Understanding the Dynamic Relationshipo Between Internal Controls and Fraud Prevention

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    Annual OAPT Conference -Understanding Internal Control &

    Fraud PreventionOctober 4, 2012

    Presented by: Chad Welty, CPA

    Principal, Government Services

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    Today.

    Five Components of Internal Control

    Fraud Triangle

    Fraud Risk Assessment

    Fraud Statistics

    Fraud Prevention Tips

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    What is the definition of Internal Control?

    Internal Control can be defined as the sum of:

    An accounting procedure or system designed to promote :

    Efficiency and effectiveness

    Assure the implementation of a policy

    Safeguard of assets

    Avoid fraud

    Avoid errors

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    Five components of Internal Control

    Control Environment

    Risk Assessment

    Information and Communication

    Control Activities

    Monitoring

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    Internal Control - Environment

    DefinitionManagements attitudes, awareness, andactions concerning the importance of a control.

    The Environment sets the tone of the entity

    Influences the control consciousness of its people Serves as the foundation for all internal control components,

    providing components, discipline, and structure.

    The best designedpolicies and procedures have little

    hope of being effective without the proper tone at thetop.

    Management must lead by example. Controls are not limited to

    staff.

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    Internal Control Risk Assessment

    DefinitionThe entitys identification and analysis of relevant risksto the achievement of its objectives, forming a basis for determininghow the risk should be managed.

    This is an ongoingprocess. The risks of yesterday, may not be the risksof today or tomorrow.

    Risks must not only be identified, but must be anticipatedso they canbe avoided or mitigated. (analogy installation of lights at a railwaycrossing beforean accident occurs).

    Managements focus on identifying riskshould start with change:

    Change in operating environment

    Change in personnel

    Change in information systems and technology

    New programs or services provided

    Change in structure

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    Internal Control Risk Assessment cont

    Management should also focus on the inherent risks

    Complexity

    Cash receipts

    Third-party beneficiaries

    Prior problems

    Prior unresponsiveness to identified control weaknesses

    Payroll withholdings

    Fake vendors

    Credit/purchase cards

    Central garage/storage locations

    Proper training, ongoing efforts, responsiveness and commitment toongoing assessment will strengthen internal controls to ensure a strongframework.

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    Internal Control Information &Communication

    DefinitionThe identification, capturing, and exchange of information in a form and on atimely basis to enable employees to carry out their responsibilities.

    Management must be able to obtain reliable information to determine and assess riskand communicate polices and other information to those who need it.

    Potential issues effected by information:

    The entitys performance evaluation vs strategy or goal

    Impact on efficiency and effectiveness

    Management decisions on use of resources (financial or human)

    Management can develop the best internal control environment, policies andprocedures, etc., however if not properly communicatedthey may as well not exist.

    Written policies and procedures distributed

    Training programs established

    New hire orientations

    Polices posted on websites for easy access

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    Internal Control Information &Communication cont

    Potential issues facing communicationof information:

    Effectiveness and efficiency in the performance of the duties of employees

    Lack of communication channels available to employees to report suspected

    improprieties

    Untimely information reporting causing reduction in usefulness to makedecisions

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    Control Activities

    Definition The policies and procedures that help ensuremanagement directives are carried out.

    As a result of ongoing risk assessmentand the strategies tocommunicate information, management must develop policies andprocedures to carry out and meet the goals and strategies of the entity.

    Traditionally, control-related policies and procedures related to financeare classified into one of the following categories:

    Authorization

    Properly designed records

    Security/safeguarding of assets and records Segregation of duties

    Periodic reconciliations

    Analytical review

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    Internal Controls - Monitoring

    Definition The process used by those charged with governance(management AND the elected taxing authority) to assess the

    quality of internal control over time.

    The best developed control policies and procedures require changes

    over time as the environment changes. Not only are controls implemented to reduce/eliminate problems, they

    should be designed to alert management of a potential problem.

    Without proper monitoring, these problems could go undetected.

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    Internal ControlsMonitoring cont

    The Roles in monitoringinternal controls

    Who is ultimately responsible for internal control?

    THE GOVERNING BODY!!

    Its the job of the governing board to ensure that management meets all of itsresponsibilities.

    How can this be achieved? Establish an audit committee

    Audit Committee responsibilities may include independent reviews and oversight of:

    Reporting processes

    Internal controls

    Independent auditors

    Who is primarily responsible for internal control?

    MANAGEMENT!!

    Fundamentally a management concern since it uses the tools and techniques in orderto achieve managements objectives

    Whos role is it to validate the success of designed controls and determine operatingeffectiveness.

    YOUR AUDITORS!!

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    Internal Controls Inherent Limitations

    No internal control framework can be perfect.

    Inherent limitations include:

    Management over-ride of controls (policies and procedures)

    Collusion Cost of the control (policy or procedure) should not cost more than the

    benefit it was expected to achieve

    Human judgment can be faulty, human errors and mistakes

    Limitation on segregation of duties based on number of employees

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    Cresseys Fraud Triangle Concept that datesback over half a century. Generally for fraud to occur,three things must be present:

    Opportunity

    RationalizationPressure/Incentive

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Fraud Triangle

    Pressure Financial need that is often unwilling to beshared (addictions, debt, etc.) or that emotions haveimpacted the person (sick child or keeping up with theJoneses)

    OpportunityThe ability to commit a fraudulent activitymust exist (weaknesses in internal control or the abilityto override them)

    RationalizationWhen a person has the ability to

    justify their actions (Im underpaid, Ill pay it back, or thehealth of my child is more important)

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    It Could Happen to You

    Embezzlement of Utility Payments

    Missing Evidence

    IT Equipment and Purchases

    Off-the Books Bank Accounts

    See the AOS website for numerous stories and findings

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    What is Fraud Risk Assessment?

    Proactive approach to mitigating fraud in your

    organization

    Analyzing where fraud can occur in your organization

    Fraud Prevention vs. Fraud Detection

    Prevention = Proactive

    Detection = Reactive

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    Who is Responsible for Risk Assessment

    Governing Body

    Audit or Finance Committee

    Mayor/Administrator

    Finance Director/Treasurer

    Executive Staff

    Everyone throughout the Organization informal lines

    of communication

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    Definition of Fraud

    Intentional perversion of truth in order to induce anotherto part with something of value or to surrender legalright. (Mirriam-Websters online dictionary)

    Association of Certified Fraud Examiners (ACFE)

    Misrepresentation of material facts

    Concealment of material facts

    Bribery

    Conflicts of Interest Theft of money and property

    Breach of Fiduciary Duty

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    Risk Assessment Includes:

    Risk Identification

    Risk Likelihood

    Significance Assessment

    Risk Response

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    Risk Identification

    Risk Identification

    Gathering information from both internal and external sources

    Brainstorming

    Interviews

    Analytical Procedures

    Trend analysis: vendor example

    Where are the inherent risks?

    Cash collection points

    Lack of oversight

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    Risk Identification cont.

    Risk Identification

    Incentives/Pressures

    Budget constraints

    Performance Bonuses

    Opportunities

    Cash collection points

    Segregated accounts

    Access to create vendors

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    Risk Likelihood

    Risk Likelihood

    More interviews

    Historical information

    Analyze vendor listing

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    Risk Response

    Consider cost-benefit

    How will council/management respond

    Increased Training

    Surprise Audits

    Change in Policy and Procedure

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    Types of cases at risk

    4

    9

    18

    12

    25

    15

    10

    27

    19

    33

    50

    0 10 20 30 40 50 60

    Register Disbursements

    Financial Statement Fraud

    Payroll

    Cash on Hand

    Skimming

    Check Tampering

    Larceny

    Non-Cash

    Expense Reimbursements

    Billing

    Corruption

    Government & Public Administration-141 Cases

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Who are the perpetrators?

    17.6%

    37.5%

    41.6%

    16.9%

    41.0%

    42.1%

    0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0%

    Owner/Executive

    Manager

    Employee

    2010

    2012

    Position of Perpetrator-Frequency

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Tenure of Perpetrator

    0.0%

    5.0%

    10.0%

    15.0%

    20.0%

    25.0%

    30.0%

    35.0%

    40.0%

    45.0%

    50.0%

    < 1 Year 1-5 Years 6-10 Years >10 Years

    5.7%

    45.7%

    23.2%25.4%

    5.9%

    41.5%

    27.2%25.3%

    2010

    2012

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Schemes from Perpetrators working in

    Accounting Department

    5.1%

    9.2%

    5.5%

    17.1%

    13.3%

    17.1%

    18.4%

    17.1%

    22.9%

    31.1%

    29.7%

    3.1%

    7.2%

    15.4%

    25.1%

    16.6%

    11.4%

    11.6%

    11.2%

    15.7%

    26.1%

    14.9%

    0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

    Register Disbursements

    Financial Statement Fraud

    Non-Cash

    Corruption

    Expense Reimbursement

    Cash on Hand

    Payroll

    Cash Larceny

    Skimming

    Billing

    Check Tampering

    All Cases

    Accounting

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Schemes from Perpetrators in Executive orUpper Management

    1.3%

    11.6%

    12.5%

    13.8%

    13.8%

    14.3%

    16.1%

    18.3%

    29.9%

    40.6%

    48.7%

    2.5%

    11.9%

    13.8%

    15.1%

    20.8%

    8.2%

    12.6%

    15.7%

    21.4%

    32.7%

    53.5%

    0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0%

    Register Disbursements

    Cash Larceny

    Cash on Hand

    Skimming

    Financial Statement Fraud

    Check Tampering

    Payroll

    Non-Cash

    Expense Reimbursement

    Billing

    Corruption

    2012

    2010

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Behavioral Red Flags Based on Perpetrators

    Position

    8.3%

    11.2%

    11.9%

    30.5%

    32.7%

    16.8%

    23.4%

    27.2%

    25.0%

    37.2%

    26.0%

    24.3%

    21.7%

    23.0%

    39.6%

    0.0% 5.0% 10.0%15.0%20.0%25.0%30.0%35.0%40.0%45.0%

    Wheeler-dealer attitude

    Control issues, unwillingness to share duties

    Unusually close association with vendor

    Financial difficulties

    Living beyond means

    Owner/Executive

    Manager

    Employee

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Behavioral Red Flags

    Behavioral Red Flag Percent of Cases

    Living beyond means 35.6%

    Financial Difficulties 27.1%

    Unusually close associationwith vendor

    19.2%

    Control Issues,

    Unwillingness to Share

    Duties

    18.2%

    Divorce/Family Problems 14.8%

    Wheeler-Dealer Attitude 14.8%

    Irritability, Suspiciousness or

    Defensiveness

    12.6%

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Behavioral Red Flags

    Behavioral Red Flag Percent of Cases

    Addiction problems 8.4%

    Past-employment-relatedproblems 8.1%

    Complained about

    inadequate pay

    7.9%

    Refusal to Take Vacations 6.5%

    Excessive Pressure fromWithin Organization

    6.5%

    Past Legal Problems 5.3%

    Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse

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    Billing Schemes

    False invoicing through a shell company

    Personal purchases with government funds

    False invoicing through an established vendor

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    False Invoicing

    Fake invoice no service or product exchange

    www.customreceipt.com

    http://www.customreceipt.com/http://www.customreceipt.com/
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    Fake invoices many times lack information

    Street address PO box only

    Phone number

    Good description

    Logo

    Packing slip for products purchased

    Shipping destination for products

    Invoice numbers are sequential

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    Vendor Files

    What needs done to vendors files

    Clean vendor file annually

    Vendor approval process

    Training

    Google new vendor requests

    IT controls limiting access

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    Employee Expense Reimbursements Whatto look for:

    Lack of invoice

    Fake invoices

    Lack of detail on invoices

    Wrong mileage

    False mileage

    Personal expenses

    Alcohol

    Per diems with no detailed receipts required

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    Effective Fraud Deterrents

    Written Fraud Policy

    Policy sets expectations

    Zero Tolerance

    Review and sign-off by each employee for personnel file

    Include Reporting Process

    Whistleblower Protection

    Issues addressed consistently and timely

    Ethics Policy, Conflict of Interest PolicyTraining

    Continuous Risk Assessment

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    Steps to Reduce Fraud Risk

    Fraud risk analysis performed

    Educate

    Tone at the Top

    Conflict Disclosures (Council and Management)

    Establish whistle-blower hotlines

    Rotation of job duties

    Zero tolerance

    Background checks for new hiresdont hire crooks

    Keep eyes and ears open regarding employee behavior

    Discuss concerns with auditors

    Establish effective Internal Audit division

    Use of Data Mining Software

    Surprise audits

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    Highlights

    Understand the Five Components of Internal Control

    Everyone is responsible for effective and efficient control

    development and/or application

    Train your Team(s)Ongoing evaluation of controls and fraud risk

    assessment

    Fraud Statistics

    Fraud Prevention tips

    Trust is never a control!

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    Annual OAPT Conference -Understanding Internal Controls & Fraud

    PreventionOctober 4, 2012

    QUESTIONS???