UHCP Review

University Of Utah Health Care— Health Plans

FALL 2012

University Health Care Plus (UHCP) has launched MyChart, an online member portal through the UHCP website. MyChart allows UHCP members to access the following information online:

View benefit information

Check eligibility

Print EOBs

Check out-of-pocket benefits

Communicate with a customer service expert online. MyChart is accessible 24 hours a day, 7 days a week from the comfort of your own home. *You can get a MyChart activation code by calling customer service at (801)587-6480 or emailing uuhp@hsc.utah.edu. *In addition to being able to view all of your UHCP insurance information, if you have been seen by a University provider, your medical information (appointment, test results, etc.) may also be accessible.

New Urgent Care Centers Added!

We are excited to let you know about the addition of 5 new urgent care centers.

Layton: Davis Urgent Care 124 S. Fairfield Road (801)927-3099 Open 7 days a week, 9am-9pm

Ogden (South) South Ogden Family Medicine 5740 Crestwood Drive (801)479-7771 Open Mon-Fri 8am to 8pm, Sat 10am to 3pm, Sun 12pm to 3pm

Ogden NowCare 698 East 12th Street (801)621-3466 Open Mon-Fri 8am to 7:30pm, Sat 8am to 3:30pm

Roy NowCare 1937 West 5700 South (801)773-9380 Open Mon-Fri 8am to 7:30pm. Sat 8am to 3:30pm

South Jordan Copperview Medical Center 3556 West 9800 South, Ste. 101 (801)567-9780 Open Mon-Fri 8am-10pm, Sat/Sun 10am-8pm

UHCP members now have access to 27 urgent care

centers. For the full list please visit our website,

www.uhealthplan.utah.edu

Free workshop: Living Well Workshops

Sign Up Today!

To register, please call Judith McCracken, R.N., at (801)587-6658 or

email her at Judith.mccracken@hsc.utah.edu.

+

— smart care —

It’s Flu Shot

Season Again!

Catching the flu is never

fun. But when you have a chronic condition such as asthma, diabetes or heart disease, there’s an increased chance that the flu could cause serious problems. For example, it might lead to a severe asthma attack or pneumonia. Take steps to reduce your risk for flu-related health problems. 1. Get a flu shot. Vaccination is

the best way to prevent the flu. This year’s vaccine protects against 3 strains of the seasonal flu.

2. Reduce the spread of germs. Wash your hands often with soap and water for 20 seconds or use alcohol-based hand sanitizer. And minimize your contact with people who are sick.

3. Seek medical care, if needed. If you do catch the flu, antiviral drugs might help. But act quickly; these drugs work best within two days of getting sick.

2 UHCP REVIEW

Judith McCracken, R.N., leads the free Living Well with Chronic Conditions Workshops. These programs are for health plan members who have chronic conditions such as asthma, arthritis, diabetes, heart disease, stroke, headaches and chronic pain. McCracken takes special care to express to people with chronic illness just how important self-management is. ―Living with any chronic condition can be a challenge,‖ says McCracken. ―But you don’t have to do it alone.‖ She adds, ―Get more information on how to work with you health care team, who can support and advise you on how to stick with you chronic illness self-management plan.‖ You can learn how to better manage you condition in her workshops. The groups meet for two-and-a-half hours once a week for

six weeks to discuss many issues, including:

Medication ―how-to‖

Working with a health care team

Setting weekly goals

Tips for eating well Upcoming location:

Stansbury– Mondays, Sept. 17– Oct. 22, 2012 1:30pm– 4pm. The Department of Health also offers free workshops. Visit www.health.utah.gov/arthritis for more information.

Mammograms: Saving Lives at Every Age

E xperts recommend that women get screened for breast cancer

every year or two into their 80s and beyond.

Who’s at the highest risk? Some women are at even higher risk for breast cancer than others. This includes those who:

Have a personal or family history of breast cancer

Did not have children or had them

after age 30

Used hormone therapy after

menopause

Aren’t physically active

Are overweight, especially if they

gained weight as adults

Get the Conversation Started Need help getting a friend or family member to make an appointment? Try these tips:

Tell her to talk openly with her doctor about mammograms.

Mammograms are a covered benefit so cost should not be an issue.

Free workshop: Living Well Workshops

A lthough stress exists in your mind, it’s also evident in your stomach, heart, muscles and even your toes. During stressful times, your body produces chemicals that can weaken your immune cells and make you more likely to get sick. This may occur if the stressful situation, or stressor, lasts for too long. Symptoms of Stress There are many physical ailments that can results from stress. Headaches, sleep disorders, backaches, skin rashes, fatigue, depression, chest pain, anxiety, upset stomach and high blood pressure are all common reactions. Understanding the stress-health connection may help ease the pressure and improve your health and well-being. Keeping Stress in Check Try these steps to help control everyday stress:

Recognize stressors. Once

you’re aware of them, you’ll have a better idea of what causes you to tense up. Then

you can try to avoid those situations or handle them

differently in the future.

Exercise. Aerobic workouts—

walking, cycling, swimming or running—may help release pent-up frustration while producing endorphins, brain chemicals that help counteract stress.

Communicate with friends and family. Social ties help contribute to a positive attitude.

Try to relax every day.

Breathing exercises, meditation or yoga may help you to decompress. Or you might try listening to music, taking a walk, gardening or reading.

Get enough sleep. Stress can

make it difficult to get a good night’s sleep. This may lead to fatigue and a reduced ability to cope. So try to go to bed and wake up at the same time every day.

Learning to cope with stress is good for your mind—and your body. If you’re feeling so stressed that it’s becoming hard to keep up with everyday activities, talk with your doctor.

♥

— love your health —

The Simple 7 Live better with Life’s Simple 7

– Seven easy steps you can take to improve your health.

Get Active

Make the time

Start with walking Control Cholesterol

Eat healthy

Schedule screenings Eat Better

Stock kitchen with healthy food

Track what you eat

Eat more fruits and vegetables

Manage Blood Pressure

Eat healthy

Get active

Manage Stress Lose Weight

Know you calorie needs

Track your calories Reduce Blood Sugar

Reduce consumption of simple sugars

Get active

Take medications or insulin that is subscribed for you

Stop Smoking

Do whatever it takes to quit

Remember to take it one day at a time

-American Heart Association; www.heart.org

3 UHCP REVIEW

Mammograms: Saving Lives at Every Age

E xperts recommend that women get screened for breast cancer

every year or two into their 80s and beyond.

Who’s at the highest risk? Some women are at even higher risk for breast cancer than others. This includes those who:

Have a personal or family history of breast cancer

Did not have children or had them

after age 30

Used hormone therapy after

menopause

Aren’t physically active

Are overweight, especially if they

gained weight as adults

Get the Conversation Started Need help getting a friend or family member to make an appointment? Try these tips:

Tell her to talk openly with her doctor about mammograms.

Mammograms are a covered benefit so cost should not be an issue.

CONTACT INFORMATION MEMBER SERVICES/CLAIMS/INTERPRETER SERVICES (801)587-6480 OR 1-888-271-5870, OPT. 4 8 A.M TO 6 P.M. CASE MANAGEMENT (801)587-6480 OR 1-888-271-5870, OPT. 2 U BABY CARE (801)587-6428 OR 1-888-271-5870, OPT. 2 UHCP ON THE INTERNET WWW.UHEALTHPLAN.UTAH.EDU FAX (801)587-6433 UTAH RELAY SERVICES TTY/TDD 1-800-346-4128 ESPANOL 1-888-346-3162 REPORT SUSPECTED FRAUD (801) 587-6480, OPT. 4, OR 1-888-271-5870, OPT. 4 UHCP Review is published two times a year (March and September) by UHCP, P.O. Box 45180, Salt Lake City, UT 84145-0180. ©2012. All rights reserved. UHCP Review and its graphic representation are trademarks. Reproduction without permissions is strictly prohibited. No material in this issue may be reproduced without written permission. The publishers do no assume responsible for unsolicited editorial material All articles in UHCP Review are written and edited by professionals in health care communications and reviewed for accuracy by appropriate specialists. UHCP Review does not promote any form of medical treatment, no does it encourage the self-management of medical problems. It is meant to supplement, not replace, the advice and care of health care professionals.

UHCP member information

CHANGING YOUR PLAN

Did you just have a baby? Maybe you just got married, or one of your children has left home. If so, you may have had a Qualifying Event. A Qualifying Event is a life changing circumstance that affects your health coverage. This qualifies you to enroll, cancel enrollment, or add or drop dependents to your health coverage at a time other than open enrollment. The following are examples of Qualifying Events:

Your work hours are reduced.

You become entitled to

benefits under Medicare.

You get married or divorced.

Employee death (Qualifying

Event for dependents)

You have a baby or adopt a

child.

You become legally separated

from your spouse.

You lose coverage under your

spouse’s plan.

You child stops qualifying as

an eligible dependent.

Your employment end for a

reason other than gross misconduct.

IMPORTANT NOTICE

Please note that you must submit a request (change form) to Human Resources (HR) within three months of the Qualifying Event. If you do not notify HR within three months, the requested change will not be made and you will have to wait until the next open enrollment.

KNOW YOUR BENEFITS

To learn more about your benefits with University Health Care Plus (UHCP), read your UHCP Summary Plan Document. The most current version is on our website at http://uhealthplan.utah.edu. The most recent provider directory is also available on the website. If you want a UCHP Summary Plan Document sent to you, call Member Services at (801) 587-6480, option 4, or 1-888-271-5870, option 4.

FIND A PROVIDER

UHCP has more that 2800 University of Utah and community providers (non-University) and we are adding new providers all the time. Visit http://uhealthplan.utah.edu to see our latest provider directory.

The University of Utah PO Box 45180 Salt Lake City, Utah 84145-0180

UHCP Review is published two times a year by

University of Utah Health Plans. ©2012. All rights

reserved.

UHCP Review and its graphic representation are

trademarks. Reproduction without permission is

strictly prohibited. No material in this issue may be

reproduced without written permission. UHCP

Review does not promote any form of medical

treatment, nor does it encourage the self-

management of medical problems. It is meant to

supplement, not replace, care from health care

professionals.

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