Understanding Each Other - Ladder of Inference + Yes and... Thinking
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Transcript of Understanding Each Other - Ladder of Inference + Yes and... Thinking
Understanding Each Other
…and building on each other’s ideas…
Exercise TimeGame
Instructions• Separate into 3 teams• Elect a leader• Leader gets a goal & shares
w/team (visual sharing only)• 1st team to arrange all chairs
to meet goal w/in 2 min wins!
NO TALKING!Accredited
to Chris Sims
Debrief
Exercise
• I’m going to present an image of people in rush hour in NYC; I’ll have an arrow pointing to one person.
• I want you to write down the following:– Is this morning or afternoon rush? What gave you the clue?– What type of work do you think that person does & why
you thought that?– What do you think that person is thinking?– If you were given $1000 to help that person in some way
other than giving it directly to them, how would you go about doing it? Why did you select this choice?
Exercise (Again)
• I’m going to again present the same image of people in rush hour in NYC; I’ll have an arrow pointing to a different person.
• I want you to write down the following:– What type of work do you think that person does &
why you thought that?– What do you think that person is thinking?– If you were given $1000 to help that person in some
way other than giving it directly to them, how would you go about doing it? Why did you select this choice?
Next Step
• For both your responses, categorize what your answers were into the following:
What was factual?(What could I actually see…)
What did I infer?(What did I believe may be occurring…)
Why did I think that?(Any prior event that to led my thinking…)
Ladder of Inference
Event
How To Find Common Ground When Engineers Don’t Like Features – Teresa Torres, Jan 2013
The Event Of Conversation
The Event Of Conversation
The Event Of Conversation
The Event Of Conversation
How do we
ourbeliefs
from getting
prevent
in the way?
a shared visionCo-create
assumptionsVoluntarily make
explicit
“Yes and…”Utilize thinking
Let’s Learn the Basics of Improv
Yes BUT --- • Split into pairs• Pick a person to start…• For the next 3 minutes - • That person will say something they want to do– The other person is to contradict them and propose
something else– ALWAYS start the sentence with “Yes, but…”– (even better if you say “we should do” in this counter-
proposal)
Take 1
Thanks to Mike Sutton for my learning of this
Let’s Learn the Basics of Improv
Yes AND --- • Same pairs• Other person to start…• For the next 3 minutes - • That person will say something they want to do– The other person is to add to it and propose
something additional– ALWAYS start the sentence with “Yes, and…”– (even better if you say “we can do” in this addition)
Take 2
Thanks to Mike Sutton for my learning of this
Debrief
• So how did you feel with the “Yes, but…”?• Any different with “Yes and…”?
• Did you see any change in your thinking when moving to “Yes and…”?
CoreValues
Accredited to Michael Sahota & Olaf Lewitz
Manifesto for Agile Software Development
We are uncovering better ways of developingsoftware by doing it and helping others do it.Through this work we have come to value:
Individuals and interactions over processes and toolsWorking software over
comprehensive documentationCustomer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items onthe right, we value the items on the left more.
Select Team Core Values• Select Personal Core Values
– Use Page of Core Values (feel free to add additional ones)– Select 5 that you feel you care about the most; that you feel you
exhibit; write each one on a sticky– Rank these in order of importance to you– Take the top 3 and post on the wall
• Since the Team’s Identity& Values are the Sum of the Set of It’s People– Affinity analysis to cluster the top 4-6 across everyone– First of 5 for commitment to these
• Generate value statements from these (time permitting)
Establish Working Agreements
• Write behaviors & actions that are important to you for good working relationships, be specific
• Keep in mind the team’s core values and what will help the team avoid problems
• Confirmation/refinement that these will work