UK Enterprise tech priorities Q3 2012

UK Enterprise Investment MonitorPriorities 2012

Q3 Update

Survey background

Respondent Interviews:

Senior IT decision makers in UK Commercial Enterprises (with more than 1000 employees)

100 interviews conducted per quarter

Questions:

1. Which of the following technologies are on your organisations IT agenda for the next 12-months, and in which quarter..?

2. Is this a new investment or an extension of what is already there..?

Widest expenditure

• Operational IT (security, network, data management) continues to attract investment from 2/3rds – 4/5ths of enterprises. (slide ref: 9)

• Virtualisation of server, storage and desktop continue apace with more than 4 in 5 enterprises continuing to invest in Q3. (slide ref: 15)

• Having optimised their websites for mobile and investing in apps for customers, the next phase in mobility for a growing number is the monetisation of mobile (slide ref: 18)

• The clamour for flexible working sees many organisations continuing to put in place the necessary structure to support this work approach (slide ref: 22)

• Growth in real time analytics by “first time” investors is matched in Q2 and Q3 (slide ref: 26)

Headline findings

Fastest growing technologies

• Private Cloud. Whilst investment appears to have dropped off in Q3, for two quarters, more than 40% of investments will be by new adopters. (slide ref: 9)

• Customer mobility, especially mobile payments. For three quarters, over 50% of investments will be by new adopters. (slide ref: 18)

• Flexible working, especially the provision of tablets and mobile apps for workers, where around half to two-thirds of investments will be by new adopters. (slide ref: 22)

• From a lower base, new technologies such as 3D printing and context-aware computing continue to see 50%+of investment by new adopters. (slide ref: 27)

Headline findings

Section One: Operational Technologies – Planned Investment

Which of these operational technologies are on your organisation's IT agenda for the next 12 months?

Figure 1: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1, Q2 and Q3 of 2012

Total planning to invest% of those planning to invest where it is a first

time investment

Explanation of slide content

Private cloud computing

Management of 'big data'

Network capacity

Improving security

55%

62%

67%

70%

67%

72%

89%

85%

82%

97%

88%

86%

29%

44%

43%

Q1 result

Q2 result

Q3 result

The technologies in this section




time investment

% of enterprises investing in a 12-month timeframe




Network capacity

Improving security

55%

62%

67%

70%

67%

72%

89%

85%

82%

97%

88%

86%

29%

44%

43%

Q1 result

Q2 result

Q3 result




time investment

Q1 result

Q2 result

% that are new adopters




Network capacity

Improving security

55%

62%

67%

70%

67%

72%

89%

85%

82%

97%

88%

86%

29%

44%

43%

Q1 result

Q2 result

Q3 result



Network capacity

Improving security

55%

62%

67%

70%

67%

72%

89%

85%

82%

97%

88%

86%

29%

44%

43%




time investment

Q1 result

Q2 result

These areas continue to attract investment from the great majority of UK enterprises. Naturally none was a new adopter.

Is the slowdown in first time Private Cloud investment during Q3 a sign of maturity..?

Q1 result

Q2 result

Q3 result

Figure 2: When will this investment take place? Q1 vs Q2 vs Q3 2012:


% planning to invest in the quarter when they were

surveyed

Q1 result Q2 result Q3 result

Companies investing in 3-6 months





Network capacity

Improving security

18%

14%

31%

27%

17%

17%

20%

44%

16%

15%

31%

34%

When in the next 12 months will you invest in these operational technologies?



% planning to invest in the quarter following the one when they were surveyed







Network capacity

Improving security

18%

14%

31%

27%

17%

17%

20%

44%

16%

15%

31%

34%

18%

19%

34%

18%

24%

33%

26%

18%

16%

26%

33%

32%




% planning to invest 6-12 months after they were

surveyed







Network capacity

Improving security

27%

31%

31%

26%

25%

25%

25%

26%

23%

29%

25%

31%






Network capacity

Improving security

18%

14%

31%

27%

17%

17%

20%

44%

16%

15%

31%

34%

18%

19%

34%

18%

24%

33%

26%

18%

16%

26%

33%

32%

27%

31%

31%

26%

25%

25%

25%

26%

23%

29%

25%

31%






What is this telling us..? Evidently operational technologies are predominantly a maintained & constant draw on investment. Although Private Cloud continues to look like a slightly longer-term plan in comparison.

Section Two: Virtualisation Technologies – Planned Investment

Which of these virtualisation technologies are on your organisation'sIT agenda for the next 12 months?

Figure 3: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1, Q2 and Q3of 2012


time investment

Q1 result

Q2 result

Q1 result

Q2 result

Q3 result

Desktop virtualisation

Storage virtualisation

Server virtualisation

83%

75%

73%

81%

76%

83%

85%

83%

83%

29%

27%

36%

20%

26%

30%

14%

22%

22%

Which of these virtualisation technologies are on your organisation'sIT agenda for the next 12 months?



time investment

Q1 result

Q2 result

Investment in virtualisation remains high with a greater number of organisations stating that this is their first time in adopting the technology. Is the perceived move towards BYOD stimulating growth..?

Q1 result

Q2 result

Q3 result




83%

75%

73%

81%

76%

83%

85%

83%

83%

29%

27%

36%

20%

26%

30%

14%

22%

22%

When in the next 12 months will you invest in these virtualisation technologies?

Figure 4: When will this investment take place? Q1 vs Q2 vs Q3 2012


Companies investing in 3-6

months






29%

38%

51%

29%

38%

46%

25%

41%

53%

14%

17%

12%

19%

22%

13%

26%

18%

17%

32%

21%

25%

25%

23%

19%

32%

22%

15%

What is this telling us..? Is Server & Storage Virtualisation more of a commodity investment..? Is Desktop virtualisation going through a cycle of deploy-assess-invest driven by BYOD..?

Section Three: Customer Mobility Technologies – Planned Investment

Which of these customer mobility technologies are on your organisation's IT agenda for the next 12 months?



time investment

Q1 result

Q2 result

Q1 result

Q2 result

Q3 result

Mobile payments

Mobile apps for customers

Mobile optimisation of website

52%

53%

54%

66%

64%

70%

69%

64%

71%

58%

51%

54%

38%

44%

46%

39%

36%

42%

Which of these customer mobility technologies are on your organisation's IT agenda for the next 12 months?



time investment

Q1 result

Q2 result

The drive behind IT servicing the “flexible Enterprise” continues at pace. Investment in Mobility remains high, with significant new investors looking at this for the first time.

Q1 result

Q2 result

Q3 result

Mobile payments



52%

53%

54%

66%

64%

70%

69%

64%

71%

58%

51%

54%

38%

44%

46%

39%

36%

42%

When in the next 12 months will you invest in these customer mobility technologies?






Mobile payments



20%

25%

21%

16%

26%

15%

12%

20%

23%

22%

25%

22%

15%

20%

27%

17%

20%

25%

15%

13%

27%

19%

25%

23%

23%

26%

21%

What is this telling us..? Enterprises are clearly looking to reach customers through convenience & deliver access on the move. With growing numbers looking to invest in the longer term, mobility is clearlyhere to stay.

Section Four:Flexible Working Technologies – Planned Investment

Which of these flexible working technologies are on your organisation's IT agenda for the next 12 months?

Total planning to invest

% of those planning to invest where it is a first time investment

Q1 result

Q2 result

Q1 result

Q2 result

Q3 result

Mobile apps for employees

Enabling flexible working

Enterprise social media

Provide smartphones to employees

Provide tablets to employees

Monitor/restrict employee non-work 'net use

61%60%60%

71%67%

63%

63%51%

63%

73%68%67%

65%51%

67%

68%61%

69%

57%62%

47%

15%21%

27%

41%35%

40%

23%21%

28%

51%45%

52%

21%23%

26%

Figure 7: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Which of these flexible working technologies are on your organisation's IT agenda for the next 12 months?

Figure 7: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Q1 result

Q2 result

The increasing and growing provision of smartphonesand, especially, tablets shows that enterprises are notuniversally surrendering before the BYO tide. High levels of investment in mobile apps for employees is maintained in Q3, be it BYO fuelled or employer provisioned, the momentum in provisioning mobile solutions is clear.

Q1 result

Q2 result

Q3 result

Mobile apps for employees






61%60%60%

71%67%

63%

63%51%

63%

73%68%67%

65%51%

67%

68%61%

69%

57%62%

47%

15%21%

27%

41%35%

40%

23%21%

28%

51%45%

52%

21%23%

26%


% of those planning to invest where it is a first time investment

When in the next 12 months will you invest in these flexible working technologies ?






Mobile apps for em-ployees






13%

23%

21%

27%

18%

18%

22%

26%

16%

37%

23%

19%

16%

37%

14%

22%

10%

19%

26%

23%

16%

12%

9%

27%

23%

19%

22%

16%

22%

24%

19%

21%

25%

21%

23%

25%

12%

18%

19%

19%

19%

15%

24%

21%

20%

24%

27%

27%

26%

13%

24%

30%

32%

24%

What is this telling us..? IT prioritisation related to flexible working is clear – with a gradual shift in short-term enablement, through to longer term investment in provision. But are adequate policies in place for managing these plans..?

Section Four: Next Generation Technologies – Planned Investment

Which of these next generation technologies are on your organisation's IT agenda for the next 12 months?



% of those planning to invest where it is a

first time investment

Q1 result

Q2 result

Q1 result

Q2 result

Q3 result

3D printing

Context-aware computing

Geo-mapping technology

Next generation/real-time analytics

24%

21%

28%

40%

41%

46%

35%

36%

47%

55%

58%

64%

50%

57%

46%

57%

68%

39%

57%

47%

33%

49%

50%

31%

Which of these next generation technologies are on your organisation's IT agenda for the next 12 months?


Q1 result

Q2 result

The monitor reveals significant on-going investment activity in these area, especially next generation/real-time analytics. Not surprisingly in this category, the percentage of first-time adoption is high, with the acceleration seen in Q2 somewhat maintained. Is the perceived need to better understand customers driving adoption..?

Q1 result

Q2 result

Q3 result

3D printing




24%

21%

28%

40%

41%

46%

35%

36%

47%

55%

58%

64%

50%

57%

46%

57%

68%

39%

57%

47%

33%

49%

50%

31%


% of those planning to invest where it is a

first time investment

When in the next 12 months will you invest in these next generation technologies?


3D printing




8%

10%

10%

17%

4%

7%

12%

11%

4%

3%

5%

10%

5%

12%

7%

18%

8%

18%

20%

24%

8%

13%

18%

13%

12%

22%

17%

29%

12%

18%

17%

23%

12%

24%

12%

32%



Companies investing in 1-3

months


What is this telling us..? Evidence would suggest a “let’s wait and see” mentality, with the majority of those intending to invest planning to do so in more than 6-months’ time. Are analytics – of all kinds – seen as a nice to have or must have..? Is the differentiation or competitiveadvantage message reaching IT..?

UK Enterprise Investment MonitorPriorities 2012

Q3 Update

UK Enterprise tech priorities Q3 2012

Technology

Transcript of UK Enterprise tech priorities Q3 2012