Under Construction: Developing Employability Plans that Work!
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Transcript of Under Construction: Developing Employability Plans that Work!
Under Construction: Developing Employability Plans that Work!
Presented by Danielle McNeil
D.E.C.I.D.E
Objectives
Define terms relative to the employability development process
Review the EDP template
Questions and Answers
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Employability Development Plan
A plan developed jointly with a customer
Describes short and long range goals
Documents actions to be taken to achieve the outlined goals
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Employability Development Plan
Recognized as an intensive service, but is appropriate for all customers Requires additional time to complete Document the service with code 205
Requires a comprehensive assessment of the customer prior to development
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D.E.C.I.D.E.
DiscussEvaluateConsultIdentifyDevelopExecute
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Discuss
Provide the customer with an orientation and overview One-Stop Career Center Services Explain the EDP process and
components Sell the advantages of completing
the EDP Customer has to buy in to the idea that
this will benefit them
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Discuss
Introduce each step of the process Discuss the use of assessment tools to
aid in the plan development Gauge the customer’s expectations
Gather information about the person in their environment
Discuss the commitment the customer must have to make the plan work
Evaluate - Person in Environment
Coping with loss of employment
Domestic Violence
Food and Clothing Needs
Training Needs
View the individual and his or her environment as a dynamic, interactive system , in which each component simultaneously affects and is affected by the other (Hare, 2004).
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Evaluate
Must evaluate each customer to determine what services and needs they have
Formal assessments will assist with identifying workplace readiness or other deficiencies
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Evaluate
Provide a formal/standardized assessment:
CHOICES TABE WorkKeys Interest Profiler My Next Move Other ____
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Consult Perform a follow up interview to
discuss the findings of the evaluation Review and provide an analysis of the
assessment results with the customer Research and include labor market
information for current and projected opportunities
Seek additional information and feedback from the customer
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Challenges:• Employment• Child Care• Transportation• Financial• Lack of References• Housing• Ex-Offender
Strengths:• Public Speaking• Proficiency with the Microsoft Office Suite (Excel, PowerPoint)• Time Management
Identify
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Services that may be needed:• Job Development• Counseling• Referral to WIA• Referral to Supportive Services
Educational Goals• Current• Future
Employment Goals• Ultimate• Interim• Immediate
Identify
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Develop
Bring out the capabilities or possibilities; Bring to a more advanced or effective
state; To bring into being or activity; generate;
evolve To make available or usable
Retrieved from http://www.merriam-webster.com
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Develop
List further action(s) that must be completed to achieve established goals
First step(s) should be realistic and relatively easy for the customer to achieve For example: buy an alarm clock, track
daily spending for one week, etc.
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Develop Indicate which party is responsible
for each action(s) Specifically indicate target dates,
times, locations, etc. of contacts Do not use this section to
summarize the customer’s visit All further actions should list things to
do in the future
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Execute Schedule One-Stop services in EFM
as appropriate Get the customer registered for
workshops This may help create a sense of
obligation and accountability to be an active participant in the process
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Execute Follow-up is essential to the success of
your customer Schedule a subsequent follow up appointment
upon completion of the EDP while the customer is on-site
These appointments may start off as bi-weekly meetings (Recommended, not required)
Follow-up appointments may taper as the customer makes progress and begins successfully meeting their goals and becomes more comfortable with the process
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Documentation Maintenance
EDPs must be maintained for five years This may be a scanned copy, hard copy or
electronically in EFM Each customer and One-Stop staff must
sign and date the EDP Provide a copy to the customer
Record service code 205*** Develop Service Strategies If performed in EFM, the service code is
automatically applied to the activity plan
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Employability Plan Examples
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EDP Examples
The following slides will provide a few customer scenarios and examples of how an EDP should be constructed.
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ScenarioEmily Bryer is a single mother of one. She was recently dislocated from her job as a Customer Service Representative. Emily moved in with a friend, but has been given a time limit of four months to find housing. Emily has limited savings and needs to find work immediately. Her previous job provided child care at a minimal cost. She was attending the local community college, but had to stop for a short while due to other obligations.
Emily Bryer
596489621
965-895-8541
Brandon McCall11/26/2011
Six years of customer service experienceProficient use of QuickBooks, Microsoft
Office Suite; Public Speaking
x
XXX Consumer Credit Counseling
Certified Public Accountant
Teller or BookkeeperCustomer Service Representative, Receptionist, Bookkeeper
Ultimate - Bachelors degree in Accounting
Short-term – Complete A.A.
Interview at Bank of America, 212 SW Georgia Street, Wednesday November30 at 9:30a.m. with Chuck Wolfe
Complete FAFSA application at www.fafsa.ed.gov on January 2, 2012
Consumer Credit Counseling appointment Monday December 15 at 10a.m. with Donna Blake
Bring completed budget sheet and a copy of your most recent bank statements and bills to the financial management workshop on December 28 at 1:30p.m.
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ScenarioCalvin Waiters has not completed his high school education. He has not been employed for more than three months at a time and has only worked lower end jobs. Calvin states that he has a savings that allows him to live comfortably, but would like to work so that he does not have to spend all of his savings. Calvin works well with others and is a fantastic builder by trade. He is interested in getting his GED and ultimately owning a construction company.
Calvin Waiters
5698
941-859-6487
Teresa Sims10/15/2011
Manual labor; builds and assembles wellInterpersonal skills, works well with
others
xXXXX
Construction Business Owner
Construction Project Manager
Entry-level construction worker
Complete GED classes and obtain a diploma
Register at Pine Trail Community College and
obtain an Associates degree
Appointment with the Adult Education Recruiter on October 23 at 9:00a.m. to discuss self-paced classes or register for on-site GED classes
Visit www.volunteermanatee.org by November 10, 2011 to find one volunteer activity to participate in to build references and skills; Register for the activity by November 15, 2011Take the GED test by November 30, 2011;
Scheduled to attend a Soft skills workshop on December 5, 2011 at 2:30pm
NOTE: Call Teresa at 941-747-5698 to schedule follow-up appointments every two weeks beginning on October 29, 2011
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Additional Sheet – Waiters 5698
Further Actions: Teresa Sims, Career Counselor, will
perform a job development attempt with Morgan Construction on December 15, 2011 on behalf of Mr. Waiters
Complete FAFSA application at www.fafsa.ed.gov on January 2, 2012
Achieve
Complete
Excel Discuss your
customer’s options
Provide an assessment of their needs, strengths, weaknesses and challenges
Set realistic and tangible goals
Develop an EDP that incorporates information from the assessment
List this information on the EDP in a clear manner
Complete the further action plan with specific steps outlining what the customer needs to do
Follow through with any obligations or tasks that you have committed to
Encourage the customer once they have achieved small milestones
Edit goals along the way
Follow up with your customer until they have achieved excellence
Help Your Customer A.C.E. their next Job
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More Information
Danielle McNeilWagner-Peyser Program
Phone: 850-245-7498E-mail: [email protected]