Jim HerbolichEuropean Foundation for Management Development

Advancing the Quality Landscape

Workshop at Online Educa 2009, Berlin

Quality according to UNIQUe

UNIQUe certifies ICT adoption and integration for

learning in HE based on broad consensus from

several initiatives.

UNIQUe is based on a holistic model: pedagogies,

technologies and support services.

UNIQUE involves HEIs into a collaborative

benchlearning process on ICT adoption.

eL Quality Certification

Quality assurance is becoming increasingly important as

ICT-based learning becomes more and more widespread in

universities in Europe.

Looking at the current situation, ICT based learning is still a

rather new phenomenon and that different “visions” of

eLearning exist.

However - within Europe, a broadly acceptable Quality

Accreditation system in eLearning within HE is absent

despite the need to support HE in order to face the

challenges presented by the emerging needs associated

with the introduction of new technologies

UNIQUe Univeristies

Fully UNIQUE Certified Universities (3 years)

Università di Macerata (Italy)

University of Leicester (UK)

Universidad de Granada (Spain)

TKK Dipoli Institute at the Helsinki University of Technology (Finland)

Politecnico di Milano

University of the Aegean

Moscow University of Industr and Finance

UNIQUe – Ecology

CEL

eLearning Program

Accreditation (EFMD)

MASSIVE

(eLearning Programme

2005-2007)

Institutional Peer review

Method/Model

Impact on Universities

Management

Services

UNIQUE Project

(Socrates Programme

2007-2008)

Institutional Accreditation

Converging criteria

Accreditation method

Joint effort

EFQUEL SIG HE

HEXTLEARN(LLP Programm

2008-2010)System approach to

ICT use in HE & Quality Assurance

European Peer

Reviewers Team

Why is UNIQUE unique? (1/2)

UNIQUe is an accelerator for quality improvement and innovation.

Compared to other quality initiatives in the area of technology-enhanced learning, UNIQUe has a broader institutional approach and is not only related to e-learning. The Unique quality label builds on the broadest stakeholder involvement.

The UNIQUe process is structured in six very distinct stages and offers a formalised approach in each of the steps.

Why is UNIQUE unique? (2/2)

The Unique quality label provides an accreditation as a

result, next to continuous quality improvement

mechanisms.

The Unique quality label focuses on innovation. UNIQUe

ensures continuous quality improvement since it is a

diagnostic tool for self-assessment of the institution

The UNIQUe label benefits from an overall institutional

framework already tested through the MASSIVE project

and from the EFMD experience

Governance structure

UNIQUe Governace Structure

UNIQUe

Supervisory

Board

UNIQUe

Executive

Office

UNIQUe

Advisory

Board

UNIQUe

Awarding

Body

UNIQUe Partners

UNIQUE Quality-Concept

LEARNING RESOURCES

RESOURCES FOR LEARNING

STUDENTS

FACULTY (TEACHERS)

TECHNOLOGY EQUIPMENT

LEARNING PROCESSES

QUALITY OF THE OFFER (e.g. catalogues and services, learning organisation)

IPR MANAGEMENT

PERSONAL DEVELOPMENT/ HR DEVELOPMENT + SERVICES

LEARNING CONTEXT/INSTITUTION

COMMITMENT TO INNOVATION, (culture, R&D)

INSTITUTIONAL STANDING, (e.g. Context and mission, Background and experience, reputation in the eL community)

OPENESS (e.g. Access, connections with the corporate word, contribution to the community, international issues)

UNIQUe accompanying tools

TARGET TOOLS MEDIA

HEI considering to apply

Detailed information on the UNIQUe schemes FAQ

Web site

Application form (positioning questions+ elements to adapt their specificity)

Web site

HEI waiting for audit visit

Self assessment toolkit (questionnaire + other tools,)

Papers (off line form)

Evaluation grid used by audit team Papers (off line form)

Audit team

Methodological guidelines Papers (off line form)

Tools grids Papers (off line form)

Format for reporting Papers (off line form)

Advisory board

Information on methods (intermediate status document)

Papers (off line form)

General public

Published documents/reports Web site

Promotional documentation Web site

Project information Web site

Awarding body

Information Papers (off line form)

Code of practice Papers (off line form)

Evaluation + decision and communication formats

Papers (off line form)

Certificate Papers (off line form)

Contact

Jim Herbolich, EFMD

Member of the Board of Directors EFQUEL

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http://www.qualityfoundation.org