Under the Knife: Plastic Surgery for Classic Software
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Transcript of Under the Knife: Plastic Surgery for Classic Software
Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=230 Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
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Jessamyn Miller
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Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=230 Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
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Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=230 Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
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Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=230 Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
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GoToMeeting Windows
Before After
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A real tweet
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GoToMeeting Mac July 2015
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Windows Mac
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Windows Mac
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Windows Mac
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Windows Mac
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Mac + Windows = baby
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Timeline
• July to October 2015
• Engineering ships by Oct. 30
• Customers receive Nov. 15
Ship it!
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Project charter
• Mission • Scope • Epic
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Mission
For ___the ___ is ___ that unlike ___will ___.
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Mission“For Mac users who feel ignored and/ or are using Windows Refresh the Modern Mac version is an improvement of updated interface that unlike the current Mac experience will help drive sales, increase active use and improve customer satisfaction.”
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Set project scope
Everything we want to do
What we can handle
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Everything we wanted to do• Auto-layout (faster
localization and easier de-coupling)
• Communications plan for Mac upgrade to Refresh
• Communications plan for Mac 10.7 deprecation
• Discontinue support for Mac 10.7 (advocate to upgrade to higher build or offer instant join)
• Join flow changes for mac 10.6-7 to host in browser (to allow deprecated users to continue to organize meetings)
• SPIKE to investigate if 10.7 users can use the same build
• Support Mac 10.11 El Capitan
• Control panel changes for G2MWT:
• New colors to match rest of look and feel
• New images to match rest of look and feel
• Add Sightboard support • Add Mac outlook plugin
install links (once integration team builds plugin)
• support Retina display • Deprecate OS 10.8
• Re-size panels • Dragging out panels • Add drawing tools • Active speaker
experience LITE • Dialogs and tips • Recording manager • Pre-session UI • Audience view • Video sharing • Windows reskin for
G2WT
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IN
Colors Icons Buttons Tech debt
OUT
Text changes Layout changes New features
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Make yourself say
“This project will be successful when…”
“This project will successful without…”
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Our epic in JIRA
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Assets
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from Mac assets wiki
filename old assetold size
new assetnew size
descriptionnew asset @2xnew size @2x
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old new
new@2x
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Before After
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Before After
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After
Before
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Text
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9pt
10pt
11pt
12pt
Before
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12 pt system font
10.9 Mavericks Lucida Grande
10.10 Yosemite Helvetica Neue
10.11 El Capitan SF UI Text
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12pt
11pt
12pt
12pt
After
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Before
After
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Before
After
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Before
After
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Color
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Colors sampled from GoToMeeting Windows desktop
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Restricted palette • Background colors
• Neutral colors
• Action colors
• Normal/hover/press pattern
• Borders
• Text colors
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feather weight
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dark ’n stormy
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lady grey
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Orangina
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July 24
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July 28
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August 20
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August 25
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August 28
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September 14 FINAL
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yes no
Disabled state
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yes no
Background
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yes no
Screensharing icon
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Button size
yes no
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“do no harm”
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Current New
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Current New
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Current New
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Current New
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Current New
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Current New
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Current New
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style guide
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Classic Mockup Release
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Grab Tab
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Screensharing
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Attendees
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Audio
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Webcams
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Chat
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Before
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After
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Jun-16
Jul-16
Aug-16
Sep-16
Oct-16
Nov-16
Dec-16
Jan-17
Feb-17
Mar-17
Apr-17
May-17
NPS
Customer satisfactionNew look and feel
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Customer comments I liked the new interface looks!
I like the new interface (on Mac).
Good interface, I have a lot of experience with the platform
I like the UI improvements to the meeting control panel on Mac.
Very easy to use and interface is clean.
Flawless interface
Nice improvements since I used it last year
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You can do this
• Define a mission and set a scope
• Update images
• Update colors
• Clean up text