Unit 1Unit 1 Welcoming GuestsWelcoming Guests

Warming upWarming up

Look and match.1

bowl knife table cloth menu

Warming upWarming up

Fill in the blanks with suitable words.2

1. A guest comes to a restaurant. He wants to get a _________ by the window.2. When a guest is ready to order, the waiter should bring the _________ to him.3. When we have western food, we should use a _________ and _________.4. Please give me a _________ of milk.

New Words and ExpressionsNew Words and Expressions

follow v. 跟随

prefer v. 更喜欢

menu n. 菜单

Video IVideo I In the RestaurantIn the Restaurant

Decide true (T) or false (F).1

1. The guest is called Mr. Green. ( )2.The guest comes to the restaurant to have lunch. ( )3.The guest has got a reservation. ( )4.The guest would like to sit by the window. ( )5.The waitress is very polite to the guest. ( )

Video IVideo I In the RestaurantIn the Restaurant

22 Watch the video again and tick the words and expressions you hear.

nice to see you.

reservation

prefer to

will this table be all right?

menu

you are welcome.

for 9:00 p.m.

This way.

Video IIVideo II

New Words and ExpressionsNew Words and Expressions

In the RestaurantIn the Restaurant

section n. 区域

non-smoking section 非吸烟区 guide v. 领路

Video IIVideo II In the RestaurantIn the Restaurant

Fill in the blanks with the missing words.Fill in the blanks with the missing words.1

Waiter: Good evening, sir. Welcome to Minshan Restaurant. ______________Guest: My friends and I want to have dinner here.Waiter: Do you have a ____________ ?Guest: No, I’m afraid not.Waiter: How many people are in you party?Guest: ______.Waiter: Would you like to sit in the smoking or non-smoking area, sir?Guest: Non-smoking.Waiter:________________. (Guiding) Is this table OK?Guest: This is fine. ____________

Video IIVideo II In the RestaurantIn the Restaurant

Answer the questions.

1. What’s the name of the restaurant?

Minshan Restaurant.Minshan Restaurant.

2. Did the guests have a reservation?

No.No.

3.How many persons are in the party?

FOURFOUR

Cultural NotesCultural Notes

New Words and ExpressionsNew Words and Expressions

hostess n. （迎宾） 女招待

vacant adj. 空余的 present v. 呈现 bid farewell 道别

Cultural NotesCultural NotesReceptionisReceptionist The job of a hostess is to greet and seat guests when they arrive. The following details should be kept in mind when arranging seats for guests: 1. Ask if the guests have a reservation. 2. Confirm the number of guests. 3. Ask the guests’ opinions as to which tables they would like. 4. If the restaurant is full at the time they wish to dine, ask the guests to wait, or suggest room service if they are staying in the hotel. 5. Never forget to call the guests on the waiting list the moment you have a vacant table. In most hotels, the hostess is also responsible for presenting the menu to guests. When the guests are leaving, the hostess should also thank them and ask them to come again. The hostess, however, is not the only one who greets guests and sees them off. The restaurant manager sometimes also welcomes guests and bids them farewell. When many guests arrive at the same time and there are not enough hostesses to greet them, the waiters and waitresses may also have to help.