UNDERSTANDING COMMUNITY-BASED EXPERIENTIAL LEARNING FROM THE AGENCY’S PERSPECTIVE LAURA LITTLEPAGE...
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UNDERSTANDING COMMUNITY-BASED EXPERIENTIAL LEARNING FROM THE AGENCY’S PERSPECTIVE
LAURA LITTLEPAGEBETH GAZLEYTERESA A. BENNETT
INDIANA UNIVERSITY
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State of the research
Little written on role of the community organization as host, teacher, and mentor to students.
Imperial, Perry, & Katula (2007) identified five of 107 SL studies that examined community outcomes.
However, experiential learning in a community setting is more than a form of student learning: Not only a pedagogical tool, but also… An important public policy tool used to promote
student community awareness and civic engagement. A form of volunteerism used by community agencies to
build staff capacity.
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Gaps in Research
Challenges (versus benefits) of service learning
Impact on host agencies ASSUMPTION:
REALITY:
“Win-win” situationMcIntyre, Webb & Hite, Marketing Education Review, 2005
“Working with service learners has the potential to be more painful and more beneficial than working with [other] volunteers” Barry Lessow, CEO, Monroe County United Way
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Methodology
Survey developed from focus groups and case studies
Peer reviewed and pre-tested Administered to nonprofits in Marion County
(Indianapolis) and Monroe County (Bloomington)
Two phases: phone screener and web survey
Screened for those who involve students Over 50% response rates Caveats
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Who is involving students?
Of all nonprofits, 2/3 have worked with students in some capacity
Mutual benefit organizations much less likely to work with students (less than half)
Human services and health organizations much more likely (over 80%)
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Why don’t you work with students? Exclusive to members / mission
(34.2%) Have never been approached
(26.3%) No need for college students / not a
great fit (16.5%)
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Academic Departments Working with Nonprofits Public Affairs & Policy (including public & nonprofit
management) 26.4% Liberal Arts (including languages, humanities, natural sciences)
24.0% Other 23.6% Business, Marketing, Tourism, related fields 22.4% Medical and Health Professions 18.3% Education17.5% Journalism and Communication17.1% Science, Technology, Computer Science, Engineering11.8% Fine and Performing Arts11.8% Physical Recreation and Education8.9% Agriculture, Cooperative Extension Services2.0%
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Colleges and Universities Nonprofits Have Worked With IU Bloomington 94.9% (Monroe County) 28.8% (Marion
County) Ivy Tech 46.8% 20.2% IUPUI 10.1% 54.0% Purdue University 8.9% 20.2% Ball State 5.1% 20.2% CTS 5.1% 4.3% Univ. of Indianapolis 5.1% 28.2% Vincennes University 3.8% 1.8% Butler University 2.5% 31.3% Marian College 1.3% 11.7% Martin University 0.0% 7.4% Other 7.6% 31.9%
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What are students doing?
General program volunteers--67% of all NPOs reporting
Interns--55% Involved through a service learning
class--34%
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What are service-learners doing?
44% of nonprofits said that service-learners are often or always providing direct service
31% -- projects for the agency 33% -- projects related to the
student’s coursework
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How are service learners managed?
Some weak parallels between service-learner management and common management practices for community volunteers:
Agency keeps a record of volunteer hours: 43% for service-learners compared to 73% for community volunteers
Screening, training, orientation or other intake process to place student: 35% vs. 79%
Final report or reflection: 34% vs. 26% Student recognized at volunteer event: 37%
vs. 91% Job description: 27% vs. 72%
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What are organizational attitudes about student volunteers? 88% feel to some or a great extent that
their staff is eager to work with students 82% -- student work is as good as the
work that other volunteers provide 70% -- their agency’s mission supports
student civic engagement 51% -- teaching students about my field
is part of my job 42% don’t feel to some or a great extent
that when it comes to involving student volunteers, the college schedule can pose problems for my agency
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Organizational attitudes about working with service-learners
43%
37%
59%
36%
46%
34%
38%
12%
7%
29%
10%
8%
6%
21%
0% 20% 40% 60% 80% 100%
I feel informed about the goals of a college course before students begin
I discuss with faculty my agency’s needs before students begin
I understand what service-learning is
I communicate with supervising faculty during project
Faculty supervising projects are knowledgeable about my
organization
My board of directors understands what service-learning is
Managing service-learners requires the same effort as managing other
volunteers
Agree
Strongly Agree
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How involved are they with the class?
47 percent have never been asked to attend a class presentation of the results of the project
42 percent have never been asked to attend the class as a guest speaker or visitor
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Nonprofits indicated that the following are essential to the success of campus partnerships:
Clear and ongoing communication between agency, students and faculty-- 39%
Faculty and students understand the agency’s mission-- 32%
A match of student skills to agency needs-- 30%
Training and orientation of student volunteers-- 29%
Agencies understand the goals of service-learning-- 27%
The ability to choose the students we work with--26%
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What actions might improve their experience?
The item ranked number one was: More faculty involvement, such as joint
curriculum planning, face-to-face pre-semester meetings and orientations for professors and all community partners
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Ability to take on more student volunteers
When asked to what extent can their agency take on more volunteers: 32% said they can take on more
community volunteers to a great extent
28 % said they can take on more service-learners to a great extent
26% said they can take on more interns to a great extent
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What is the impact of all student involvement?
72% reported that student volunteers of all kinds have increased their agency’s visibility in the community
67% -- student volunteers have continued to volunteer after their volunteer commitment
66% -- improved client services
64% -- increased their agency’s visibility on campus
61% -- helped build campus-community relationships
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Conclusion
Nonprofits feel that working with students has an impact, but it does create work for them and relationships between campus and community could be improved.
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THANK YOU!
Questions?