UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

16
INCREASE SALES! BY UNDERSTANDING YOUR BUYER’S JOURNEY el-castillo - https://www.flickr.com/photos/7972895@N02

Transcript of UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Page 1: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

INCREASE SALES!BY UNDERSTANDING YOUR BUYER’S JOURNEY

cc: rafael-castillo - https://www.flickr.com/photos/7972895@N02

Page 2: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

This process a buyer goes through from needing

something and ultimately making the purchase is called

the “Buyer’s Journey”

cc: danielfoster437 - https://www.flickr.com/photos/17423713@N03

Page 3: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Let us take the case of a traveller wanting to take amazing photos during

his/her travels and the need for a good digital camera

cc: citirecruitment - https://www.flickr.com/photos/125303894@N06

Page 4: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

cc: Werner Kunz - https://www.flickr.com/photos/35375520@N07

To go from realizing this NEED to making a purchase is called

The Buyers Journey

Page 5: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

STAGE #1: THE AWARENESS STAGE

cc: lanuiop - https://www.flickr.com/photos/21253420@N00

Page 6: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Realize and express symptoms of a potential problem or

opportunity.

“I Need a handy but high quality camera for travel adventures.”

cc: Garrett Gill - https://www.flickr.com/photos/45952082@N03

Page 7: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

During the awareness stage, buyers usually read editorial

content (blogs, articles), educational content (blogs), e-guides and ebooks, expert

content and white papers

cc: sean dreilinger - https://www.flickr.com/photos/43927576@N00

Page 8: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

STAGE #2:THE CONSIDERATION STAGE

cc: @boetter - https://www.flickr.com/photos/47854931@N00

Page 9: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Research and understand all of the available approaches/methods

to solving their defined problem or opportunity

“There are many different point and shoot cameras that will suit

my needs.”cc: stevelyon - https://www.flickr.com/photos/15779944@N00

Page 10: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

STAGE #3:THE DECISION STAGE

cc: Peter Ras - https://www.flickr.com/photos/48395185@N03

Page 11: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Research support documents, data, benchmarks or endorsements to

make or recommend a final decision

“I start comparing cameras in similar categories with different

brands such as Canon, Sony, Lumix, Olympus and so on…”

cc: Daniel Y. Go - https://www.flickr.com/photos/84172943@N00

Page 12: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Hopefully, by now you appreciate the importance of the buyer's journey and how it helps you

generate content that is appropriate to the each stage

and how it fits the psychology of the buyer in that stage

cc: moriza - https://www.flickr.com/photos/44373968@N00

Page 13: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Remember, Brand Immersion Marketing is all about the pull of inbound marketing and not

about the push and interruption of the traditional marketing

methods

cc: Robert S. Donovan - https://www.flickr.com/photos/10687935@N04

Page 14: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Want to learn more?

cc: mederndepe - https://www.flickr.com/photos/36540413@N08

Page 15: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!

Click here

cc: kaizen.nguyễn - https://www.flickr.com/photos/88728129@N08

Page 16: UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!