UNIT: 1 INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
Transcript of UNIT: 1 INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
UNIT: 1
INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
Q:1)Resources and capabilities that serve as a source of competitive advantage for a firm over
its rivals are called _______________.
Sol:
A:) core competency
B:) core c..competence
C:) competitive advantage
D:) competency
Correct: A
Q:2 )Human Resource planning is compulsory for ______________.(
Sol:
A:) effective employee development programme
B:) base for recruitment
C:) base for selection policy
D:) all of these
Correct:. D
Q:3)Job analysis, HR planning, recruitment, selection, placement, inductions and internal
mobility are few important functions which come under the heading of______________ of
HRM.
Sol:
A:) integration function
B:) development
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
C:) maintenance(
D:) procurement function
Correct: D
Q:4)Directing is one of the important functions of HRM which comes under___________.
Sol:
A:) managerial function
B:) operative function
C:) technical function
D:) behavioural function
Correct: A
Q:5)Whom does Human relation approach refer to?
Sol:
(A:) Worker, who should be given humanly treatment at work.
B:) Mutual cooperation between employer and employee in solving the common problems.
C:) Integration of people into a work situation that motivates them to work together to achieve
productivity and also economic, psychological and social satisfaction.
(D:) None of the above
Correct:. C
Q:6 )Which of the following is a method of collection of information for job analysis?
Sol:
A:) Questionnaire method
B:) Ratio analysis
C:) Optimisation models
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
D:) Trend analysis
Correct: (A
Q:7)___________ provides information on the human attributes in terms of education, skills,
aptitudes, and experience necessary to perform a job effectively.
Sol:
A:) job description
B:) job specification
C:) job analysis
D:) job evaluation
Correct: B
Q:8)Who laid the foundation of HRM practice?
Sol:
A:) Elton Mayo
B:) Roethlisberger and Dickinso
C:) Peter Drucker and Douglas McGregor
D:) David C. McClelland.
Correct:. C
Q:9)How HRM has become a highly specialised job?
Sol:
A:) It is concerned with obtaining and maintaining a satisfied work force.
B:) It maximises the output and satisfaction of the employees
C:) Promote group satisfaction and individual development.
D:) Optimum utilisation of man-power by motivation and improving the efficiency.
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Correct: B
Q: 10Job specification includes _____________.
Sol:
A:) Physical characteristics
B:) Psychological characteristics
C:) Personal characteristics
D:) all of thesis.
Correct: D
Q:11) TQM’s major emphasis is on___________ .
Sol:
A:) Product quality
B:) Company profitability
C:) Customer delight
D:) Employee training
Correct: A
Q:12)Ability to perform exceptionally well and increase the stock of targeted resources within
the firm is called ___________.
Sol:
A:) productivity
B:) efficient
C:) effective
D:) competency
Correct: D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:13)What is the scope of HRM?
Sol:
A:) Training and development of employees for their growth.
B:) Maintenance of good industrial relations and workers’ high morale for higher productivity
C:) Further researches in behavioural science, new ideas in man, management and advances in
the field of training and development
D:) None of the above.
Correct:. C
Q:14)What is the importance of controlling?
Sol:
A:) Ensure that activities are in accordance with the terms of the plan.
B:) An important mental process on the part of a manager
C:) Power to influence people’s behaviour
D:) Process of regulating the activities.
Correct:. A)
Q:15)What is a decision in management?
Sol:
(A:) Reaching at a proper conclusion after consideration.
B:) A decision involves choosing of alternatives
C:) A decision is the outcome of a group of people or an individual.
D:) None of the above.
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:16) An employee-working in a unit or plant who is a citizen of the country in which the unit or
plant is located but where the unit or plant is operated by an organisation headquartered in
another country _____________.
Sol:
A:) Home Country National
B:) Host Country National
C:) Third Country National
D:) Host Country
Correct: B
Q:17)Quantitative Technique refers to-
Sol:
A:) Models, simulation, resource allocation technique.
B:) Waiting line problems and the queuing theory
C:) Gaming and Game theory and Probability theory
D:) All the above.
Correct: D
Q:18) Staffing includes _______.
Sol:
A:) workload estimation
B:) termination
C:) appointments of personnel, placement
D:) all of these
Correct: D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:19)To calculate the need for manpower on the basis of the average loss of manpower due to
leave, retirement, death, transfer, discharge, etc. is known as____________.
Sol:
A:) work load analysis
B:) workforce analysis
C:) job analysis
D:) forecasting
Correct: B
Q:20 MPDQ stands for_____________.
Sol:
A:) Management Position Description Questionnaire
B:) Management Process Descriptive Questions
C:) Methods for Personality Development Questions
D:) Modern Positions Developed Qualitatively
Correct: (A
Q:21)What should be the strategy of HRM?
Sol:
A:) Making the long-term and short-term planning.
B:) Planning the optimum level of manpower.
C:) Introducing training programmes to personnel.
D:) All the above.
Correct: D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:22)The process of helping unwanted present employees find new jobs with other firms called
_____________.
Sol:
A:) Outplacement
B:) Replacement
C:) Placement
D:) Employment
Correct: A
Q:23) What is the ‘Laissez fair’ view point?
Sol:
A:) A view popularised by Ronssean, Bentham and Hobbes.
B:) A minimum of public intervention in economic activities.
C:) Business enterprise must get opportunity to earn more profits.
D:) The change in the concept of labour from commodity approach to human concept.
Correct: B
Q:24) How can we understand the nature of human factor?
Sol:
A:) Through determinants of human behaviour
B:) According to the behaviour of people at work
C:) The way the management influences an individual and a group.
D:) Through the study of human behaviour in organisation.
Correct: B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:25) Trend analysis is a ______________
Sol:
A:) Forecasting technique
B:) Skills inventory
C:) Job analysis technique
D:) Markov analysis
Correct: A
Q:26) The factual statement of the duties and responsibilities of a specific job is known as
_____________.
Sol:
A:) job description
B:) job specification
C:) job analysis
D:) job evaluation
Correct: A
Q:27) HRM is not a one shot deal?
Sol:
A:) Fayol
B:) Taylor
C:) Terry
D:) McFarland
Correct: C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:28) Skills inventory, replacement charts, Markov analysis, regression analysis all are types of
____________.
Sol:
A:) redundancy plan
B:) training plan
C:) retention plan
D:) forecasting methods
Correct: D
Q:29) Trade unions and employee association, Industrial relation, employee participation and
empowerment are procurement functions of a manager which comes under________.
Sol:
A:) integration function
B:) procurement function
C:) development function
D:) behavioural function
Correct: A
Q:30). Quality improvement is_____________.
Sol:
A:) a team effort
B:) achieved by quality inspector
C:) zero things gone wrong
D:) tough job, and not possible
Correct: B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:31).“Human resource management” involves the elements of
Sol:
A:) planning, organising, and controlling
B:) planning, organising and coordinating
C:) leading, directing and coordinating
D:) all of the above
Correct: D
Q:32) The procedure in which relevant information relating to a job and its requirements is
systematically discovered and noted is
Sol:
A:) job analysis
B:) job specification
C:) job classification
D:) job evaluation
Correct:. A
Q:33) Career development involves
Sol:
A:) conscious determination of career aspirations and potentialities of employees and matching
them with the organisation’s needs
B:) providing counselling to students to choose their careers
C:) providing information to students about opportunities of employment
D:) determining the potentialities of students for a suitable career
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:34)When an employee expresses organisationally desired emotions during interpersonal
transactions, then it is known as_______________ .
Sol:
A:) emotional labour
B:) displayed emotions
C:) felt emotions
D:) moods
Correct: A
Q:35) Job evaluation essentially seeks to
Sol:
A:) determine the relative worth of various jobs in an organisation in monetary terms
B:) evaluate the performance of employees on their respective jobs
C:) evaluate the importance of various jobs in the organisation
(D:) establish the hierarchy of various jobs in the organisation
Correct: A
Q:36) Grievance redressed, discipline, collective bargaining are_______________ of HRM.
Sol:
A:) integration function
B:) procurement function
C:) development function)
D:) behavioural function
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:37). ______ is an objective assessment of an individual's performance against well-defined
benchmarks.
Sol:
A:) Performance Appraisal
B:) HR Planning
C:) Information for goal identification
D:) None of the above
Correct:: A
Q:38)What is linked with performance appraisal?
Sol:
A:) Job Design
B:) Development
C:) Job analysis
D:) None of the above
CorrectC
Q:39)Which of the following is an alternate term used for performance appraisal?
Sol:
A:). Quality and quantity of output
B:) Job knowledge e
C:) Employee assessment
D:) None of the above
Correct: C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:40) Match the following general applications of performance assessment with their specific
purposes
Sol:
A:) Administrative Uses/ Decisions ----- A. Performance Feedback
B:). Documentation --------------------- B. Lay – offsIII
C:) Organisational Maintenance/ Objectives ---- C. Helping to meet legal requirements
D:) Developmental Uses ----- D. Evaluation of HR systems
a. I-C, II-D, III-B, IV-A
b. I-B, II-C, III-D, IV-A
c. I-B, II-C, III-D, IV-D
d. I-A, II-B, III-D, IV-C
ANSWER: b.
Q:41) Which of these is the main purpose of employee assessment? Sol:
Sol:
A:) Making correct decisions
B:) To effect promotions based on competence and performance
C:) Establish job expectations
D:) None of the above
CorrectB
Q:42) To effect promotions based on competence and performance
Sol:
A:) Ensures legal compliances
B:). Minimising job dissatisfaction and turnover
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
C:) Improves performance
D:) All of the above
Correct:: D
Q:43) From the strategic point of view, in which three categories can an organisation be
grouped?
Sol:
A:) Defenders
B:) Prospectors
C:) Analysers
D:) All of the above
Correct::D.
Q:44) Successful defenders use performance appraisal for identifying ____________.
Sol:
A:) Staffing needs
B:) Job behaviour
C:) Training needs
D:) None of the above
Correct:: C
Q:45) Analysers tend to emphasise both ______ and _______ and employee extensive training
programmes.
Sol:
A:) Skill building and skill acquisition
B:) Current performance and past performance
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
C:) Strategy and behaviour
D:) None of the above
Correct:A.
Q:46)What do successful analysers tend to examine?
Sol:
A:) Division and corporate performance evaluation
B:) Current performance with past performance
C:) Ideal appraisal process
D:) None of the above
Correct:B.
Q:47) ______ is an objective assessment of an individual's performance against well-defined
benchmarks.
Sol:
A:) Performance Appraisal
B:) HR Planning
C:) Information for goal identification
D:). None of the above
Correct: A
Q:48) )What is linked with performance appraisal?
Sol:
A:) Job Design
B:). Development
C:) Job analysis
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
D:) None of the above
Correct: C
Q:49) Which of the following is an alternate term used for performance appraisal?
Sol:
A:) Quality and quantity of output
B:) Job knowledge
C:) Employee assessment
D:) None of the above
Correct:C
Q:50) Match the following general applications of performance assessment with their specific
purposes
Sol:
A:) Administrative Uses/ Decisions ----- A. Performance Feedback
B:) Documentation --------------------- B. Lay – offsIII
C:) Organisational Maintenance/ Objectives ---- C. Helping to meet legal requirements
D:) Developmental Uses ----- D. Evaluation of HR systems
a. I-C, II-D, III-B, IV-A
b. I-B, II-C, III-D, IV-A
c. I-B, II-C, III-D, IV-D
d. I-A, II-B, III-D, IV-C
Correct: B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
UNIT:2
EMPLOYEE COMPENSATION
Q: 1) Compensation can be _____ benefits.
Sol:
A:)Monetary
B:) Non-monetary
C:)both ‘a’ and ‘b’
D:) None of the above
Correct: C
Q:2)-Wages represents _____ rates of pay.
Sol:
A:)Hourly
B:) Daily
C:)Weekly
D:) Monthly
Correct: A
Q:3)-_______ are also called ‘payments by results’.
Sol:
A:)allowances
B:) claims
C:)incentives
D:) fringe benefits
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Correct: C
Q:4)-Incentives depends upon
Sol:
A:)productivity
B:) sales
C:)profits
D:) All of the above
Correct: D
Q:5)-The following is paid only at the time of employees exit after serving more than five years
Sol:
A:)Perquisites
B:) Claims
C:)Gratuity
D:) Allowances
Correct: C
Q:6)-The following is a perquisite.
Sol:
A:)Club membership
B:) Provident fund
C:)Medical allowance
D:) Group insurance
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:7)-‘A behaviour which has rewarding experience is likely to be repeated’ is postulated by
Sol:
A:)Reinforcement and expectancy theory
B:) Equity theory
C:)Agency theory
D:) None of the above
Correct: A
Q:8)A fair day work for fair day pay’ denotes a sense of _______ felt by employees.
Sol:
A:)Responsibility
B:) Equity
C :) Happiness
D :) Respect
Correct: B
Q:9)The remuneration system needs to meet the following type(s) of equity
Sol:
A:)Internal
B:) External
C:)Individual
D:) All of the above
Correct: D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:10)Which of the following factor influence(s) employee compensation?
Sol:
A:)Labour market
B:) Cost of living
C:)Labour unions
D:) All of the above
Correct: D
Q:11)Match the following
Sol:
A:)Business strategy Compensation strategy
B:) A. Invest to grow 1. Stress on cost control
C:)B. Manage earnings – protect markets 2. Stimulate entrepreneurialism
D:) Harvest earnings – reinvest elsewhere 3. Reward management skills
The correct answer is
A-1, B-2, C-3
A-2, B-1, C-3
A-2, B-3, C-1
A-3, B-1, C-2
Correct: C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:12)Any compensation plan must be
Sol:
A:)Understandable, workable, acceptable
B:) Reasonable, workable, acceptable
C:)Understandable, feasible, acceptable
D:) Understandable, workable, compensable
Correct: A
Q:13)The following is not a part of remuneration model
Sol:
A:)Job description
B:) ob evaluation
C:)Job hierarchy
D:) Job analysis
Correct: D
Q:14)Elitist remuneration systems are prevalent among
Sol:
A:)Well established firms
B:) Companies with mature products
C:)Companies with limited competition
D:) All of the above
Correct: D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:15)In organized industrial establishments pay review takes place once in ____ years.
Sol:
A:)three
B:) Seven
C:)Ten
D:) Fifteen
Correct: A
Q:16)Equal remuneration Act 1976, prohibits discrimination in matters relating to
remuneration on the basis of
Sol:
A:)Religion
B:) Region
C:)Sex
D:) All of the above
Correct: D
Q:17)The following is not a concept of wage
Sol:
A:)Daily wages
Minimum wages
C:)Fair wages
D:) Living wages
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:18)-_______ can be fixed by comparison with an accepted standard wage
Sol:
A:)Minimum wages
B:) Fair wages
C:)Living wages
D:) All of the above
Correct: B
Q:19)A ______ must be fixed considering the general economic conditions of the country.
Sol:
A:)Minimum wages
B:) Fair wages
C:)Living wages
D:) All of the above
Correct: C
Q:20)In India, _____ wage is determined mainly for sweated industries
Sol:
A:)Minimum
B:) Fair
C:)Living
D:) Standard
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:21) Human Resource departments are______________
Sol:
A:)line departments
B:) authority department
C:)service department
D:) functional department
Correct: C
Q22) What is human factor?
Sol:
A:)Micro and macro issues of socioeconomic factor.
B:) Interrelated Physiological, Psychological and Socio-ethical aspects of human being
C:)The entire concept of human behaviour
D:) None of the above.
Correct: B
Q:23)Job Analysis is a systematic procedure for securing and reporting information defining a
______________.
Sol:
A:)specific job
B:) specific product
C:)specific service
D:) all of these
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:24)What are the factors responsible for the growth of HRM?
Sol:
A:)Development of scientific management and awakened sense of social responsibility.
B:) The problem of how the available human resource could effectively minimise the cost and
maximise the production.
C:)Technical factors, awakening amongst workers, attitude of the government, cultural and
social system.
D:) All the above.
Correct:. C
Q:25) Which among the followings describe the skills that are available within the company?
Sol:
A:)Human Resource inventory
B:) HRIS
C:)Skills inventory
D:) Management inventories
Correct: A
Q:26) Who has defined personnel management as a field of management which has to do with
planning and controlling various operative functions of procuring, developing, maintaining and
utilising labour force?
Sol:
A:)Harold Koontz
B:) Gluck
C:)Michael Julius
D:) Filippo
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Correct: (c)
Q:27)Resources and capabilities that serve as a source of competitive advantage for a firm over
its rivals are called _______________.
Sol:
A:)core competency
B:) core competence
C:)competitive advantage
D:) competency
Correct: A
Q:28)During the lay off period, the employer has to pay ____ of the basic wages.
Sol:
A:)One fourth
B:) Half
C:)Three fourth
D:) One third
Correct:B
Q:29)involves a one to one discussion between the participant and administrator.
Sol:
A:)Counselling
B:) Training
C:)Motivation
D:) All of the above
Correct:A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q: 30)appraisal done separately will provide feedback on the potential of these managers.
Sol:
A:)Potential
B:) Managerial
C:)General
D:) Administrative
Correct: A
Q:31)Point system and factor comparison methods are placed under such category
Sol:
A:)Non-quantitative job evaluation
B:) Quantitative job evaluation
C:)Any of the above
D:)All of the above
Correct:B
Q:32)-________ system stresses on discipline and there is simplicity in the form.
Sol:
A:)Merit rating
B:) Point rating
C:)Both ‘a’ and ‘b’
D:)None of the above
Correct:A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:33)Stephen Knauf defined HRA as “the measurement & ________ of Human organisational
inputs such as recruitment, training experience & commitment
Sol:
A:)Qualification
B:) Accounting
C:)Development
D:) None of the above
Correct:A
Q:34) key HR role in the firm will be multidisciplinary consulting around
Sol:
A:)Individual
B:) Team
C:)Business unit
D:) All of the above
Correct:D
Q:35)Under ______ method, common factors to all the jobs are identified.
Sol:
A:)Point
B:) Merit
C:)Factor comparison
D:) Ranking
Correct:A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:36)The following are the key factors of the new economic policy.
Sol:
A:)Privatization
B:) Market friendly state
C:)Liberalisation
D:) All of the above
Correct:D
Q:37)During which of the following stage, the firm plans the proposed changes into practice
Sol:.
A:)Clarification
B:) Monitoring
C:)Assessment
D:) Design
Correct :D
Q:38)uring which of the following stage, the firm identifies and confirms the overall business
direction
Sol:
A:)Clarification
B:) Monitoring
C:)Assessment
D:) Design
Correct:A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:39)The ________ role is to ensure the deserving managers should get appropriate
opportunities for job Rotation.
Sol:
A:)Reviewer
B:) Assessor
C:)Administrator
D:) Employer
Correct::A
Q:40)The process of the feedback is made up of __ phases
Sol:
A:)4
B:) 5
C:)6
D:) 7
Correct: B
Q:41)The three phases of recruitment process are
Sol:
A:)Planning, Implementing, Evaluating
B:) Planning, Implementing, Screening
C:)Planning, Implementing, Enrichment
D:) Planning, Screening, Evaluating
Correct::A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:42)The role of the organisation in career planning is to introduce & strengthen systems to
ensure ________ of employees
Sol:
A:)Career progression
B:) Self-development
C:)Economic Development
D:) Skill enhancement
Correct: A
Q:43). Perception of human assets as higher risk investment is a barrier to
Sol:
A:)HRM
B:) SHRM
C:)HRP
D:) Economy
Correct: B
Q:44)SHRM was first time evolved in the year
Sol:
A:)1964
B:) 1974
C:)1984
D:) 1994
Correct: C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:45)The primary source of competitive advantage in SHRM is
Sol:
A:)people
B:) pattern
C:)technology
D:) Process
Correct: A
Q:46)advantages of Outsourcing doesn’t include
Sol:
A:)Avoid over staffing
B:) Avoid difference in HRM
C:)Reduce cost
D:) none of the above
Correct: D) None of the above
Q:47)________ are the resources that provide utility value to all other resources.
Sol:
A:)Finance
B:) Men
C:)Machine
D:) Capital
Correct: B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:48)Which of the following is not a component of SHRM
Sol:
A:)Process
B:) Pattern
C:)Procedure
D:) People
Correct: C
Q:49)SHRM develop an organizational culture that fosters
Sol:
A:)innovation
B:) flexibility
C:)competitive advantage
D:). All of the above
Correct: D
Q:50)SHRM is the linkage between the human resource strategy and _______________
Sol:
A:)Organizational Goal
B:) corporate-level strategies
C:)Organizational Policies
D:) All of the above
Correct: B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:51)SHRM Considers people as a strategic resource for attaining
Sol:
A:). Organizational Goal
B:) Organizational Objectives
C:)Competitive advantage
D:) Top Position in the market
Correct: C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
UNIT:3
INTRODUCTION TO HRM PRAC.WORKERS PARTICIPATION IN MANAGMENT
Q:1) Which is not a mode of Workers’ Participation in Management?
Sol:
A:) Works Committee
B:) Employee Stock Option Plan
C:) Joint Management Council
D:) Joint Committee for Policy Formulation
Correct; B
Q: 2 )Which of the following is not a bipartite body?
Sol:
A:) Works Committee
B:) Canteen Committee
C:) Safety Committee
D:) Standing Labor Committee
Correct; D
Q: 3) Which one of the following is not a tripartite body?
Sol:
A:) Indian Labor Conference
B:) Standing Labor Committee
C:) Joint Management Council
D:) Minimum Wages Advisory Board
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Correct:C
Q: 4) Under whose regime as Union Labor Minister, majority of codes were evolved by the
Central Government?
Sol:
A:) V.V. Geri
B:) Glutaral Nanda
C:) Kandahar Desai
D:) Bundeswehr Dubey
Correct; B
Q: 5) Assertion (A): In the post economic reforms era Indian business houses initially had to
take strong decisions in terms of cost cutting measures and human resource rationalization.
Reason (R): Economic reforms opened up markets and allowed foreign direct investment
causing the domestic industry to compete on uneven level playing ground.
Sol:
Codes:
A:) (A) is right, but (R) attributed is wrong.
B:) (A) is wrong, but (R) is right.
C:) Both (A) and (R) are wrong.
D:) (A) is right and (R) is attributed is logical.
Correct; D
Q: 6) During whose tenure as Prime Minister, the Economic Reforms in India were initiated?
Sol:
A:) Smt. Indira Gandhi
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
B:) Rajiv Gandhi
C:) Dr. Man Mohan Singh
D:) Dr. P.V. Narasimha Rao
Correct; D
Q: 7) Which of the following practices lead to democracy in trade unions?
Sol:
A:) Regular meeting
B:) Fair and timely elections
C:) Audit of accounts of union
D:) All the above
Correct; D
Q: 8) The trusteeship approach to industrial relations was advocated by:
Sol:
A:) Karl Marx
B:) Max Weber
C:) Allan Flanders
D:) Mahatma Gandhi
Correct; D
Q: 9)Which one of the following is not a principle of labour legislation?
Sol:
A:) Principle of Protection
B:) Principle of Social Justice
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
C:) Principle of Social Security and Welfare
D:) Principle of Reasonable Standard of Living
Correct; D
Q: 10) Which part of the Indian Constitution divides jurisdiction for enactment of Labor
Legislations?
Sol:
A:) Distribution of Legislative Power
B:) Directive Principles of State Policy
C:) Fundamental Rights
D:) None of the above
Correct; D
Q: 11) Which of the following is not a mode of Workers’ Participation in Management?
Sol:
A:) Works Committee
B:) Employee Stock Option Plan
C:) Joint Management Council
D:) Joint Committee for Policy Formulation
Correct:C
Q: 12) Which of the following is not a bipartite body?
Sol:
A:) Works Committee
B:) Canteen Committee
C:) Safety Committee
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
D:) Standing Labour Committee
Correct; d
Q: 13) Which one of the following is not a tripartite body?
Sol:
A:) Indian Labor Conference
B:) Standing Labor Committee
C:) Joint Management Council
D:) Minimum Wages Advisory Board
Correct; C
Q: 14) Under whose regime as Union Labour Minister, majority of codes were evolved by the
Central Government?
Sol:
A:) V.V. Giri
B:) Guljarilal Nanda
C:) Khandubhai Desai
D:) Bindheswari Dubey
Correct; ;B
Q: 15)Assertion (A): In the post economic reforms era Indian business houses initially had to
take strong decisions in terms of cost cutting measures and human resource rationalization.
Reason (R): Economic reforms opened up markets and allowed foreign direct investment
causing the domestic industry to compete on uneven level playing ground.
Sol:
A:) (A) is right, but (R) attributed is wrong.
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
B:) (A) is wrong, but (R) is right.
C:) Both (A) and (R) are wrong
D:) (A) is right and (R) is attributed is logical.
Correct; ;D
Q: 16) During whose tenure as Prime Minister, the Economic Reforms in India were initiated?
Sol:
A:) Smt. Indira Gandhi
B:) Rajiv Gandhi
C:) Dr. Manmohan Singh
D:) Dr. P.V. Narasimha Rao
Correct; D
Q: 17)Which of the following practices lead to democracy in trade unions?
Sol:
A:) Regular meeting
B:) Fair and timely elections
C:) Audit of accounts of union
D:) All the above
Correct; B
Q: 18) As per the Factories Act "Adult"means a person who has completed ...... year of age.
[Sec 2(a)]
Sol:
A:) Fifteenth
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
B:) Sixteenth
C:) Seventeenth
D:) Eighteenth
Correct: D
Q: 19) As per Factories Act, "Child" means a person who has not completed his ....... ......Year
of age. [Sec 2(c)]
Sol:
A:) Fourteenth
B:) Fifteenth
C:) Sixteenth
D:) Eighteenth
Correct:B
Q: 20) The trusteeship approach to industrial relations was advocated by:
Sol:
A:) Karl Marx
B:) Max Weber
C:) Allan Flanders
D:) Mahatma Gandhi
Correct; A
Q: 21) Which one of the following is not a principle of labour legislation?
Sol:
A:) Principle of Protection
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
B:) Principle of Social Justice
C:) Principle of Social Security and Welfare
D:) Principle of Reasonable Standard of Living
Correct;;D.
Q:22)The exhaustion suffered by an individual due to continuous exposure to a stress
causing situation is normally known as
Sol:
A:) Entrapment
B:) Tiredness
C:) Irritability
D:) burn-out
Correct;:D
Q:23)is a scientific and systematic effort to modify the characteristics of an
Sol:
A:) employee's job.
B:) Job redesign
C:) Time-out
D:) Mentoring
d) Employee empowerment
Correct;:A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q: 24)The first Factories Act was enacted in
Sol:
A:) 1881
B:) 1895
C:) 1897
D:) 1885
Correct:A
Q: 25) For contravention of provisions of Factories Act or Rules, the occupier shall liable for
Punishment up to
Sol:
A:) 2 years or fine up to RS.1,00,000 or both
B:) 6 months or fine up to 10, 000 or both
C:) 3 three years or fine 10, 000 or both
D:)None of the above.
a) Accounts Manager b) HR manager
c) Manager d) Owner
Correct :C
Q: 26)The applicant / occupier who propose to start the factory should submit the
Sol:
A:) Form No-1
B:) Form No-.2
C:) Form No- 2A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
D:) Form No.1 A
d) None of these
Correct;A
Q: 27)Manager of every factory should sent a annual report to the Inspectorate of f factories
containing details like numbers of workers employed, leave with wages, safety officers
, ambulance room, canteen, shelter, accidents in form no ______ on or before 31 st January
Sol:
A:) Form No : 22
B:) Form No: 21
C:) Form No: 25 A
D:) Form No: 25 B
Correct;A
Q: 28)If any employee found violating the section 20 of Factories Act 1947 shall be fine up to
Sol:
A:) Rs.10
B:) Rs.5
C:) Rs.15
D:) Rs.2
Correct: B
Q: 29)When the employee perceives threat in the environment even if there is no such threat
Existing in the environment, it is normally described as a) organizational stressor
Sol:
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
A:) individual stressor
B:) extra-organizational stressor
C:) Who is less than 18 years
c) Who is more than 14 years
D:) Who is more than 15 years
Correct: A
Q: 30)A person who has ultimate control over the affairs of the factory under Factories Act,
Sol:
1948 is called as _
A:) Occupier
B:) Manager
C:) Chairman
D:) Managing Director.
Correct:A
Q: 31)The exhaustion suffered by an individual due to continuous exposure to a stress
Sol:
causing situation is normally known as
A:) Entrapment
B:) Tiredness
C:) Irritability
D:) burn-out
Correct:D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:32)Which one of the following is not a principle of labour legislation?
Sol:
A:) Principle of Protection
B:) Principle of Social Justice
C:) Principle of Social Security and Welfare
D:) Principle of Reasonable Standard of Living
Correct:D
Q:33 )As per Factories Act "Factory" means any premises including the precincts thereof where
or more workers are working or viewer working on any day of the preceding 12 months, and
in any part of which a manufacturing process is being carried on without the aid of power, or
is ordinarily so carried on. [Sec 2(m)] a) 10
Sol:
A:) 50
b) 20
C:) 100
D:)None of the above
where on ------------- or more workers are working or were working on any day of the preceding
12 months, and in any part of which a manufacturing process is being carried out with the aid
of power, or is ordinarily so carried on. [Sec 2(m)(i))
Sol:
A:)
B:) 20
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
C:) 50
D:) 100
Correct :A
Q: 34) As per the Factories Act "Adult"means a person who has completed ...... yea r of age.
Sol:
A:) Fifteenth
B:) Sixteenth
C:) Seventeenth
D:) Eighteenth
Correct :D
Q: 35) As per Factories Act, "Child" means a person who has not completed his ....... ......Year
Sol:
of age. [Sec 2(c)]
A:) Fourteenth
B:) Fifteenth
C:) Sixteenth
D:) Eighteenth
Correct :B
Q: 36)As per factories act which among the following are true in respect of the definition of a
Sol:
worker'? [Sec 2(1)] "Worker" means a person employed
A:) Directly or by or through any agency (including a contractor
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
B:) With or without the knowledge of the principal employer
D:) Whether for remuneration or not
4) In any manufacturing process
a) 3 and 4 only b) 1,3 and 4 only
c) 1 and 4 only d) 1,2,3 and4
Correct: D
Q:37) As per Factories Act, 'Factory" means any premises in during the precincts thereo f
Sol:
MCQs - 305HR – Labour Laws Page 2 of 62
A:) A mine subject to the operation of the Mines Ad, 1952
B:) A mobile unit belonging to the Armed Forces of the Union
C:) A railway running shed
D:) A HOTEL, restaurant or eating place
a) 1 and 2 only b) 1,2 and 3 only
c) 1,2,3 and 4 d) 1,2,4 only
Correct :C
Q:38)As per Factories Act, "----------,, of a factory means the person who has ultimate control
over the affairs of the factory. [Sec 2(n)]
Same should be calculated on .
Sol:
A:) A daily basis or weekly basis, whichever is the prevalent practice
B:) Adaily basis
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
C:) A weekly basis
D:) A daily basis or weekly basis, whichever is more favorable to the employee Ans:
d (Sec. 55)
a) Manager b) Owner
c) Director
d) Occupier
Correct :D
Q:39)The _____of Railway Production Units have been appointed as "Occupiers" of the
respective units in terms of the provisions of the Factories Ad. 1948. (MC 23)
Sol:
A:) General Managers
B:) Chief Personnel Officers
C:) Chief Mechanical Engineers/ CWM
C:) Chief Security Commissioners
Correct :C
Q:40)The Factories Act imposes the following obligations upon the employer in regard to his
Sol:
workers. [Sec 7 A]
A:) Health
B:) Safety
C:) Welfare
C:) All the above.
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Correct: D
Q:41) As per Factories Act "Factory" means any premises including the precincts thereof where
or more workers are working or viewer working on any day of the preceding 12 months, and
in any part of which a manufacturing process is being carried on without the aid of power, or
is ordinarily so carried on. [Sec 2(m)] a) 10
Sol:
A:)
B:) 50
C:) 20
C:) 100
where on ------------- or more workers are working or were working on any day of the preceding
12 months, and in any part of which a manufacturing process is being carried out with the aid
of power, or is ordinarily so carried on. [Sec 2(m)(i))
Sol:
A:) 10
B:) 20
C:) 50
d) 100
Correct:A
Q:42)As per the Factories Act "Adult"means a person who has completed ...... yea r of age.
Sol:
[Sec 2(a)]
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
A:) Fifteenth
B:) Sixteenth
C:) Seventeenth
D:)Eighteenth
Correct:D
Q:43) As per Factories Act, "Child" means a person who has not completed his ....... ......Year
Sol:
of age. [Sec 2(c)]
A:) Fourteenth
B:) Fifteenth
C:) Sixteenth
D:)Eighteenth
Correct:B
Q:44)As per factories act which among the following are true in respect of the definition of a
worker'? [Sec 2(1)] "Worker" means a person employed Sol:
A:) Directly or by or through any agency (including a contractor
B:) With or without the knowledge of the principal employer
C:) Whether for remuneration or not
D:)In any manufacturing process
a) 3 and 4 only b) 1,3 and 4 only
c) 1 and 4 only d) 1,2,3 and4
Correct:D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:45) As per Factories Act, 'Factory" means any premises in during the precincts thereo f
MCQs - 305HR – Labour Laws Page 2 of 62
Sol:
A:) A mine subject to the operation of the Mines Ad, 1952
B:) A mobile unit belonging to the Armed Forces of the Union
C:) A railway running shed
D:)A HOTEL, restaurant or eating place
a) 1 and 2 only b) 1,2 and 3 only
c) 1,2,3 and 4 d) 1,2,4 only
Correct :C
Q:46)As per Factories Act, "----------,, of a factory means the person who has ultimate control
over the affairs of the factory. [Sec 2(n)]
Same should be calculated on .
Sol:
A:) A daily basis or weekly basis, whichever is the prevalent practice
b) Adaily basis
C:) A weekly basis
D:) None of the above
Correct: D
Q:47)A daily basis or weekly basis, whichever is more favourable to the employee Ans:
d (Sec. 55)
A:) Manager
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
B:)) Owner
C:) Director
D:)Occupier
Correct; D
Q:48) The _____of Railway Production Units have been appointed as "Occupiers" of the
respective units in terms of the provisions of the Factories Ad. 1948. (MC 23)
Sol:
A:) General Managers
B:) Chief Personnel Officers
C:) Chief Mechanical Engineers/ CWM
D:)Chief Security Commissioners
Correct; C
Q:49)The Factories Act imposes the following obligations upon the employer in regard to his
workers. [Sec 7 A]
Sol:
A:) Health
B:) Safety
C:) Welfare
D:)All the above.
Correct:D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:50) The employment of young person on dangerous machines shall be prohibited the
Section -------- of Factories Act.1947.
Sol:
A:) Section 21
B:) Section 22
C:) Section 23
D:)Section 24
Correct:C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
UNIT: 4
ORGNISATIONAL DEVELOPMENT
Q:1)While describing the individual roles, the ‘role’ is called as:-
Sol:
A:) Individual role
B:) Focal role
C:) Social role
D:) None of the above
Correct: A
Q:2) process is cyclical and ends, when:-
Sol:
A:) Desired development result is obtained
B:) Plan is implemented
C:) Data is gathered
D:) Problem is identified
Correct:;C
Q:3)The Role Negotiation Technique for group intervention was developed by:-
Sol:
A:) Roger Harrison
B:) Benet and Hailey
C:) both ‘A’ and ‘B’
D:) None of the above
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Correct: D
Q:4) can also be called as a process
Sol:
A:) For performance appraisal
B:) For change of people
C:) For teaching people how to solve the problem
D:) All of the above
Correct: B
Q:5) People in the organisation should be treated as
Sol:
A:) Important resource
B:) Natural resource
C:) Working capital
(D:) All of the above
Correct: A
Q:6) intervention seminars being conducted in the organizations help to:-
Sol:
A:) Improve overall efficiency
B:) improve productivity
C:) improve morale of the employees
D:) all of the above
Correct: A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:7)Although each organization has its own unique set of challenges, which has proved to be an
effective tool which promotes increased job satisfaction:-
Sol:
A:) Management development tool
B:) Survey feedback tool
C:))- both ‘A’ and ‘B’
D:) None of the above
Correct: c
Q:8)Cultural intervention concentrates on:-
Sol:
A:) Traditions
B:) precedents
C:) practices
D:) all of the above
Correct: a
Q:9)Survey feedback system consists of cyclical process, there number being:-
Sol:
A:) Three
B:) Four
C:) Five
D:) Six
Correct: b
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:10)MBO programme generally consists of:-
Sol:
A:) Four stages
B:) Five stages
C:) Six stages
D:) Seven stages
Correct:D
Q:11)The organizational diagnosis means:-
Sol:
A:) To identify strengths, weaknesses problem areas
B:) To find out discrepancies, between vision and desired future and current situations
C:) both ‘A’ and ‘B’
D:) None of the above
Correct: B
Q:12)The team of authors, who called organizational development as, practical application of
science of organization is
Sol:
A:) Pores and Robertson
B:) Foyle and Taylor
C:) Rigger and Benet
D:) none of the above
Correct:;B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:13)It is proved, that people can use their capabilities and creativity if they are provided with:-
Sol:
A:) Adequate opportunities
B:) suitable work climate
C:) both ‘A’ and ‘B’
D:) None of the above
Correct:;C
Q:14)Reputation analysis is based on the idea, that:-
Sol:
A:) Hard working workers have reputation
B:) The company should have reputation in the market
C:) Powerful people are known to others
D:) All of the above
Correct: D
Q:15)During the course of the Organisational Development projects, the internal OD specialists
15.should:-
Sol:
A:) Become increasingly professionalized and be responsible for their own development
B:) Advise the consultant
C:) both ‘A’ and ‘B’
D:) None of the above
Correct: D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:16)The number of different management approaches for changing entire system, are thought
to be:-
Sol:
A:) Four in numbers
B:) Five in numbers
C:) Six in numbers
D:) Seven in numbers
Correct: C
Q:17)OD was founded on the belief that using behavioural science methods to increase
collaborative problem solving would increase:-
Sol:
A:) Organizational effectiveness
B:) Organizational turnover
C:) Organizational reputation
D:) all of the above
Correct: : A
Q:18)Quality Circle is basically an idea based on:-
Sol:
A:) American Synthesis on Japanese Idea
B:) Japanese Synthesis of American Idea
C:) German Synthesis on Japanese Idea
D:) American Synthesis on German Idea
Correct:;B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:19)The name(s) of the Japanese professor(s) from Tokyo University, who added the notion of
small groups formed to address the problems in their work areas, is:
Sol:-
A:) Kaoru Ishikawa
B:) Moshi Suzuki
C:) both ‘A’ and ‘B’
D:) None of the above
Correct: C
Q:20)A known OD conceptualize, has identified prime responsibilities of OD, consultant. The
initiator’s name is:-
Sol:
A:) Taylor
B:) Ishikawa
C:) Posovasky
D:) Argyrols
Correct: s:A
Q:21)While describing the individual roles, the ‘role’ is called as:-
Sol:
A:) Individual role
B:) Focal role
C:) Social role
D:) None of the above
Correct:;C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:22)OD process is cyclical and ends, when:-
Sol:
A:) Desired development result is obtained
B:) Plan is implemented
C:) Data is gathered
D:) Problem is identified
Correct C
Q:23)The Role Negotiation Technique for group intervention was developed by:-
Sol:
A:) Roger Harrison
B:) Benet and Hailey
C:) both ‘A’ and ‘B’
D:) None of the above
Correct D
Q:24)OD can also be called as a process:-
Sol:
A:) For performance appraisal
B:) For change of people
C:) For teaching people how to solve the problem
D:) All of the above
Correct : D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:25)People in the organisation should be treated as
Sol:
A:) Important resource
B:) Natural resource
C:) Working capital
D:) All of the above
Correct A
Q:26)OD intervention seminars being conducted in the organizations help to:-
Sol:
A:) Improve overall efficiency
B:) improve productivity
(C:) improve morale of the employees
D:) all of the above
Correct: B
Q:27)Although each organization has its own unique set of challenges, which has proved to be
an effective tool which promotes increased job satisfaction:
Sol:-
A:) Management development tool
B:) Survey feedback tool
C:) both ‘A’ and ‘B’
D:) None of the above
Correct: D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:28)Cultural intervention concentrates on:-
Sol:
A:) Traditions
B:) precedents
C:) practices
D:) all of the above
Correct : D
Q:29)Survey feedback system consists of cyclical process, there number being:-
Sol:
A:) Three
B:) Four
C:) Five
D:) Six
Correct :B
Q:30)MBO programme generally consists of:
Sol:-
A:) Four stages
B:) Five stages
C:) Six stages
D:) Seven stages
Correct :D
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:31)The organizational diagnosis means:-
Sol:
A:) To identify strengths, weaknesses problem areas
B:) To find out discrepancies, between vision and desired future and current situations
C:) both ‘A’ and ‘B’
D:) None of the above
Correct :B
Q:32)The team of authors, who called organizational development as, practical application of
science of organization is
Sol:
A:) Pores and Robertson
B:) Foyle and Taylor
C:) Rigger and Benet
D:) none of the above
Correct :C
Q:33)It is proved, that people can use their capabilities and creativity if they are provided with:-
Sol:
A:) Adequate opportunities
B:) suitable work climate
C:) both ‘A’ and ‘B’
D:) None of the above
Correct; A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:34)Reputation analysis is based on the idea, that:-
Sol:
A:) Hard working workers have reputation
B:) The company should have reputation in the market
C:) Powerful people are known to others
D:) All of the above
Correct C
Q:35)During the course of the Organisational Development projects, the internal OD specialists
should:-
Sol:
A:) Become increasingly professionalized and be responsible for their own development
B:) Advise the consultant
C:) both ‘A’ and ‘B’
D:) None of the above
Correct C
Q:36)THe number of different management approaches for changing entire system, are
thought to be:
Sol:-
A:) Four in numbers
B:) Five in numbers
C:) Six in numbers
(D:) Seven in numbers
Correct; A
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:37) OD was founded on the belief that using behavioural science methods to increase
collaborative problem solving would increase:-
Sol:
A:) Organizational effectiveness
B:) Organizational turnover
C:) Organizational reputation
D:) all of the above
Correct D
Q:38)Quality Circle is basically an idea based on:-
Sol:
A:) American Synthesis on Japanese Idea
B:) Japanese Synthesis of American Idea
C:) German Synthesis on Japanese Idea
D:) American Synthesis on German Idea
Correct: B
Q:39)The name(s) of the Japanese professor(s) from Tokyo University, who added the notion of
small groups formed to address the problems in their work areas, is:-
Sol:
A:) Kaoru Ishikawa
B:) Moshi Suzuki
C:) both ‘A’ and ‘B’
D:) None of the above
Correct :B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:40)A known OD conceptualize, has identified prime responsibilities of OD, consultant. The
initiator’s name is:-
Sol:
A:) Taylor
B:) Ishikawa
C:) Rosovsky
D:) Argyris
Correct :D
Q: 41) How does training and development offer competitive advantage to an organisation?
Sol:
A:) Removing performance decencies
B:) Deficiency is caused by a lack of ability
C:) Individuals have the aptitude and motivation to learn
D:) None of the above
Correct :C
Q:42)Which of the following is a benefit of employee training?
Sol:
A:) Improves morale
B:) Helps people identify with organisational goals
C:) Provides a good climate for learning, growth and co – ordination
D:) None of the above
Correct :B
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:43)WHOSEse which of the following is a benefit to the individual while receiving training?
Sol:
A:). Creates an appropriate climate for growth, communication
B:) Aids in increasing productivity and/ or quality of work
C:) Satisfies a personal needs of the trainer
D:) None of the above
Correct : C
Q:44) Which of this is a step in training process?
Sol:
A:) KSA deficiency
B:) Provide proper feedback
C:) Obstacles in the system
D:) Use of evaluation models
Correct D
Q:45)Which of the following is a method used in group or organisational training needs
assessment?
Sol:
A:) Consideration of current and projected changes
B:) Rating scales
C:) Interviews
D:) Questionnaires
Correct :C
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
Q:46)_________ seeks to examine the goals of the organisation and the trends that are likely to
affect these goals.
Sol:
A:) Organisational Support
B:) Organisational analysis
C:) Person analysis
d. Key skill abilities analysis
Correct : C
Q:47)Which of these is the benefit of needs assessment?
Sol:
A:) Assessment makes training department more accountable
B:) Higher training costs
C:) Loss of business
D:) Increased overtime working
Correct; A
Q:48) Rearrange the steps in training programme.
Sol:
A:) What should be the level of training
B:) What principles of learning
C:) Who are the trainees?
D:) What methods and techniques?
E. Where to conduct the programme?
DNYANSAGAR ARTS AND COMMERCE COLLEGE, BALEWADI, PUNE – 45
Subject: HUMAN RESOURCE MANAGMENT Subject code:405 Classs: SYBBA
PROF. CHHAYA D. KHOKRALE www.dacc.edu.in
F. Who are the trainers?
a. ABCDEF
b. DECAFB
c. CADFBE
d. CFDABE
Correct D
Q:49)Which of these is an off – the – job training method?
Sol:
A:) Television
B:) Job rotation
C:) Orientation training
D:) Coaching
Correct: B
Q:50)People in the organisation should be treated as
Sol:
A:) Important resource
B:) Natural resource
C:) Working capital
D:) All of the above
Correct A