Productions or operations Function

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    Production Function

    It is the part of an organization which is concerned withthe transformation of a range of inputs into the requiredoutputs (products/Services) having the requisite qualitylevel

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    Systems concept of production

    Systems aspect of production/operations function

    Inputs

    Land

    Labor

    Capital

    Material

    OutputsGoods

    Services

    ConversionProcess

    Comparison:

    Actual vs.desired

    Monitor Output

    Random Fluctuation

    Adjustments needed?

    Feedback

    Source: Everett E. Adam Jr. and Ronald J. Ebert Production and Operations Management

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    System:

    It is a collection of interrelated entities.

    Inputs:The inputs to the system are materials, labor, equipmentand capital as shown in Fig 1.3.

    These inputs are combined and converted into goodsand /or services by a suitable process technology.

    The types of inputs used vary from one industry toanother.

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    Product Manufacturing Major Inputs4 Ms

    Capital = Money

    Equipment = Machines

    Labor = Men

    Materials

    Now, 4 Ms is Transformed to 5 Ms with the addition ofMethods.

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    Fig 1.3 explains the systems aspect ofproduction/operation function of an organization.

    The organization receives several inputs as

    indicated on the left hand side and convertsthem into useful products and or services usingits facilities.

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    Transformation Process

    In the process of conversion, definitely there willbe some deviations in the products attributeslike quality, size, shape and number of units

    produced.

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    Feedback

    Just to cope up with the predeterminedplans and policies, it is highly essential tocommunicate these deviations to the input

    stage in the form of feedback for makingnecessary corrections.

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    Sample List of Corrections

    Tight quality check on the incoming rawmaterials.

    Adjustment of machine settings.

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    Change of tools.

    Proper allocation of operators to machineswith matching skills.

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    Change in the production plans, likeincrease or decrease in volume ofproduction.

    Rigid in process quality Programme toavoid re work.

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    Based on this feedback, the system onceagain tries to produce the product/servicewith modified parameters, in order to meet

    the specifications.

    The feedback mechanism is a continuousexercise to monitor the status of the

    system.

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    Production or Operation Subsystem

    A detailed schematic diagram of theproduction/operation subsystems is shown in Fig1.4, where in the different components of the

    production or operation systems are indicated.This system receives different inputs asindicated in the figure and converts them intouseful products or services by utilizing the

    equipments at the transformation stage.

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    Techniques and procedures used inproduction/operation system

    1 Forecasting

    2 Location and layout techniques

    3 Product design and analysis, work study

    4 Production control techniques

    (a) Aggregate planning

    (b) Master production scheduling(c) MRP

    (d) Capacity planning

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    Techniques

    (e) Scheduling and Control

    Line balancing

    Line of balance

    Single machine scheduling

    Flow shop scheduling Job shop scheduling

    5 Maintenance management

    6 Feedback and control techniques

    (a) quality control

    (b) inventory control

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    Functions of production and operations management

    As production and operations management is aseparate functional field of management, themain functions of production and operationsmanager are as follows:

    Planning, Organizing, Controlling

    Behaviors (know behaviors and interests ofsubordinates)

    Modeling (use mathematical and quantitativetechniques in decision making such as networkanalysis, linear programming, queuing theory, etc)

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    KVIMIS-MBA0931-PM 1. Introduction and OperationsStrategy

    Overview

    The concept of manufacturing products or providing services is called asproduction or operations management.

    Production Function:

    It is the part of an organization which is concerned with the transformation of

    a range of inputs into the required outputs (products/Services) having therequisite quality level

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    Thank You