TYPES OF SYSTEMS

KARA D. BEASYANDES K31

TRANSACTION PROCESSING SYSTEMS• collects and stores data from transaction for

future observation and modification.

• Transactions: any activity that changes stored data.

• either real-time processing or batch processing

• Real-time is when data is processed per transaction.

• Batch process is when data is first accumulated before being stored or inputted in the system for processing

TPS

OAS

KWS

DSS

ESS

GDSS

TRANSACTION PROCESSING SYSTEMScan be used to…

TPS

OAS

KWS

DSS

ESS

GDSS

Manage resources

Store information

Monitor activities

Manage time

TRANSACTION PROCESSING SYSTEMScan be seen in…

TPS

OAS

KWS

DSS

ESS

GDSS

BanksCinemas / Airlines

Credit Card Companies

- ATM

- Deposit and withdrawal

- Ticket reservation

- Seat availability

- Credit limit monitoring

OFFICE AUTOMATION SYSTEMS

• integrates basic administrative functions and tasks by managing information

• allows activities within the company to be organized by simplifying and recording information retrieved manually (e.g. written, observed)

• aims to improve synchronization, efficiency and organization within the company

TPS

OAS

KWS

DSS

ESS

GDSS

OFFICE AUTOMATION SYSTEMSTPS

OAS

KWS

DSS

ESS

GDSS

can be used to…

Exchange information

Handle numerical

data

Manage administrati

ve documents

Manage schedules

OFFICE AUTOMATION SYSTEMSTPS

OAS

KWS

DSS

ESS

GDSS

can be seen in…

Computing and recording payroll of

employees

Scheduling meetings involving

multiple people

Writing, processing and

storing important documents

KNOWLEDGE WORK SYSTEMS

• updates and manages data to create information and knowledge

• collects data from external databases

• presents them visually to better disseminate the information that results from both the system and its user/s

• used by knowledge workers in a specialized field who analyzes data presented by the system

OAS

KWS

DSS

ESS

GDSS

TPS

KNOWLEDGE WORK SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

can be used to…

STORE

COMPUTE

UPDATEData

VISUALIZE-Graphs-Simulations-tables

information

KNOWLEDGE WORK SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

can be seen in…

Computer-aided design

and manufacturin

g

Virtual reality systems

Investment

- Automates design creation and revision

- Provides three-dimensional simulation to visualize information

- Simulates financial scenarios to improve portfolio management

DECISION SUPPORT SYSTEMS

• gathers data from different sources to infer information that can be applied into business

• uses classical business models from which data transforms into information

• aims to support business and organizational decision-making activities with empirical information

OAS

KWS

DSS

ESS

GDSS

TPS

DECISION SUPPORT SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

can be used to…

Access and compile data

Forecast future

outcomes from past

trends

Compare past and present

data

DECISION SUPPORT SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

can be seen in…

Forecasting trends and

sales demand to better manage

inventory

Evaluating the effects of a

change in an input to the

output, other inputs

Measuring the efficiency of

different advertising campaigns

EXECUTIVE SUPPORT SYSTEMS

• compile and arrange internal, administrative data into information to support executive-level decisions

• provides forecasts and statistical information that can be applied to decision making processes

• mainly used by departments involving billing, accounting, scheduling, staffing, etc.

OAS

KWS

DSS

ESS

GDSS

TPS

EXECUTIVE SUPPORT SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

can be used to…

View dataForecast

future dataAnalyze

present data

Support decisions at an executive level

EXECUTIVE SUPPORT SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

can be seen in…

Accounting Staffing Executive- Project

revenues and expenses based on past financial data

- budgeting

- Forecasting the number of new staff needed for the company’s expansion

- Analyzing the potential cost and benefit in investing in new technology

GROUP DECISION SUPPORT SYSTEMS• facilitates group collaboration with the

goal to make a rational decision

• helps to improve the efficiency and effectiveness in the decision making process involving multiple people

OAS

KWS

DSS

ESS

GDSS

TPS

GROUP DECISION SUPPORT SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

can be used to…

Provide decision-making models and techniques

Formulate ideal meeting formats

based on past communication

trends

Facilitate communication and feedback

Support group collaboration in decision-making

GROUP DECISION SUPPORT SYSTEMS

OAS

KWS

DSS

ESS

GDSS

TPS

Group decision room equipped with electronic

meeting support that acts as

facilitator of the meeting.

Can be used similar to a DSS, where multiple users can input

data to generate information to

assist in decision-making.

Video conferencing overcomes distance as

communication barrier during collaborations.