Understanding BPM From Business Angle _ SCN
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5/10/2015 UnderstandingBPMfromBusinessangle|SCN
http://scn.sap.com/community/itmanagement/alm/solutionmanager/blog/2015/05/08/understandingbpmfrombusinessangle 1/2
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RecentlyIwasindiscussionwithprospectivecustomer,theyarehavingaveryvastlandscapeandhavemanyinterfacesacrosssystems,theyarelookingforsustainableapplicationsupport,IwasexplainthecomponentsofSolManandhowBusinessProcessoperationswillhelpsthemintheirdaytodaybusiness.TheyhaveaskedmebelowquestionsduringthediscussionandIfeltthattheyareveryimportantfromabusinessangelandthisshouldbeknowntoeveryonehenceIhavedecidedtowritethisblog.DoweneedtoimplementBusinessprocessMonitoringisitvaluetheinvestment?ImplementingBPMwillhelpinprotectingyourinitialinvestmentbystabilizingyoursystemfaster.Ifyoursystemsarenotstableandyouseedisturbanceinyourregularprocessbecauseoffailuresininterfacesand/orbackgroundprocessesindicatesthatBPMhastobesetup.Thisismorerelevantforsolutionswhicharejustliveorwhicharestillevolving.CanwesetupBusinessProcessImprovementalongwithMonitoring?Whenthebusinessprocessarestableyoucanlookforbusinessprocessimprovement,thesearebasicallylongprocesseddocumentsbasedontheplanneddatebutarestillopene.g.opensalesordersoflastyear.Thesedeviationsarecausedby:1.Wrongconfiguration2.Poormasterdatamaintenance3.UsertraininggapIngeneralmostoftheSAPcustomerswillhaveitdifficulttoactivatetheapplicationspecificpartofbusinessprocessmonitoringdirectlywithsensiblethresholdvaluesbecauseofabovedeviations.SoitssuggestedtofirstsetupBusinessProcessParalyticsfortheseandclearthebacklogs,lateronmovetoregularmonitoringforthesetohaveacontrolonbacklogs.ThesecanbemonitoredusingapplicationspecificmonitorswhicharepartofBPM.WhentoimplementBPA?BPAisanenhancementtoBPM.Whenyourbusinessprocessesarestableandyouwantmostofinitialinvestment&achieveoptimum.BPAisusedtoimprovethebusinessprocessefficiency,wecansetupabusinessKPIandmeasureitusingBPA.IfyourarenotabletomeetbusinessKPIsorwanttoimproveleadtimeofyourprocesse.g.completeOTCcyclein4hours.AlltheseKPIscanbesetandmonitoredinBPA.BPAwillcollectapplicationspecificdataandstoresininfocubesofSolManforanalysis.Whendoweneedtosetupcrossdatabasecomparison?IfyoursolutionisspreadacrossmultiplesystemsbeitSAPornonSAPandthedataexchangetakesplaceacrosssystems,thenweneedachecktoensuredataconsistency.Interfacemonitoringisalreadycheckingforfailuressoagainwhyineedonemorelevelofcheck?Interfacemonitoringwillalsodothesameactivitybutonlyforthegiventimeframe.Dataconsistencymanagementshouldbesetupasanadditionalsafetynettodiscoverinconsistenciesthathaveoccurredduetoothercauseslikeupdatetermination,ABAPdumpduringupdateetc.
Hopethiswillbeusefulandwilladdsomeknowledgetoreaders.
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UnderstandingBPMfromBusinessanglePostedbyRayapudiPraveeninSAPSolutionManageronMay8,20151:26:35PM
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5/10/2015 UnderstandingBPMfromBusinessangle|SCN
http://scn.sap.com/community/itmanagement/alm/solutionmanager/blog/2015/05/08/understandingbpmfrombusinessangle 2/2
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