Unit 02Basic Salon Reception

DutiesSophie Kidd

Appointment booking.Task 1

• Every salon needs to book there appointments in somehow.

• Most salons use appointment books , where they record the name of the client , the date and time and what they’re having done and who by.

• Other salons may use technical booking services , by booking appointments through a computer data base.

• Salons mainly prefer to use a book , to record their appointments as it can’t get deleted like it could if it was saved on a computer. Appointments could easily be deleted and there is also the risk of a technical breakdown.

Services available and advertising.

Task 2• Many salons advertise their services

and treatments available , through handing out flyers , putting up posters and having them advertised on the reception desk.

• At reception desks they can also have appointment cards and business cards.

Task 3

• The salons I went to visit had products in reception on shelves , and displayed in windows.

• The products were L'Oreal , redken , bed head , fudge and more. These were available to buy.

Task 4

• The facilities salons provide at reception area’s for customers waiting for salon services or treatments are:

• Soft comfy Chairs • Magazines• Drinks facilities • Sweets to purchase• Style books

Bibliography

• http://www.rosstheboss.com/images/redkenMediumControl.gif

• http://www.hairstyling.co.uk/acatalog/redkennew.jpg

• http://www.stocklayouts.com/images/sFullviews/Hair-Stylist--Salon-Poster-Design-Template-HB0040601-F.jpg

• http://www.salonandspaequipment.net/wp-content/uploads/2008/08/hair_salon_image.gif