UEM1359BU Best Practices in Migrating Windows 7 to or ... · Mark Margevicius UEM1359BU #VMworld...

Mark Margevicius

UEM1359BU

#VMworld #UEM1359BU

Best Practices in Migrating Windows 7 to Windows 10

VMworld 2017 Content: Not fo

r publication or distri

bution

• This presentation may contain product features that are currently under development.

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

• Technical feasibility and market demand will affect final delivery.

• Pricing and packaging for any new technologies or features discussed or presented have not been determined.

Disclaimer

2#UEM1359BU CONFIDENTIAL



bution

Times are a Changin’…..

#UEM1359BU CONFIDENTIAL 3

“We’re suggesting changing Windows deployment from a project

that customers do every three to five years to thinking about

deployment as a process. You move to Windows 10 and then

continually stay up to date with the new features as released, and

the benefits are that you get security capabilities faster, you get

less disruption, you get a simpler deployment process.”

Computerworld | JUN 12, 2017Quote from Michael Niehaus, Director Windows Product Marketing



bution

User Trust

Today’s Evolving Windows World

Data Loss

Prevention

Conditional

Access

Device Posture




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Windows 10 Is Disrupting IT and Business

5

Simpler Lifecycle ManagementEnterprise Ready SecurityConsumer First Experience

500MMonthly active users of Windows

10 in about an year

4MDoD devices moving to Windows

10

40%orgs. using EMM for portion of

Windows

Better performance over Windows 771%

Better security over Windows 761%

Cost efficient compared to Windows 740%

Source: SpiceWorks Windows 10 Adoption research

#UEM1359BU CONFIDENTIAL



bution

https://www.spiceworks.com/it-articles/windows-10-adoption/

Please rank the top three EUC projects/programs, based on their priority to your company. (BASE: Customers, n=368)

Windows 10 Migration Tops End-User Computing Priorities

6

Windows 10 migration is the top priority

p/q indicates significant difference at 95% CI

64%

56%

51%

48%

29%

22%

21%

9%

Windows 10 migration

Maintain/support existing Windows 7/8 PCs

PC hardware refresh

Desktop Virtualization/VDI

Application Publishing

Enterprise Mobility Management (EMM)

Identity Management

Desktop as a Service (DaaS)

p Enterprise: 31%

p Enterprise: 57%

% ranked #1, #2 or #3 EUC priority




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So What Are the Best Practices in Getting to Windows 10?



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Best Practices #1: Understand that this Windows Migration is really a Transformation


It’s a move to Modern IT Management

New Tools

Better SLAs

Better Processes

UEM

Flexible Management

Lower Costs

Modern IT



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PC Use Cases Have Evolved

© 2017 VMware Inc. All rights reserved. Confidential – Not for Distribution© 2017 VMware Inc. All rights reserved. Confidential – Not for Distribution

PC Management Has Not

• Off-network

• Modern apps

• Mobile-Cloud OS

• Device type and ownership

• New procurement and servicing

Legacy, on-premises PC lifecycle management is not designed to support these

modern desktop use cases! VMworld 2017 Content: N

ot for publicatio

n or distribution

Traditional PC ManagementFalls short for your modern OS & workforce demands

© 2017 VMware Inc. All rights reserved. Confidential – Not for Distribution

Compromised SecuritySlow to identify non-compliance

Unreliable Software DistributionResource intensive packaging and deployment


Poor User ExperienceLocked down experience and no self-service

Limited VisibilityPolicies and updates pending

Tra

dit

ion

al

Syste

ms M

an

ag

em

en

t

OS UpdateServers (WSUS)

Software Distribution

Servers

GPO PolicyServers

(AD)



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Annual Cost: $2,800 - $4,500Labor: 75 percentCapital: 25 percent

Management Complexity vs. Available Resources

Management complexityAvailable resources

Labor

Technologyand best practices

Close the gap

Time

Increasing

The Corporate Desktop

EU Ops40%

Capex20%

Admin15%

Support25%

EU Ops Capex Admin Support

Best Practice #2: Realize that Traditional PC Management is Expensive!




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IT Staff Efficiency: Deploying Windows 10

Current State of IT

OS migration impacts IT and end-user

• Tech heavy with significant time and costs

• User downtime and experience

Future State of Windows Management

• Move away from complex imaging processes

• Get users up and running quickly

• Out of the box and over the air deployment workflows that save IT time and money:

#UEM1359BU CONFIDENTIAL 121 Gartner (XP to 7 migration)

$1,930 per device cost of OS deployment1

Azure AD Join

(OOBE)

Workspace

ONE Adaptive

Enrollment

Self-service

via

AWagent.com

Runtime / Bulk

Provisioning



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Unified Endpoint ManagementEnables a modern approach to PC management


Security Across NetworksBacked by a powerful compliance engine

Scalable Software DistributionFrom the cloud, eliminate physical infrastructure


Better User ExperienceSelf-service and peak user experience

Real-time VisibilityPolicy and updates in seconds, not months

Un

ifie

d E

nd

po

int

Man

ag

em

en

t

Store B

Configuration, Apps,

Updates, Security



bution

Best Practices #3: Picking the Right Version of Windows 10


Windows Insider Preview (WIP)

• Target audience are enthusiasts and early testers who are willing to provide feedback

• IS NOT for Production use!

• Fast Ring gets more frequent but unstable releases

• Slow Ring gets less frequent but more stable releases

• Enrolled PCs in WIP are either on Fast Ring or Slow Ring

Semi-annual Channel (SAC)

• Target audience are business computers for production

• Designed for most common scenarios/devices/applications

• Each SAC release is available for 18 months

• 1st phase of SAC is known as Pilot, which is typically available for 3 months

• Pilot phase moves to Broadphase, which is when SAC goes mainstream (approx. 3-4 months after release)

Long-Term Servicing Channel (LTSC)

• Provides new versions that do not include all Windows 10 features

• Intended for limited use where stability is needed for years (ex. Medical devices, IoT)

• NOT for laptops or desktops!

• Updates are delivered every 2-3 years

• Mainstream support is 5 years and extended support is 5 more years

• Updates are referred to as Quality updates (bug fixes, security patches)

14



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Best Practice #4: Putting the Right Team Together


AustraliaAustralia

Asia

Europe

Desktop

Architect

Project

ManagerChief

Architect

Network

Architect

(DNS/DHCP)

Deputy

Architect

Applications

Architects

Messaging

Architect

Security

Manager

Help Desk

Manager

Business

Strategist

End-User

Representative

North AmericaVMworld 2017 Content: Not fo


bution

High Diversity = High Costs

Low Diversity = More Control

Form a cross-functional project team with

strong leadership

Link goals to business objectives

Evaluate the process and technology

requirements

Identify the impact on existing processes

Limit the scope

Identify service and support requirements

Communicate

Management Tools

Lock Down

Hardware Diversity

Application Diversity

Image Diversity

OS Diversity

Support

Culture

Process

Best Practice #5: Reduce Complexity through Standardization




bution

Best Practice #6: Plan your Work, then Work your Plan


Assign Project Manager

Understand Requirements

Set Policy

Set Goals

Build Business Case

Secure Funding

Assign Chief Architect

Build Migration Team

Evaluate Need for BYO

Train Team

Evaluate Management Tools

Evaluate Migration Tools

Train Administrators

Train Help Desk

Prepare User Training

Arrange for Extra Support

Survey Pilot Users

Run First Pilot

Survey Pilot Users

Tally Surveys – Check Goals

Build a Communication Plan

Run Additional Pilot(s)

Begin Migration

Create Documentation

Inventory of PCs

Analyze Users to be Migrated

Application Portfolio Analysis

Test Applications

Understand Org. Groupings

Understand User Classifications

Conduct Skills Assessment

Build a Project Plan

Catch-up Fridays

Redefine Support Roles

Build Prototypes

Set Pilot



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Best Practice #7: Learn about the Different Approaches to a Windows Migration


Cost

Complexity

In-Place

Upgrades

VDI

PC

RefreshRe-image



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Cost

Complexity

In-Place

Upgrades

VDI

Re-imagePC

Refresh

Pros:Vendor supplied; latest from OEM; over the air updates; clean

Cons:Costly; bloatware; generic image likely incomplete



bution

PC

Refresh



Cost

Complexity

VDI

Re-image

Pros:Easy*; no data/app deployment issues; quick; non-disruptive

Cons:App compat; “old” management; baggage of config/bloat/users; mixed results w/TPMs

In-Place

UpgradesVMworld 2017 Content: Not fo


bution

In-Place

Upgrades

PC

Refresh



Cost

Complexity

VDI

Pros:Clean; latest/greatest; modern config; “tested” image

Cons:Time consuming; heavy/hard workload; new/different not always good

Re-image



bution

Re-image

In-Place

Upgrades

PC

Refresh



Cost

Complexity

Pros:Generic Windows; IT controlled; relatively static; pristine; predictable

Cons:Complex to setup; infrastructure requirements; more costly than a PC

VDI



bution

Best Practice #8: Embrace the New, Eliminate the Old


Function/

Area

Migration

TypeDO… Do NOT…. Why?

BIOS/

Partition

In Place Convert to UEFI and GPT Stay on BIOS and

MBR

Better Security, New HW Features,

easier updates, more flexible,

expandable

Existing

Migration Tools

In Place,

Re-Image

Use MS/VMW tools,

existing PCLM tools

Forget to include AW

agent in the distro

Migration tools can be used to bridge

to modern EMM management that

Win10 offers

New Install PC Refresh Use Runtime provisioning,

OOB deployment, XML

scripting, and embed AW

agent

Build new Images Dynamic provisioning is more flexible,

easier, and is a simpler process than

master/gold images

Skills All Learn UEM and Modern

Management techniques

Migrate away from

device dependent

mgt.

UEM is more dynamic and addresses

diversity/complexity at scale

People All Unify mobile/PC teams Maintain silo’d

organizations

Silo’d organizations are costly, rigid,

redundant, and inefficient



bution

Windows 10 and VDI: Persistent and Non-Persistent Options Abound


+

INSTANT CLONES

Data/Files

User 1

Personalization

User 1

Data/Files

User 2

Personalization

User 2

USER DATA

+

CORPORATE APPS

Simplified, consistent

management

No patch maintenance

window

Provisioning on-demand

Space efficient

Non-Persistent Desktops Persistent Desktops



bution

Best Practice #9: Use Simple Application Provisioning


No packaging, no sequencing, no streaming. Simply install applications natively.

Provision applications as easily as installing them.

2Mount the AppStack

and install applications. 1

Create a new,

empty AppStack.

3 Provision the AppStack.VMworld 2017 Content: Not fo


bution

Best Practice #10: Embrace Modern IT and UEM

Comprehensive unified endpoint management (UEM) features transforming the way IT manages Windows 10

Self-Service Access & SSO

Co-exist with Systems

Management

Deploy Updates Off the Network

Device HealthAttestation

Win32 AppLifecycle

Management

Instant Push Configuration for Policies

GPOs On or Off the Domain

Windows Information Protection

Patch Auditing

Granular Updates

Management

5. Client Health & Security

3. OS Patch Management

4. SoftwareDistribution

2. ConfigurationManagement

1. MDM for Windows

Asset Tracking

Device and OS Lifecycle ManagementApp Management and

DeliveryEnd-to-end Security

Management

App Inventory

BitLocker Encryption

Enterprise App Store

Imageless Provisioning

In-place or custom image

migration

Modern Management


Intelligent Insights and Rules Engine

BIOS Management

DeliveryOptimization

AutomatedCompliance



bution

Simplify Migration to Windows 10 and Modern Management

27

VMware AirWatch

AirWatch In-place Upgrade Tool for Dell Windows 10 Devices

AirWatch SCCM App Migration Tool for Windows 10

AirWatch GPO Migration Tool for Windows 10

VMware AirWatch Unified Endpoint Management Migration Toolkit (MTK)*

* Download the free tools today at https://code.vmware.com/

Migrate policy and app packages

Company Image AirWatch Agent

+Re-image

Provisioning PPKG AirWatch Agent

+

SC

CM

Win

7/8



bution

https://code.vmware.com/

Top 10 Migration Pitfalls


10. No Business Unit Buy-In

9. Single Project for all Migration Types

8. Underestimating Complexity Leads to Shortfall in Time or Money

7. Project Stuffing Without Additional Time or Budget

6. Continuous Migrations With No Breaks

5. Do not Measure Progress and Success

4. No Business Plan

3. Not Enough Application Testing Time

2. Quest for Homogeneity

1. Political Issues Delay Project or Lead to Bad Decisions



bution

Other Migration Best Practices

Process

TestPlan

Justification

Measure ROI and TCO

Aligns with IT Strategy

CommunicationPlan

Start outside of IT

Define Stated Goals

Training (IT and Users)

Adherence to Standards

Embrace New Tools and Methods

Implementation Plan

2017

Avoid Executives

Meet Early and Often

Hyper-Support

Pilot

Test Test Test

Provide ConciergeService

Keep it Manageable

Be There




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Final Thoughts….

30

• Recognize that change is hard!

• UEM is the next new frontier in management

• Rely on both internal and external resources

• Understand the priority as compared to other IT initiatives

• Establishing positive credibility is key




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Ways to Learn More

Sessions

• SIE3197BU - Secure Your Windows 10 and Office 365 Deployment with VMware Security Solutions - 8/29 5:00pm

• UEM1827BU - Cut the Cost with Cloud-First, Scalable Windows Software Distribution -8/30 12:30pm

Meet the Expert

• Stop by our booth

• MTE4825U - Mobile and Desktop Converge with Jason Roszak - 8/30 10:15am

32

Group Discussions

• UEM2931GU - Big Mobile Device Management and Mobile Application Management Deployment Data: What We Have Discovered and How We Have Responded - 8/30 3:30pm

Content

• www.workspaceone.com

• www.airwatch.com/solutions/windows

Hands-on Labs

• Stop by our hands on labs at VMworld

• https://www.vmware.com/try-vmware/try-hands-on-labs.html

ASK THE EXPERTS




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http://www.workspaceone.com/

http://www.airwatch.com/solutions/windows

https://www.vmware.com/try-vmware/try-hands-on-labs.html



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[email protected]



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UEM1359BU Best Practices in Migrating Windows 7 to or ... · Mark Margevicius UEM1359BU #VMworld...

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Transcript of UEM1359BU Best Practices in Migrating Windows 7 to or ... · Mark Margevicius UEM1359BU #VMworld...