Unified Communications 8

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 1

Unified Communications 8.6

Ivan Sýkora

září 2011

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

• 13:00 - 13:30 CUCM v8.6

• UC on UCS,

• Tandberg interoperability

Agenda


UC on UCS on Unified Communications 8.6


UC Virtualization Offers

1. UC on UCS - Tested Reference Configurations

• Including Business Edition 6000 for Midmarket

2. UC on UCS - Specs-based VMware Support

• Including Hosted Collaboration Solution for Service Provider

• Including UC on Vblock for Premise/Managed Enterprise

3. 3rd-Party Specs-based VMware Support*

• Note: HP and IBM only

UCS B/C

UCS B/C


UC Virtualization Offers (cont’d)

UC on UCS

TRC

UC on UCS

Specs-based

3rd-party

Specs-based

Availability Now for ~15 UC apps Phasing in UC app support

Goal Simplicity Flexibility Investment Leverage

Required IT Expertise

(compared to Appliance)

Medium High

Support lag from Server FCS Longer Shorter

Hardware Options UCS only

Fixed/limited

“Guaranteed”

UCS only

Variable

Not “guaranteed”

UCS, HP, IBM

Variable

Not “guaranteed”

Purchase + TAC Options Server: Cisco or VCE

VMware: Cisco or 3rd-party or VCE

Storage: 3rd-party or VCE

Cisco TAC supports what was purchased from Cisco.

Cisco supports UC apps.

Rest is Customer-provided

and 3rd-party supported.

App Performance

Troubleshooting

Verify HW Sizing, Co-residency,

Load matches TRC

Choices: Upscale HW or re-arrange VMs.

Use TRCs and co-res policy for guidance

Hardware Documentation Supplemental UC docs provided

for TRC HW setup

No UC docs, but option

to leverage Vblock

integrated docs.

All 3rd-party.


TAC Support Ownership

Server

Hardware Shared

Storage VMware

Cisco

Application

UC on UCS

Tested Reference Configuration

Cisco 3rd-party Cisco

Cisco VCE VCE

3rd-party

VCE

UC on UCS

Specs-based (including Vblock option)

Cisco 3rd-party Cisco

Cisco VCE VCE

3rd-party

VCE

3rd-party VMware (HP, IBM)

Specs-based 3rd-party 3rd-party 3rd-party Cisco

MCS 7800 Appliances Cisco N/A N/A Cisco

Customer-provided MCS 7800 equivalent 3rd party N/A N/A Cisco


UC Virtualization Offers (cont’d)

• Target Customer Profiles

“Ready, willing, able” to support servers, VMware, storage

Ready to move off appliance-oriented operations

UCS B-series for centralized medium to high server count

UCS C-series for low to medium server count or highly distributed

3rd-party server options for investment leverage

• Platform Support

Virtual Machine Templates - defined by each UC app

Application VM Co-residency – “mix & match, UC with UC” for most UC apps

Uses VMware vSphere 4 – ESXi 4.0 or 4.1 (app-dependent), feature support depends on app

UCS, HP and IBM server hardware options

DAS, SAN, NAS and Diskless storage options

Various NIC, HBA, C.N.A. and Cisco VIC network options (1GB through 10GB)


Unified Communications Manager Business Edition 6000

• Midmarket 100-1K user offer

• Bundled C200 + ESXi + 4 UC apps

• Consolidates call control, mobility, advanced messaging, rich media presence and contact center capabilities on a single server.

• Ensure performance, reliability, management and high availability

• Scale up to 1000 users & 100 Contact Center Agents

UCS C200

Benefits

Lower TCO

Increased Agility

Investment Protection

End to End Solution

Single Support

8


B230 M2 2-Socket Intel E7-2800, 2 SSD, 32 DIMM

B200 M2 2-Socket Intel 5600, 2 SFF Disk, 12 DIMM

B250 M2 2-Socket Intel 5600, 2 SFF Disk, 48 DIMM

B440 M2 4-Socket Intel E7-4800, 4 SFF Disk, 32 DIMM

C200 M2 2-Socket Intel 5600, 4 Disks, 12 DIMM, 2 PCIe 1U



C460 M2 4-Socket Intel E7-4800, 12 Disks, 64 DIMM, 10 PCIe 4U

Supported Hardware: UC on UCS B

lad

e

Rack M

ou

nt

C260 M2 2-Socket Intel E7-2800, 16 Disks, 64 DIMM, 6 PCIe 2U

Updated

New

Updated

Updated

Supported via Tested Reference

Configurations Supported via Specs-based VMware Support

(Intel 56xx/75xx @ 2.53+ GHz required)

(Note: UCS Express

not supported)


Supported Hardware: Specs-based Details

Must be on

VMware HCL

Allowed Server

Vendors

Server model and IO devices on www.vmware.com/go/hcl

All parts must be supported by server vendor

No hardware oversubscription allowed for UC

VMware vCenter is REQUIRED.

Processor

Intel Xeon 56xx or 75xx only

Required physical core count = ∑UC VMs vCPU (+1 if Unity Cxn)

Minimum core speed 2.53+ GHz for most UC VMs.

Capacity = ∑UC VMs vRAM + 2GB for VMware

Follow server vendor for module density/configuration

Memory

Storage / Network

Must be on VMware HCL and supported by server vendor

E.g. 1GbE/10GbE NIC, ≥2Gb FC HBA, 10Gb C.N.A. or VIC

UCS B/C UCS Express Other 3rd-parties

Adapters (e.g. LAN/Storage Access)

SAN (FCoE, FC, iSCSI), NAS (NFS), Variable DAS/RAID

Storage capacity = ∑UC VMs vDisk + VMware/RAID overhead

Storage performance = ∑UC VM IOPS

http://www.vmware.com/go/hcl

http://www.intel.com/index.htm


UC on UCS Supported CPUs/Servers Intel

Program

Nehalem-EP Nehalem-EX Westmere-EP Westmere-EX

CPU Family 55xx

65xx

75xx

56xx E7-28xx

E7-48xx

CPU Cores 4 4,6,8 4,6 6,8,10

CPU Speed 2-2.9 GHz 1.7-2.7 GHz 1.9-3.33 GHz 1.7-2.7 GHz

Example UCS

Models with

these CPUs

B200/250 M1

C210 M1

C250 M1/M2

C200 M2

B230 M1

B440 M1

C460 M1

B200/250 M2

C210 M2

C250 M2

B230 M2

B440 M2

C260 M2

C460 M2

UC on UCS

Certifications

TRCs for B200 M1

TRCs for C210 M1

(E5540)

TRC for C200M2

(E5506)

Specs-based

support for 75xx

(2.53+ GHz)

TRCs for B200 M2

TRCs for C210 M2

(E5640)

Specs-based

support for 56xx

(2.53+ GHz)

Not currently

supported

Not Currently

Supported by UC


Broadest Support for Virtualized Collaboration Apps Latest on www.cisco.com/go/uc-virtualized

Tested Reference

Configurations (TRC)

Specs-based

VMware support

Unified Communications Manager 8.0.2+, 8.5.x, 8.6.x

Unified Communications Manager –

Session Management Edition

8.5.x, 8.6.x

Unified Communications Manager –

Business Edition 6000

C200 only

Emergency Responder 8.5.x, 8.6.x

Unified Attendant Consoles B200/C210 M1, C200 M2

only Planned

Unified Communications Management Suite 7.1 and higher

Unity Connection 8.0.2+, 8.5.x, 8.6.x

Unity FC SAN only 7.0.2+

(FC SAN only)

Unified Presence 8.6.1 Q3CY11

Unified Contact Center Express and IP IVR 8.5.1 and SU1

Unified Contact Center Enterprise B200, C210 only 8.5.1 Q3CY11

Unified Intelligence Center 8.5.1 Q3CY11

Unified Contact Center Management Portal Planned

Unified Customer Voice Portal B200, C210 only Planned

MediaSense Planned

Social Miner 8.5.1 Q3CY11

Supported

Not Supported

http://www.cisco.com/go/uc-virtualized




Current Offers: Technical Overview


Tested Reference Configurations (TRCs)

Server Model Tested Reference

Configuration (TRC)

CPU RAM Storage Adapters Notes

UCS B200 M2 Blade Server

TRC #1 Dual E5640 (8 physical cores total) 48GB (12x4GB)

DAS (RAID1) for VMware, FC SAN for UC apps Cisco VIC UCS-B200M2-VCS1


Diskless - FC SAN for VMware and UC apps Cisco VIC

Sold as Cisco Data Center SKUs only

UCS C210 M2 General-Purpose

Rack-Mount Server


DAS (2 disks RAID1) for VMware + DAS (8 disks RAID5) for UC apps 1GbE NIC

UCS-C210M2-VCD2


DAS (2 disks RAID1) for VMware, FC SAN for UC apps

1GbE NIC and 4G FC HBA



Diskless - FC SAN for VMware and UC apps

1GbE NIC and 4G FC HBA


UCS C200 M2

General-Purpose Rack-Mount Server

TRC #1

Dual E5506 (8 physical cores total) 24GB (6x4GB)

DAS (4 disks RAID10) for VMware + UC apps 1GbE NIC

UCS-C200M2-VCD2 (note: only scaled for <1K users depending on UC app)


Examples of Supported VM Configurations (OVAs)

UC app Scale

(“users*”)

vCPU (cores) Usually 2.53+ GHz

per core required

vRAM (GB) vDisk

(GB)

Notes

Unified

CM

1,000 2 4 1 x 80 UCS C200 or BE6K only

2,500 1 2.25 1 x 80 Not for use with C200/BE6K

7,500 2 6 2 x 80

10,000 4 6 2 x 80

Unity

Connection

500 1 2 1 x 160

1,000 1 4 1 x 160

5,000 2 4 1 x 200

10,000 4 4 2 x 146 Not for use with C200/BE6K

20,000 7 8 2 x 300

Unified

Presence

1,000 1 2 1 x 80

2,500 2 4 1 x 80 Not for use with C200/BE6K

5,000 4 4 2 x 80

Unified CCX 100 2 4 2 x 146 UCS C200 or BE6K only

300 2 4 2 x 146 Not for use with C200/BE6K

400 4 8 2 x 146

Not exhaustive, subject to change, see www.cisco.com/go/uc-virtualized for latest

* i.e. user count for particular values of BHCA, trace level, encryption, CTI and other factors. Actual

supportable user count may vary by deployment.





Application Co-residency Support Policy

UC VM UC VM …

• Non-UC VMs and 3rd-party VMs must go on separate physical server

• Otherwise most UC apps allow any combination of UC VMs that does not oversubscribe hardware

VM for

VMware

vCenter

VM for

Nexus

1KV

VSM

VM for

Solutions

Plus/

CTDP

app

VM for

Unaffiliated

3rd-party

app

UC VM UC VM … VM for

VMware

vCenter

VM for

Nexus

1KV

VSM

VM for

Solutions

Plus/

CTDP

app

VM for

Unaffiliated

3rd-party

app

Supported

NOT Supported


Application Co-residency Support Policy (cont’d)


VMware

vCenter

VM for

Nexus

1KV

VSM

VM for

Solutions

Plus/

CTDP

app

VM for

Unaffiliated

3rd-party

app


VMware

vCenter

VM for

Nexus

1KV

VSM

VM for

Solutions

Plus/

CTDP

app

VM for

Unaffiliated

3rd-party

app

Supported

NOT Supported

Adjacent blades, same chassis OK

Same blade, same chassis not OK


Appliance vs. Virtualization


BE5K

only

Supported Platforms for UC

Appliance Cisco-branded

“Software-only” Customer-provided

UC on UCS Tested Reference

Configurations

UC on UCS Specs-based

HP/IBM Specs-based /

Customer-provided

MCS 7816-I5* MCS 7825-I5* MCS 7828-I5*

MCS 7835-I3* MCS 7845-I3*

IBM x3650-M2* HP DL380G6**

IBM x3250-M3* HP DL320G5p**

**HP end of sale

estimated Fall CY11.

No HP successors

planned.

Cisco UCS B200 M2 TRC#1, #2

Cisco UCS C200 M2 TRC #1

Cisco UCS C210 M2 TRC#1, #2, #3

* Available into CY12

via extended life.

Successors planned.

UCS B-Series

UCS C-Series

1. On HCL for ESXi

2. Intel 56xx or 75xx

3. CPU speed 2.53+ GHz

1. On HCL for ESXi

2. Intel 56xx or 75xx

3. CPU speed 2.53+ GHz

BE3K

only

MCS 7890-C1


Server Configurations Base Server Model Configuration Description

OEM Appliances

IBM x3650 M2 MCS 7845-I3 High-end 7.5K-10K users

MCS 7835-I3 High-end 5K users

IBM x3250 M3 MCS 7828-I5 Low-end: BE5K 500 users

MCS 7825-I5 Low-end 2.5K users

MCS 7816-I5 Low-end 500 users

VMware on Cisco UCS

UCS B200 M2 TRC #1 4 VMs @ 7.5K users each, or

8 VMs @ 2.5K users each

TRC #2 Diskless version of TRC #1

UCS C210 M2 TRC #1 4 VMs # 7.5K users each, or

8 VMs @ 2.5K users each

TRC #2 FC version of TRC #1

TRC #3 Diskless version of TRC #2

UCS C200 M2 TRC #1 4 VMs @ <1K users each


Roadmap


Platform

Server

Futures Top of Mind (not committed)

Facilities

Application Deployment Architecture

Scenarios

Management

OS

Hypervisor

Networks

Local

Storage

Network

Storage

Bare-metal

• “Preferred Toolset” integration (HCS vs. Vblock vs. Enterprise)

• Enhanced “Back-door” access

• Automation & Orchestration

• Keep up with Intel

• Normalize UC app support

• Vblock and FlexPod

• Simple bundles for midmarket

• Energy Efficiency for Servers

• Green integrations (Cisco EnergyWise, NBM)

• Keep up with VMware versions

• More VMware features (backup, recovery, load-balancing)

• VMware “simplification”

• 2nd Hypervisor if/when needed

• OS Convergence

• OS Transitions

• Denser VMs

• More VMs per physical server

• Virtualize rest of apps

• UC with non-UC co-residency

• Common Services, Experiences

• Purpose-built for SMB


CUCM on UCS Express Controlled/Limited Release only

• Low Size, Weight and Power (SWaP) solution

• No general deployments yet - working roadmap for scalability and serviceability first

Single CUCM 8.6(1) VM 300 users

Uses “1K user OVA”

SRE-V 910 Intel® Core™2 Duo 1.86 GHz

8GB RAM, 2x500GB SATA, RAID1

VMware ESXi 4.1

CIMC Express

Cisco ISR 2911, 2921,

2951, 3925, or 3945 (but NOT 3925e or 3954e)


Cisco Unified IP Phone Overview


TelePresence Endpoints on Unified Communications 8.6


Unified Communications Manager (UCM) 8.6

TE 4.1 TC 5.0 TC 5.0

E20 EX60 / EX90 C-Series

Multipurpose and

Solution Components Personal Desktop Video

Visual Communications Manager / Expressway (VCS) X6.1/7.0

Angel Eyes / Indio

CTS

Immersive

Telepresence Server 7010/8710 2.2 Telepresence MCU 4500/8500 4.2/4.3


H.323 to SIP

Video Interworking

Microsoft OCS via AMGW

Telepresence Video

Communications

Services (VCS)

Advanced Conferencing

Services

Expressway™

Firewall Traversal

SIP

Multipoint Services

B2B and Teleworker

3rd Party / H.323 Endpoints

Unified

Communications


• CTS endpoints only supported proprietary MUX protocol

• Minimal interoperability between UC Manager and VCS Control

• TelePresence Server (or MXE) needed to bridge incompatible media types

SIP

H.323

Separate solutions - bridged together via TelePresence Server

Media

EX

TelePresence Server

CTS 500

CTS 3010

Profile

UC Manager VCS Control UC Endpoints

E20


• Implementation of Cisco networking technologies on TANDBERG endpoints

MediaNet: Cisco Discovery Protocol, auxiliary VLANs, Auto QoS, location awareness

• Provisioning and registration of TANDBERG endpoints on UC Manager

E20 in UC Manager 8.5(1)

EX and C-Series in UC Manager 8.6(1)

• Interoperability between UC Manager and VCS

SIP Trunking

Alpha-numeric URI routing

BFCP and media negotiation enhancements

• TelePresence MCU on UC Manager

UC Endpoints can now use TelePresence MCU as ad hoc conferencing resource

• Standards-based H.264 support on CTS endpoints

CTS endpoints now natively compatible with standards-based H.264 endpoints and MCUs

• TIP and One Button to Push scheduling extended to TANDBERG endpoints

EX and C-Series interoperable with CTMS and scheduled by CTS-Manager

CTS endpoints scheduled by TMS

• TIP protocol succession to standards-bodies

Areas of integration focus since acquisition close


• E20, EX and C-Series endpoints can now be deployed on UC Manager

• Any-to-Any native point-to-point interoperability

• UCM-VCS SIP Trunking enhancements for maximum interoperability

UC Manager

VCS Control VCS Expressway

Internet

here…

here…

and here…

SIP

H.323

E20

EX

C-Series

CTS

Movi

E20

C-Series

EX

E20 EX

Movi

Perspective: Telepresence endpoints on UCM and VCS. Other scenarios omitted


• MCU deployed on UCM for Conf / Join / Barge features on UC endpoints

• MCU deployed on VCS Add Participant / Join Participant features on VCS endpoints

• MCU deployed on VCS, or trunked to UCM, for rendezvous/scheduled dial in meetings (single-screen only)

• TS deployed on VCS, or trunked to UCM, for rendezvous/scheduled dial in meetings (single-screen or TIP)

• CTMS deployed on UCM for rendezvous/scheduled dial in conferences (TIP only)

UC Manager


Internet

here… and here…

SIP

H.323

Perspective: Telepresence multipoint devices on UCM and VCS. Other scenarios omitted

MCU TS MCU CTMS

here…


• CTS-MAN can now schedule EX and C-Series endpoints registered to UCM or VCS

• TMS can now schedule CTS endpoints registered to UCM (other endpoints registered to VCS)

UC Manager


Internet

or…

SIP

H.323

E20

EX

C-Series

CTS

Movi

E20

C-Series

EX

E20 EX

Movi

Perspective: Telepresence endpoints on UCM and VCS. Other scenarios omitted

CTS-MAN TMS


UC Manager

8.6(1)

TE4.1 and

TC5.0

CTS Angel

Eyes / Indio

TS 7010/8710

2.2

MCU

4.2/4.3

Support for E20, EX

and C-Series

endpoints

BFCP support

32-bit/80-bit

encryption

negotiation

Alpha-numeric URI

routing

enhancements

Telepresence MCU

as ad hoc

conferencing

resource

SIP header

transparency

enhancements

Symmetric payload

type negotiation for

H.323 – SIP

interworking

CDP

UCM native

registration and core

phone features

AAC-LD (LATM)

TIP support

(EX / C-Series)

One Button to Push

(EX / C-Series)

32-bit encryption

support (80-bit

already supported)

360p support

Symmetric payload

type support

H.323 support on

E20 (on VCS only)

Standards-based

H.264 support

AAC-LD (LATM)

360p support

80-bit encryption

support (32-bit

already

supported)

x-cisco-tip and

x-cisco-multiple-

screen

Alpha-numeric

URI dialing (for

Directory and

OBTP calls)

----------Indio----------

BFCP support

TIP support

dTLS encryption

support for CTS

One Button to Push

support

x-cisco-tip and

x-cisco-multiple-

screen

UCM ad hoc

conferencing

support

------------4.3-----------

32-bit encryption

support (80-bit

already supported)

KPML DTMF

RPID and PAI

support

360p support

Symmetric payload

type support

Perspective: Key enhancements related to TTG - VTG integration in CY2011


• E20 added in UCM 8.5(1)

• EX and C-Series added in UCM 8.6(1)

• CTS 1300-47 and 500-32 added in 7.1(5), 8.0(3), 8.5(1) and 8.6(1) (dev pack update)


• You can also use CUWL Standard or Pro licensing for Desktop Video – Essential categories

• TP Single Screen and TP MultiScreen always use CUCL

CTS-3000/3200

CTS-500/1000/1100

TP MultiScreen

TP Single Screen

Desktop Video

Enhanced

Basic

6941 - 6961 7900’s CUPC/

CUCILync/

Jabber

CIPC

EX60/ EX90

8961,

9951/71 8941/45

Essential

6911 6921

E20

CTS-1300 Profile Series Solution

Platforms

HD Video + Mobile / Computing

SD Video + Mobile

Multipurpose/Solution Platforms

Immersive Systems

Cisco Mobile

Basic Voice

Cius

6901 3905


Perspective: E20, EX and C-Series endpoints registered to UC Manager

Unified Communications 8

Documents

Transcript of Unified Communications 8