Preparation Is

Everything

Regulatory visits will alwaysbe a stressful time for manyfinancial institutions, but goodpreparation can make the

CEI ComplianceExecutive Coachingfor Regulatory visits

We provide an opportunity forexecutives and other senior

staff to practice responses in asafe environment with specificexpert coaching and practical

feedback.

Turn Here for more details

CEI Executive C

oachingfor R

egulatoryvisits

Under the powers vested by FSMA, the FSA may visit not only the firm itself, but also

its advisers, clients, counterparties and companies to which it has outsourced any of

its functions. This is an essential training session if you're involved in Compliance or

Risk Management. It also provides an essential insight for any senior managers who

may be interviewed as part of the visit.

CEI Executive Coaching for FSA Visits provides an opportunity for executives and

other senior managers to practice responses in a safe environment with expert

coaching and feedback. The FSA approach invariably begins with a one to one

interview with the executives undertaking significant influence functions. The

FSA’s objective is to obtain reassurance that the firm has, or will have, in place the

systems and controls that will enable it to comply.

We also create a tailored bank of questions that the FSA is likely to ask based upon

our intelligence from the market and the FSA's own information. Areas of interest in

the initial interviews are likely to be:

● Risks and risk controls

● Strategy

● Corporate Governance

● Structures and organisation

● Compliance culture

● Managing the competence

of direct reports

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CEI Project Plan!

YOUR Success!

The FSA’s objective is to obtain

reassurance that the firm has, or

will reasonably have, in place the

systems and controls that will

enable it to comply with the

regulatory requirements.

To book your Board and ExecutiveCoaching for Regulatory visits or forfurther information please contact

us now... 0800 68 99 689

This Two-Stage Workshop is designed to enable Boards, senior executives and managers to:

● Gain insight into the purpose and design of the FSA’s supervision approach

● Practice responding to questions likely to be put by the FSA on an ARROW visit

● Experience the style and format of an FSA interview

● Create standard briefing documents for the firm

● Receive constructive and expert coaching to improve presentation of information

What we will cover

Basic elements

● Introduction to the FSA – who, what, and why● Senior Management Systems and Controls● Approved Persons regime● ARROW visit – best approach and practice

Intermediate elements

● ARROW visit – dealing with the interviews● Operational risk● Managing regulatory change

Advanced elements

● Treating Customers Fairly● Ethics● Conflicts of interest● Outsourcing● Financial crime● Enforcement

What to Prepare

Try to ensure that the visitors have a separate room or office to use (possibly even hire one in adjacent office

block or serviced office centre) but use of telephones and other office equipment (even PCs so they can log into

your system). It may be prudent to clarify these requirements beforehand.

Collate all your documentation as soon as possible. Provide copies (paper or electronic) of your approved

financial promotions log, point of sale (POS) documentation, any product provider POS that you may have over

branded.

Ensure access to your hard copies of financial promotions materials and electronic access for soft copies.

SPECIAL NOTE: If you are not able to provide a desktop unit for access to your files, DO NOT expect the FSA staff

to use a USB pen drive/USB stick from you inserted into their machines: provide them with a laptop to view

anything held on storage devices. Viruses are commonplace.

Make sure your complaints log is up to date

Ensure you have a comprehensive risk analysis and risk register available, with documented evidence of actions

taken for each issue.

Policies and procedures should be up to date and evidence of these revisions recorded adequately.

Breach register and FSA contact log needs to be accurate and updated.

Your Compliance Manual needs to be up to date and reflect the current business model and practices. If you

need a consolidated and practical manual go to http://cei-compliance-limited.co.uk and follow the links

Evidence of money laundering and compliance manual understanding from all staff? Annual testing and

attestations (especially from Approved Persons) goes a long way with regulatory inspectors.

Compliance Monitoring Plan - updated and accurate. What has been reviewed/revised and if not, why not.

And all this is just the start .......

Don’t Panic if you are

informed of a visit just callCEI on 0800 68 99 689

(C) CEI Compliance Limited 2012. All Rights Reserved