Types of Customers

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Types of Customers By: Donny Cha

description

Types of Customers. By: Donny Cha. Argumentative. Customers who seem to look for problems . Insulting. Customers who are calling you names and is very rude . Impatient. Customers who show verbally and nonverbally that they do not want to wait. Those are types of bad costumers. - PowerPoint PPT Presentation

Transcript of Types of Customers

Page 1: Types of Customers

Types of Customers

By: Donny Cha

Page 2: Types of Customers
Page 3: Types of Customers

Argumentative

Customers who seem to look for problems.

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Insulting

Customers who are calling you namesand is very rude.

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Impatient

Customers who show verbally and nonverbally that they do not want to wait.

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Those are types of bad costumers.

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Complaining

A costumer that always have to say something and wont stop going on about the thing is in a negative way.

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Leave Me Alone

A costumer that wants no help at all and just wants to do everything by themselves.

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Irritable/moody

A costumer that has mood swings and changes there mind a lot and can get really annoying.

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Domineering/Superior

Let them have there say and always compliment them on what the do.

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Slow/Methodical

A costumer who is slow and takes there time and is very careful.

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These are types of costumers that are complicated.

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Dialogue*A guy walks into Steve’s Shop at approximately 3:13pm the front doors open* “Hello, this is Steve at Steve’s Shop.”~ Steve“Hello, Steve.” ~Costumer“May I Help you with anything.” ~Steve“No, I don’t need your stupid help no go away.” ~Costumer“Okay, if you need anything I will be over there.” ~Steve“Well alright then.” ~Costumer*As Steve walks back to the cash register Steve was very calm and just left the costumer alone and just stayed neutral. That would be the right thing to do to a leave me alone costumer and a insulting costumer*

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CitationsMaking-Mad-Glad