Unilever Sustainable Living Plan – HUL Summary of … · We are working through our tea supply...

unilever sUSTAINABLE

living planINDIA PROGRESS 2017

Our Unilever Sustainable Living Plan (USLP) is at the heart of our

strategy for achieving business growth. Since its launch in 2010 it

has provided a blueprint for achieving our vision to grow business

while reducing our environmental footprint and increasing our

positive social impact. It is based on a simple business

imperative: that responsible growth is the only model that will

succeed in a world of changing consumer expectations and

dynamic market trends.

USLP is helping us achieve our purpose of making sustainable

living commonplace and is helping the Company grow

consistently, competitively, profitably and responsibly.

We believe that business growth should not be at the expense of

people and the planet. This is why, USLP continues to be at the

core of everything we do.

01

The three big goals are supported by commitments and targets grouped across

nine pillars which span our social, economic and environmental performance

across the value chain.

Increasingly Unilever is guided by the United Nation (UN) Sustainable Development

Goals (SDGs) and all our initiatives are aligned to one or more of the SDGs. We have

made good progress on many of our USLP goals at Hindustan Unilever Limited.

USLP has three big goals

Improving health and

well-being for more than

1 billion by 2020

Reduce Environmental

impact by

half by 2030

Enhance livelihoods

for millionsby 2020

UNILEVER SUSTAINABLE LIVING PLAN – INDIA PROGRESS 2017

through Over 67 million people reached

Lifebuoy Handwashing Programme

83 billion litres of safe drinking water provided

by Pureit

Approximately 1.1 million people impacted

through Domex Toilet Academy (DTA)

DTA helped build over 200,000 toilets

in Indian households

47% of our total food and

refreshment portfolio met the

highest nutritional standards

REDUCING

ENVIRONMENTAL IMPACT

IMPROVING HEALTH

& WELL-BEING

ENHANCING

LIVELIHOODSIn manufacturing:

- CO2 reduced by 54%1

emissions

- Water reduced by 55%2usage

- Waste generated from factories

reduced by 54%3

Over 13000 tonnes of plastic waste converted

to energy

100% waste of the non-hazardous generated

at our factories in eco-friendly ways recycled

Over 450 billion litres of water conservation

potential created by Hindustan Unilever

Foundation partnerships

Project Shakti network grew to

80,000 entrepreneurs

Over 1.7 million people benefitted

from Prabhat’s USLP-linked

programmes in areas of enhancing

livelihoods, water conservation and

health and hygiene

Over 420,000 people benefitted from

Rin Career Ready Academy

200,000 women enrolled for Fair &

Lovely Foundation’s online education

programme

HIGHLIGHTS 2017


1, 2, 3 Per tonne of production in India –

against the baseline of 2008

KEY INITIATIVES

HUL has reached over 140 million people

through Water, Sanitation and Hygiene (WASH)

initiative – driving three clean habits through

Lifebuoy handwashing behaviour change,

Pureit safe drinking water and access to

improved sanitation through Domex Toilet

Academy.

Hindustan Unilever Foundation (HUF) is a not-for-

profit company that acts as a vehicle to anchor water

management-related community development and

sustainability initiatives of Hindustan Unilever

Limited. By the end of 2017, the cumulative and

collective achievements delivered through partnered

programmes of HUF include:

• Water Conservation: More than 450 billion litres of

water potential has been created through improved

supply and demand management of water.

• Crop Yield: Additional agriculture production of

over 650,000 tonnes has been generated.

• Livelihoods: More than 5 million person days of

employment created though water conservation

and increased agriculture production.

USLP commits to ensure 100% of our plastic

packaging is reusable, recyclable or

comnpostable by 2025. Innovations in packaging

led to reduction in the use of plastic in 2017,

resulting in reduced waste generated

due to polymer by 1,700 tonnes in 2017.

We also added a saving of 1,300 tonnes

of paper across categories and 95 tonnes

of glass in Foods category through

material usage optimisation in 2017.

We are using r-PET (80% recycled PET) in our

blister packs for personal care brands like

Pepsodent toothbrush. In 2017, we launched Surf

Excel Matic Liquid in refill packaging pouch

format for our consumers, making it convenient

to reuse the primary pack.


ONE IN EVERY 10 INDIANS IS IMPACTED

BY HUL WASH INITIATIVES

WATER CONSERVATION: MORE THAN 450

BILLION LITRES OF POTENTIAL CREATED

REDUCE, RECYCLE AND REUSE PACKAGING

03

We are working through our tea supply chains

to improve the diets and hygiene of workers

and smallholder farmers through the Seeds of

Prosperity programme. It is run as a

partnership between Unilever, the Global

Alliance for Improved

Nutrition (GAIN) and the

Sustainable Trade

Initiative (IDH). We have

impacted over 34,000

workers, smallholder

farmers and families till

2017 in Assam and regions from South India.

HUL has launched Rin detergent bar that

helps consumers save up to two buckets of

water in every wash cycle. Its 'smart-foam'

technology cuts the foam

after cleaning during the

rinse stage. Product

innovations such as these,

will help achieve Unilever's

target to halve the water

associated with the consumer use of our

products by 2020.


‘Prabhat’ is a USLP-linked programme which

contributes to the development of local communities

around key sites including manufacturing locations.

The key focus areas are

enhancing livelihoods, water

conservation and health and

hygiene. Since its launch in

December 2013 in eight

locations, project Prabhat is

now live in over 30 locations

across the country and has directly benefitted over

1.7 million people.

KEY INITIATIVES

RIN WATER SAVING INNOVATION HELPS SAVE

TWO BUCKETS OF WATER IN EVERY WASH

IMPROVING NUTRITION AND HYGIENE FOR

WORKERS AND SMALLHOLDER FARMERS

1.7 MILLION PEOPLE BENEFITTED

DIRECTLY FROM PRABHAT INITIATIVES

IMPROVING HEALTH

& WELL-BEING


HEALTH & HYGIENE

REDUCE DIARRHOEAL AND RESPIRATORY

DISEASE THROUGH HANDWASHING

Diarrhoea and respiratory infections are a major

cause for child deaths in India. Handwashing with

soap can reduce diarrhoeal diseases by over 40% and

respiratory infections by 30%. It is among the most

effective and inexpensive ways to prevent diarrhoeal 4diseases and pneumonia . Our Lifebuoy handwashing

behaviour change initiatives help in promoting the

benefits of handwashing with soap at key times

during the day and encouraging people to sustain

good handwashing behaviours. Till date, we have

reached out to over 67 million people in India.

Lifebuoy has partnered with PSI, Plan International,

World Association of Girl Guides & Girl Scouts

(WAGGGS), Gavi, Project Hope and NGO Naman Seva

Samiti for scaling up the handwashing behaviour

change programme.

In partnership with the World Association of Girl

Guides and Girl Scouts (WAGGGS) Lifebuoy has

launched an initiative to empower young girls.

Through this partnership girl guides and scouts

become handwashing heroes and teach the

potentially lifesaving habit of handwashing with soap

within their local communities. Each handwashing

hero is trained on the importance of using soap

while washing hands before eating and after using

the toilet. They are also equipped with the necessary

skills to share these learnings with other people

they know. In this way, the practice of using soap at

critical occasions is encouraged to spread across

communities protecting people from illnesses and

infections. Over 83,000 girl guides and scouts have

been trained so far under this partnership.

05

140Million+ people reachedWASH (water, sanitation and hygiene) initiative

⁴ Unicef India: http://unicef.in/Story/1125/Water-Environment-and-Sanitation

83,000+guides & scouts trained

to be handwashing heroes

girls67Million+people reached

handwashing behaviour

change initiatives

06UNILEVER SUSTAINABLE LIVING PLAN – INDIA PROGRESS 2017

PROVIDE SAFE DRINKING WATER

The World Health Organization (WHO) states that

diarrhoeal disease can be reduced by up to 45% if

water quality is ensured up to the point-of-5consumption . Pureit’s most affordable range of

purifiers provides safe drinking water at a running

cost of just 30 paisa, per litre, without the hassles of

boiling, without the need of electricity or a

continuous tap water supply. Globally, so far, Pureit

has cumulatively provided 96 billion litres of safe

drinking water. In India, Pureit has provided over 83

billion litres of safe drinking water till date.

We have also been partnering with microfinance

institutions (MFIs) to provide safe drinking water for

people at the bottom of the income pyramid.

83 Billionlitres of safe drinking water

provided in India

GLOBAL HANDWASHING DAY (GHD)

Every year, on 15 October, we celebrate GHD to

spread the message on importance of

handwashing habits among school children.

This year, we celebrated GHD with the help of

our partners WAGGGS and Plan India in Madhya

Pradesh, Maharashtra, Jharkhand and Odisha.

The day was celebrated with events like quizzes,

demonstration on handwashing with soap,

jingles and stories at schools by the trained

hygiene promoters.

is running cost of safe drinking

water provided by Pureit

just 30 paisa, per litre

5WHO:http://apps.who.int/iris/bitstream/10665/150112/1/978924156

4823_eng.pdf


IMPROVING ACCESS TO SANITATION

Domex Toilet Academy (DTA) is a unique market-

based entrepreneurial model launched in 2014.

The DTA programme trains entrepreneurs and

masons to help build and maintain toilets;

provides access to micro-financing and creates

demand for sanitation in low-income

households. In 2017, the programme was

implemented in over ,000 villages across Bihar 5

reaching over 6 lakh people. Since its inception,

the DTA has trained more than 600 micro-

entrepreneurs. To date, over 200,000 toilets have

been built, benefitting over 1.1 million people.

200,000+toilets built, benefitting

1.1million+ people

SWACHH AADAT, SWACHH BHARAT’

Our ‘Swachh Aadat, Swachh Bharat’ programme is in

line with Government of India’s Swachh Bharat Abhiyan

(Clean India Mission) to promote good health and

hygiene practices. In 2017, the programme continued to

promote good health and hygiene practice by stressing

the need to adopt three clean habits (‘Swachh Aadat’) of

washing hands five times a day, using a toilet for

defecation and adopting safe drinking water practices.

TOILET

ACADEMY

reached through Domex Toilet Academy

5000+ 600,000peoplevillages


Swachhata Doot (Messenger of Cleanliness)

This is a volunteering programme that enables any

person to become a change agent in his/her

community. It is a mobile-led WASH communication

model to help create awareness on the three clean

habits in communities. Till date, we have reached 7.5

million people through this programme. In 2017

alone, 4.5 million people have been reached.

Swachhata Curriculum

This curriculum teaches

students of class 1 to 5

about the three habits of

washing hands with

soap, adopting safe

drinking water practices

and using clean toilets.

It provides a conceptual

understanding of

cleanliness, germs and the clean habits to be

adopted in a fun and engaging manner across

a 21-day period. Till date, 1.2 lakh students

across 1,165 primary schools in Hamirpur,

Uttar Pradesh and 90 primary schools across

Maharashtra under the Village Social

Transformation Mission have been reached

through the Swachh Aadat curriculum.

reached through Swachh Aadat curriculum

4.5 Millionreached through Swachhata

Doot programme, in India

In 2017, alone

people 1,255 125,000school childrenprimary schools

Mass Media Campaign

‘A Playing Billion’ campaign was launched

on January 10, 2018. The new campaign

film puts a spotlight on the importance of

hygiene through a moving story of a group

of kids who miss out on the simple joys of

childhood due to repeated illness and

urges people to adopt the three simple

hygiene habits. The campaign has

received 89 million YouTube views.

Playing BillionPlaying BillionPlaying BillionPlaying BillionPlaying BillionPlaying Billion

80Million views

‘A Playing Billion’ campaign

over

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6 The 2017 Dove Global Girls Beauty and Confidence Report

Improve Self-esteem

Globally, 8 out of 10 girls opt out of key life activities when

they don’t feel good about the way they look. In India, 6 in 10 6girls say they do not have high body esteem . Dove has a

mission to ensure that the next generation grows up

enjoying a positive relationship with the way they

look, helping young people raise their self-esteem

and realise their full potential.

For more than 10 years, we’ve been helping young

people with self-esteem education, reaching over

20 million lives globally. In India, in 2017 alone we

worked with partners such as Fountainhead and WAGGGS to

reach out to 450,000 girls.

The Community Hygiene Centre: In November 2016, HUL built a first-of-its-kind urban water, hygiene

and sanitation community centre named ’Suvidha’ in Azad Nagar, Ghatkopar, one of the largest slums in

Mumbai. The community centre provides drinking water, sanitation, handwashing, shower facilities and

laundry services at an affordable cost. The centre uses circular economy principles to reduce water use.

The centre was built in partnership with the Municipal Corporation of Greater Mumbai and Pratha

Samajik Sanstha, a community-based organisation. The centre caters to over 1,500 people in the slum.

450,000 girls reached with the Dove Self-Esteem

project in India, in 2017 alone

1ST of-its-kind innovationto provide access to clean sanitation &

drinking water in one India’s largest slums


NUTRITION

HIGHEST NUTRITIONAL STANDARDS

We continuously work to improve the taste and

nutritional quality of our products using globally 7recognised dietary standards. In 2017, globally, 39% of

our portfolio met the Highest Nutritional Standards,

whereas in India 47% of our total food and refreshment

portfolio met the highest nutritional standards.

REDUCE SALT LEVELS

In 2017, globally 63% of our Foods portfolio (by

volume) and 58% of the Indian Foods portfolio (by

volume) was compliant to 5g salt per day target.

REMOVE TRANS FAT

In 2017, both globally as well as in India, 100% of our

portfolio was virtually free from trans fats originating 8from partially hydrogenated vegetable oil (PHVO). We

undertake regular reviews of our products to ensure

we continue to be compliant.

REMOVE SUGAR

Our commitment states that by 2020, we will remove

25% of sugar from ready-to-drink tea, powdered ice

tea and milk tea products. We have reduced sugar,

globally by 15% and in India by 13%, in powdered ice

tea and milk tea premix portfolio since 2010.

REDUCE CALORIES – CHILDREN’S ICE CREAM

Globally, 100% of our children’s ice creams,

and in India, 100% of our children’s Frozen

Desserts & Edible Ice portfolio contains

110 kilocalories or fewer per portion.

REDUCE CALORIES – PACKAGED ICE CREAM

In India, 97% of our packaged ice cream products do

not exceed 250 kilocalories per portion. Globally, we

are at 90% compliance.

PROVIDE HEALTHY EATING INFORMATION

We are committed to include energy per portion on the

front of pack along with eight key nutrients and

percentage Guideline Daily Amounts (GDA) for five

34,000+farmers & families benefittedby the ‘Seeds of Prosperity’ programme

workers,

10

47% met highest standardsOur India Food and Refreshment portfolio

nutrients on the back of pack. Our targets respect local or regional

industry agreements as well as the law in each market. 100% of our

food and refreshment portfolio in India has full labelling on the pack

and carries the nutrition information on pack in compliance with local

legislation.

Improving nutrition & hygiene of workers and smallholder farmers

We are working through our tea supply chains to improve the diets

and hygiene of workers and smallholder farmers through the ‘Seeds

of Prosperity’ programme. This initiative is run in partnership with

Unilever, the Global Alliance for Improved Nutrition and the

Sustainable Trade Initiative. This initiative has benefitted over 34,000

workers, smallholder farmers and families till 2017 i n Assam and

parts of South India.

7 Independently assured by PWC.8 We have published our definition and approach to removing trans fats from partially hydrogenated

vegetable oil. See: Melnikov S &Zevenbergen H. "Implementation of removing trans fatty acids

originating from partially hydrogenated vegetable oils". New Food 2012; 5: 44-46. This approach

focuses on main ingredients in our recipes and does not include traces of trans fats from

partially hydrogenated vegetable oil that may be found in some flavours or emulsifiers.

do not exceed the 250 kcal/portion cap

97%of our packaged ice cream


REDUCING

ENVIRONMENTAL

IMPACT

GREENHOUSE GASES

BECOME CARBON POSITIVE IN

MANUFACTURING

In 2017, we have reduced CO2 emissions per tonne of

production by 54% compared to 2008. This significant

reduction has been achieved through increase in

usage of liquid biofuels and solid biomass for process

heating, renewable electricity through solar power

purchase agreements and onsite solar photovoltaic

(PV) installations. These initiatives also led to

increase in share of renewable energy at our sites to

36% in 2017 compared to 2008.

REDUCE GREENHOUSE GAS EMISSIONS

FROM TRANSPORT

In 2017, the CO2 emissions from our logistics

network reduced by 17%. Our “Load More Travel

Less” strategy clubbed with increased efficiency

of processes, managing distance travelled and

increased usage of alternative fuels helped us reduce

CO2 emissions. We also focussed on selecting the

right type of truck to maximise utilisation of the

truck type and introduced CNG trucks in few regions.

There was a reduction in indirect movement of

trucks for sourcing and distribution.

REDUCE GREENHOUSE GAS EMISSIONS

FROM REFRIGERATION

We have continued to roll

out environment friendly

freezer cabinets that use

hydrocarbon (HC)

refrigerants instead of

Hydrofluorocarbons

refrigerants. There are

currently in our 68,000 freezers with HC technology

fleet in India. I 2,500 units of n 2017, HUL rolled out

an environmentally friendly mobile vending model

with HC technology. This was launched for the first

time in the industry in India.

use environmental-friendly HC technology

11

per tonne of production in 2017,

compared to the 2008 baseline

REDUCE ENERGY CONSUMPTION IN

OUR OFFICES

Some of the energy reduction initiatives in our

offices include installation of an Ultraviolet system

for air-handling units to improve quality of

air; solar panels on terraces to provide

electricity to office areas and power to

streetlights; installing occupancy

sensors in meeting rooms and

washrooms; replacing old chillers with

new energy efficient ones; usage of LED

lamps and pull cord switches for office

lighting. These initiatives have helped in

reducing electricity cost and making our

offices environment friendly.

54% reduction in CO2 emissions

CO2

68,000 2,500mobile unitsfreezers


12

REDUCE EMPLOYEE TRAVEL

About 200 conference rooms have been enabled with

audio and video for Skype group meetings. Nearly

4,500 meetings of around 10,000 hours were

attended over video presence. More than one lakh

skype group meetings were conducted in 2017. Video

conferencing and tele-presence facilities were

effectively implemented to ease travel requirements

of our employees thereby reducing the impact of

employee travel on the environmental footprint.

WATER

REDUCE WATER ABSTRACTED BY

MANUFACTURING SITES

Water usage (cubic meter per tonne of production) in

our manufacturing operations has reduced by 55%

compared to 2008 baseline. Reduction in fresh water

abstraction coupled with initiatives such as increase

in rain water harvesting, recycling and reusing grey

water for non-contact manufacturing operations such as cooling

towers and boiler makeup, contributed substantially to the reduction

of water use in our manufacturing process.

HINDUSTAN UNILEVER FOUNDATION

Hindustan Unilever Foundation (HUF) is a not-for-profit company that

acts as a vehicle to anchor water management-related community

development and sustainability initiatives of Hindustan Unilever

Limited. HUF operates the , with ‘Water for Public Good’ programme

specific focus to empower local community institutions to govern

water resources and enhance farm-based livelihoods through

adoption of judicious water practices. The Foundation’s programmes

reach out to 2,400 villages in 57 districts across India in partnership

through 20 NGOs and co-funders. HUF also supports several

knowledge initiatives in water conservation and governance.

By the end of 2017, the cumulative and collective

achievements delivered through partnered

programmes of HUF include:

Water Conservation: More than 450 billion litres

of potential has been created through improved

supply and demand management of water.

Crop Yield: Additional agriculture and biomass

production of over 650,000 tonnes has

been generated.

Livelihoods: More than 5 million person

days of employment created though water

conservation and increased

agriculture production.

The cumulative impacts of these

projects initiated by HUF have

been independently assured.

450 billion litres55%

in our manufacturing operations

reduction in water usage

of water potential created through

Hindustan Unilever Foundation


WASTE

REDUCE WASTE FROM MANUFACTURING

Total waste generated from the factories reduced by

54% in 2017 as compared to 2008. We maintained the

status of in all 'zero non-hazardous waste to landfill'

HUL factories and offices. 100% of the non-

hazardous waste generated at our factories was

recycled in environment friendly ways.

REUSABLE, RECYCLABLE OR COMPOSTABLE

PLASTIC PACKAGING

The USLP commits to ensure 100% of our plastic

packaging is reusable, recyclable or compostable by

2025. All Unilever factories and offices in over 190

countries are ‘zero non-hazardous waste to landfill’

sites. Factory-generated non-hazardous waste is

recycled in environment friendly ways.

Globally, we have reduced one-third of our plastic

packaging since 2010. In India, we are taking the

below initiatives in this direction:

Energy from Waste

In partnership with specialist agency, we are a

conducting a pilot on energy recovery from waste. We

have recovered nearly 13,000 tonnes till end of 2017.

13,000recovered from waste in 2017

tonnes of energy

13

100% eco-friendly recycling

of non-hazardous waste generated at factories

Waste collection and segregation at source

In partnership with NGOs, we are in process of

conducting five pilot projects in the domain of

waste collection and segregation. Till end of 2017,

over 380 tonnes of plastic waste has been

collected, segregated and co-processed.

1/31/31/3 GLOBALLY WE’VE reducED our

plastic packaging by 1/3

PLASTIC

more than

380 tonnes plastic waste

collected, segregated & co-processed

54%generated during manufacturing

in 2017, compared to 2008

reduction in waste


14

REDUCE PACKAGING

Innovations in packaging led to reduction in the use

of plastic in 2017. We substituted commodity

polymers with performance-based polymers,

optimised packaging designs and changed the

packaging formats of our products to consume less

plastic. As a result, we reduced waste generated

due to polymer by 1,700 tonnes in 2017.

In continuation to our programme in 2016, we added

a saving of 1,300 tonnes of paper across categories

and 95 tonnes of glass in Foods category through

material usage optimisation in 2017.

RECYCLE PACKAGING

We are partnering with industry,

governments and NGOs to increase

recycling and recovery rates in our

packaging. We are using r-PET (80%

recycled PET) in our blister packs for

personal care brands like Pepsodent

toothbrush. This ensures there is an application for

newly available r-PET resin in market, thereby

promoting circular economy thinking.

REUSE PACKAGING

We provide consumers with refill packs in our home

and personal care portfolio to make it convenient for

them to reuse the primary pack. We

have deployed reuse of secondary

packaging systems for bringing

packaging material from our

suppliers to factories with the

objective of reducing the footprint of

our packaging waste by extending

the lifecycle of packaging for

intended use. In 2017, we launched

Surf Excel Matic Liquid in refill

packaging pouch format for our consumers.

REDUCE OFFICE WASTE

In 2017, all our offices

achieved the status of ‘zero

waste to landfill’ status for

non-hazardous waste. We

achieved this by installation

of organic compost for food

waste and by sending all

solid waste including waste

papers, carton boxes,

metal, plastic, glass and

electronic waste to

authorised recyclers.

80%used in blister packs for

personal care brands

PET

PLASTIC

Metal

Glass

ELECTRONIC

Organic Compost

Recycle

{ {ZERO NON-HAZARDOUS WASTE TO LANDFIL

+

1,700which was generated due to polymer

tonnes wastereduced in 2017


SUSTAINABLE SOURCING

economic and social impact for people and

communities. In 2016, we updated our policy

globally to expand our existing principles to

include smallholder farmers and women, commit

to no exploitation of people or communities, and

to transparency.

99%sourced for our packaging

in 2017, was FSC certified

paper & board

15

SUSTAINABLE PAPER AND BOARD

We have maintained our volumes of sustainably

sourced paper and board for packing our products at

99% in 2017. This paper & board has come from mills

that are Forest Stewardship Council (FSC) certified.

We continue our endeavors to move to lower

grammage paper and reduce overall consumption of

paper and board.

backed by RSPO certificates

as of 2015

palm derivaties

PALM DERIVATIVESSUSTAINABLE PALM OIL

In 2017, we continued our process of purchasing

physically certified sustainable palm oil in line with

our target for reaching 100% by 2019. In 2016,

Unilever refreshed its Palm

Oil Policy and brought

forward this target,

from 2020 to 2019. We

also stopped buying

Green Palm certificates.

As of 2015, all HUL palm derivatives are backed by

RSPO (Roundtable on Sustainable Palm Oil)

certificates. We have signed multiple partnerships

to drive market transformation and traceability of

the supply chain. These partnerships also focus on

commitments to the principles of no deforestation,

no development on peat lands, and driving positive

SUSTAINABLE

PALM OIL BY 2019

support no deforestation, no development on peat lands

reduce consumption


Paper & board

16

SUSTAINABLE TEA

9A total of 423 tea estates in India are trustea

verified and a total of 285 tea estates in India are

Rainforest Alliance certified. In 2017, over 10 52% of

tea was sourced from sustainable sources in India,

and our target is to reach 90%-100% by 2020. Over

500,000 plantation workers (56% of them are

women workers) and 40,000 smallholders are

verified under trustea code.

SUSTAINABLE FRUIT AND VEGETABLES

In 2017,100% of tomatoes used in Kissan ketchup

continued to be sourced sustainably. The Public-

Private Partnership (PPP) project, which began in

2012 between HUL and Maharashtra Government

for sustainable sourcing of tomatoes, has become

self-sustaining since 2015. In 2017, HUL continued to

provide these farmers a buy-back guarantee for their

produce. HUL also offers farmers knowledge and

expertise in sustainable agriculture practices in

tomato cultivation. This includes the latest

agricultural techniques, irrigation practices and

recommendation of the right type of seeds.

100%used in Kissan Ketchup, are

from sustainable sources

Need Image Here

9 trustea is a multi-stakeholder program, locally developed and owned India sustainability tea code10 The Rainforest Alliance is a growing network of farmers, foresters, communities, scientists,

governments, environmentalists, and businesses dedicated to conserving biodiversity and

ensuring sustainable livelihoods.

tomatoes 52%sourced in India are from

sustainable sources

tea


buy-back guarantee

for tomatoesproduced by farmers

`

FAIRNESS IN THE WORKPLACE

Ÿ In relationships with suppliers, and

Ÿ By working through external initiatives such as:

the Unilever's Understanding the Responsible

Sourcing Audit (URSA) – Guide for Suppliers,

reinforces the principles of Human Rights and

Labour Rights for all our suppliers. In accordance

with this guide, all suppliers are expected to adopt

practices that are consistent with that of the

company. The URSA is available on our website.

Our human rights practices assure respect for the

employees’ rights to freedom of association and

collective bargaining, where permissible by law.

All sites in HUL are under collective bargaining

agreements. Our Code of Business Principles

conforms to International Labour Organisation

(ILO) principles.

ILO principles

17

100% global implementation

SOURCE 100% OF PROCUREMENT SPEND IN LINE

WITH OUR RESPONSIBLE SOURCING POLICY

Our Responsible Sourcing Policy sets mandatory

requirements on human and labour rights in business

relationships with HUL. We have used this to engage with

all our suppliers to progressively work towards achieving

best-in-class practices.

URSA

IMPLEMENT UN GUIDING PRINCIPLES ON

BUSINESS AND HUMAN RIGHTS

Unilever implements the UN Guiding Principles on

Business and Human Rights throughout its

operations and reports on progress publicly. Our

Code of Business Principles upholds the principles

of human rights and fair treatment. The Code

describes the operational standards we follow and

supports our approach to governance and

corporate responsibility. It ensures that we

conduct our operations with honesty, integrity and

openness and with respect for human rights and

interests of employees.

We seek to uphold and promote human rights in

three ways:

Ÿ In our operations, by upholding values and

standards

ENHANCING

LIVELIHOODSconforms to

initiative

UN Guiding Principles on Business & Human Rights

with framework & policies under

our Code of Business Principles

reinforces Human and Labour

Rights across all our suppliers


18

CREATE FRAMEWORK FOR FAIR COMPENSATION

All HUL factory sites and offices are covered by

Collective Bargaining Agreements (CBA), we sign with

our employee unions. We ensure that compensation to

employees adheres to the CBAs, various statutory

requirements and is at par with external industry

benchmarks. All our supply chain units pay wages

which are well above the statutory minimum wages as

prescribed by the law. As a part of the standard wage

structure, there is also an element called Variable

Dearness Allowance (VDA) which takes inflation into

consideration and compensates for the increase in

commodity prices and standard of living. VDA has been

linked to Cost Price Index (CPI) which keeps on

changing every six months as notified by the Ministry of

Labour & Employment. Over and above the fair wage,

we also provide assistance to employees for their

higher education, children's education and housing

facilities. Our objective is to move from 'Fair Wage' to

'Living Wage' to ensure highest level of employee

satisfaction and higher level of productivity.

IMPROVE EMPLOYEE HEALTH, NUTRITION AND

WELL-BEING

Lamplighter is our framework for addressing employee

health and well-being. Last year, we had partnered with

experts in the field of mental health and counselling and

had set up toll-free helplines in nine languages for our

employees to reach out and speak to a Counsellor and seek

advice on physical and mental health-related matters. This

year we expanded this facility to include face-to-face

orientation sessions across 29 locations in India.

In 2017, we also made a big shift in the tracking mechanism

of Lamplighter programme by shifting from manual to

digital health-tracking. We introduced a robust employee

wellness solution tool to understand the health risks to

employees. This new tool sends out targeted health and well

being content to employees, to better manage and track

their specific health needs.

Additionally, ‘Thrive’ workshops based on the four-pillar

model identified by Unilever - Physical, Mental, Emotional &

Purposeful Well-being, were conducted across 32 locations

80%reduction in accidents 12,000+across 32 locations covered

through Thrive workshops

employees

in India and saw participation from over 12,000

employees. We also conducted regular workshops on

improving nutrition where we invited

experts to demonstrate ways of healthy

cooking. Along with our partners and

experts, we implemented habit

changing interventions that focused on

healthy nutrition choices, de-addiction

and adopting clean habits.

REDUCE WORKPLACE INJURIES AND ACCIDENTS

We have a vision to become an injury-free organisation

i.e. zero: fatalities, injuries, motor vehicle incidents,

process incidents, and tolerance of unsafe behaviour

and practices. In 2017, our Total Recordable Frequency

Rate (TRFR) reduced by 80% compared to 2008 baseline

for accidents in the factories and offices.

In 2017, our leaders championed the ongoing ‘Motor On,

Mobile Off’ campaign throughout the business to ban

the use of hand-held and hands-free mobile phones

while driving.

in terms of Total Recordable Frequency

Rate compared to 2008 baseline


OPPORTUNITIES FOR WOMEN

kind relaxation zone for employees to access during

working hours and a day care facility.

Women safety on shop floor: Our shop floors have

separate restrooms for women, women changing

rooms, female security guards and transport facility.

Some factories also have a day care facility for

employees’ children.

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Diversity & Inclusion: In the area of diversity, we

ensure a gender-balanced workforce. More than

one-third of HUL’s managers are women. In 2017,

over 60% of the employees recruited were mid-

career recruits and 45.5% of Unilever Future

Leaders Programme recruits were women. HUL

has been consistently recognised at various

awards and forums such as ‘Best Companies for

Women in India’ for its culture of diversity and

inclusiveness. We also have the ‘Gender

Balance Council’ which comprises cross-

functional managers nominated by the

management committee and function heads.

The council is instrumental in driving the

diversity and inclusion agenda.

BUILD A GENDER-BALANCED ORGANISATION

WITH A FOCUS ON MANAGEMENT

Some of the key initiatives implemented in the

organisation to improve gender balance and to build a

diverse and inclusive organisation are:

Career by Choice programme: We have a unique

career come-back programme that provides a platform

for women looking for opportunities to work flexibly.

In 2017, there were 80 women talent associated with

us under this programme across functions.

Campus facilities: Our Head Office in Mumbai has

various employee-friendly facilities such as Bru World

Cafe (coffee shop), Knorr Counter (which serves Knorr

meals), Kwality Wall’s Happiness Station (which sells

Kwality Wall’s ice creams), U-shop (which sells HUL

products for employees), Florist, Gymnasium, Squash

court, Banking Facilities, ‘Living Room’ – a first of its


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PROMOTE SAFETY FOR WOMEN IN

COMMUNITIES WHERE WE OPERATE

We aim to improve safety for women and girls in our

operations and the communities where we operate,

including our extended supply chain. We do this

through awareness, engagement and capacity

building for women and men. Our focus is on

increasing awareness on sexual harassment, gender-

based violence and strengthening grievance

mechanisms.

ENHANCE ACCESS TO TRAINING AND SKILLS

Fair & Lovely Education Programme

The Foundation identifies academically exceptional

girls from financially challenged backgrounds and

offers scholarships to deserving candidates.

To maintain integrity and fairness, the selection is

done by a panel of eminent personalities from diverse

fields. During the year, the Foundation awarded

scholarships to over 55 deserving girl students.

Till date, over 1,400 girl students have been awarded

scholarships.

In 2016, we had launched an education programme for

women in partnership with edX.org, Harvard

University, MIT, NIIT and English Edge. Till December

2017, 200,000 women have enrolled for this course and

have taken the benefit of holistic learning that enables

higher employability.

In 2017, we also introduced a job test preparation

platform for exams like banking and government

services entrance exams. This platform helped in

reducing barriers to essential skills and training

needed to secure jobs for women.

EXPAND OPPORTUNITIES IN OUR VALUE CHAIN

Project Shakti

Project Shakti aims to provide livelihood-enhancing

opportunity to women micro-entrepreneurs in rural

India. Shakti entrepreneurs (SEs) are given training for

80,000across 18 states with

Project Shakti

200,000enrolled for the FAL online

education programme

women SEs

familiarisation with HUL’s products and basic tenets of

distribution management. HUL has a team of Rural

Sales Promoters (RSPs) who coach and help SEs in

managing their business. Project Shakti has nearly

80,000 micro-entrepreneurs across 18 states.

Enhancing livelihood

of women in rural India.

Rin Career Ready Academy

Rin Career Ready Academy aims to inspire, educate and

equip the youth from modest backgrounds, with skills in

English training delivered step-by-step through online

or mobile phone. The academy offers a ‘Tele-

Conferencing’ module where students can speak to a

‘real’ teacher instead of an automated voice. We also

have a web course available on www.rin.in. So far, over

420,000 people have benefitted from this programme.



INCLUSIVE BUSINESS

smallholder farmers who grew tomatoes on

more than 11,000 acres of land.

PRABHAT

Prabhat’ is a USLP-linked programme which

contributes to the development of local

communities around key sites including

manufacturing locations. The key focus areas are

enhancing livelihoods, water conservation and

health and hygiene awareness. From its launch

in December 2013 in eight locations, project

Prabhat is now present in over 30 locations

across the country and has directly impacted

over 1.7 million people.

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IMPROVE LIVELIHOODS OF SMALLHOLDER

FARMERS

We have been associated with a number of

smallholder farmers through our supplier

partners, training them on good agricultural

practices like drip irrigation, nutrient management,

pest and disease management to improve their

livelihood. A total of 10,000 smallholder gherkin

farmers in southern India have benefitted from

Unilever’s innovative Responsible Farming

Programme. The aim is to increase productivity,

develop best practices and improve livelihoods.

Smallholder farmers growing tomatoes for HUL

have also benefitted from similar training

initiatives. Till date, we have reached over 8,000

1.7impacted through Prabhat

million people


IMPROVE INCOMES OF SMALL-SCALE RETAILERS

Kwality Wall’s Vending Operations

Our Kwality Wall's mobile vending initiative, ‘I am Wall’s’,

has provided entrepreneurship opportunities to 10,500

people across India. This programme has helped vendors

become self-sufficient micro-entrepreneurs selling ice

creams on the move helping us reach more consumers

on the street. It equips people with skills such as sales,

customer service and problem-solving and provides

many young people with work experience as they step

into the job market.

In most cases, each vendor can make INR 7,000-8,000 a

month. Some of our vendors have now become

distributors themselves, managing INR 2-10 crore in the

ice cream business and earning upwards of INR 1,00,000

per month.

10,500 peopleprovided with entrepreneurship

opportunities across India

For more information visit www.hul.co.in/sustainable-living/

DESIGN: Sphinx Creative Communications

HINDUSTAN UNILEVER LIMITED

Unilever House, B. D. Sawant Marg, Chakala,

Andheri (E), Mumbai - 400 099. ) +91 22 3983 0000

(Head Office & Registered Office)PRODUCED by Unilever Sustainable Business & Communications team in May 2018

We remain committed

to live our purpose and

continue to make

USLP our blueprint for

growth. Together, we

can create a better

world for all, now and

for generations to come.

Sanjiv Mehta

CEO & Managing Director, HUL

“

“

By 2020, we will help more than a billion people

take action to improve their health and well-being.

By 2030, our goal is to halve the environmental

footprint of the making and use of our

products, as we grow our business.

By 2020, we will enhance the livelihoods of

millions of people as we grow our business.

Our Three big Goals, under uslp

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