Tyne and Wear Freight Partnership

Quarterly Meeting

6th March 2013

Agenda• Introductions and apologies• Minutes of December 2012 meeting• Fleet operator recognition scheme (FORS)• Longer semi-trailers• No-Car lane consultation• Project YALI• Task update• Smartfusion• Monitoring Partnership benefits• Any other business• Date and venue of next meeting (time / day / date)

FORS

Registration– Bronze members– Assessments

Workshops– Dates and Venues of Workshops– Feedback

The future of FORS

FORS Registrations

Registrations sourced through Tyne and Wear

Source Delegate Position Organisation Vehicles Depots Registered AssessmentT&W John Adams Director JR Adams 60 1 25/08/11 09/03/2012T&W Alan Barnfarther Commercial Manager Allinsons Transport 101 1 24/02/12 17/08/2012T&W Nigel Cook Commercial Manager Elddis Transport 147 1 24/02/12 08/02/2013T&W Ian Bell Fleet Manager Sunderland City Council 374 7 20/06/12 24/08/2012T&W Gary Appleby Driver Trainer Port of Tyne 49 1 26/06/12 31/08/2012T&W Colin Barnes Fleet Manager South Tyneside Council 309 1 01/10/2012 06/12/2012T&W Peter Morton Fleet Manager Newcastle City Council 606 1 18/10/2012 15/03/2013T&W Colin Gransbury Depot Manager AG Barr 8 7 19/11/2012T&W Darren Casey Director Tyneside Express 12 1 09/01/2013 22/03/2013T&W Jeff Allen Transport Manager Johnsons Apparelmaster 20 15 16/01/2013 26/04/2013T&W Peter Moody Director Gap Haulage 14 1 22/01/2013 19/04/2013T&W Stuart Smiles Alex Smiles 40 1 28/01/2013 31/05/2013

T&W Brian Matthews Fleet Manager North Tyneside Council 300 1 28/01/2013

T&W Kevin Mulligan Sunlight Cleaners 12 54 21/02/2013T&W Kevin O'Brien C Butt Logistics 125 14 27/02/2013

FORS Registrations

• Other organisations contacted (65)Organisation Organisation Organisation3663 First for Foodservice DHL Mavray EngineeringAAH Pharmaceuticals DHL / Tradeteam Murray HoggAM Courier Services, Duncan Adams Ltd Nems LtdAMCS Express Services Ltd Eden Transport Nicholls Transport LtdAsda Stores Ltd Emmex Freight Services Ltd O'BriensAsda Stores Ltd EMR Ltd Osborne TransportAsda Stores Ltd Ferguson Transport Potter GroupBeamish Transport Francis Transport Ramage Transport LtdBiffa Waste Services Ltd F Short & Sons Ltd Riverdale PaperBrennan & Coates Haulage Ltd GA Smith Bulk Haulage Simpson Bros (Tyneside) LtdPCB Bruce Emergency Express Freight Gallacher Brothers SitaCarters Transport Gateshead Council Sunlight CleanersC Butt Logistics Greggs TAL LogisticsCCF Harker Transport Team TrainingCity Sprint HLT Logistics The Delivery CompanyConsett Stell Services Holystone Ltd Thomsons of PrudhoeCOOP Non Fridge H Nichol & Son (Gateshead) Ltd Tuffnells Parcels Express LtdCOOP Non Fridge John Lewis Distribution T James (Bedlington) LtdCrossling JR Holland Food Services Watson Haulage LLPDavid Price Foodservices Ltd J Straughan & Sons Ltd Newcastle Univerity procurementDavison European Kuehne & Nagel Northumbria University ProcurementDerek Grieves Transport Lowries

Workshops Dates and Venues31st January – venue the Mansion House Jesmond

– workshop 1 - Developing road transport policy– workshop 2 - Managing work related road safety

14th February – venue at AECOM Offices, Newcastle– workshop 3 – Managing driver fitness and impairment– workshop 4 – Managing driver assessment and training

14th March – venue at the Mansion House, Jesmond– Workshop 5 – Post collision procedures and analysis– Workshop 6 – Safe and efficient fleet management

FORS Workshops

More workshops to be organised for 2013/14

• Attending 9 of the workshops will gain you aFORS practitioner certificate

FORS

Feedback from 31st January– Morning sponsors – Nick Caesari, Fleet Source– Afternoon sponsors - David Somers, Road Skills– Analysis

Feedback from 14th February– Sponsors – C-Liege– Analysis

FORS Workshops Feedback31st January

1 - Developing road transport policy' 2 - Managing work related road safety'

31st January commentsDeveloping Road Transport PolicyOverall, how satisfied were you with the workshop?• Very informative• It was put across well and easy to understand• Very well presented, clear and concise with group participation• Brought home the fact that information must be correct and

communicated

What are the biggest concerns to your operation?• Fuel cost, New drivers• Ensuring on-going compliance• Pulling all our documents together under the banner of policy• Expansion and management capabilities• Evidence of compliance to regulators following fatal accidents• Ensuring that employees read and understand the appropriate policies

and act upon them

What did you hope to achieve by attending this workshop?• Add to my experience and 'up' my knowledge of compliance• Update knowledge, find out more about FORS• Better understanding of FORS• Gold status with FORS• FORS introduction• Understand more about policy development/samples and methods of

changing behaviour• To improve knowledge of how to implement systems of policy

making and distribution of same

Were there any other topics that you felt should have been included?How would you improve the workshop?

• Sample policy and why we did it like this. Alternative methods ofachieving objectives 'what's hot'

Managing work related road safetyOverall how satisfied were you with the workshop?• Excellent presentation• Extremely informative• H + S focus, however covered from road transport angle• Very clear and concise. Good examples, well delivered

What are the biggest concerns to your operation?• New drivers• Risk, cost, corporate manslaughter, bringing all our information

together• Operator licence compliance/damages• Managing issues with prosecutions for events. High quality records

thoughts/templates• Drivers failing to observe rules and safety

What did you hope to achieve by attending this workshop?• Greater understanding of H + S responsibility• Further knowledge + refresher• Background for bronze accreditation• Understanding more about road safety procedures• Continue with FORS training• Gain a better working knowledge/understanding

Were there any other topics that you felt should have been included?How would you improve the workshop?

• Future legislation• H + S topics similar to H + S focused training

FORS workshops feedback14th February

3 – Managing driver fitness andimpairment

4 - Managing driver assessment andtraining

14th February CommentsManaging driver fitness and impairment

How satisfied were you with the workshop?• Could be more thought about further consequences if loss of availability of staff

due to health issues etc• Covered several topic areas of relevance• Everything presented helped to understand the issues around distraction and

fitness• Excellent workshop - very well presented, very interactive

What are the biggest concerns to your operation?• Interaction with general public and LGV vehicles• Continuity of service/availability• The fact that one driver error can have such catastrophic effects on other

persons lives• Compliance• Networking - learning from others• Having the risk policy to cover those issues

What did you hope to achieve by attending this workshop?• Get tools to communicate messages on driver impairment to pass on to drivers• To aid and assist my colleagues in promoting best practice within the

organisation• Networking - learning from others experiences and working towards bronze• Best practice from TFL and other people on workshop• Put into practice all I have learned today• Improving knowledge / understanding

Were there any other topics that you felt should have been included? How wouldyou improve the workshop?

Managing driver assessment and trainingOverall, how satisfied were you with the workshop?• Could possibly go more into detail for assessments and methods to

achieve better assessment• Excellent workshops, very informative and interesting• Another excellent course• Best so far of the first 4 subjects• Well presented - interactive and a well-balanced workshop• Enjoyable and informative

What are the biggest concerns to your operation?• Keeping interest in training/development and preventing fatigue and

also keeping it interesting• Interaction between employees, public with LGV vehicles and moving

vehicles• Compliance• The way some things are communicated• Driver assessment

What did you hope to achieve by attending this workshop?• Encourage managers to take on board and own driver training• Greater awareness and understanding of subject• Improve knowledge• More information on managing drivers and how to implement my

findings

Any other topics you felt should have been included, improve theworkshop?

• How to get manager buy in

FORS and the futureWhere do we go from here:• Stop Press:

– Two additional operators have registered on FOR• C.Butt and• Sunlight cleaners

– Another success in accreditation to the Bronze standard February• (Elddis)

– AG Barr - Multi depot scenario• Continue the recruitment drive• Develop workshops• Local Authority Procurement• Further discussions with Universities and College

Procurement departments

Longer Semi Trailer Trials

Update of the Elddis Transport trial

Richard Toner

Agenda1. Background To The Trial

2. Details Of The Trial

3. Elddis Transport Allocation And Usage

4. Industry Usage

5. The Future

6. Questions

Background To The Trial:

September 2005 – Application To Trial Longer, Heavier Vehicles – Led By Long TimePioneer And Advocate Of The Benefit Of Longer Trailers Dick Denby, Who Began Work OnHis Eco-Link Project In 2002.

March 2006 – Transport Minister Stephen Ladyman Refuses Initial Application But DoorLeft Open For Further Analysis

November 2006 > June 2008 – DFT Research Project Into Potential Use Of LHV’s –Conclusion That LHV’s Cannot Be Operated In The UK.

December 2009 – Dick Denby Runs 25.25m “Denby Eco-Link” Combination On UKRoads. The Vehicle Was Prohibited From Public Roads Although It Was Approved For UseIn Holland In August 2012.

March 2011 > June 2011 – Consultation On Possibility Of Allowing Increase In TrailerLength.

October 2011 – Mike Penning Announces Limited Trial Of Longer Trailers.

Details Of The Trial:

- 10 Year Trial, Plan To Approve 900 Trailers At 14.65M And 900 Trailers At 15.65M.

- Overall Intention To Reduce CO2 Emissions And Road Freight Miles.

- Operators Applications For Use Closed On 2nd December 2011 And Allocations WereRevealed On 15th December 2011 – A Month Ahead Of Schedule.

- Total Trailers Approved Was 1,811, The Largest Allocations Going To NorbertDentressangle, Wincanton, Eddie Stobart And DHL.

- RHA Facilitated Permit Swap Opportunity Due To Preferences For 15.65M Trailers.

- Conditions Of The Trial Included :

- Technical Requirements Including Adherence To 13.65M Turning CircleRestrictions -- Vehicle Special Orders (VSO’s)- Extensive Data Returns (Every 4 Monht)To Independent Monitoring Body RiskSolutions.

Elddis Transport Allocation And Usage:

- Elddis Transport Were Allocated The Following:

- 9 x 14.65 M Trailers- 2 x 15.65 M Trailers

- Elddis Are Currently Running 10 Of These Trailers, 8 x 14.65M And 2 x 15.65M And WeAre Actively Looking For A Use For The Final 14.65M Trailer.

- 15.65 M Trailer Includes One Of The Largest Trailers In Europe With The Capacity ToCarry 90 Pallets.

- Trailers Operated On One Contract Between Factories And DC’s.

- Significant Cost Saving For Our Customer, Reduced Road Miles And Therefore ReducedCo2 .

- Admin Requirements Are Still Extremely Onerous And Require Weekly Updates.

Industry Usage:

- Less Than A Quarter Of Operators Have Taken Up Their Allocation, The Current FiguresAs Reported In Motor Transport Are As Follows:

- 14.65M = 9% (83)- 15.65M =37% (337)

- Clear Preference For 15.65M Trailers

- A Number Of Licences Returned To The Issuing Authority – Initial December 2013Deadline To Use Allocation Is Currently Being Reviewed By DFT.

- Issues With Access To Delivery Points. UB Analysis Shows 81 Out Of 220 Delivery PointsHave Access Restrictions With A Further 38 Requiring Further Investigation.

- Changes Made To Data Collection Processes Following Concerns Raised By RHAMembers.

The Future

- Unknown?? One Year Into A 10 Year Trial.

- Predictions Of Upturn In Demand As The UK And Haulage Industry Recover FromRecession.

Q&A

No-Car Lane Consultation

John BournLocal Transport Planning Team

No-Car Lane Consultation• Newcastle City Council is currently investigating the conversion of a

number of priority lanes and restrictions, particularly No-Car lanesand No-Car restrictions, to Bus Lanes and bus access pointrestrictions, in line with practice in other cities.

• The introduction of Bus Lanes would result in the exemptionclassifications being redefined to only exempt Buses, Cyclists, Taxis(Private Hire / Hackney) and Motorcycles.

• This means that goods vehicles, including HGVs and lighter servicevehicles, would no longer be entitled to utilise the designated,defined and marked sections of certain roads.

• The deadline for responses was 15th February

No-Car Lane Consultation

• Results from consultation• What happens next

Project Yali

Project Yali

DC Julian Mason and SteveChambers

Freight Intelligence Officer,Special Branch,North Shields

Project Yali

Project YaliConstabularies that are running Project YALI.• Locally Durham, Cleveland, Humberside forces all have or are starting the project.

We are also aware that the new Scottish combined force are also consider starting it.

Purpose of the project.• There is nothing in place for HGV drivers to report matters of concern or report

general information/ intelligence to the police. It is the intention of the operation toopen a channel of communication where HGV drivers and others in the freight worldcan report anonymous information via Crimestoppers to the police.

• The intention is to speak to UK haulage drivers as they transit outbound throughNorth Shields Ferry Terminal to give them leaflets, mugs pens etc with the ProjectYALI message on which also supplies the Crimestoppers phone number.

When was it implemented.• The first force to start Project Yali was Humberside Police in September 2012. It is

named after a mythical Hindu creature which is known as the 'protector of temples'which was a suitable message for the project.

What successes• Humberside Information has been reported r HGV's bringing into the UK large

amounts of cigarettes illegally which was acted upon and a seizure made.• Although not directly attributed to the project, the intelligence was received shortly

after YALI commenced.

Duration of the scheme• It is intended to run the project in the long term, for several years so that once it is

up and running it will always exist.

Additional information from Crimestoppers is:• A reward can be given for information received under the scheme of a maximum of

£1000.• The Crimestoppers phone number used during the project is free to call both

domestically and internationally.• Crimestoppers operators are aware of Project Yali, should it be mentioned in a phone

call to them.

Task Update

• Website• Vulnerable Road Users• Rail freight

WebsiteWebsite analysis

– 255 visits in a period from 19th Jan to 18th Feb– 182 unique visitors at 61% showing the website is still generating interest– 801 pages viewed

Website updates– FORS workshops schedule– Smartfusion workshop– Newsflashes

Truck Information Points– Durham services TIP checked for operation accuracy– DFDS King of Seaways ferry updated with latest website details

Multi-modal carbon calculator– 28 visits in the period 19th Jan to 18th Feb– CILT promoting the tool in their FOCUS magazine

Vulnerable Road Users

Developing an electric operator pack consisting of:– An Introduction to the scheme– Speaker notes to present to senior director– Speaker notes to present to the drivers– Operator top tips– Driver top tips– Cycle safety – drivers– Cycle safety – senior managers– How to implement a campaign

Production of a cover for the operators pack:– Design the cover with inspirational logo

• “ See Lorry-see caution”• Pictures with thought provoking impact

Organise event to bring together cycle groups andgoods drivers:

– Support from a company to supply a vehicle– Premises to hold event– Support to supply refreshments

Rail FreightSurvey ResultsContact made and questionnaire completed by• Wilton Transport,• Freightliner and• Hanson Cement

Ashington Blyth and Tyne Line• Development of the line through the Grip programme• Meeting to discuss the strategy and who designs it, between Network

Rail and Northumberland County Council today Wednesday 6th March• If Northumberland are given ownership they will be looking to

procure consultants to design the network• Port of Blyth to be invited onto the stakeholder panel

Smartfusion Workshops

Smart Urban Freight Solutions

Tom Zunder

Newrail

Newcastle University

Newcastle DemonstrationTom Zunder

Principal Research AssociateNewRail – Freight and Logistics Group

Newcastle University

Newcastle University Coherent Campus• The Coherent Campus initiative was launched in July 2008 following a ‘Think Tank’

workshop hosted by the Vice-Chancellor.– The aim is to improve the spaces between buildings to create a sense of place that is welcoming,

with well designed, well linked social spaces. The campus aims to be permeable, pedestrian andcyclist friendly, safe, clean and tidy, visually recognisable, clearly defined and environmentallysustainable.

• The Local Transport Plan for Tyne and Wear has 3 clear policy actions:– The very successful Tyne and Wear Partnership– The development of Low Emission Zone(s)– An Urban Consolidation Centre for freight, using electric vehicles

• How does a campus with reducing vehicle access and increasing staff and studentnumbers

– Manage freight?– Increase sustainability?– Prevent subsidiary impacts on the city?

Introduction• Investigation of the application of Delivery Servicing Plans (DSPs) as a

freight transport policy to make urban freight greener.

• A case study of the Newcastle University Campus;• Second largest employer in Newcastle,

• 5,500 Staff & 20,000 Students

• Campus buildings are located in the centre of historic city;therefore in non-car friendly built environment,

• Existing policy to promote sustainable travel to work,• Complex logistics requirement with various materials including

stationary, chemical, medical, food, (even fresh sea water) etc…

• Combined analysis of procurement data and freight traffic count

Delivery Service Plans (DSP)• Similar to Sustainable Travel

Planning for passengers

• Changing behaviour rather thanintervention

• Provides a framework to betterunderstand and manage freightvehicle receipts.

• Can be adopted by any organisation

TfL DSP Pilot 2009:

• Overall deliveries reduced by

20%

• Catering supplies deliveries

reduced by 40%

• Archives/records deliveries

reduced by 40%

• Stationery supplies deliveries

reduced by 40%

Delivery Servicing Plans (Framework)

DataGathering

Review ofBusinessPractices

SiteAssessment

Develop a plan to identifywhere safe & legal loading

can take place

Proactively managedeliveries-reduce number of

peak time deliveries

Select freight operators whocan demonstrate

commitment to followingbest practice

Implementan action

planMonitor

Source: Modified from (Dack, 2010)

Coherent Campus DSP Methodology:• Define optimal outcomes and monitoring indicators for urban freight using

stakeholder workshops and logical framework analysis• Procurement Data (Historical Analysis)• 5 day (working-week) traffic count survey• Development of an origin-destination matrix• Integration of results into existing Transport Operations Research Group

(TORG) environmental impact models• Identification of buyer, supplier and private individual behaviours.• Development of potential interventions• Modelling of different interventions versus behaviour models.• Quantification of effects• Recommendations as to which interventions yield optimal results

Procurement Data Supplied

• Document date

• Material group

• Purchasing Group (School/Service)

• No’ of items/Value of goods

• Vendor/Supplier

Unused variables :• Supplier Postcode

Variables of interest with unknownavailability and reliability

• Item delivery date *

• Final delivery

• Base unit

Interesting unknown variables:

• Unit item weight

• Unit item volume

• Supplier’s despatch location

Variables analysed:

Universities Ordering & Delivery PatternPurchasing Behaviour

280

290

300

310

320

330

340

350

360

Monday Tuesday Wednesday Thursday Friday

Delivery Pattern (Sample Week)

Num

ber o

f Pur

chas

e O

rder

s (D

aily

Ave

rage

)

Ave

rage

num

ber o

f veh

icle

s pe

r site

(by

Wee

kday

)

115

120

125

130

135

140

145

150

155

160

Mondy Tuesday Wednesday Thurday Friday

Traffic Survey Locations

University Campus Traffic

HGV 2 Axle4.25%

HGV 3 Axle0.52%HGV 4 Axle

0.52%HGV 4 Axle Artic

0.04%

HGV 5Alxe

0.13%HGV 6 Axle

0.09%Ambulance

0.06%Coach0.49%

LGV21.35%

Motorbike1.38%

Minibus0.38%

Other0.01%

Taxi7.95%

Cars62.84%

HGV 2 Axle

HGV 3 Axle

HGV 4 Axle

HGV 4 Axle Artic

HGV 5 Alxe

HGV 6 Axle

Ambulance

Coach

LGV

Motorbike

Minibus

Other

Taxi

Cars

Freight27%

Non-Freight73%

• 5 days: Monday (30/04/2012) to Friday (04/05/2012)- Between 7am and 7pm- Vehicle Number Plate- Vehicle Classification- Name of company (if commercial vehicle)

University Campus Traffic:

0.25%3.14%

0.99%

14.81%

36.64%

44.17%

Freight VehiclesEuro Engine Standard

Pre-Euro

Euro 1

Euro 2

Euro 3

Euro 4

Euro 5

• All Traffic: 18,592 (Records)

3,700/day

80 vehicle per hour/site

Circa 1 vehicle In/Out every45 seconds.

• Freight Traffic: 6,908 (Records)

1,400/day

30 vehicle per hour/site

Circa 1 Freight vehicle In/Outevery 2 minutes.

Frequency of Freight Traffic (Daily Average)N

umbe

r of V

ehic

les

Time of day

0

10

20

30

40

50

60

Deliveries 5m <35m

This is a passenger peaktime, why is there afreight peak here?

Freight Companies

• Total Recorded: 4,662 – (1,150 different Vehicles/day)

• LGV average: 794/day ( 340 Different Vehicles/day)

- Top deliverer: No ID, (Newcastle University), City Link, City Sprint,Hopper, Royal Mail.

• HGV 2 axle average: 158/Day ( 70 Different Vehicles/day)

- Top deliverer: No ID, TNT, Fisher Scientific.

• HGV 3 axle and 4 axle average: 19/day – Less than 10 Vehicles

Main Campus - Weekly Average• Freight traffic accounts for 27% of the total site traffic.

• Traffic data had few observations of major couriers:– e.g. DHL, Fedex, Interlink Express, TNT, UK Mail, UPS etc…

– Researchers observed vehicles pulling up on main road and using Hazard lightsoutside many building, to drop goods.

– These vehicles were not counted suggesting the figure of 27% Freight Trafficmight be higher.

Monday Tuesday Wednesday Thursday Friday Campus Average

Average Service Dwell Time 02:24 02:30 02:20 02:34 02:09 02:23Service t 35 25% 31% 28% 29% 20% 27%

Average Delivery Dwell Time 00:14 00:14 00:14 00:13 00:14 00:14Delivery ( 5 t < 35) 56% 52% 58% 53% 55% 55%

Through Traffic ( t < 5) 19% 17% 14% 18% 24% 18%

Urban logistics of Newcastle City CentreNewcastle University• Over 60 departments within about 80

different buildings.– Mixed use: offices, laboratories, workshops,

shops, caterings, (student) accommodations andother facilities.

• Delivery Frequency:- 1,287 LGV/ per day

- 15 vehicle per hour/site

- 1 Freight vehicle every 4minutes. (Approx.)

Eldon Square• One of the largest city centre shopping

centres in the UK, with over 150 shops.– Mixed-use: shopping, offices, flats and leisure

centres

• Delivery Frequency:– 53% of stores receive 4-6/per week

– 42% stores receive 0-3/per week

– 5% stores receive 13-15/per week

Rigid HGV17%

Light GoodsVehicle

82%

ArticulatedHGV1%

Rigid HGV45%

Light GoodsVehicle

32%

ArticulatedHGV16%

Other7%

Thank you for your attention

Any Questions

More Information

Determining the benefits of thePartnership

• Results of the survey• Key findings

Determining the BenefitsOrganisation Type Organisation Location

Partnership Benefits

Determining the BenefitsFeedback from Survey

• The Partnership engages with a broad range of organisations type and location

• There are multiple methods relating to how people hear about the Partnership

• In terms of deliverables there is a good awareness of the work undertaken by thePartnership

– with lower levels of use or participation.– there are positive responses about people wanting to know more,– therefore providing further opportunity to the Partnership

• Key benefits of the Partnership include awareness and improved contacts benefitssuch as:

– efficiency and mode shift are more difficult to quantify.

Determining the BenefitsComments for the Future

• More help from local authorities regarding congestion and on street parkingfor delivery vehicles

• More of the same.

• Continued emphasis on sustainability in freight good practice.

• Greater engagement by operators and users as well as their tradeassociations.

• Continued support for the greater interest now being shown in rail freight.

• Retaining its grip on current and future needs by the involvement of positivepartnerships.

A.O.B.

• Road closure of Byker Bank / Cut Bank• Looking ahead to 2013-14• A.O.B

Road closure ofByker Bank Cut Bank

Road closure ofByker Bank Cut Bank

Byker Bank Cut Bank– What safety improvements are occurring?

– Why is it being removed as a designated freightroute?

– Where are the alternative routes?

– When is it happening?

Looking Ahead – 2013/14

• Continuing with FORS recruitment drive and delivery ofworkshops

• More promotion and development of MMCC

• Vulnerable road users

• Rail partner group

• Online resources and information

• Any suggestions / requests for future actions?

A.O.B.

Next MeetingsDate time and venue of next meetings 2013/2014

1. June 12th 2013 - Newcastle Civic Centre

2. September 4th venue TBC

3. December 4th venue TBC

4. March 12th 2014 venue TBC

Put the dates in your diary to ensure you will be supporting thefuture of the Tyne and Wear Freight Partnership