UCCourseQualityFramework ABapproved 141215 - …€¦ · •...

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COURSE QUALITY FRAMEWORK NOVEMBER 2014

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COURSE QUALITY FRAMEWORK

NOVEMBER 2014

 

 

Document:  UC  Course  Quality  Framework,       P a g e  |  i  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

Executive  summary  

The  University  of  Canberra  (UC)  has  always  been  active  in  ensuring  the  quality  of  its  curriculum  and  teaching,  with  the  aim  of  ensuring  that  these  courses  and  units  are  relevant  and  provide  a  valuable  student  experience.  These  quality  activities  have  been  defined  through  the  University  of  Canberra  Quality  and  Standards  Framework  (2010),  policy,  practice  and  reporting  cycles.  External  quality  audits,  especially  by  the  former  Australia  University  Quality  Agency  (AUQA)  (completed  in  2007)  also  provided  quality  oversight.  

Changes  in  the  strategic  direction  and  external  environment  of  the  University  have  necessitated  a  wide-­‐ranging  review  of  its  policies  and  activities.  The  UC  Strategic  Plan  Breakthrough  includes  stretch-­‐targets  for  growth  in  student  numbers  by  re-­‐positioning  the  university  with  enhanced  partnerships  and  flexible  learning.  A  new  UC  Quality  and  Standards  Framework  has  been  approved.  

In  addition,  the  government  requires  that  the  Higher  Education  Standards  Framework  (Threshold  Standards)  (2011)  apply  to  all  higher  education  providers.  The  Tertiary  Education  Standards  and  Quality  Authority  (TEQSA),  who  will  review  the  University  for  re-­‐registration  in  2015,  monitor  the  standards.  

Current,  revised  and  new  course  and  unit  quality  activities  are  consolidated  into  this  Course  Quality  Framework  to  provide  a  coordinated  approach  to  quality  activities  and  reporting.  The  Framework  also  provides  details  on  the  timing  and  responsibilities  of  these  activities,  as  well  as  clarity  around  the  reporting  requirements.  

The  Framework  focuses  on:  

• Aligning  courses  with  the  strategic  priorities  and  distinctive  identity  of  UC,  in  particular  around  flexible  learning,  educational  partnerships,  and  professional  education.  

• Ensuring  courses  are  built  on  relevant  and  up-­‐to-­‐date  curriculum  and  content.  

• Providing  a  high-­‐quality  learning  experience  for  students  that  employs  best-­‐practice  teaching  and  learning  methods  and  relevant  learning  technologies.  

• Producing  career-­‐ready  graduates  with  the  appropriate  skills  for  professional  employment  in  their  field  that  meet  the  University  of  Canberra  Graduate  Attributes.  

• Meeting  relevant  national  standards.  

The  UC  Course  Quality  Framework  The  Course  Quality  Framework  is  an  essential  component  of  the  UC  Quality  and  Standards  Framework.  

In  summary,  the  Framework  consists  of  the  following  components:  

• Course  development,  through  the  new  course  development  workshops  and  approval  process.  • Course  monitoring  on  an  annual  (or  less)  basis  through:  

In-­‐teaching  monitoring  of  teaching  activity  and  student  perceptions  of  quality  and  learning  engagement.    

‘Flagging’  by  central  services  of  significant  positive  or  negative  variations  in  course  and  unit  data  for  annual  faculty  considerations  and  reporting.  

Benchmarking  of  some  unit  material  and  assessments.   Faculty  review  of  unit  satisfaction  data  and  grade  distributions.   Industry  and  professional  input  through  Dean’s  Advisory  Group  meeting(s)  and/or  Course  Advisory  

Group  meetings.   Annual  Course  Reports  (ACR),  noting  actions  taken  and  discussing  course  and  unit  data  and  other  

quality  activities,  reported  to  Academic  Board  through  UEC.  

 

Document:  UC  Course  Quality  Framework,       P a g e  |  ii  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

Deputy  Vice  Chancellor  (Education)  (DVC(E))  Advisory  Group  meeting.   University  Course  Quality  Portfolio  submitted  to  Academic  Board.  

• Course  Review  on  a  greater  than  yearly  cycle,  being:   Course  Reviews.   Course  Reaccreditation.    

• Course  Closure  through  relevant  procedures.      

 

 

 

 

 

Table  of  contents  

1.   Statement  of  principles  .....................................................................................................................  2  

2.   Related  activities  ...............................................................................................................................  5  

3.   Course  development  .........................................................................................................................  6  

4.   Course  monitoring  ............................................................................................................................  7  

5.   Course  Review  ................................................................................................................................  11  

6.   Course  closure  ................................................................................................................................  13  

7.   Responsibilities  ...............................................................................................................................  14  

8.   Recommendations  ..........................................................................................................................  16  

Appendix  1  –  Timetable  for  UC  Course  Quality  Framework  ..................................................................  17  

 

 

 

Document:  UC  Course  Quality  Framework  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

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1. Statement  of  principles  

The  University’s  approach  to  course  quality  enhancement  and  assurance  is  guided  by  the  following  principles:  

• Courses  are  aligned  with  the  strategic  priorities  and  distinctive  identity  of  UC,  in  particular  around  flexible  learning,  educational  partnerships,  and  professional  education.  

• Courses  and  associated  learning  resources  are  built  on  relevant  and  current  curriculum  and  content.  

• Courses  are  designed  in  consultation  with  external  experts  from  industry/professions  and  academia,  and  are  consistent  with  the  University’s  approach  to  external  benchmarking.  

• Courses  are  sustainable  in  terms  of  demand,  delivery  cost,  and  faculty  workforce  and  business  models.  

• Units  and  courses  provide  a  high-­‐quality  learning  experience  for  students  that  employ  best-­‐practice  teaching  and  learning  methods  and  relevant  learning  technologies.  

• Produce  career-­‐ready  graduates  with  the  appropriate  skills  for  professional  employment  in  their  field  that  meet  the  University  of  Canberra  graduate  attributes,  or  are  equipped  for  further  study  in  the  discipline.  

• Provide  students  with  the  opportunity  for  work-­‐integrated  learning  and  international  study  experiences,  and  globally  connected  learning  opportunities  through  technologies.  

• Units  and  courses  meet  relevant  national  standards  in  the  sector  (e.g.  TEQSA,  AQF)  or  for  specific  disciplines  (e.g.  accreditation  requirements  of  professional  bodies).  

• Where  appropriate  courses  are  tailored  to  the  particular  needs  of  third  party  providers  and  markets  for  delivery  arrangements,  while  remaining  consistent  in  educational  quality  and  having  equivalence  with  the  courses  delivered  from  Canberra.  

The  Framework  aims  to:  

• Enhance  the  reputation  of  the  University  in  relation  to  the  quality  and  integrity  of  its  degrees  and  courses.  

• Ensure  the  university  can  have  confidence  in  the  quality  of  its  courses.  • Coordinate  quality  activities  and  provide  details  on  the  timing  of  these  activities.  

• Ensure  a  coordinated  reporting  structure  that  provides  necessary  information  to  UC  Committees  without  overburdening  the  faculties  with  reporting  requirements.  

• Ensure  unit  conveners,  course  conveners  and  faculty  executives  are  aware  of  their  responsibilities  to  ensure  practice  is  widespread  throughout  the  University  for  all  quality  activities.  

The  reporting  elements  within  this  framework  are  broadly  based  on  the  following  sequence:  

1. Information/reports  are  provided  to  faculties,  from  central  services,  external  sources  or  by  other  means.  2. Faculties  initiate  action  on  the  basis  of  information/reports  provided.  3. Faculties  report  to  universities  committees  on  the  actions  to  be  taken,  rationale  for  non-­‐action  and  

future  plans  with  timelines  for  implementations.  4. University  committees  review  the  quality  and  comprehensiveness  of  Faculty  processes  and  actions  

through  these  reports.  5. University  committees  ensure  action  plans  are  completed.  6. University  committees  review  faculty  reports  for  common  issues  across  the  University  to  inform  changes  

to  policy  and  practice  in  the  University.  

   

 

Document:  UC  Course  Quality  Framework  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

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Quality  models  

The  Course  Quality  Framework  incorporates  the  principles  of  the  following  two  quality  models.  

1:  The  Plan–Implement–Evaluate–Improve  (PIEI)  model,  consistent  with  the  UC  Quality  and  Standards  Framework.  

 

2:  The  Framework  also  reflects  the  lifecycle  of  courses  at  UC:

 

Course  development    

• Course  model  development  • Ini`al  Course  Accredita`on  

Course  monitoring  • Yearly  or  more  frequent  quality  oversight  

Course  review  • Quality  reviews  of  courses,  including  reaccreditaiton  

Course  closure  • Closure  and  teach-­‐out  of  courses  

 

Document:  UC  Course  Quality  Framework  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

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Dean  and  DVCE  responsibilities  The  Dean  of  a  faculty  is  ultimately  responsible  for  the  delivery  and  content  quality  of  courses  offered  by  that  faculty.  

The  Dean  takes  responsibility  for  the  quality  processes  outlined  in  this  Framework,  and  for  the  forwarding  of  reports  to  UC  committees  as  required.  

Deans  also  have  particular  responsibility  for  the  financial  viability  of  courses  offered  by  their  faculty.  

DVCE  responsibilities  under  this  framework  include:  

• Ensuring  appropriate  faculty  processes  are  followed.  • Overseeing  UC-­‐wide  initiatives  relating  to  education.  • Taking  action  in  the  broader  University  interest.  • Reporting  to  Academic  Board.  

• Course  reaccreditation.  

Specific  responsibilities  of  the  Dean  and  DVC(E)  under  this  Framework  are  listed  below.  

 

     

 

Document:  UC  Course  Quality  Framework  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

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2. Related  activities  

The  UC  Course  Quality  Framework  is  related  to  a  number  of  other  processes:  

• Vice  Chancellor  Group  (VCG)  faculty  visits,  which  include  viability  reviews.  • Monitoring  and  support  of  at-­‐risk  students  through  Learner  Analytics.  

• Scholarship  statement  that  ensures  all  staff  teaching  in  UC  Courses  (including  TPP  staff)  are  engaged  with  current  knowledge  in  their  discipline.  

• Monitoring  of  staff  qualifications  relative  to  the  level  at  which  they  teach  by  faculties  and  Human  Resources.  

• Early  feedback  being  provided  to  students  from  an  early  assessment  or  related  task,  as  a  student  support  and  retention  strategy.  

 

   

 

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3. Course  development  

The  new  course  development  process  (defined  in  the  New  Course  Development  Policy  and  Procedures),  creates  a  collaborative  process  of  course  development  which  supports  the  strategic  objectives  of  the  University  in  creating  more  innovative  courses.  The  process  aims  to  increase  quality  assurance  in  the  development  of  courses,  and  involves  central  business  units  working  with  faculties  to  design  innovative  courses  that  are  closely  aligned  to  industry  and  professional  needs.  

The  collaboration  works  to  produce  high  quality,  high  demand  courses  which  will  focus  on  strategic  priorities,  areas  of  strength,  market,  industry,  professional  and  community  needs;  be  academically  coherent  and  integrated,  enabling  students  to  progress  from  undergraduate  to  doctoral  study  and  into  related  areas  of  study  where  possible;  and  be  financially  viable.  

The  new  course  development  process  has  a  two-­‐stage  approach.  The  first  stage  is  Market  Viability  and  Concept  Development.  This  initial  stage  creates  a  workshop  and  developmental  method  to  not  only  support  faculties  in  the  design  of  new  courses,  but  also  test  market  requirements.  Stage  one  allows  for  educational  designers  to  give  design  advice  to  faculty  staff,  whilst  marketing  determine  where  the  course  may  need  to  create  key  selling  points  to  be  a  point  of  interest  to  differ  from  others  in  the  market,  or  determine  where  there  is  a  marketing  gap  that  faculties  can  work  towards  filling.  

The  second  stage  of  the  process  presents  a  rationale  for  the  course  to  a  wider  group  of  staff  from  across  the  University,  who  will  meet  to  ensure  that  the  needs  of  the  students  and  the  course  can  be  met  by  any  requirements  for  learning  resources,  technologies  or  other  needs.  Financial  viability  and  student  load  planning  will  also  be  considered  at  this  stage.    

The  whole  course  development  process  provides  central  support  for  faculties  to  allow  them  access  to  expertise  from  across  the  University  to  ensure  that  innovative  and  successful  courses  are  created  that  can  be  fully  supported  by  resources  across  business  units.  It  also  allows  for  quality  assurance  of  course  creation  by  determining  market  need,  latest  technologies  and  teaching  practices  by  discipline  (where  required)  and  in  have  a  collaborative  approach  to  consider  course  quality.  The  Course  Manager  in  Academic  Quality  and  Development  facilitates  the  process.  Faculties  should  contact  the  Course  Manager  as  soon  as  a  course  concept  is  being  considered;  the  Course  Manager  will  arrange  any  meetings  or  workshops  and  contact  other  staff  on  behalf  of  the  faculty.  

 

 

   

 

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4. Course  monitoring  

Summary    Course  monitoring  occurs  on  no  less  than  an  annual  basis  and  is  designed  to  identify  and  address  issues  with  quality  and  student  experience  in  a  timely  factor.  It  is  comprised  of:  

• In-­‐teaching  monitoring  of  teaching  activity  and  student  perceptions  of  quality  and  learning  engagement,  including  unit-­‐level  Learner  Analytics  reports.  

• Central  flagging  of  positive  and  negative  changes  to  survey  and  quantitative  data  above  a  threshold  for  faculty  action.  

• Benchmarking  of  assessment  tasks,  unit  materials  including  learning  outcomes,  and  assessment  criteria.  • End  of  teaching  period  Faculty  Review  of  student  satisfaction  data  and  grade  distributions.  

• Meetings  of  Dean’s  Advisory  Group(s)  and/or  Course  Advisory  Groups  consisting  of  industry  and  professional  experts  to  advise  on  course  quality.  

• Annual  reporting  by  Faculties  on  course  and  unit  quality  activities  to  University  Education  Committee  (UEC)  (Annual  Course  Report),  including  external  benchmarking  activities.  

• DVC(E)  Advisory  Group  consisting  of  industry  and  professional  experts  to  advise  on  course  quality.  

• Annual  reporting  by  UEC  on  course  and  unit  quality  activities  to  Academic  Board  (University  Course  Quality  Portfolio).  

In-­‐teaching  monitoring  In-­‐teaching  monitoring  provides  timely  feedback  to  staff  from  various  sources  of  teaching  activity  and  student  perceptions  of  quality  and  learning  engagement.    A  variety  of  processes  will  be  developed,  trialled  and  tested  to  capture  and  provide  the  appropriate  feedback  to  staff.    Teaching  and  Learning  will  provide  reports  on  significant  movements,  of  any  measure,  positive  or  negative,  to  appropriate  staff  for  action.  

For  example,  UC  uses  learner  analytics  to  identify  potential  at-­‐risk  students.  Reports  are  prepared  by  Teaching  and  Learning  and  forwarded  to  faculties,  summarising  analytics  results  by  unit  for  the  faculty.  Faculty  executive  members  discuss  significant  trends  at  unit  level  with  unit  conveners,  identifying  issues  for  action  or  good  practice  for  distribution  to  other  teachers.  

Faculties  include  discussion  of  the  positive  and  negative  changes  identified  through  this  regular  monitoring  and  the  actions  taken  in  the  Annual  Course  Report  (see  timing  in  Appendix  1).  

Flagging  of  data  changes  Changes  in  various  quantitative  measures  of  course  and  unit  teaching  quality  are  ‘flagged’  to  the  faculty  in  a  timely  fashion.    The  faculty  then  take  actions  based  on  these  ‘flags,’  whether  addressing  identified  issues  or  disseminating  good  practice.  

On  a  rolling  basis  throughout  the  year,  Student  Administration  and  Planning  (SAP)  provides  a  report  to  faculties  on  any  positive  or  negative  changes  above  a  certain  threshold  to  course  and  unit  data  (survey  or  other  quantitative  measures),  within  two  weeks  of  the  data  being  generated  (or  as  soon  as  practical).  This  data  may  include  survey  and  satisfaction  data,  and  quantitative  data  such  as  admissions  and  UAC  preferences,  retention,  progression  and  grade  distributions.  

 

 

 

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The  changes  may  include  trend  changes  over  time  as  well  as  changes  in  a  particular  survey/data  report.    

A  list  of  flags  and  actions  taken  or  planned  in  response  to  these  flags  is  included  in  the  Annual  Course  Report  (see  timing  in  Appendix  1).  

Benchmarking  As  part  of  course  monitoring  in  the  Course  Quality  Framework,  benchmarking  refers  to  peer  review  of  unit  materials,  including  learning  outcomes,  assessment  tasks,  and  assessment  criteria,  with  the  aim  of  identifying  areas  of  good  practice  and  areas  requiring  action.  Key  principles  of  benchmarking  are  self-­‐improvement  and  ensuring  comparability  with  other  institutions.    This  includes  the  review  of  awarded  grades  on  a  sampling  basis  across  grade  levels.    Other  benchmarking  activities  are  included  in  other  sections  of  the  framework.  

Benchmarking  in  this  context  includes  internal  review  of  assessment  pieces  between  student  cohorts  studying  in  different  locations.    It  also  includes  post-­‐unit  completion  external  review  of  assessment  and  other  unit  materials  i.e.  this  external  review  occurs  after  grades  are  finalised  and  will  not  change  the  awarded  grades  for  students  completing  that  offering  of  the  unit.  

Internal  moderation  of  assessment  will  be  conducted  in  accordance  with  contractual  obligations  between  UC  and  the  partner  institute,  consistent  with  UC  policy.  

External  review  occurs  as  follows:  

• Units  will  be  identified  for  benchmarking.    Mostly,  these  will  be  final  year  units.  

• In  January  following  the  offering  of  the  unit,  a  maximum  of  five  assessment  pieces  at  each  grade  level  will  be  forwarded  to  an  external  reviewer.    

• The  reviewer  returns  feedback  electronically.  

• The  faculty  prepares  an  action  plan  based  on  the  feedback.  

The  University  uses  a  software  solution  that  allows  the  collation  of  electronic  assessment  pieces,  circulation  to  reviewers,  and  collection  and  reporting  on  feedback.  

The  results  of  benchmarking  activities  are  pre-­‐populated  into  Annual  Course  Reports.  

The  Faculty  provides  a  report  to  UEC  on  benchmarking  activities  through  the  Annual  Course  Report  (see  timing  in  Appendix  1).  

End  of  teaching  period  Strategic  Review  

Grade  distributions  at  unit  level  are  reviewed  by  Faculty  Assessment  Boards.  Faculty  Assessment  Board  reports  include  good  practices  for  dissemination  and  action  plans.  

The  Faculty  Executive  reviews  unit  satisfaction  survey  data,  provided  by  Student  Administration  and  Planning,  after  the  end  of  each  teaching  period.  The  Executive  identifies  issues  for  actions,  and  good  practice  for  dissemination.  A  report  is  prepared  for  the  following  Faculty  Board.    

Items  for  action,  good  practice  and  future  plans  form  part  of  the  Annual  Course  Report.  

 

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Annual  Course  Reports  The  Annual  Course  Report  (ACR)  is  a  portfolio  of  course  actions,  plans,  data  and  quality  activities.  It  is  the  reporting  mechanism  of  Faculties  to  Academic  Board  (through  UEC)    on  course  quality  activities.  

The  ACR  for  each  Faculty  is  initially  produced  by  Student  Administration  and  Planning  in  April  each  year.  Elements  of  the  report  are  pre-­‐populated  (as  noted  below).    

Each  Faculty  completes  the  ACR  and  forwards  to  UEC  in  June  each  year.    UEC  forwards  the  ACRs,  along  with  any  issues  or  actions  at  a  university  level,  to  Academic  Board.  

ACRs  consist  of:  

a. Data  set  including  survey  results  and  quantitative  data  for  each  course  (such  as  enrolment,  retention,  preferences  etc.),  pre-­‐populated,  including  comparative  data  sets  for  all  course  delivery  locations  and  delivery  methods.  

b. Benchmarking  reports  for  units  in  each  course,  pre-­‐populated.  c. Course  and  unit  flags,  pre-­‐populated.  d. Success  stories  and  actions  from  flagged  items  and  moderation  feedback  –  what  has  been  done  and  

what  is  planned.  e. Analysis  of  other  data  for  strengths,  weaknesses  and  risks.  f. Course  renewal/revision  planned/implemented,  including  on  basis  of  (e)  above.  g. Report  on  flexible  delivery  methods  and  options  for  students.  h. Third  Party  Provider  Reports.  i. In-­‐teaching  monitoring:  identified  issues  and  actions  taken,  good  practice  identified  and  actions  taken.  j. Dean’s  Advisory/Course  Advisory  Group  report(s).  k. Summary  of  Course  Reaccreditation  processes  conducted.  l. Risks  to  Course  Quality:  identified  risks  and  mitigating  actions  planned.  m. Actions  plan:  Actions  items  not  yet  complete  or  implemented,  based  on  quality  activities  listed  above.  n. Report  on  last  year’s  actions,  with  previous  year  action  plans  pre-­‐populated.  o. Dean’s  overview  and  signature.  

Each  ACR  covers  the  period  from  the  last  submitted  ACR.  

Third  party  provider  offerings  

Monitoring  of  offerings  delivered  by  third  party  providers  is  outlined  in  the  Course  Delivery  by  Third  Party  Providers  Policy  and  Procedures.  

Dean’s  Advisory  Group  and  Course  Advisory  Groups  The  Dean’s  Advisory  Group  is  a  mechanism  for  obtaining  external  industry  and  professional  input  into  the  quality  of  courses.      The  Dean’s  Advisory  Group  consists  of  the  Faculty  Executive  (i.e.  typically  not  course  conveners,  as  described  below)  and  a  small  number  of  industry  and  professional  representatives  per  discipline  in  the  faculty.  The  Dean  may  prefer  one  meeting  covering  all  disciplines,  or  discipline  specific  meetings.    The  Group’s  role  is  to  provide  supportive  and  critical  advice  to  the  Dean  on  the  quality  of  courses  in  the  faculty  from  an  industry  and/or  professional  perspective.    The  final  composition  of  the  group  is  up  to  the  Dean,  however,  it  maybe  important  that  the  Dean  has  the  opportunity  to  hear  advice  from  industry  experts  without  course  conveners  present.  

 

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The  Dean’s  Advisory  Group  also  develops  relationships  between  industry  and  the  University.    This  may  lead  to  particular  items  of  concern  being  raised  by  industry  outside  of  group  meetings  with  the  Dean.      

Course  Advisory  Groups  (CAG)  continue  to  be  an  option  for  the  Dean  in  gathering  external  industry  and  professional  input.    Covering  a  single  course  or  group  of  courses,  CAGs  are  a  more  focused  group  usually  consisting  of  external  representatives,  faculty  executive,  course  and/or  unit  conveners,  and  possibly  students.    Course  Advisory  Groups  may  be  needed  for  professional  accreditation.    They  can  be  used  alongside  of  Dean’s  Advisory  Groups.  

Groups  meet  at  least  once  between  May  and  April.  

The  faculty  prepares  a  report  on  meetings  of  the  group(s)  covering:  membership  and  meeting  dates,  issues  and  strengths,  and  action  plans.  This  report  is  part  of  the  Annual  Course  Report  submitted  to  UEC  in  June  each  year.  

DVC(E)  Advisory  Group  Similar  to  the  Dean’s  Advisory  Group,  the  DVC(E)  Advisory  Group  consists  of  the  DVC(E)  and  industry/professional  representatives  covering  the  courses  of  the  four  faculties.  These  representatives  may  be  drawn  from  the  Dean’s  Advisory  Groups.  

The  Group’s  role  is  to  provide  supportive  and  critical  advice  to  the  DVC(E)  on  the  quality  of  courses  in  the  University  from  an  industry/professional  perspective.  The  Group  may  meet  together  or  on  a  faculty  basis.  

The  Group  also  develops  relationships  between  industry  and  the  DVC(E),  and  may  provide  advice  between  sessions  and/or  act  as  an  expert  advisory  panel.    

The  Group  meets  at  least  once  per  year,  prior  to  June  each  year.  

The  DVC(E)  prepares  a  report  on  meetings  of  the  group  covering:  membership  and  meeting  dates,  issues  and  strengths,  and  action  plans.  This  report  is  part  of  the  University  Course  Quality  Profile  submitted  to  Academic  Board  in  September  each  year.  

University  Course  Quality  Portfolio  

University  Education  Committee  prepares  the  University  Course  Quality  Profile  for  submission  and  review  by  Academic  Board  in  September  each  year.  

The  Portfolio  consists  of:  

a. ACRs  from  each  faculty  b. Summary  and  common  issues  from  the  ACRs.  c. Action  plans  to  respond  to  University  level  issues.  d. Report  on  the  DVC(E)  Advisory  Group.  e. Report  on  Course  Reaccreditation.  f. Report  on  any  Course  Reviews  and  outcomes.  g. Risks  to  Course  Quality  at  a  University  level.  h. Report  against  last  year’s  action  plan.  

 

 

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5. Course  Review  

Summary  Course  review  processes  are  aimed  at  ensuring  the  purpose,  currency  and  cohesiveness  of  course  content.    There  are  two  types  of  course  review  processes:  

• Course  Reviews  • Course  Reaccreditation,  occurring  every  five  years.  

Course  reviews  Course  Reviews  range  from  a  single  question  requiring  a  response,  to  audits/reviews,  to  a  requirement  for  early  reaccreditation  of  the  course.  

They  are  initiated  in  response  to  identified  issues.    These  issues  may  arise  from  any  of  the  Course  Monitoring  activities  listed  above,  Course  Reaccreditation,  or  from  other  sources.  

Course  Reviews  may  be  initiated  by  the  DVC(E),  a  Dean  or  by  UEC.    The  format  and  timing  of  these  reviews  is  determined  on  a  case-­‐by-­‐case  basis  at  the  time  of  initiation.  

Outcomes  are  reported  to  UEC,  and  to  Academic  Board  through  the  University  Course  Quality  Portfolio.  

A  Course  Review  may  include  external  input  from  industry,  the  professions  or  academia.    

In  response  to  certain  issues,  the  DVC(E)  or  UEC  may  require  a  course  to  undertake  Course  Reaccreditation  earlier  than  its  nominated  accreditation  expiry  date.    The  process  followed  in  this  case  is  identical  to  scheduled  Course  Reaccreditation.  

Course  reaccreditation  UC  Courses  are  accredited  for  a  five-­‐year  (or  lesser)  period.  In  the  year  prior  to  the  end  of  their  accreditation,  the  courses  go  through  a  reaccreditation  process.    

Course  Reaccreditation  focuses  on  the  question  of  continuing  or  not  continuing  the  course.    

The  Course  Convener  prepares  a  rationale  for  continuing  the  course  including:  

• The  Rationale  and  market  demand  for  the  course.  • Its  alignment  with  the  UC  Strategic  Plan  and  faculty  operating  plans.  • The  current  and  projected  future  state  of  the  industry/profession.  • The  distinctiveness  and  key  selling  point  of  the  course  against  offerings  of  other  universities.  

Combined  with  this  rationale  are:  

• Annual  Course  Report  entries  on  the  course.  • Professional  Accreditation  reports.  • Dean’s  Advisory  Group  (and  Course  Advisory  Groups  if  used)  discussions  relevant  to  the  course.  • Course  Mapping,  which  covers:  

Mapping  of  course  learning  outcomes  to  AQF  specifications.   Mapping  of  course  learning  outcomes  to  graduate  attributes.   Mapping  of  unit  learning  outcomes  showing  development  of  course  learning  outcomes  through  the  

course.  

 

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Mapping  of  unit  learning  outcomes  showing  development  of  graduate  attributes  throughout  the  course.  

• Benchmarking  of  course  content,  learning  outcomes,  units  and  unit  learning  outcomes  (not  otherwise  covered  in  the  Annual  Course  Report).  

• Adequacy  of  resources  to  deliver  the  course.  Faculty  board  approves  the  submission.  The  Dean  forwards  the  Course  Reaccreditation  submission  to  an  outside  academic  expert  in  the  field,  and  asks  for  a  report  on  the  quality,  currency  and  cohesiveness  of  the  course.  

The  reaccreditation  submission  and  expert  report  are  forwarded  to  UEC.  

University  Education  Committee  will  review  these  documents  and  make  a  recommendation  to  Academic  Board.  The  Board  then  decides  to  reaccredit  or  not,  for  five  years  or  less,  and  with  or  without  conditions.  

 

   

 

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6. Course  closure  

Academic  Board  approves  course  closures.  When  closing  a  course  the  faculty  must  first  present  the  rationale  for  closure  to  the  Faculty  Board,  who  must  endorse  the  closure.  Course  closures  can  occur  in  two  stages.  The  first  is  when  the  faculty  closes  the  course  to  new  admissions  and  continues  with  the  course  in  a  teach-­‐out  mode.  The  second  is  formal  closure  of  the  course,  which  removes  it  from  the  Academic  Program.  For  courses  that  were  closed  to  new  admissions,  if  the  course  is  not  reopened  after  two  academic  years,  the  course  would  move  into  the  formal  closure  stage.  

Any  closures  to  courses  must  consider  the  impact  on  students  and  protect  their  interest  and  the  reputation  of  the  University.  Any  course  closure  proposals  must  have  a  full  and  effective  teach-­‐out  plan  or  transition  plan.  For  courses  with  international  enrolments  an  alternative  set  of  courses  that  can  be  offered  to  students  must  be  presented  as  part  of  the  transition  plan.  The  University  has  obligations  under  the  Education  Services  for  Overseas  Students  (ESOS)  Act  2000.  Faculties  must  seek  advice  from  the  International  Compliance  Office  and  the  Admissions  Office  before  initiating  closure  of  a  course.    

Faculties  must  control  and  monitor  the  extent  and  rate  of  course  closures.  Details  required  for  course  closure  from  faculties  include  the  rationale  for  closure,  consultation  process,  teach-­‐out  arrangements  and  expected  duration,  course  components  to  be  closed  as  part  of  the  course  closure  and  impact  on  other  University  courses,  and  any  Memoranda  of  Agreement  or  articulation  arrangement/s  for  the  course.  Course  closure  proposals  must  be  submitted  to  the  Course  Manager  in  Academic  Quality  and  Development.  

 

 

   

 

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7. Responsibilities  

Teaching  and  Learning  • Provide  appropriate  staff  with  reports  on  movements  in  student  responses  as  they  are  identified.  • Learner  analytics  reports  completed  and  forwarded  to  Faculties.  

Student  Administration  and  Planning  • Flagging  data  changes  above  a  pre-­‐determined  threshold  to  Faculties.  

Associate  Deans  (Education)  • Responding  to  student  responses  and  learner  analytics  reports.  • Responding  to  data  flagging  reports.  • With  the  faculty  executive,  prepare  the  Annual  Course  Report  and  forward  to  faculty  board.  • Member  of  the  Dean’s  Advisory  Group.  

Dean  • Quality  of  courses  in  their  faculty,  quality  processes,  and  financial  viability  of  courses.  • With  faculty  executive,  reviews  unit  satisfaction  data  after  the  end  of  each  teaching  period.  

• Decide  on  the  mix  of  groups  used  for  external  industry  and  professional  input;  arrange  and  convene  the  Dean’s  Advisory  Group  meeting(s)  if  used.  

Faculty  board  • Ensure  assessment  moderation  occurs.  • Receive  reports  from  faculty  assessment  boards.  • Receive  reports  from  faculty  executive  on  unit  satisfaction  surveys.  • Approve  the  Annual  Course  Report  and  forward  to  UEC.  

Deputy  Vice-­‐Chancellor  (Education)  • Oversight  of  UC  wide  initiatives.  • Taking  action  in  the  broader  university  interest.  • Course  Reaccreditation  • Arrange,  convene  and  report  on  DVC(E)’s  Advisory  Group  meeting.  • Initiate  and  report  on  Course  Reviews.  

University  Education  Committee  • Review  Faculty  Annual  Course  Reports.    • Prepares  University  Course  Quality  Portfolio  and  submits  to  Academic  Board.  • Provides  advice  to  Academic  Board  on  course  accreditation,  revisions  and  closures.  • Initiate  and  report  on  Course  Reviews.  

 

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Academic  Board  • Accredits,  revises  and  closes  courses.  • Reviews  University  Course  Quality  Portfolio.  • Reaccredits  courses.  

   

 

Document:  UC  Course  Quality  Framework  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

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8. Recommendations  

That  the  university:  

a. Accept  the  Course  Quality  Framework  as  presented;  b. Request  that  the  Portfolio  of  the  DVC(E),  in  consultation  with  Faculties  and  other  support  units;  devise  

an  staged  implementation  plan  of  the  Framework  elements,  including  preparing  for  consideration  any  policy  changes  required;  

c. Request  faculty  boards  include  a  standing  item  of  course  quality  on  their  agendas  for  each  meeting;  d. Task  Teaching  and  Learning  with  developing  a  system  to  report  changes  to  student  responses  to  

appropriate  staff;  e. Task  Student  Administration  and  Planning  with  developing  a  system  of  ‘flags’  to  report  to  Faculties  

positive  and  negative  changes  in  quantitative  variables  above  a  certain  threshold;  f. Implement  the  revised  Annual  Course  Report  format  described  in  this  Framework,  as  the  reporting  

methodology  to  Academic  Board  on  course  quality  activities;  g. Institute  Dean’s  Advisory  Groups  and  the  DVC(E)  Advisory  Group,  noting  that  changes  to  the  Course  

Advisory  Group  policy  will  be  needed;  h. Institute  a  Course  Review  process,  initiated  by  the  DVC(E),  a  Dean  or  UEC,  as  outlined;  and  i. Revise  the  Course  Reaccreditation  process  as  outlined  in  the  Framework.  

 

   

 

Document:  UC  Course  Quality  Framework  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

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Appendix  1  –  Timetable  for  UC  Course  Quality  Framework  

 

Timeframe   Activities  

Ongoing  

Course  Reviews  initiated  as  required  and  reported  to  UEC.  

Central  reporting  to  faculties  on  changes  in  student  reactions.  

SAP  providing  faculties  with  ‘flags’  of  positive  or  negative  changes.  

Faculties  initiate  action  in  response  to  flagged  items  (within  one  week  of  report).  

January   External  benchmarking  of  previous  offerings  of  identified  units  

Weeks  2,  5,  8  and  12  of  semesters    1  and  2   Central  reports  to  Faculties  on  Learner  Analytics  

Prior  to  April  Meeting  of  the  Dean’s  Advisory  Group(s)  and/or  Course  Advisory  Groups  

Faculty  prepares  a  report  on  the  Group  meeting(s)  

April   SAP  circulates  partly  pre-­‐populated  Annual  Course  Reports.  

End  of  each  teaching  period  

External  review  of  a  sample  of  assessment  pieces.  

Review  of  Grade  Distributions  by  Faculty  Assessment  Board  before  release  of  grades.  

Review  by  Faculty  Executive  of  student  satisfaction  data.  

Faculty  Board  meeting  immediately  after  end  of  teaching  period  

Report  by  Faculty  Assessment  Board  to  Faculty  Board  

Report  by  Faculty  Executive  on  student  satisfaction  to  Faculty  Board  

Prior  to  June   Meeting  of  the  DVC(E)  Advisory  Group,  as  one  group  or  on  a  faculty  basis  

 

Document:  UC  Course  Quality  Framework  Version:  Academic  Board  approved  AB14Sp1  Date:  15  December  2014  

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Timeframe   Activities  

June  

DVC(E)  prepares  a  report  to  UEC  on  the  outcomes  of  Advisory  Group  meeting.  

Annual  Course  Report:  

• Faculty  reporting  of  actions  related  to  in-­‐teaching  monitoring    • Faculty  lists  actions  initiated  in  response  to  flagged  items.  • Faculty  lists  benchmarking  activities    • Faculty  reporting  of  items  for  action  and  good  practice    • Faculty  reporting  of  the  Dean’s  Advisory  Group  meeting    

• Faculty  reporting  on  reaccreditation  processes  conducted  in  the  previous  year.  

 

 September  

 University  Course  Quality  Portfolio:  

• UEC  forwards  ACRs,  along  with  university  level  issues  and  actions,  to  Academic  Board  

• UEC  reporting  of  the  DVC(E)  Group  meeting  to  Academic  Board  • UEC  reporting  of  the  course  quality  activities  to  Academic  Board  • UEC  reporting  of  Course  Reviews  to  Academic  Board.  

 Year  prior  to  expiry    of  course  accreditation  

Course  Convener  prepares  a  Course  Reaccreditation  submission    

Faculty  Board  reviews  the  submission    

Dean  forwards  the  submission  to  an  outside  academic  expert  for  review.  

UEC  reviews  submission  and  expert  report  and  makes  a  recommendation  to  Academic  Board.  

Academic  Board  resolves  to  reaccredit  the  course  or  otherwise.  

Faculty  reporting  on  reaccreditation  processes  conducted  in  the  previous  year  reported  to  UEC.  

Outcomes  included  in  Annual  Course  Report  in  June