UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!
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Transcript of UNDERSTAND YOUR BUYER’S JOURNEY TO INCREASE SALES!
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INCREASE SALES!BY UNDERSTANDING YOUR BUYER’S JOURNEY
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This process a buyer goes through from needing
something and ultimately making the purchase is called
the “Buyer’s Journey”
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Let us take the case of a traveller wanting to take amazing photos during
his/her travels and the need for a good digital camera
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cc: Werner Kunz - https://www.flickr.com/photos/35375520@N07
To go from realizing this NEED to making a purchase is called
The Buyers Journey
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STAGE #1: THE AWARENESS STAGE
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Realize and express symptoms of a potential problem or
opportunity.
“I Need a handy but high quality camera for travel adventures.”
cc: Garrett Gill - https://www.flickr.com/photos/45952082@N03
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During the awareness stage, buyers usually read editorial
content (blogs, articles), educational content (blogs), e-guides and ebooks, expert
content and white papers
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STAGE #2:THE CONSIDERATION STAGE
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Research and understand all of the available approaches/methods
to solving their defined problem or opportunity
“There are many different point and shoot cameras that will suit
my needs.”cc: stevelyon - https://www.flickr.com/photos/15779944@N00
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STAGE #3:THE DECISION STAGE
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Research support documents, data, benchmarks or endorsements to
make or recommend a final decision
“I start comparing cameras in similar categories with different
brands such as Canon, Sony, Lumix, Olympus and so on…”
cc: Daniel Y. Go - https://www.flickr.com/photos/84172943@N00
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Hopefully, by now you appreciate the importance of the buyer's journey and how it helps you
generate content that is appropriate to the each stage
and how it fits the psychology of the buyer in that stage
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Remember, Brand Immersion Marketing is all about the pull of inbound marketing and not
about the push and interruption of the traditional marketing
methods
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Want to learn more?
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Click here
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