Unified Communications

February 2008

2

Aastra – OPEN Telephony over IPSolutions for every need

Customer Needs Aastra Solutions

OPENOPEN ToIP – SIPToIP – SIP

Unified ApplicationsUnified Applications

ConvergedConverged MobilityMobility

Feature Rich

Easiness – ReliabilityEasiness – Reliability

Productivity gainsProductivity gains

Aastra ToIP 2.0 : towards vertical applications and Microsoft Applications

3

Vertical Applications

IP Telephony 2.0IP Telephony 1.0

» Existing networks are Heterogeneous and Costly– Major evolution of uses– New means of communications : video, virtual meetings, instant

messaging– High networking costs

» Aastra and Microsoft share a common vision of unifying means of communications– A consistent and user-friendly interface– Rich and innovative features– A complete solution integrated in the desktop environment

Aastra & Microsoft Common Value Proposition

The answer for Small BusinessMicrosoft – Aastra partnership for Response Point

• Micro-PBX solution with Aastra SIP phonesMicro-PBX solution with Aastra SIP phones• Launch in North America : Q2 2008Launch in North America : Q2 2008

Conferencing solution : Conferencing solution : audio/video/virtual audio/video/virtual

meeting meeting

Entreprise secure solutionEntreprise secure solutionfor Presence/IMfor Presence/IM

Telephony Solution Telephony Solution integrated with the Aastra integrated with the Aastra

rangerange

Unified MessagingUnified Messaginge-mail, Voice mail & Faxe-mail, Voice mail & Fax

The answer for SMB and Large AccountsFunctional bricks of the desktop solution

Collaboration / Web conferencingCollaboration / Web conferencingCollaboration / Web conferencingCollaboration / Web conferencing MS ActiveMS ActiveDirectoryDirectoryMS ActiveMS ActiveDirectoryDirectory

DirectoryDirectoryServicesServicesDirectoryDirectoryServicesServices

AASTRAAASTRATelephony Telephony

ServerServer

MS Office MS Office Communications Communications

Server 2007Server 2007

MS Exchange MS Exchange Server 2007Server 2007

AASTRAAASTRATelephony Telephony

ServerServer

MS Office MS Office Communications Communications

Server 2007Server 2007

MS Exchange MS Exchange Server 2007Server 2007

InfraInfraInfraInfra

Voice / Video ConferencingVoice / Video Conferencing Voice / Video ConferencingVoice / Video Conferencing

Presence / Instant Presence / Instant MessagingMessagingPresence / Instant Presence / Instant MessagingMessaging

Unified MessagingUnified MessagingUnified MessagingUnified Messaging

Telephony InterfaceTelephony InterfaceTelephony InterfaceTelephony Interface

AASTRA IP AASTRA IP PhonesPhonesAASTRA IP AASTRA IP PhonesPhones

Components of the integrated solution

» Real-time Communication– Easy access to rich presence /

availability information– Presence information integrated from

multiple sources, including calendar, computer or phone activity

– Immediate and daily availability– Instant messaging– VoIP / Video– File transfer

By the end of the decade, all employees with business e-mail accounts will also have business IM accounts (Gartner, 2007)

Rich Presence and Instant Messaging

» Telephony integrated with Aastra telephony server– Your communications in one click

– Integration with Outlook

– Integration with Office suite

– Control of Aastra phone from the desktop

» Call management advanced features– Easy to set up and use– Smart routing based on presence and

calendar information

An new Telephony Experience

» Desktop or thin client for E-mail, Voice-mail and Fax integration

– Without additional component in the desktop

– Integration with Aastra telephony solution

– Voice mails and e-mails management

– Voice mails annotation for later search

– VIP : pre-processing by the assistant

80% of information workers are most likely to first check their computers each morning for messages vs. 14% phone and 6% cell phone or other (Harris, 2007)

Unified Messaging

Remote Call ControlRemote Call ControlRemote Call ControlRemote Call Control» Office Communicator, terminal of

the Aastra Telephony Server– Initiating, redirecting or answering a

call

» Links with Aastra Telephony Server– Remote Call Control through

SIP/CTSA– Gateway available

» Consistent and compatible solution– Office Communicator single client– Federating telephony environment

AASTRAAASTRATelephonyTelephony

ServerServer

AASTRAAASTRATelephonyTelephony

ServerServer

CTI LinkCTI LinkOCS gateway OCS gateway

by AASTRAby AASTRA

CTI LinkCTI LinkOCS gateway OCS gateway

by AASTRAby AASTRA

CSTACSTAInterfaceInterface

OCS 2007OCS 2007OCS 2007OCS 2007

IM and IM and PresencePresence

Integrated Telephony

QoE Monitoring Archiving

CDR

Public IM Clouds

MSNAOLYahoo

Remote Users

DMZ

FederatedBusinesses

Front-end Server(s) (IM,

Presence)

PSTN

BackendSQL Server

Exchange2007 Server UM

Voicemail

Unified End-points

Inbound, Outbound, Voice MailRouting

Conference Server(s)

(SIP Gateway)

AccessServer

DataAudio

/VideoSIP

Mediation Server

Active Directory

Telephony Server

Architecture of Aastra & Microsoft Interoperability

Deploying Microsoft OCS with Aastra Solutions

» CTI Services– Aastra TWP Call Control Gateway, CSTA interface

– CSTA licences in Aastra Telephony Server

– NeXspan R4.2 : up to 2000 CTI users

– Aastra 5000 R5.1 : up to 15.000 CTI users

» VoIP Gateway– Dialogic Media Gateway 2000 Series : 4 PRI / VoIP

» Multi-site Services : CTI and Unified Messaging