Ubiwhere's Annual Report 2016 - Volume 1

ANNUALREPORT2016VOLUME 1

HEADQUARTERSTRAVESSA SENHOR DAS BARROCAS, 383800-075 AVEIRO (PORTUGAL)

[email protected]+351 234 484 466

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SECTION ONEUBIWHEREMessage from the CEO

Who We Are

Organogram

Values

Events

Where We Are

Products and Solutions - Markets

1. Telecom and Future Internet

2. Smart Cities

3. Tourism

4. Tailor - Made Projects

SECTION TWOCOMPANY STRATEGYBusiness Consortia & Joint Ventures

Business Partners

Spin-offs

Research and Innovation

Quality Assurance

Corporate Social Responsability

Suiting the Future: The Company Strategy

CONTENTS

With a great ambition of doing more and better every day, we keep our strategy aligned with our R&I skills to develop products and solutions in the Smart Cities and Telecom & Future Internet sectors. Highly focused on innovative technology, we bet on differentiating development with a high economic and scientific impact. We know that technology companies need to know so much more than just technology itself. For us, it’s essential to understand every single detail in each sector and, most important, to know our customers’ desires and needs. Fostering a culture of innovation and creativity, we deliver the solutions that the market needs to succeed.

I would like to thank the efforts of all those who contributed to the achievement of our objectives. Nothing would be possible without the contribution of Ubiwhere’s multi-faceted team, as well as our customers and partners. Altogether we are confident with the next year to pursue our targeted goals.

Looking back on the year that is now balanced, I am proud to say that we are very satisfied with everything we have achieved. But I think the best is yet to come.Thank you for being on this side. We wish you to keeping up with us. Best regards,Rui A. Costa

MESSAGE FROM THE CEO2016 was an extraordinary year in our company. The year before our 10th anniversary was filled with achievements and, most of all, a lot of success.

For us, it’s essential to understand everysingle detail in each sector and, mostimportant, to know our customers’desires and needs.

“

“

Rui A. Costa (CEO) & Nuno Ribeiro (COO)

Ubiwhere | Annual Report 2016 | Section One 4

Ubiwhere is a portuguese Research and Development SME, born in September 2007. The company focuses on developing innovative and user-centered software solutions and has fostered a culture of innovation and creativity by delivering the solutions that its clients need to succeed. Our main goal is to R&D bleeding edge technologies, design state-of-the-art solutions and create valuable intellectual property internally and to our clients, in order to be an international reference in Smart Cities and Future Internet.

With a client-oriented approach and focusing on innovation, our portfolio of products, services and solutions is quite wide. In the Smart Cities sector, we embrace interoperability, Open Data and smart cloud-based services as fundamental components of what we do. Focusing on Telecom and Future Internet, it ranges from areas such as QoS (Quality of Service), Networking Convergence and Future Internet Services (NFVs). In our customer’s portfolio, major telecom operators (such as SONAE and PT Inovação) and the National Government can be found.

One of our key differentiating factors and a cornerstone of the company's success is our dedicated and fast-paced team, always ready to tackle some of technology’s and business’s greatest challenges. We rely on a multi-faceted, dynamic, passionate and highly qualified team composed by Senior Executives, Researchers, Consultants, Project Managers, Designers, Marketing and Communication Managers, Programmers and Quality Assurance Technicians (more than 30 employees and more than 90% with Master Degree or higher).

Ubiwhere also cooperates with leading national and international technology companies which value our partnership and recognize the company’s large-scale contribution to their creative and innovative projects. Our company maintains a long-life commitment to ensure the best practices in quality management, holding the ISO9001 and CMMI Level 3 Certifications.

UBIWHEREWHO WE ARE

TO IMPROVE PEOPLE’S LIVES BY DEVELOPING USABLE TECHNOLOGIES.

TO BE AN INTERNATIONAL REFERENCE IN SMART CITIES AND FUTURE INTERNET.

RESEARCH AND DEVELOP BLEEDING EDGE TECHNOLOGIES, DESIGN STATE- OF-THE- ART SOLUTIONS AND CREATE VALUABLE INTELLECTUAL PROPERTY.

Ubiwhere | Annual Report 2016 | Section One5

ORGANOGRAM

IMPROVEMENT & QA

DEVELOPMENT & QC

ADMINISTRATIVE SERVICES

FINANCIAL CONTROL

LEGAL

HUMAN RESOURCES

IT SERVICES

RESEARCH & INNOVATION

SALES & BUSINESSDEVELOPMENT

MARKETING

UI/UX DESIGN

COMMUNICATION


UBIWHERE’S VALUES REPRESENT THE PRINCIPLES THAT GUIDE ITS ACTIVITY AND RELATIONSHIP WITH ALL ITS PARTNERS, CLIENTS AND EMPLOYEES.

1.AMBITION FOR GOALS

2.INNOVATION& CREATIVITY

IN

CREATING VALUE

3.RESPONSIBILITY

4.SUSTAINABLEDEVELOPMENT

5.RESPECT FOR THEENVIRONMENT

VALUES

Our aspiration is to do better and more every day, setting objectives and challenges that stimulate our expertise, so that we can achieve our main goals rapidly and success-fully.Keeping that in mind, our goals are SMART - Specific, Measurable, Achievable, Results-focused and Time-bound.

Our sustainable development has leading us to ensure continuity and growth of our business. We recog-nise that this growth must be both inclusive and environmentally sound to reduce poverty, build prosperity for today’s population, and meet futuregenerations needs. We want to help deliver immediate and long-term prosperity.With that in mind, we create value in everything we do and everyday always with respect to our public’s interests.

We are committed to provide a quality service in a manner that ensures a safe and healthy work-place for our employees and minimises our potential impact on the environment.We keep environmental impact within acceptable limits through good methods, such as seeking to reduce the amount of energy and water used as much as possible; performing business electronically (web-based product demonstrations, e-mails, phone and conference calls); distributing our software electronically to avoid the need to print manuals, etc.; waste materials are recycled (paper, plastic, glass, etc.); and cleaning materials used are as environmentally friendly as possible.We aim to review our environmen-tal policy at least on an annual basis to improve our performance and quality.

Innovation allied with Creativity is the essence and the source of our strategy. Every day we develop new and bright ideas, always trying to explore new tools and resources.The main purpose is to provide new, better and valuable products


to our customers, and design the most advanced technology and intellectual property to create added value.

We foster a culture of respect to our society, employees, customers, partners, suppliers and competitors.We draw both our professional and personal relationships by principles of integrity, honesty, transparency, confidentiality and liability.We are committed to follow the best practices in Social Responsi-bility in order to make the manage-ment in social, environmental and energy terms more effective and efficient.

EVEN

TS20

16JANEuropean project approved: SHIELD Symbiote EU Project Kick-Off MeetingOASC Conference 2016 @ Brussels

FEBFIWARE Mundus @ US West Coast (San Francisco, Portland, Seattle and San Jose) Mobile World Congress @ Barcelona

MARCeBIT @ HannoverGCTC Tech Jam @ Washington DC

APRInterTraffic @ AmsterdamSmart IoT @ LondonThe spin-off Parkware was foundedEuropean project approved: SmartSDK

MAYELAN Technical Mission @ Buenos AiresWireless Meeting @ Coimbra

JUNBroadCast Asia 2017 @ SingaporeGCTC Expo and Smart Cities Innovation Summit @ Austin, Texas

SEPTECHDAYS @ Aveiro, Portugal SmartSDK EU Project Kick-Off Meeting (cooperation projet with Argentina)Portugal Hub Atlântico @ Rio de JaneiroICT 2016 @ Bratislava

OCTMain sponsor of ENEI, the National

Meeting of Computer Science Students, in AveiroThe European Week of Regions and Cities @ BrusselsRoad2CPS – Workshop on “Digitizing European Business and Society: Paving the Way towards Smart Destinations and Sustainable Tourism” @ MaiorcaIoT Solutions World Congress 2016 @ Barcelona

NOVJunction Hackathon in Helsinki with EMBERSWeb Summit @ Lisbon Smart City Expo World Congress @ BarcelonaWorld Travel Market @ London

DECSME Leader status title from IAPMEIFIWARE Summit @ Spain

JULEuropean project approved: SynchroniCityBeyond2020 @ Olinda, Brazil

AUGRelease of 2015 Annual ReportEuropean project approved: symbIoTe


WHEREWE ARE

Is strengthened and firmly consolidated since the foundation in September, 2007. Our of ces are located in Aveiro, São João da Madeira and Coimbra. That’s why the strategic locationof our offices has ensured a

close relationship with the academic world, holding Master’s Internships and project developments with the most prestigious national universities. The cities of Coimbra and Aveiro, aside from other

cultural and leisure attractions, are known worldwide for its universities.

AveiroWe have our headquarters in Aveiro since September, 2007. The existence of a cluster of Telecommunications in Aveiro, conductive to the establishment of strategic partnerships and synergies, was decisive in the choice of Aveiro for our headquarters. The proximity of the Institute of Telecommunications of Aveiro pole, the headquarters of PT Inovação, SA and Nokia Siemens Networks pole, were also important in this choice. The highly engaging

entrepreneurial spirit in the city, Inova-Ria association, the support of the Unit of Technology Transfer from the University of Aveiro and the University of Aveiro Business Incubator (IEUA) were also essential. In 2016, we have moved to our new office, a completely remodeled house in the city center of Aveiro.

São João da MadeiraIn October 2008, we established our presence in São João da Madeira. S. João da Madeira (SJM) is a small council of 8 km2, located in the Northern Region of Portugal, which is part of the Entre Douro e Vouga sub-region, located 40 km from Porto. The industrial council has one of the highest rates of enterprises per square meter at a national level,

CoimbraIn 2013, we decided to create a new office and the best place to be was the city of Coimbra. The entrepreneurial spirit in the city, the University of Coimbra and its transfer of technology and also the industrial poles were essential to our choice. We decided to have our office in the Instituto Pedro Nunes (IPN), named in 2010 as the best incubator in the world, being closer to the University community and


and has been decisive for us to take this big step towards our growth in Portugal. In October 11th, Aníbal Cavaco Silva participated in the inauguration of our Innovation Lab in São João da Madeira by experiencing our innovative applications.

also to our new partners. In 2016, with the entrance of new elements in the team, we also have increased our offices in IPN.


UBIWHERE'S INNOVATION LABSanjotec, Rua de Fundões 151

3700–121 S. J. da Madeira (Portugal)

UBIWHERE'S HEADQUARTERS AND R&D CENTER

Travessa Senhor das Barrocas, 383800-075 Aveiro (Portugal)

UBIWHERE'S CREATIVITY LABRua Pedro Nunes

IPN - Incubadora, Escritório 2.183030–199 Coimbra (Portugal)


NEWOFFICE

Clean, minimalist and sunny are the words that most define Ubiwhere's new office. It was hard work until we got there, but we are delighted with the result. Our team has now a place that can call home, with all the necessary conditions to a quiet andcomfortable work.

With several work and meeting rooms, our new office is in a privileged area, in the city center of Aveiro. An old house fully restored, with a new life, a new brightness, a new color.Welcome to our new office. WELCOME TO UBIWHERE.


MARKETS

Products andSolutions


The successful exploitation of innovative ideas comes from our ability to imagine and develop new tools for dynamic and challenging environments.

The telecommunications industry operates in a rapidly evolving environment with numerous challenges and opportunities for service providers. With an ear towards clients and an eye for innovation, we offer a vast portfolio of products, services and SaaS for the Telecom and Future Internet sectors. From Brazil and Africa, to Europe and the Asia-Pacific our solutions are spread all over the world and the last results speak for themselves.

1.TELECOMAND FUTUREINTERNET

NET.MEDE PRO@ANACOMThe Net.mede Pro is a platform for monitoring the quality of service for Internet access provided by an ISP in a region or country, based on a system of open participation, able to extract metrics based on a set of tests performed by the end-users in residential environment.

This platform allows any citizen with Internet access to evaluate in a simple, safely and accurately way a set of technical parameters related to the service provided by the end user ISP. Therefore, the end-user is able to measure the real speed of his internet connection on his PC, smartphone and tablet. The end-user is also allowed to consult his history of conducted tests and to compare the obtained results with the internet speed connection contracted with his operator.

Subsequently, the Net.mede Pro ensures that responsible companies will provide a service that fulfils at least the minimal requirements in terms of quality and monitoring of signal.

SELFNET - H2020The SELFNET is an european project that consists in a network management framework to achieve self-organizing capabilities in managing network infrastructures by automatically detecting and mitigating a range of common network problems that are currently still being manually addressed by network operators, thereby significantly reducing operational costs and improving user experience.

SELFNET is designed within this economic and business context to substantially reduce operational costs of network operators by automating a significant number of current labour-intensive network management tasks.


CO-FUNDED:

UMETER - PT2020The uMeter QoS is a Quality of Service (QoS) Measurement System for Internet access provided by an ISP in a region or country. As a crowdsourcing data, QoS platform allows the user to see the aggregated results in his and other ISP in his street, city or country.In the telecom’s regulators perspective, this platform provides a real sense of the quality of the service provided by the ISP to their customers, while still allowing a more effective oversight over the competitive market in the Internet area.

Customer Self-care and Administration Web platform:Differential access profiles;User connection history (with KPI);Comparison between customers' Internet connections and equivalent ISP services in their area;Proprietary mechanism to identify the uniqueness of an Internet access;Generation of statistical reports;Application for desktop (Windows, MAC OS and Linux) and mobile devices (Android and iOS);

Measure of the following network indicators:Latency, jitter (packet delay variation) and pack loss;Download/upload speed;Net neutrality;Traffic shaping;Web page access and load time.

SHIELD - H2020Nowadays, cybercrime is one of the most relevant and critical threats to both the economy and society in Europe. Establishing efficient and effective ways to protect services and infrastructures from ever-evolving cyber threats is crucial for sustaining business integrity and reputation as well as protecting personal and sensitive data.

To that end, the SHIELD project proposes an universal solution for dynamically establishing and deploying virtual security infrastructures into ISP and corporate networks. SHIELD builds on the huge momentum of Network Functions Virtualisation (NFV), as currently standardised by ETSI, in order to virtualise security appliances into virtual Network Security Functions (vNSFs), to be instantiated within the network infrastructure using NFV technologies and concepts, effectively monitoring and filtering network traffic in a distributed manner.

CO-FUNDED:

CO-FUNDED:


SONATAThe SONATA project is an EU-funded project (Horizon 2020) and part of the 5G-PPP initiative. The innovative project has a 30 month workplan, recently started in July 2015. SONATA is a highly collaborative effort, with 15 partners representing telecom operators, manufacturers, system integrators, service providers, SME developers, research and academic institutes (such as ATOS Spain SA, Telefónica Investigación y Desarrollo S.A.U., PT Inovação e Sistemas SA, British Telecom PLC, NEC Europe Ltd, iMinds VZW, Thales Communications and Security SAS, and many other renowned companies from Europe).

SONATA addresses the significant challenges associated with both the development and deployment of the complex services envisioned for 5G networks and empowered by the SDN (Software Defined Networking) and NFV (Network Function Virtualization) technologies.

SONATA targets both the flexible programmability of software networks and the optimization of their deployments. The project will support network function chaining and orchestration, make service platforms modular and easier to customize to the needs of different service providers, and introduce a specialized DevOps model for supporting developers.

Sonata main goals are:Reduce time-to-market of networked services: SONATA streamlines development with abstract programming models, SDK and a DevOps model that integrates operators, manufacturers and third-party developers;Optimize resources and reduce costs of service deployment and operation: SONATA orchestrates complex services to connectivity, computing and storage resources, and automatically re-configures running services;Accelerate industry adoption of software networks: SONATA supports the full service lifecycle: development, testing, orchestration, deployment, management and operations, and will define a roadmap for uptake of its results towards stakeholders' larger transition to SDN/NFV.

SONATA - H2020The Widemonitor is a R&D co-funded project developed by the Ubiwhere, Wavecom and IT - Institute of Telecommunications’ consortium.

This project aims to develop a radio spectrum monitoring system, covering a wide range of frequencies, corresponding to the spectrum where 90% of wireless communications are supported.

The need for higher spatial resolution in the spectral monitoring, which arises from the fact that communications, the particular area of coverage at high frequencies, are making increasing spectral reuse and channel with a high density of radio transmitters, requires that any monitoring system makes available spectrum probes, installed in large quantities, in a tight space matrix, keeping system costs (prices per probe) compatible with the budgets of regulatory and supervisory bodies.

The collected measurements are stored in a centralized, multi-tenant with high availability and able to handle high volumes of statistical data, enabling: sorting, searching, graphs, statistics and alerts. The regulator must have an effective intelligence on the collected data. The communication parameters/measurements collected to the centralized database should be easy, economical and safe, using the Internet and ensuring the security of data sent.

WIDEMONITOR - PT2020

CO-FUNDED:

CO-FUNDED:


The two project partners (Université Pierre and Marie Curie (UPMC) and Ubiwhere) will develop the uMeter’s capabilities in order to allow its services to be commercially deployed for use in 4G and eventually, in the near future, 5G environments.

The goal of FLEXMETER is to collect more specific and reliable measurements, targeted at mobile communications and LTE in particular, since the LTE testbeds enable us to alter the characteristics of the wireless environment, so we can remotely test our product in different 4G environments.Through examination of the experiment results and the monitoring of its deployment on the testbeds, we will be able to analyze areas in which testbed SFA and OMF control systems can be ameliorated. Furthermore, the project partners intentions are to provide feedback regarding the current uMeter infrastructure while simultaneously improving the commercial uMeter solution.

The FLEXMETER is a co-financed european project that will deploy uMeter, a Quality-of-Service Internet access software, on the LTE platforms offered by the FLEX project.

CO-FUNDED:

FLEXMETER - FP7



Our company is committed to create smart solutions for smart cities in areas such as mobility, tourism, energy and efficient resource management.

Cities worldwide are facing diverse challenges to demonstrate their commitment to environmental and social demands. The growing concern to find the right balance between urban development needs and global environmental updates, challenges our company to create smart solutions for smart cities in areas such as mobility, tourism, energy and efficient resource management. We embrace interoperability, Open Data and smart cloud-based services as fundamental components of what we do. These principles are reflected in the R&I projects that we are developing, as well as in our Smart Cities products and services.

2.SMART CITIES

SYMBIOTE - H2020The symbloTe project (symbiosis of smart objects across IoT environments) is an European co-funded R&D project, developed by a consortium of 14 organizations, including Ubiwhere. The company’s presence is justified by the knowledge it has on the use case of Smart Mobility & Ecological Urban Routing, being the leader on the topic. The main goal of this use case is to help solve the issue of transport inefficiency and poor air quality that many European cities have. symbloTe’s primary target group are SMEs who own/build IoT platforms.

In a world of smart networked devices, the transparent and secure access to and usage of the available resources, across various IoT domains, is crucial to satisfy the needs of an increasingly connected society. However, the current IoT ecosystem is fragmented: the series of vertical solutions that exist today and that integrate connected objects within local environments and using purpose-specific implementations, also connect smart spaces with a back-end cloud hosting dedicated often to proprietary software components. symbloTe solves the problem by providing a "unified view" on various platforms and their resources, so that platform resources are transparent to

application designers and developers. In addition, symbIoTe also implements IoT platforms federation so that they can securely interoperate, collaborate, share resources and support the migration of smart objects between various IoT domains and platforms. For this to be possible, symbIoTe will design and implement an Open Source mediation prototype.symbloTe opens up the potential for innovative business models that are incrementally deployable. Plus, it removes the strict separation between IoT islands to create an environment which: has significant impact on the market, is attractive for a heterogeneous user group, matches the dynamicity of modern life and is helpful for various business, home and public infrastructure use cases.

SAID - FP7The SAID - Smart Water Management with Integrated DSS (Decision Support System) project is a Research and Technological Development project carried out under the 7th Framework Programme (FP7).

The need for providing high quality water to citizens and to reduce damages caused by floods and droughts has motivated our company to embrace a new challenging project focused on developing a software-based decision support system. The objective of the SAID project is to involve end-users and SMEs in improving the production and deployment of smarter water management systems throughout Europe.The project is focused on the deployment and evaluation of a complex demonstrator, in the south of Spain, which represents many similar basins in Europe. It is based on cutting-edge DSS technologies in four areas: flood control (including the optimization of dam management), water quality, energy production and energy consumption.

CO-FUNDED:


CO-FUNDED:

The Water Consumption App is a free mobile app that allows Águas do Porto customers to monitor their water consumption and receive several informations and alerts. This app also allows residents to compare their water consumption with others’ based on profiles.The Ubiwhere’s partnership with the Porto Water Supply Company collects data from more than 20,000 sensors

allowing monitoring and advising for water consumption.The main goal of Water Consumption App is to help Águas do Porto customers to make an efficient water consumption and its key features are: Analytics: analysis of the water consumption evolution; Alerts: water leakage alerts; Comparisons: family consumptions’ comparisons; Saving Tips: tips for water consumption reduction; Water Quality: drinking water quality and bathing water quality.

SMART WATER CONSUMPTION APP FOR ÁGUAS DO PORTO

The EMBERS project is an European co-funded R&D project developed by Ubiwhere, UPMC (Université Pierre and Marie Curie), Inria, Fraunhofer FOKUS and Technische Universität Berlin.

Ubiwhere's main objective for EMBERS is the development of a Mobility Backend-as-a-Service for Smart Cities, interoperable via Open APIs using interfaces compliant to oneM2M, ETSI M2M, FIWARE NGSI and OMA LWM2M.

The EMBERS project will offer to firms, start-ups and freelancers the tools they need to build their business. EMBERS will provide open interfaces and simple SDKs ready to use, such as:

Traffic: EMBERS will give you access to real-time information about the vehicles travelling the streets of your city through open M2M interfaces;

Parking: EMBERS won’t let you waste time assembling a server for real-time parking events, since it provides you with standardized interfaces on Mobility data;

Routing: EMBERS will allow you to benefit from an intelligent and reliable engine that offers you the best path, based on the vehicle attributes, street properties and road events;

Environment: EMBERS will provide you access to free libraries and SDKs that allow you to readily obtain air quality measurements from your city in your new application.


EMBERS - H2020

CO-FUNDED:

FIWAREFIWARE came as a natural choice when looking at ways to leverage existing trusted technology to create interoperable, standards-based ways to unify our Smart City solutions.

Being a R&D company with experience in FP7 and H2020 projects, Ubiwhere's attention to FIWARE came as a result of its on-going market and technology watch efforts. The project's quick pace of evolution and its ever-growing attention to developers made it an easy choice. The FIWARE platform provides a powerful set of APIs (Application Programming Interfaces) that ease the development of Smart Applications in multiple vertical sectors. This platform plays a significant role in our Smart City strategy, playing the part of the standardisation layer that brings all its Smart Cities’ solutions and data sources together. Ubiwhere’s offer includes systems for Smart Parking and Traffic Management, Smart Waste Management, and Smart Environmental Monitoring, along with its City Control Center, which allows for centralised management of the city’s ecosystem.


FIWARE has allowed Ubiwhere to set up a sophisticated Smart City infrastructure powered by standards and interoperable at its core. With pilots beginning to spread throughout Portugal, the first major challenge came with the set-up of Porto (Portugal's second largest city and a member of Open and Agile Smart Cities initiative) Smart City Node. With the support of Ubiwhere, Porto has been a pioneer city adopting FIWARE standards and together have developed the interfaces bringing access to real-time, contextual environmental data from 75 fixed and mobile units (monitoring stations) located across the city. These tools first came together in the Hackacity Porto challenge, in June 2015, and are since then an integral part of Ubiwhere's expansion efforts throughout the country, the European continent and the world. Since then, we have been referenced has a FIWARE Smart Cities Success Story and have been present in several international events, in USA (i.e. FIWARE Mundus), Brasil (i.e. Beyond2020, Hackacity Tour) and others, to talk about our experience and FIWARE use-cases.

SONATASMARTSDK - H2020SmartSDK aims at creating a sustainable FIWARE ecosystem between Europe and Mexico by leveraging on existing FIWARE outcomes and building reference standards for common challenges.

To fulfil this goal, SmartSDK will analyse successful FIWARE applications deployed in Europe and derive from them a set of FIWARE-based reference service architectures and reference data models, to support the agile development of smart solutions for sustainability challenges. In this perspective, SmartSDK will adopt existing Open Standards and Open Source solutions, leveraging on results of European and Mexican initiatives based on FIWARE. By “standardizing” these efforts in a reference Software Development Kit (SDK) for smart applications, SmartSDK will foster a long-term collaboration between Europe and Mexico on FIWARE building on shared societal and economical challenges in Europe and Mexico.

The collaboration will promote increased FIWARE adoption in Mexico, as an ecosystem for developing smart solutions, through the involvement of cities, innovative SMEs and startups. This will insure a wide impact in both regions and will support the growth of new FIWARE-based businesses through the direct involvement of a network of around ICT 30 incubators and accelerators, with access to more than 1000 ICT Innovative companies and startups and the support of Wayra Mexico (owned by Telefonica), the local branch of the worldwide largest accelerator.

The participation of key FIWARE partners in Europe (TID, CREATE-NET) and Mexico (INFOTEC, ITESM), of European startups building on FIWARE technology (HOPU, UBIWHERE), and Future Internet researchers from Mexico (CECISE, CENIDET, INAOE) under the experienced guide of R&D consultancy specialist and key promoter of FIWARE internationalization (MARTEL) are a unique asset for ensuring SmartSDK success.


SynchroniCity represents the first attempt to deliver a Single Digital City Market for Europe by piloting its foundations at scale in 11 reference zones - 8 European cities and 3 more worldwide cities - and will deliver a harmonized ecosystem for IoT-enabled smart city solutions where IoT device manufacturers, system integrators and solution providers can innovate and openly compete.

With an already emerging foundation, SynchroniCity will establish a reference architecture for the envisioned IoT-enabled city market place with identified interoperability points and interfaces and data models for different verticals. This will include tools for co-creation & integration of legacy platforms & IoT devices for urban services and enablers for data discovery, access and licensing lowering the barriers for participation on the market. SynchroniCity will pilot these foundations in the reference zones together with a set of citizen-centred services in three high impact areas, showing the value to cities, businesses and citizens involved, linked directly to the global market.

SYNCHRONICITYH2020

CO-FUNDED:

CO-FUNDED:


In recent years, information systems have revolutionized the Tourism industry.Recognizing the potential of this market, we hold the experience and know-how that enables us to provide valuable insight and state-of-the-art solutions to companies operating in this sectors.

3.TOURISM

SOBOTO - PT2020

The travel space has been steadily growing for years, with over 40% of all travelbookings in Europe made online today and a yearly growth rate that is over 17%. SoBo4TourExperiences solves these issues by building upon new and emerging saleschannels, strong and highly dynamic marketing and communication techniques and tools, big data capabilities, and self-adaptive tools that continuously fit customers' and providers' needs by interpreting internal and external sources of data, thus addressing the issues local providers are facing today: How can I acquire more customers?, What do they need?, At what price?, How do I keep customers coming back?, How do I maximise revenue?, How do I benefit from all the information available to improve my business?.

The Social Booking System for Tour Experiences is a R&I co-funded project, developed by Ubiwhere, IDTour and University of Aveiro’s consortium. It aims to develop a digital platform dedicated to promote and to comercialise touristic experiences.

The Soboto’s main objectives are: To create a global brand for reservations of touristic experiences; To create an automated and dynamic management price tool; To develop tools for aggregation and provision of touristic offers; To develop tools for reservations through social media channels; To deploy Social CRM and Automated Marketing mechanisms; To create B2B management tools; To provide B2B’s API; To set up 3 regional pilots; To aggregate the touristic offers of 10 operators; To define a business model and an export concept.


CO-FUNDED:

This project was developed in order to offer to Aveiro’s Municipality Environmental Monitoring and Interpreting Center, an interactive application that provides contents about Aveiro’s Lagoon fauna and flora.

The available mutimedia content consists in at least 100 information sheets about Aveiro’s biodiversity in PNG, JPEG, GIF, AVI, MP4 and MP3 formats.

CMIA

CO-FUNDED:

This project is based on an API Manager for the Porto Tourism Association. The main objective of this oPORTOnity API is to create a technological infrastructure for the distribution of tourism services, which accelerates and enhances e-commerce and the sale of contents and services of the service providers.

Main features:- API Manager;- Identity Provider;- Governance Registry;- Billing;- Analytics;- Business Intelligence.

TOURISM SERVICES API



The QUALITY Program is an initiative promoted by AHRESP and its main ambition is to respond in a timely manner to the dynamics of explosive growth of investment in the subsector of Local Accommodation, in order to guarantee the quality standards required for these new forms of accommodation and thus contribute to the national effort to promote and internationally forecast the destination of Portugal and specifically of each of the convergence regions.

For this Program, Ubiwhere has developed the following projects:

-MultiTask Platform: Dematerialization Platform of the Certification Process; -MultiTask Platform: Platform for Promotion and Commercialization; -MultiTask Platform: Local Accommodation Monitoring System (SMAL); -Institutional platform of the QUALITY Program

QUALITY

The competitive and challenging environment of our solutions, allied with our work in different sectors has given us the ability to develop a variety of products and services that best suits our customers’ expectations.Since we have a diversified portfolio of solutions for each sector, we also feel the need to embrace other specific projects for specific customers’ needs over the years.


4.TAILOR-MADEPROJECTS

The PRIO APP allows customers to save time and money. They can:

-Find PRIO’s fuelling stations; -Get to know PRIO’s fuel prices; -Plan the car trip and save fuel; -And get to know where is located the nearest gas distributor.

This is an intuitive and dynamic APP, with the design produced by our business partner oakreative and totally implemented by Ubiwhere.Available for smartphones and compatible with the operating systems Android and iOS, PRIO's APP is itís highlighted with technical and technological precision.

EDUWALL


Dorothy - Cargo Bikes is a tool that consists in helping people to deliver goods at the last mile.

The user only need to indicate: -The place to collect the package; -The transportation mode that he intends to use; -The time and place where it is supposed do deliver the package.

This project was developed in the scope of a major R&D project, the DOROTHY (Development of regional clusters for research and implementation of environmental friendly urban logistics) which mission is to enhance the distribution process of urban goods by reducing the number of vehicles and enhancing environmental standards. The project will help to improve the quality of life in European cities.

DOROTHY - FP7

CO-FUNDED:

PRIO APP

The UC-Time system intends to make available to the different stakeholders in the time management process of Coimbra University, tools that replace the current process.

This solution presents itself as the only interface for workers and hierarchical superiors throughout UC’s time management process, leaving the overall system management exclusively for Human Resources. The main objective of this project is to manage presences and vacations and dematerialize, simplify and standardize the time management process.

The synchronization of information with the current human resources management system (SAP) is fundamental for the correct functioning of this process.

UC-TIME

ONF is a web application to support the process of ordering televisions and smartphones in the counters of Novo Banco, a portuguese bank institution founded in 2014.

This e-commerce website has the main objective of helping Novo Banco with the sales process inserted in the Personal Credit Product.

This platform was developed in partnership with PLM, a retail specialist company based in Aveiro, Portugal.

Main Features: -Product/Stock Management; -Order Management; -Shipping/Delivery Management; -Customer Data Management.


ONF


SwissHear is a scientific hearing aid created by professional software engineers in cooperation with academic R&D teams.

SwissHear helps in many situations - at home watching TV, at work, in restaurants, movie theaters, concert halls or discussing with friends. SwissHear uses the smartphones’ microphones and earphones, in order to amplify low voices and to soften loud noises, just like a healthy ear.

SWISSHEAR

A PROJECT FROM A SWISS COMPANY:

The CNE is a development project of an informatic solution that aims to produce lists of electoral candidates for any elections that occur in Portugal.

The purpose of this informatic solution is to support the management, execution and follow-up of electoral candidates list production in a fast and dynamic way.

CNE

BUSINESS CONSORTIA & JOINT VENTURES

Ubiwhere | Annual Report 2016 | Section Two31

rprobe supports the latest digital TV broadcast standards: DVB-T, DVB-T2/Lite and DVB-C. It can collect several DVB-T signal parameters such as, signal level (RSSI), modulation error rate (MER), signal-to-noise ratio (SNR), among other important DVB parameters, showing these ones in real-time or in a statistical way, allowing representation, identification and characterisation.

This product ensures that the companies responsible for deploying DTT networks will provide a service that fulfils the broadcast’s signal requirements.

The innovative modular solution is based on a high level of engineering expertise, as well as on User Interface (UI) designing, making it effective and user friendly. It also allows the monitoring of other frequency ranges and whose interface can be customised according to the customer s needs.

The product has two main components: the measur-ing unit (rNode) and the centralised monitoring platform (rcenter):rNode: The easiest way to measure the DVB-T/T2 signal quality parameters and transmit them to the centralised monitoring platform (rcenter) via its 3G interface.rCenter: A cloud based centralised system that gath-ers measurements from rnodes and provides an extensive set of statistics, graphs and reports. It is a powerful database which allows the end-user to select a time frame where he can consult in detail each measure.rInstaller: A full installation wizard that guides the installer and collects data results in an automatic report for each rnode installation process, thus being a priceless tool for large scale implementations.

rprobe is a probing platform designed for spectrum sensing applications. It allows operators, broadcasters and authorities to remotely monitor the DVB signal in real time.

User

rNodeDTTTransmitters

rNode

rCenter

rInstaller

Ubiwhere | Annual Report 2016 | Section Two 32

The consortium’s main purpose is to create desirable and livable places, bringing together cities and citizens to improve metropolitan life. Creativity, knowledge and innovation are at the core of citibrain’s strategy.

Today, the consortium is focused on growth initiatives – Future Internet and Smart Cities - keeping global environment and urban lifestyle in mind.

Is a smart city a choice or a necessity for the wellbeing of our entire community? We believe that it’s both a choice and a necessity for our continuity in this planet. With that in mind, citibrain has developed a variety of innovative technologies that will help solving the most common urban problems, such as reducing urban resources and energy use, cutting pollution spikes, monitoring and measuring the quality of a variety of signals, and preparing the community for the future and prosper growth that will lead us to the creation of true smart cities. The solutions have been divided in 5 main sectors.

Mobility Environment


citibrain is a consortium which specialises in smart solutions for today’s cities.

SOLUTIONS

SECTION TWO | UBIWHERE

BUSINESSPARTNERS


ZENITHWINGS GROUP

ÅRØ Consulting is specialised in individual consulting, helping you to pinpoint the right European Union funding scheme for your R&I ideas.

The consulting fuse customers’ passion within a consortium of experienced, valuable and trustworthy partners, performing national and international lobbying and networking to sponsor your ideas. That is why the consulting is connected with prominent representatives of Universities and Research Institutions, Private Companies and Public Institutions.ÅRØ Consulting is committed to provide you with competitive tools to succeed through:

-Meeting your idea and performing our best to present an out-of-the-box and creative approach;-Starting with a diagnosis and advising you to take part in the EU R&I funding programme that better suits you;-Connecting you worldwide, promoting synergies and shared initiatives;-Our experience in developing strategies and coordinating proposals and projects.


ÅRØ CONSULTING PARTNER FOR:

1. EUROPEAN FUNDING

2. FUNDING ADVICE

3. DIAGNOSE

4. LOBBYING & NETWORKING

5. PROPOSAL WRITING

Oakreative is a full service Digital Agency that integrates strategy, design, marketing and cutting edge technology into integrated digital projects.

ZENITHWINGS GROUP

PURSUING EXCELLENCEThe dedication to customers shows up in everything the team does. “We set high performance standards and take pride in details, every day, on every project.”

THINKING STRATEGICALLYWe challenge ourselves to have a global vision, always analysing the audience, goals, strengths, weaknesses, opportunities and threats. “We find connections in the latest innovations and trends.”

GENERATING POSITIVE ENERGYPositive energy is contagious – so “enthusiasm and passion is in everything we do”.

OAKREATIVE SERVICESOakreative transform ideas into a measurable digital experience. The result? Less problems, more control and an integrated marketing strategy that really works.

1. Digital Marketing;2. Interactive Experiences;3. Google Marketing;4. Social Networks;5. Mobile Marketing;6. Branding;7. I&D Projects Dissemination.



OTHER PARTNERS

We have a few partners in our projects such as service providers, telecom operators, system integrators, SME developers

and Research and Academic institutes. All together, we work to create the best strategic partnerships and make successful businesses.

EUROPEANPARTNERS

PORTUGUESEPARTNERS

INSTITUTIONAL PARTNERS(PORTUGUESE)


ALLIANCES

EUROPEANINITIATIVES

EIP-SCC

PORTUGUESEINITIATIVES

We have been cooperating in strategic alliances to benefit from each other's and gain competitive advantage in the market in which we

operate. Strategic partnerships have been one of our goals in national and international markets, with a view to creating business alliances, cooperating with renowned companies and associations in the area.

SPIN-OFFS


BIKEEMOTIONBikeEmotion is a portuguese consortium created in 2011 by Ubiwhere, Micro I/O and Digitalwind (a R&D software company from Maisis Group), first as a project to develop a bikesharing product and management system. Its mission is to provide an open bike-sharing solution with easy locking/unlocking and tracking methods, allowing users to benefit from increased flexibility. The project aim to develop a bike-sharing product and management system with GPS location attached to a bicycle allowing the location of the bike at any time (in a remote way). The bicycle can be unlocked by card or mobile device, upon registration; and only allows to lock or unlock a bicycle in defined areas.

The project consists in the development of a 4th generation bike sharing system and all the surrounding systems, including management system, management of advertising, a mobile application and a website for sharing and disseminating routes experienced by users themselves.

Since 2014, BikeEmotion is the exclusive technological partner for Bewegen Technologies.


PARKWARE


Parkware was founded in April 2016 by Ubiwhere and Micro I/O (custom-made and integrated software and hardware solutions provider) and it represents a spin-off of citibrainís smart parking solution. Parkware’s ecosystem is not only composed by the companies that created it, but also by the values that guide its behavior and actions. The main values of Parkware are urban mobility, environment, quality of life, smart cities and innovation, transparency and sustainability.

The design of Parkware is the answer given to the negative impact of cars in urban mobility and air quality, with immediate repercussions in the quality of life provided. Thus, the startup aims to aid cities with urban planning and support parking operators optimize their businesses, while helping citizens find a parking spot using the best route possible. In order to achieve it, Parkware offers a low-cost, straightforward-to-install and seamless parking system,addressing all problems identified by Parking Operators. Through Parkware's deployment, the service provided by parking parties will improve considerably, offering to all end-users real-time access to parking occupancy information through both information displays and mobile/automobile apps and reducing the time spent searching for a parking space. Additionally, Parking Operators will improve their on-going operations due to the real-time information available, thus enhancing the efficiency of management and enforcement capabilities.

THE ARMY

The success of organisations is in its human capital. With that in mind, we provide our employees with the best working conditions which enables them to ensure mutual fidelity in relationships, and the adoption of non-discriminatory employment practices. In this area, are considered aspects related to the conditions of employment, health, hygiene and safety at work. No less important are issues related to valuing people, particularly in terms of vocational training, skills development and careers.In performing its duties, our

employees should be responsible and cooperative, favouring good environment, respect and good personal relationship, with colleagues or with superiors, and these with their subordinates. In their professional relationship, they should promote the exchange of information and cooperation and foster team spirit. We also expect their contribution to the generation of decisions, be supportive with the decision-maker, assume their responsibilities and maintain their solidarity in implementing the same.

1.EQUAL OPPORTUNITIES

All employees within the company are treated equally and not disadvantaged by prejudices, condemning any form of discrimination. We reward our employees based on their qualifications, experience, knowledge and work performed.

2.Growing Together

At Ubiwhere, we pay close attention to our young talents. We believe that shaping the minds of our young professionals from early on can be crucial to a successful career progression. If the integration of these new employees is well done, it is bound to be fruitful for their career and for the company. Thus, they learn and grow together.

3.TRAINING

Our employee’s skills are the most important resource in the company, therefore training and career improvement can be crucial to make the difference. We are aware that every employee has specific needs due the variety of roles in the company, so we pay close attention to each employee’s necessities and give a proper and efficient answer to them.

4.TEAM BUILDING

We believe that team building activities can be the key to motivate and generate a sense of belonging and improve the way people interact and work together. In 2016, we invested in team building by carefully preparing a special day with lunch and team activies, a Christmas dinner and our Ubibirthdays (a small birthday celebration for each employee). To keep creative dynamic, we gathered one Ubibreakfast per month, where we included a brainstorming session so everyone can contribute to improve the output of each project and a new employees’ presentation session.


CUSTOMERS

In the extremely competitive market we live in today, achieving and keeping clients are the biggest challenges that companies face. We need to have best-of-breed resources to recognise, distinguish and interact with our customers. We value our customers’ needs and want to be where and when we are most needed. We deliver the best solutions for our customers always on time, on budget and on schedule.

PARTNERS

Partnerships and businesses are always hand in hand. Having a partnership can help in several ways. One partner may have one set of talents and the other may have another set of talents and if combined, the success of the business will be even more effective regarding the share of knowledge, ideas and synergies. Our partners are very important for the success of our business, which allows us to offer the best solutions for our clients.With that in mind, we maintain a proficient relationship with all interested parties, establishing a relationship based in principles of trust and transparency, which will help in the contribution of a win-win logic for both the company and partners development.

SUPPLIERS

Our suppliers play an important role in our work and performance. With that responsibility in mind we have signed the “Punctual Payment Commitment to Suppliers” letter.This way, we are compromised with our suppliers to:1. Give clear and precise instructions so that payments are made until the date of invoice payment;2. Find the necessary means and funding for the payment;3. Request the suspension of this commitment whenever (internal or external reason) it cannot be fulfilled.



RESEARCH ANDINNOVATION


RESEARCH TOPICS

SMART CITIES AND COMMUNITIES

Cities worldwide are facing diverse challenges to demonstrate its commitments to environmental and social demands. The growing concern to find the right balance between urban development needs and global environmental updates challenges our company to create smart solutions for smart cities in areas such as mobility, tourism, energy and efficient resource management. We embrace interoperability, Open Data and smart cloud-based services as fundamental components of what we do. These principles are reflected in the R&I projects that we are developing, as well as in our Smart Cities products and services.

RELATED PROJETSuMeter | SAID | FIWARE | Soboto | BikeEmotion | EMBERS | Water Consumption App | Citibrain

CONNECTED SMART OBJECTS AND PEOPLE

Connected Smart Objects are having a great impact on society and business. Internet brought life to everyday objects connected over fixed and wireless networks extending interaction to anywhere, anytime. Therefore, a new generation of permanently connected people arises as a result of constant technological advances. The close monitoring of technological advances and strong engineering background enabled us to develop several key competences in IoT (Internet of Things) and M2M (Machine-to-Machine) technology, Embedded Systems and Cyber-Physical Systems, Internet of People and Internet of Everything.

RELATED PROJETSuMeter | Playnify | BikeEmotion | Citibrain | EMBERS | symbIoTe



FUTURE INTERNET AND NEXT-GENERATION NETWORKS

The incredible speed at which Communication and Networking technologies have advanced is undeniable. Future Internet and Next-Generation Networks have made a decisive impact on networked applications and services by introducing new challenges and opportunities in terms of scalability, flexibility, security and mobility. As a result, our portfolio of solutions is quite vast, and ranges from areas such as QoS (Quality of Service) and QoE (Quality of Experience), Opportunistic Networks, Indoor and Outdoor Positioning Systems, Networking Convergence and Future Internet Services.

RELATED PROJETSuMeter | Net.Mede Pro | FLEXMETER | SELFNET | Widemonitor | SONATA

CONTENT TECHNOLOGIES AND CONNECTED MEDIA

Content Technologies and Connected Media have turned the traditional publishing processes into a new digital publishing age. The use of technology to create, convert, publish and manage contents brings real benefits in time, flexibility and scalability. Our vast portfolio of mobile applications for the mass market includes multiple mobile apps for such areas as Mobile and Ubiquitous Computing, Context-aware, Semantics, Real-Time Collaboration, Advanced User Interface, Gesture Recognition and Natural User Interfaces. We are constantly taking on new challenges on the mobile computing front.

RELATED PROJETSSoboto | Water Consumption App

DATA ANALYTICS, OPEN DATA AND INTEROPERABILITY

The increase of data interoperability through new and innovative approaches is one of the current technological challenges. Interoperability removes barriers to data sharing acting as the contact point between systems and applications. We deliver efficient and accurate solutions to improve the performance of your business and your management processes. Furthermore, we have strong competences in Data Mining and Business Intelligence, Open Data, Open Access and Linked Data, Information Management and Interoperability, Decision Support Systems and Predictive Analytics. RELATED PROJETSFIWARE | EMBERS | symbIoTe | SmartSDK


QUALITYASSURANCE


QUALITY ASSURANCEQuality has been a strategic strength at our company since our establishment in 2007.Our strategy has a deep focus on improving our internal processes in order to increase cost efficiency and provide quality products and services to meet and surpass our clients’ expectations. For that purpose, we have kept a continuous bet on the market’s best practices for Quality Assurance and have been awarded with quality certifications such as ISO 9001 and CMMI-DEV.


ISO 9001

ISO 9001 is the International Standard for Quality Management Systems (QMS). It recognises our company ability to offer products and services that meet all customers’ requirements. We are acknowledged as a client-focused company - driven by a strong leadership, based on consistent management processes and valuing continuous improvement.

CMMI LEVEL 3

CMMI (Capability Maturity Model Integration) is a process improvement approach that provides organisations with the essential elements of effective processes, which will improve their performance. CMMI-based process improvement includes identifying our organisation’s process strengths and weaknesses and making process changes to turn those weaknesses into strengths. We were the youngest Portuguese company to reach CMMI Level 2 and are continuously working on our processes to soon get to Higher Maturity levels.

NP 4457

NP4457 (Portuguese Norm for Research, Development and Innovation) specifies the requirements for a R&D and Innovation Management System in order to help organizations develop and implement a RDI policy that increases efficiency and effectiveness within an innovation context.

CMMI - SVC

In 2016, we also have started our certification process for CMMI for Services, a certification that provides a comprehensive integrated set of guidelines to provide quality services for customers and end users.


CORPORATE SOCIALRESPONSIBILITY


CORPORATE SOCIAL RESPONSABILITYWe aspire to be a promoter of sustainable development in the society where we live and work.

Our commitment to corporate social responsibility enhances our core values, includes social personal and community level concerns, particularly as it relates to labour practices, interaction with the community and connection to higher education institutions. Our vision includes an active participation in the fundamental issues of the environment in which we operate, as well as a relentless pursuit in improving the well-being of our community, contributing decisively to environmental, economic and social sustainability.

We have signed the Declaration of Principles of RSO PT Network (Network of Corporate Social Responsibility) which is the basis for our work towards a better world and better policies. The network is composed of organisations and individuals interested in promoting Social Responsibility, assuming these as part of the solution to problems from the perspective of joint and shared responsibility.

BUSINESS ETHICS

The Code of Conduct and Ethics is applied to all employees in the company, regardless their employment status and hierarchical position. Throughout the company we respect all laws and regulations applicable to our business; we develop a great relationship with the media, ensuring complete, consistent, accurate, transparent, and timely information, with full respect for the duty to inform. Our relationship with customers, suppliers and other entities are conducted with transparency, credibility, responsibility, confidentiality, and reliability, actively combating all forms of corruption, both active and passive. Among other responsibilities that we all have within the company that can be seen in our Code of Conduct and Ethics, our daily attitude is an essential part of our culture and one we want to construct and consolidate.


ENVIRONMENTAL RESPONSIBILITY

Today we want to work in environmentally sustainable companies and initiatives in all our business activities. We are looking systematically to contribute with our business performance, for sustainable development and for the preservation of the environment, focusing in the application of clean techniques, environmental monitoring and energy rationality.To help support the environment, we provide various options for the disposal of waste materials in all our offices, with specific systems for recycling paper, plastic, glass and more. Among other initiatives we have a responsibility of gathering caps for people in need, and we also like to incentive our employees to use an environmentally friendly transport (train, bicycle, and walk).

SUITING THE FUTURE:THE COMPANY STRATEGYWe are redefining the future with innovative products, accelerated performance and people, technology and the right processes to meet our customers wherever they are today and take them where they need to go tomorrow.

Despite all the challenges and obstacles presented to us in 2016, Ubiwhere was able to successfully solve all of them. In the past year of 2016, Ubiwhere focused on the following key areas:

-International promotion of our solutions and products; -Focus on Smart Cities and Communities and Future Internet & Telco; -Investment in Nearshore services (taking into account the development of customised solutions based on technology); -Strengthen the commercial team and alignment of all departments.

For 2017, Ubiwhere will give priority to the strategic guidelines, focusing on the established goals for the year. Namely:

-Focus on products - consolidation of billing via "products"; -R&I alignment; -Definition and implementation of processes (simple and agile); -Financial Control; -Investment in training and technical specialization; -Strengthening of commercial and development teams; -Investment in Team Building.

The planning and establishment of short, medium and long term make it possible for the company to grow sustainably towards a promising future, dedicated to the reliability and excellence of our solutions.our solutions.


Ubiwhere is not only a company, but also a whole ecosystem. Without our customers, partners, employees and stakeholders none of what we achieved throughout 2016 would be possible.

We would like to thank our customers for the

con�dence shown, our partners for their

active collaboration, our stakeholders for

investing in Ubiwhere and our employees for

the exemplary performance.

ACKNOWLEDGEMENTS

Ubiwhere's Annual Report 2016 - Volume 1

Technology

Transcript of Ubiwhere's Annual Report 2016 - Volume 1